CFPB Data Table Summary

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license: mit

README.md

This summarizes the data table using Datalib.

This data is from Data.gov: Consumer Complaint Database.

The data set has data about complaints sent to the Consumer Financial Protection Bureau about financial services. This data set was too big for the constraints of the assignment so it had to be modified. This set only includes January, Feburary and March of 2017 and does not have the narratives that consumer put with the complaint. The attributes in this data include the product, subproduct, issue and subissue of the complaint as well as company the complaint is about and the kind of response the company gave.

forked from curran's block: Data Table Summary

cfpb_data_no_narrative.csv

Date received,Product,Sub-product,Issue,Sub-issue,Company public response,Company,State,Tags,Date sent to company,Company response to consumer,Timely response?,Consumer disputed?,Complaint ID
2/28/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,MA,,2/28/2017,Closed with explanation,Yes,Yes,2364257
2/18/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/18/2017,Closed with explanation,Yes,No,2349987
2/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,"Older American, Servicemember",2/3/2017,Closed with non-monetary relief,Yes,No,2327502
1/18/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,"Coinbase, Inc.",TX,,1/19/2017,Closed with explanation,Yes,Yes,2291872
3/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,Servicemember,3/27/2017,Closed with non-monetary relief,Yes,No,2405807
3/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes it acted appropriately as authorized by contract or law,"National Credit Systems,Inc.",GA,,3/8/2017,Closed with explanation,Yes,No,2373228
2/6/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,Texas Guaranteed,TX,,2/6/2017,Closed with explanation,Yes,No,2330306
3/31/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MP,,4/3/2017,Closed with explanation,Yes,No,2412732
2/23/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,Servicemember,2/28/2017,Closed with explanation,Yes,Yes,2357670
3/24/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,Older American,3/24/2017,Closed with explanation,Yes,No,2401004
3/31/2017,Other financial service,Money order,Lost or stolen money order,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,4/3/2017,Closed with explanation,Yes,No,2412744
3/16/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",RI,,3/16/2017,Closed with explanation,Yes,No,2391045
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",FL,,1/27/2017,Closed with explanation,Yes,No,2308948
3/14/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,OCEANSIDE MORTGAGE COMPANY,NJ,,3/16/2017,Closed with explanation,Yes,No,2386293
2/20/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,2/20/2017,Closed with explanation,Yes,Yes,2351173
1/29/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",CO,,1/29/2017,Closed with explanation,Yes,No,2316838
2/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,,2/28/2017,Closed with explanation,Yes,No,2365104
3/10/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PR,,3/10/2017,Closed with explanation,Yes,No,2380170
2/1/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NM,Older American,2/1/2017,Closed,Yes,No,2322684
1/22/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/22/2017,Closed with monetary relief,No,No,2302864
3/18/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,,3/18/2017,Closed with non-monetary relief,Yes,No,2393463
3/22/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/22/2017,Closed with monetary relief,No,No,2400354
3/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",PA,Older American,3/15/2017,Closed,Yes,No,2389286
2/20/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,2/20/2017,Closed with explanation,Yes,Yes,2351835
3/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/23/2017,Closed with non-monetary relief,Yes,No,2401420
3/29/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",TN,,3/29/2017,Closed with explanation,Yes,No,2409330
1/22/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"NORTHERN TRUST COMPANY, THE",CA,Servicemember,1/22/2017,Closed with explanation,Yes,No,2302270
3/25/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,Older American,3/25/2017,Closed with explanation,Yes,No,2404531
3/25/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,Servicemember,3/25/2017,Closed with explanation,Yes,No,2404551
2/9/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",TX,,2/9/2017,Closed with explanation,Yes,No,2333774
3/15/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/15/2017,Closed with explanation,Yes,No,2388906
3/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/6/2017,Closed with non-monetary relief,Yes,No,2373486
3/14/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,MD,,3/29/2017,Closed with explanation,Yes,No,2386977
2/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/6/2017,Closed with non-monetary relief,Yes,No,2329426
2/15/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/15/2017,Closed with explanation,Yes,No,2345251
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,3/27/2017,Closed with non-monetary relief,Yes,No,2405505
3/7/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",TX,,3/7/2017,Closed with explanation,Yes,No,2374964
2/18/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,2/18/2017,Closed with explanation,Yes,No,2349856
