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Created June 28, 2024 15:35
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Fastmail support ticket
Raw
fastmail-1.md

Subject: Disappointed in the union busting

I would appreciate that this message gets passed to the appropriate Fastmail leadership.

I'm unhappy with the mass layoffs of Fastmail's US bargaining unit. Losing 60% of your colleagues is just a devastating blow. I'm especially unhappy that Fastmail management declined to recognize the union, forcing an election, delaying bargaining, then laid off the entire bargaining unit. This is union-busting, plain and simple.

I have been a customer since 2015, but I am considering cancelling my plan knowing how the company treats its workers. I understand that the union is not calling for a boycott, but I cannot support a company does not support its workers.

Fastmail is 25 years old—old enough to rent a car here in the USA—how could management have misjudged the finances to this degree? Who made this decision and what was the justification?

Thanks in advance for your response.

Raw
fastmail-2.md

Hello Dan,

Thank you for contacting Fastmail support!

I’ve escalated your ticket to our team lead, who is best suited to assist here. I thank you for your patience as we work to get this addressed for you.

Regards,
A—

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