Event Structure with 5Ws

EventStructure.json

{
	"eventSource":"IVR", 										                    #Who
	"eventVersion":"1",
	"eventSourceId":"23-5-54" 									                #Where
	"eventAt":"2020-7-7 12:54:00", 								              #When
	"eventType":"InteractionStart/InteractionEnd",  			      #Why
	"eventId":"95a496e8-5c46-4c88-af15-c38778283430",
	"eventFlowId":"42512ff9-3cdd-8df6-3925-ba8fcebe8796",       
	"eventSequece":"3",                                         
	"eventData": {                                              #What
		finalize: true/false,									  
		flowId: "42512ff9-3cdd-8df6-3925-ba8fcebe8796",
		nextSource: {
			"name":"Queue",
			"id":"1_2_56"
			}									
	},
	"eventContext":{
		"callCenterId": 35,
		"callCenterName": "bhoopi",							                  #What
		"account":"2"
	},
}