1/27/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"American Financial Resources, Inc.",FL,Servicemember,1/27/2017,Closed with explanation,Yes,Yes,2315993
3/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/24/2017,Closed with non-monetary relief,Yes,No,2400653
3/23/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,Servicemember,3/23/2017,Closed with non-monetary relief,Yes,No,2401622
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/2/2017,Closed with non-monetary relief,Yes,No,2274211
2/25/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,Servicemember,2/25/2017,Closed with explanation,Yes,No,2360094
1/17/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,,1/18/2017,Closed with explanation,No,No,2291128
3/30/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,3/30/2017,Closed with explanation,Yes,No,2411203
3/21/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/21/2017,Closed with explanation,Yes,No,2397145
3/22/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/22/2017,Closed with explanation,Yes,No,2399028
3/17/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",DC,,3/17/2017,Closed with non-monetary relief,Yes,Yes,2393034
2/10/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,2/10/2017,Closed with explanation,Yes,No,2337822
3/2/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/2/2017,Closed with explanation,Yes,No,2367177
3/20/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,PROVIDENT FUNDING ASSOCIATES,MA,,3/20/2017,Closed with explanation,Yes,No,2394709
2/18/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,MO,,2/18/2017,Closed with explanation,Yes,Yes,2352128
3/22/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/22/2017,Closed with explanation,Yes,No,2398698
3/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,3/26/2017,Closed with explanation,Yes,No,2404603
3/27/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/27/2017,Closed with explanation,Yes,No,2404223
3/26/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/26/2017,Closed with explanation,Yes,No,2404254
2/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,2/3/2017,Closed with non-monetary relief,Yes,No,2326680
2/17/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,Universal Recovery Corporation,CA,,2/23/2017,Closed with explanation,No,No,2350452
2/16/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,AZ,Servicemember,2/16/2017,Closed with explanation,Yes,No,2349055
3/15/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/15/2017,Closed with explanation,Yes,Yes,2385938
3/20/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,Older American,3/21/2017,Closed with explanation,Yes,No,2394611
3/9/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/9/2017,Closed with explanation,Yes,No,2378914
3/7/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,Older American,3/9/2017,Closed with non-monetary relief,Yes,No,2375046
1/1/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,VA,,1/1/2017,Closed with explanation,Yes,No,2270896
3/22/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,3/22/2017,Closed with monetary relief,Yes,No,2399934
2/25/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",AZ,,2/25/2017,Closed with explanation,Yes,No,2361364
3/3/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,,3/3/2017,Closed with explanation,Yes,No,2368559
3/27/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/27/2017,Closed with explanation,Yes,No,2405323
2/23/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Don't agree with fees charged,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,KS,,2/28/2017,Closed with explanation,Yes,Yes,2358823
1/8/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AL,Older American,1/8/2017,Closed with explanation,Yes,No,2279581
1/25/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",WA,,1/25/2017,Closed with explanation,Yes,No,2307962
2/1/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,2/1/2017,Closed with explanation,Yes,Yes,2322604
3/19/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NM,,3/19/2017,Closed with non-monetary relief,Yes,No,2393911
3/7/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"Byrider Franchising, LLC",IN,,3/13/2017,Closed with explanation,Yes,Yes,2376185
3/22/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,MD,,3/22/2017,Closed with explanation,Yes,No,2398842
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/8/2017,Closed with explanation,Yes,No,2378121
3/12/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes complaint is the result of an isolated error,Automobile Acceptance Corporation,GA,,3/12/2017,Closed with explanation,Yes,No,2382995
3/9/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LAKEVIEW LOAN SERVICING, LLC",PA,,3/29/2017,Closed with explanation,No,No,2379386
3/18/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,OH,,3/18/2017,Closed with explanation,Yes,Yes,2393778
3/26/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/26/2017,Closed with non-monetary relief,Yes,No,2404003
3/21/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,,3/21/2017,Closed with explanation,Yes,No,2396467
3/28/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company disputes the facts presented in the complaint,JUMBO LOAN EXPERTS LLC,AZ,,4/13/2017,Closed with explanation,Yes,No,2406704
3/25/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/25/2017,Closed with non-monetary relief,Yes,No,2403949
