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| <html> | |
| <head> | |
| <link rel="stylesheet" href="https://stackpath.bootstrapcdn.com/bootstrap/4.1.3/css/bootstrap.min.css" integrity="sha384-MCw98/SFnGE8fJT3GXwEOngsV7Zt27NXFoaoApmYm81iuXoPkFOJwJ8ERdknLPMO" crossorigin="anonymous"> | |
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| <link rel='stylesheet' id='sydney-style-css' href='https://asista.com/blog/wp-content/themes/sydney-child/style.css?ver=20180710' type='text/css' media='all' /> | |
| </head> | |
| <body> | |
| <div id="content" class="page-wrap"> | |
| <div class="container content-wrapper"> | |
| <div class="row"> | |
| <div id="primary" > | |
| <main id="main" class="site-main" role="main"> | |
| <article id="post-1087" class="post-1087 post type-post status-publish format-standard has-post-thumbnail hentry category-updates-news"> | |
| <div class="entry-thumb"> | |
| <img width="1500" height="600" src="https://www.asista.com/blog/wp-content/uploads/2020/03/release-agent-ui-1.png"> | |
| <div class="entry-content"> | |
| <p>Dear Customer,<br> | |
| <br> | |
| Greetings from Team Asista! | |
| </p> | |
| <p>As part of our continued initiatives for service enhancement, Asista is pleased to announce the launch of our much-awaited, fresh and fully revamped Agent Interface (UI).</p> | |
| <p>Our New Agent UI makes life simpler for agents, supervisors with easier navigation and improved User Experience (UX) and filters.</p> | |
| <p>If you’ve been a part of team Asista for a while, you will love the fresh feel of Agent UI. <strong>At anytime click “Tour” from Menu for screen guidance. </strong></p> | |
| <figure class="wp-block-image size-large"> | |
| <img src="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-30x13.png" data-lazy-type="image" data-lazy-src="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-1024x455.png" alt="" class="lazy lazy-hidden wp-image-1125" data-lazy-srcset="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-1024x455.png 1024w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-300x133.png 300w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-768x341.png 768w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-30x13.png 30w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-830x369.png 830w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-230x102.png 230w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-350x155.png 350w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-480x213.png 480w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-560x249.png 560w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1.png 1353w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" /> | |
| <noscript><img src="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-1024x455.png" alt="" class="wp-image-1125" srcset="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-1024x455.png 1024w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-300x133.png 300w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-768x341.png 768w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-30x13.png 30w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-830x369.png 830w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-230x102.png 230w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-350x155.png 350w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-480x213.png 480w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1-560x249.png 560w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-1-1.png 1353w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript> | |
| <figcaption><strong> New Ticket List Page </strong></figcaption> | |
| </figure> | |
| <p>In a nutshell, here’s what’s new with our upcoming Agent UI:</p> | |
| <ul> | |
| <li>Easy-to-Navigate different parts of screens.</li> | |
| <li>Quick on-the fly change for Ticket State and Priority .</li> | |
| <li>Quick Edit option in the ticket list for each ticket. </li> | |
| <li>Better Filter and Sorting.</li> | |
| <li>Ticket list enriched with more useful information like Agents working on the ticket.</li> | |
| <li>Enhanced Ticket detail screen with additional information tabs for Ticket, Customer and Asset.</li> | |
| <li>Improved Advanced Search.</li> | |
| <li>Improved Reports screen.</li> | |
| </ul> | |
| <figure class="wp-block-image size-large"> | |
| <img src="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-30x13.png" data-lazy-type="image" data-lazy-src="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-1024x453.png" alt="" class="lazy lazy-hidden wp-image-1126" data-lazy-srcset="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-1024x453.png 1024w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-300x133.png 300w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-768x340.png 768w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-30x13.png 30w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-830x367.png 830w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-230x102.png 230w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-350x155.png 350w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-480x212.png 480w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-560x248.png 560w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2.png 1361w" data-lazy-sizes="(max-width: 1024px) 100vw, 1024px" /> | |
| <noscript><img src="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-1024x453.png" alt="" class="wp-image-1126" srcset="https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-1024x453.png 1024w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-300x133.png 300w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-768x340.png 768w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-30x13.png 30w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-830x367.png 830w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-230x102.png 230w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-350x155.png 350w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-480x212.png 480w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2-560x248.png 560w, https://www.asista.com/blog/wp-content/uploads/2020/03/ticket-list-2.png 1361w" sizes="(max-width: 1024px) 100vw, 1024px" /></noscript> | |
| <figcaption>New Ticket Detail Page </figcaption> | |
| </figure> | |
| <p>Asista is geared towards enhancing user experience and simplifying interface, while continuing to give you access to unmatched, powerful features.</p> | |
| <p>We are listening for your feedback <a href="https://support.asista.com">https://support.asista.com</a></p> | |
| <p>Stay tuned to get started! </p> | |
| <p><strong>Team</strong></p> | |
| <p><strong>Asista</strong></p> | |
| </div> | |
| <!-- .entry-content --> | |
| <footer class="entry-footer"> | |
| </footer> | |
| <!-- .entry-footer --> | |
| </article> | |
| </main> | |
| </div> | |
| </div> | |
| </div> | |
| </div> | |
| </body> | |
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| } | |
| .header-slider { | |
| } | |
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| </style> | |
| </html> | |
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