nr_aupay_suggestion.md

Overview

This article outlines different invoice types, AutoPay limitations and how to configure AutoPay so a non-resident payer can utilize the feature.

Important Note: Because AutoPay setup requires a single invoicing methodology (student or Household), schools that have implemented Household-based invoicing cannot impelement the "Split Household Invoice" solutions, below.

Shared Household or Student Invoices

Applies to ALL AutoPay Schools

VC Pay does not support functionality for multiple AutoPay payers on a single invoice.

• Only a single AutoPay preference can be configured per invoice
• AutoPay Configuration Requirements listed below must be met for the account owner (payer)
• Secondary payers may make manual portal payments
• Secondary payers can view AutoPay preferences
• Secondary payers can add saved payment methods

Split Student Invoices

Applies to schools implementing Student-based invoicing; this does not apply to schools implementing Household-based invoicing

VC Pay does not support functionality for multiple AutoPay payers for split student invoices.

• Only a single AutoPay preference can be configured per student
• AutoPay Configuration Requirements listed below must be met for the account owner (payer)
• Secondary payers may make manual portal payments
• Secondary payers can add saved payment methods

Split Household Invoices

Applies to schools implementing Household-based invoicing; this does not apply to schools implemeting Student-based invoicing

VC Pay does support functionality for multiple AutoPay payers for split Household invoices.

• Both resident and non-resident payers may enroll in AutoPay and configure preferences per respective household
• AutoPay Configuration Requirements listed below must be met for each account owner (payer)
• VC Pay Fees will only apply once per student, and will need to be paid by the first payer who registers for AutoPay
• Secondary payers may make manual portal payments
• Secondary payers can view AutoPay preferences
• Secondary payers can add saved payment methods

AutoPay Configuration Requirements

Applies to all AutoPay schools

Two configuration requirements must be met for non-resident AutoPay functionality:

1. The invoice billing person must be defined on the invoice. To locate scenarios when multiple payers may have entered billing preferences, navigate to the  Other Possible Payment Accounts Exist query on the AutoPay homepage.

2. The “Receive Invoice” flag must be checked. The “Receive Invoice” flag is on the relationship between the nonresident person and the student. To review scenarios where the billing person on the invoice is not able to see the invoice, navigate to the NR Billing Person Not Flagged “Receive Invoice” on the AutoPay homepage.