2/15/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,2/15/2017,Closed with explanation,Yes,No,2346867
2/25/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/25/2017,Closed with non-monetary relief,Yes,No,2360906
3/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/28/2017,Closed with explanation,Yes,No,2408292
3/1/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,3/1/2017,Closed with explanation,Yes,No,2365829
2/20/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MI,,2/20/2017,Closed with non-monetary relief,Yes,No,2351172
3/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,3/1/2017,Closed with explanation,Yes,No,2366556
2/8/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,MD,,2/8/2017,Closed with explanation,Yes,No,2333824
3/19/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/20/2017,Closed with explanation,Yes,Yes,2393857
2/15/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,"Older American, Servicemember",2/15/2017,Closed with explanation,Yes,No,2344969
2/24/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,NY,,2/24/2017,Closed with explanation,Yes,No,2359887
1/25/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,1/25/2017,Closed with explanation,Yes,No,2311602
3/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,Servicemember,3/16/2017,Closed with non-monetary relief,Yes,No,2391009
2/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/15/2017,Closed with explanation,Yes,No,2345903
1/4/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,1/4/2017,Closed with explanation,Yes,No,2274987
1/20/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,,1/20/2017,Closed with monetary relief,Yes,Yes,2296588
3/27/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,3/28/2017,Closed with explanation,Yes,No,2406612
3/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/1/2017,Closed with explanation,Yes,No,2366906
3/20/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,3/20/2017,Closed with non-monetary relief,Yes,No,2394017
2/17/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR NORTH AMERICA,CA,,2/17/2017,Closed with explanation,Yes,No,2350926
1/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,1/24/2017,Closed with explanation,Yes,No,2308815
1/3/2017,Consumer Loan,Vehicle lease,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,AUTO TRAKK LLC,GA,,1/23/2017,Closed with explanation,Yes,No,2271141
3/15/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MI,,3/15/2017,Closed with explanation,Yes,No,2388711
1/6/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AR,,1/6/2017,Closed with explanation,Yes,No,2278991
3/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MN,,3/13/2017,Closed with explanation,Yes,No,2384106
2/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",PA,,2/28/2017,Closed with explanation,Yes,No,2364347
3/1/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,CO,Older American,3/1/2017,Closed with explanation,Yes,No,2367483
2/4/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,2/4/2017,Closed with explanation,Yes,Yes,2327015
3/7/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,3/7/2017,Closed with explanation,Yes,No,2375857
3/16/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/16/2017,Closed with monetary relief,Yes,No,2391210
2/5/2017,Credit card,,Privacy,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,2/5/2017,Closed with explanation,Yes,No,2328157
2/17/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/17/2017,Closed with non-monetary relief,Yes,No,2350602
1/21/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,OR,,1/25/2017,Closed with explanation,Yes,No,2302291
3/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,Servicemember,3/28/2017,Closed with explanation,Yes,No,2405594
1/28/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/28/2017,Closed with explanation,Yes,Yes,2316239
1/19/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,Equitable Acceptance Corporation,IL,,1/23/2017,Closed with non-monetary relief,Yes,No,2297647
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,MN,,1/9/2017,Closed with explanation,Yes,No,2275986
3/2/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,Older American,3/2/2017,Closed with explanation,Yes,No,2369766
3/10/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/14/2017,Closed with non-monetary relief,Yes,No,2381446
2/20/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MI,,2/20/2017,Closed with explanation,Yes,Yes,2351561
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,Older American,3/16/2017,Closed with non-monetary relief,Yes,Yes,2390119
3/7/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"PRIMELENDING, A PLAINSCAPITAL COMPANY",CA,,3/9/2017,Closed with explanation,Yes,No,2375285
3/26/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/26/2017,Closed with monetary relief,Yes,No,2404004
1/10/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes complaint is the result of an isolated error,"loanDepot.com, LLC",NC,,1/10/2017,Closed with explanation,Yes,No,2282337
2/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/27/2017,Closed with explanation,Yes,No,2363726
3/30/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,3/30/2017,Closed with non-monetary relief,Yes,No,2410620
1/5/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TX,,1/9/2017,Closed with explanation,Yes,No,2275806
3/3/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Bridgecrest Acceptance Corporation,NC,,3/3/2017,Closed with explanation,Yes,No,2370876
