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dbirks/shared-inbox-notes.md

Last active May 11, 2018 19:46
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shared-inbox-notes.md

Exchange shared inbox notes

Copy sent emails to the shared inbox's sent folder

For emails sent as from the shared inbox, make a copy of the email in the shared inbox's sent items folder as well.

set-mailbox <mailbox name> -MessageCopyForSentAsEnabled $True

See this TechNet article for more info.

Fix inability to see emails marked private

First remove the permission for the user:

Remove-MailboxPermission -Identity sharedbox@internet.com -User allan.jude -AccessRights FullAccess

Then give the user permissions again with AutoMapping turned off this time.

Add-MailboxPermission -Identity sharedbox@internet.com -User allan.jude -AccessRights FullAccess -InheritanceType All -AutoMapping $false

Now you will have to manually add it to the user's Outlook. This will give them access to view emails with the Private flag.

More info can be found on this TechNet article.

Another option I've heard of is to make a transport rule that changes private emails to normal. Might look into that in the future if there continues to be issues.

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