franck

###############################################################################
## Monit control file
###############################################################################
##
## Comments begin with a '#' and extend through the end of the line. Keywords
## are case insensitive. All path's MUST BE FULLY QUALIFIED, starting with '/'.
##
## Below you will find examples of some frequently used statements. For 
## information about the control file, a complete list of statements and 
## options please have a look in the monit manual.

barmstrong

class ZendeskTicketsJob
  extend Resque::Plugins::ExponentialBackoff
  @queue = :low
  FIELDS = ['zendesk_id', 'requester_id', 'assignee_id', 'group', 'subject', 'tags', 'status', 'priority', 'via', 'ticket_type', 'created_at', 'assigned_at', 'solved_at', 'resolution_time', 'satisfaction', 'group_stations', 'assignee_stations', 'reopens', 'replies', 'first_reply_time_in_minutes', 'first_reply_time_in_minutes_within_business_hours', 'first_resolution_time_in_minutes', 'first_resolution_time_in_minutes_within_business_hours', 'full_resolution_time_in_minutes', 'full_resolution_time_in_minutes_within_business_hours', 'agent_wait_time_in_minutes', 'agent_wait_time_in_minutes_within_business_hours', 'requester_wait_time_in_minutes', 'requester_wait_time_in_minutes_within_business_hours', 'reservation_code', 'requires_manual_closing']

  def self.perform(url)
    `rm /tmp/zendesk_tickets*`
    `wget #{url} -O /tmp/zendesk_tickets.csv.zip`
    `unzip -p /tmp/zendesk_tickets.csv.zip > /tmp/zendesk_tickets.csv`
    

johnthethird

=begin
Capistrano deployment email notifier for Rails 3

Do you need to send email notifications after application deployments?

Christopher Sexton developed a Simple Capistrano email notifier for rails. You can find details at http://www.codeography.com/2010/03/24/simple-capistrano-email-notifier-for-rails.html. 

Here is Rails 3 port of the notifier. 

The notifier sends an email after application deployment has been completed.