3/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/29/2017,Closed with explanation,Yes,No,2410599
3/23/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,3/23/2017,Closed with explanation,Yes,No,2399864
2/3/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,,2/3/2017,Closed with explanation,Yes,No,2326489
3/26/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,3/26/2017,Closed with non-monetary relief,Yes,No,2404608
1/18/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,1/18/2017,Closed with non-monetary relief,Yes,No,2291509
2/5/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/5/2017,Closed with explanation,Yes,No,2328616
3/24/2017,Bank account or service,Cashing a check without an account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,,3/24/2017,Closed with explanation,Yes,No,2402466
2/18/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,2/18/2017,Closed with monetary relief,Yes,No,2350779
1/10/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,1/10/2017,Closed with explanation,Yes,No,2280948
3/23/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,ID,Older American,3/23/2017,Closed with explanation,Yes,No,2400463
3/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/17/2017,Closed with non-monetary relief,Yes,Yes,2389714
3/9/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,3/13/2017,Closed with explanation,Yes,No,2380687
3/23/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",PA,,3/23/2017,Closed with explanation,Yes,No,2401412
3/22/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Seterus, Inc.",VA,,3/22/2017,Closed with explanation,Yes,No,2399871
3/26/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/26/2017,Closed with non-monetary relief,Yes,No,2404265
2/24/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,TX,,2/24/2017,Closed with explanation,Yes,Yes,2360819
2/2/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,2/2/2017,Closed with explanation,Yes,No,2322358
3/21/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,3/21/2017,Closed with explanation,Yes,No,2397222
2/10/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MN,,2/10/2017,Closed with explanation,No,Yes,2339279
1/4/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/10/2017,Closed with non-monetary relief,Yes,Yes,2274259
2/6/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,Older American,2/6/2017,Closed with explanation,Yes,No,2329647
3/28/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,Servicemember,3/28/2017,Closed with non-monetary relief,Yes,No,2406970
3/17/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,AZ,,3/17/2017,Closed with explanation,Yes,No,2391712
2/10/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,2/10/2017,Closed with monetary relief,Yes,No,2339678
1/26/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,ME,,1/26/2017,Closed with explanation,Yes,No,2312642
1/17/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,"Brelvis Consulting, LLC",WI,,1/19/2017,Closed with explanation,Yes,No,2291933
2/4/2017,Mortgage,Other mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,,2/4/2017,Closed with explanation,Yes,No,2328238
3/28/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/28/2017,Closed with explanation,Yes,No,2407154
2/3/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Older American,2/3/2017,Closed with explanation,Yes,No,2326887
3/17/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,OH,,3/17/2017,Closed with explanation,Yes,No,2391692
3/28/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",AL,,3/28/2017,Closed with explanation,Yes,No,2407172
3/13/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MN,Older American,3/13/2017,Closed with monetary relief,Yes,No,2384261
3/9/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,ID,,3/9/2017,Closed with explanation,No,No,2378177
1/12/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,NY,,1/12/2017,Closed with explanation,Yes,No,2287722
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/9/2017,Closed with non-monetary relief,Yes,No,2336261
3/11/2017,Credit card,,Other,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,PA,,3/11/2017,Closed with explanation,Yes,No,2382809
2/22/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,2/22/2017,Closed with explanation,Yes,No,2356418
1/24/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/26/2017,Closed with non-monetary relief,Yes,No,2306371
1/1/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,1/1/2017,Closed with explanation,Yes,No,2270941
3/9/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,SCOTT FETZER FINANCIAL GROUP INC,CO,,3/13/2017,Closed with non-monetary relief,Yes,No,2380279
3/11/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,CA,Servicemember,3/11/2017,Closed with explanation,Yes,No,2382663
2/23/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MOVEMENT MORTGAGE LLC,NC,,2/23/2017,Closed with explanation,Yes,No,2357855
1/29/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/29/2017,Closed with explanation,Yes,No,2316641
3/11/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MO,,3/11/2017,Closed with explanation,Yes,No,2382627
3/30/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,Servicemember,3/30/2017,Closed with explanation,Yes,No,2409835
3/24/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/24/2017,Closed with explanation,Yes,No,2402444
3/27/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/27/2017,Closed with explanation,Yes,No,2404044
3/21/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",NY,,3/21/2017,Closed with explanation,Yes,No,2397689
1/3/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,WI,,1/4/2017,Closed with non-monetary relief,Yes,No,2272542
3/3/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NY,Older American,3/3/2017,Closed with explanation,Yes,Yes,2371177
3/30/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company believes it acted appropriately as authorized by contract or law,TCF NATIONAL BANK,MN,,3/30/2017,Closed with explanation,Yes,No,2412235
3/17/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,3/17/2017,Closed with explanation,Yes,Yes,2392035
1/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/6/2017,Closed with non-monetary relief,Yes,No,2278816
3/7/2017,Prepaid card,General purpose card,Unauthorized transactions/trans. issues,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,MI,,3/13/2017,Closed with explanation,Yes,No,2374545
1/11/2017,Mortgage,VA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Older American,1/11/2017,Closed with explanation,Yes,Yes,2283465
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,WV,,1/24/2017,Closed with explanation,Yes,Yes,2307919
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/24/2017,Closed with explanation,Yes,No,2351772
1/8/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/8/2017,Closed with explanation,Yes,Yes,2279755
3/2/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,,3/2/2017,Closed with non-monetary relief,Yes,No,2368814
2/12/2017,Money transfers,Domestic (US) money transfer,Other transaction issues,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,Older American,2/13/2017,Closed with monetary relief,Yes,No,2340345
1/5/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CO,,1/5/2017,Closed with non-monetary relief,Yes,No,2277015
3/1/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,AMERICAN FINANCIAL NETWORK INC.,PA,,3/4/2017,Closed with monetary relief,Yes,No,2365755
1/19/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,PHH Mortgage Services Corporation,CO,,1/19/2017,Closed with explanation,Yes,No,2297429
1/18/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,Older American,1/18/2017,Closed with explanation,Yes,Yes,2293374
3/30/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/30/2017,Closed with explanation,Yes,Yes,2409638
3/17/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AL,,3/20/2017,Closed with monetary relief,Yes,No,2392085
1/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/16/2017,Closed with explanation,Yes,No,2292586
2/27/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TX,Servicemember,2/27/2017,Closed with monetary relief,Yes,Yes,2361383
1/23/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/23/2017,Closed with explanation,Yes,Yes,2303895
1/12/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,1/12/2017,Closed with explanation,Yes,Yes,2286368
1/26/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,First Data Corporation,CA,,1/31/2017,Closed with explanation,Yes,No,2310575
1/31/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/31/2017,Closed with explanation,Yes,No,2320268
2/1/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AL,,2/1/2017,Closed with monetary relief,Yes,No,2323430
3/30/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes it acted appropriately as authorized by contract or law,"GLA Collection Company, Inc.",KY,,3/31/2017,Closed with explanation,Yes,No,2411777
3/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,Servicemember,3/13/2017,Closed with explanation,Yes,No,2384571
2/6/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",NY,,2/6/2017,Closed with explanation,Yes,No,2330262
1/28/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/28/2017,Closed with explanation,Yes,Yes,2316235
2/27/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",MA,,2/27/2017,Closed with explanation,Yes,No,2361798
3/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,3/17/2017,Closed with explanation,Yes,No,2390298
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/8/2017,Closed with explanation,Yes,Yes,2378166
3/28/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,3/28/2017,Closed with explanation,Yes,No,2404876
1/4/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",IN,,1/4/2017,Closed with explanation,Yes,No,2272615
2/22/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,HOMESTAR FINANCIAL CORPORATION,GA,,2/22/2017,Closed,Yes,No,2356210
3/4/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CO,,3/4/2017,Closed with non-monetary relief,Yes,No,2371665
3/20/2017,Prepaid card,General purpose card,"Managing, opening, or closing account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/21/2017,Closed with explanation,Yes,No,2395468
3/6/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,UT,,3/6/2017,Closed with explanation,No,No,2374348
3/13/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,SC,,3/15/2017,Closed with explanation,Yes,No,2384594
3/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/16/2017,Closed with explanation,Yes,Yes,2390965
3/22/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY NATIONAL AUTOMOTIVE ACCEPTANCE CORP,AZ,Servicemember,3/22/2017,Closed with explanation,Yes,No,2399596
3/13/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ENCORE CAPITAL GROUP INC.,NY,,3/15/2017,Closed with non-monetary relief,Yes,No,2383227
3/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,SC,,3/16/2017,Closed with explanation,Yes,No,2387547
3/13/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,Servicemember,3/13/2017,Closed with explanation,Yes,No,2383426
2/9/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,FL,,2/9/2017,Closed with explanation,Yes,No,2336922
1/15/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,1/18/2017,Closed with explanation,Yes,No,2290765
1/17/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,,1/17/2017,Closed with explanation,Yes,No,2293054
1/16/2017,Credit reporting,,Credit monitoring or identity protection,Receiving unwanted marketing/advertising,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,1/16/2017,Closed with monetary relief,Yes,No,2290802
2/12/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,2/12/2017,Closed with non-monetary relief,Yes,No,2340025
1/19/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,,1/20/2017,Closed with explanation,Yes,No,2294408
2/7/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,2/7/2017,Closed with non-monetary relief,Yes,No,2331688
3/29/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Tribal Lending Enterprise, Inc.",CA,Older American,4/12/2017,Closed with explanation,No,No,2409745
1/31/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",AZ,"Older American, Servicemember",2/27/2017,Closed with explanation,Yes,No,2320837
1/9/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,3/2/2017,Closed with explanation,Yes,Yes,2281925
3/5/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/5/2017,Closed with explanation,Yes,No,2371620
3/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OK,,3/16/2017,Closed with explanation,Yes,No,2388608
3/20/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR DE PUERTO RICO,PR,,3/20/2017,Closed with explanation,Yes,No,2395980
2/14/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,2/17/2017,Closed with monetary relief,Yes,Yes,2344574
1/27/2017,Mortgage,Home equity loan or line of credit,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,2/1/2017,Closed with explanation,Yes,No,2315052
3/14/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Continental Finance Company, LLC",NY,,3/15/2017,Closed with explanation,Yes,No,2386202
2/10/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/10/2017,Closed with explanation,Yes,No,2336406
3/13/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"American Credit Acceptance, LLC",FL,,3/13/2017,Closed with explanation,Yes,No,2384381
3/23/2017,Credit card,,Sale of account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/23/2017,Closed with monetary relief,Yes,No,2400800
3/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,RI,,3/16/2017,Closed with explanation,Yes,No,2389804
2/23/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",SC,,2/23/2017,Closed with monetary relief,Yes,No,2358674
3/16/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,3/17/2017,Closed with explanation,Yes,No,2391379
1/31/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,1/31/2017,Closed with explanation,Yes,No,2320849
3/9/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AR,Older American,3/13/2017,Closed with explanation,Yes,No,2380746
1/24/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OK,,1/30/2017,Closed with explanation,Yes,Yes,2307994
2/13/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/13/2017,Closed with non-monetary relief,Yes,No,2342524
3/14/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,PRIMARY RESIDENTIAL MORTGAGE,FL,,3/14/2017,Closed with explanation,Yes,No,2383229
1/19/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,VA,,1/19/2017,Closed with explanation,Yes,No,2298456
1/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,1/10/2017,Closed with non-monetary relief,Yes,No,2282894
3/17/2017,Bank account or service,Other bank product/service,Problems caused by my funds being low,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,OK,Servicemember,3/17/2017,Closed with explanation,Yes,No,2391413
1/18/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Continental Finance Company, LLC",NC,,1/18/2017,Closed with explanation,Yes,No,2295049
3/3/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/3/2017,Closed with explanation,Yes,No,2369163
3/17/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,3/17/2017,Closed with explanation,Yes,No,2389929
2/1/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,2/1/2017,Closed with non-monetary relief,Yes,No,2321829
1/17/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"MONEY SOURCE, THE",AZ,,1/17/2017,Closed with explanation,Yes,No,2291820
3/17/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/17/2017,Closed with explanation,Yes,No,2393294
3/31/2017,Payday loan,,Can't contact lender,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"EZCORP, INC.",FL,,3/31/2017,Closed with explanation,Yes,No,2414358
2/13/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TOWER LOAN OF MISSISSIPPI, INC.",LA,,2/16/2017,Closed with explanation,Yes,No,2341294
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,3/16/2017,Closed with explanation,Yes,No,2391188
2/28/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/28/2017,Closed with explanation,Yes,No,2364737
3/22/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,3/22/2017,Closed with non-monetary relief,Yes,No,2399855
1/19/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,OH,,1/19/2017,Closed with explanation,Yes,No,2297028
1/13/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AR,,1/17/2017,Closed with non-monetary relief,Yes,No,2289317
2/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,NATIONSTAR MORTGAGE,FL,Older American,2/15/2017,Closed with explanation,Yes,No,2346350
3/17/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",CA,,3/17/2017,Closed with explanation,Yes,No,2392190
2/2/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,2/2/2017,Closed with non-monetary relief,Yes,No,2324185
2/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/9/2017,Closed with explanation,Yes,No,2335897
2/23/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TN,Older American,2/23/2017,Closed with explanation,Yes,No,2357040
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,3/29/2017,Closed with explanation,Yes,No,2409311
2/15/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/15/2017,Closed with explanation,Yes,No,2344961
3/11/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WI,,3/11/2017,Closed with explanation,No,Yes,2382571
2/11/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",ND,,2/11/2017,Closed with explanation,Yes,No,2339463
2/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,Older American,2/16/2017,Closed with explanation,Yes,No,2348003
3/30/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KS,,3/30/2017,Closed with non-monetary relief,Yes,No,2412570
2/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/6/2017,Closed with explanation,Yes,No,2329014
1/8/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/8/2017,Closed with explanation,Yes,No,2279879
2/21/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,2/24/2017,Closed with non-monetary relief,Yes,No,2353081
3/15/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,3/15/2017,Closed with non-monetary relief,Yes,No,2388135
2/12/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,2/15/2017,Closed with explanation,Yes,No,2340141
2/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/23/2017,Closed with explanation,Yes,No,2355473
1/26/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company disputes the facts presented in the complaint,"FCC Finance, LLC",TX,Servicemember,1/31/2017,Closed with explanation,Yes,Yes,2313677
3/13/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,SC,,3/13/2017,Closed with explanation,Yes,No,2384351
1/12/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/12/2017,Closed with explanation,Yes,No,2286872
1/7/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,CA,Older American,1/10/2017,Closed with explanation,Yes,No,2279409
1/17/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,1/17/2017,Closed with explanation,Yes,No,2292328
2/4/2017,Mortgage,Conventional adjustable mortgage (ARM),Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,2/4/2017,Closed with explanation,Yes,Yes,2327924
2/13/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,2/13/2017,Closed with explanation,Yes,No,2342030
1/9/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,1/11/2017,Closed with explanation,Yes,No,2280555
3/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WI,Servicemember,3/6/2017,Closed with non-monetary relief,Yes,No,2374255
3/2/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,"Brelvis Consulting, LLC",OH,,3/8/2017,Closed with monetary relief,Yes,No,2369480
2/7/2017,Bank account or service,Other bank product/service,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/7/2017,Closed with monetary relief,Yes,No,2332731
1/3/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,1/4/2017,Closed with explanation,Yes,No,2271292
1/11/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",RI,,1/11/2017,Closed with explanation,Yes,Yes,2284326
3/24/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/24/2017,Closed with explanation,Yes,No,2400852
2/22/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",GA,Older American,2/27/2017,Closed with explanation,Yes,No,2355417
3/25/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,WA,Servicemember,3/25/2017,Closed with explanation,Yes,No,2404202
3/25/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/25/2017,Closed with explanation,No,No,2404155
1/18/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,DC,,1/19/2017,Closed with explanation,Yes,Yes,2295035
3/21/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,Servicemember,3/21/2017,Closed with explanation,Yes,No,2397034
2/12/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,VT,,2/12/2017,Closed with explanation,Yes,No,2340626
1/7/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AL,,1/7/2017,Closed with explanation,Yes,Yes,2279532
1/24/2017,Other financial service,Check cashing,Customer service/Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",GA,,1/27/2017,Closed with explanation,Yes,Yes,2306036
2/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"Credit Karma, Inc.",PA,,2/28/2017,Closed with explanation,Yes,No,2364960
3/16/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,3/16/2017,Closed with explanation,Yes,No,2390811
2/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,Older American,2/2/2017,Closed with explanation,Yes,No,2322097
3/30/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,TX,,3/30/2017,Closed with explanation,Yes,No,2412048
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/20/2017,Closed with explanation,Yes,No,2351396
3/8/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/8/2017,Closed with explanation,Yes,No,2375377
2/27/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/27/2017,Closed with explanation,Yes,Yes,2362612
3/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,3/7/2017,Closed with explanation,Yes,No,2375971
3/15/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,WA,Older American,3/15/2017,Closed with explanation,Yes,No,2389322
2/6/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/6/2017,Closed with explanation,Yes,Yes,2330351
3/20/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,MD,Servicemember,3/20/2017,Closed with explanation,Yes,No,2395356
1/31/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/31/2017,Closed with explanation,Yes,No,2320488
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,,2/10/2017,Closed with explanation,Yes,No,2332602
1/19/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,1/19/2017,Closed with explanation,Yes,Yes,2297994
2/16/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Servicemember,2/16/2017,Closed with explanation,Yes,No,2344877
1/19/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Riverwalk Financial Corporation,TX,,1/24/2017,Closed with explanation,No,No,2296350
3/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/8/2017,Closed with explanation,Yes,No,2378545
3/19/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,"loanDepot.com, LLC",CA,,3/19/2017,Closed with explanation,Yes,No,2393661
3/21/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,IL,,3/21/2017,Closed with explanation,Yes,No,2397254
3/15/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/15/2017,Closed with explanation,Yes,No,2389282
2/26/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,2/26/2017,Closed with explanation,Yes,No,2361904
3/29/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TOWER LOAN OF MISSISSIPPI, INC.",MO,Servicemember,3/29/2017,Closed with explanation,Yes,Yes,2408769
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,3/8/2017,Closed with explanation,Yes,No,2377342
3/24/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,TX,Servicemember,3/24/2017,Closed with explanation,Yes,No,2401550
1/1/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/1/2017,Closed with explanation,Yes,Yes,2270623
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,2/20/2017,Closed with explanation,Yes,No,2351988
2/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/23/2017,Closed with non-monetary relief,Yes,No,2357110
1/18/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/18/2017,Closed with monetary relief,Yes,No,2291916
3/26/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY NATIONAL AUTOMOTIVE ACCEPTANCE CORP,TX,,3/27/2017,Closed with explanation,Yes,No,2404024
1/7/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/7/2017,Closed with explanation,Yes,No,2279314
3/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/1/2017,Closed with non-monetary relief,Yes,No,2367164
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/31/2017,Closed with explanation,Yes,No,2411684
3/3/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Garcadia Financial LLC,NV,,3/3/2017,Closed,Yes,No,2371145
3/20/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes the complaint is the result of a misunderstanding,"Acceptance Solutions Group, INC",TX,,3/21/2017,Closed with explanation,Yes,No,2395192
1/10/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,Older American,1/10/2017,Closed with explanation,Yes,Yes,2282306
1/25/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,1/25/2017,Closed with non-monetary relief,Yes,No,2308345
1/16/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FC HoldCo LLC,HI,,1/16/2017,Closed with explanation,Yes,No,2290256
2/11/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,2/11/2017,Closed with explanation,Yes,No,2340473
1/19/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,Older American,1/19/2017,Closed with explanation,Yes,Yes,2298430
3/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,Servicemember,3/3/2017,Closed with explanation,Yes,No,2369862
1/22/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/22/2017,Closed with non-monetary relief,Yes,No,2303183
3/1/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company believes it acted appropriately as authorized by contract or law,Perfection Collection,MD,,3/3/2017,Closed,Yes,No,2367276
1/14/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,OH,,1/14/2017,Closed with explanation,Yes,No,2288705
3/21/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,IL,,3/21/2017,Closed with explanation,Yes,No,2396338
2/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/8/2017,Closed with explanation,Yes,No,2328609
3/21/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,HI,,3/23/2017,Closed with monetary relief,Yes,No,2397248
1/1/2017,Credit card,,Sale of account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WA,,1/1/2017,Closed with monetary relief,Yes,No,2270544
2/20/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CT,Older American,2/20/2017,Closed with explanation,Yes,No,2351744
2/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/16/2017,Closed with explanation,Yes,No,2348527
2/21/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/24/2017,Closed with explanation,Yes,No,2353780
3/22/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,CO,,3/22/2017,Closed with monetary relief,Yes,No,2399697
1/31/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,TN,,2/3/2017,Closed with explanation,Yes,No,2319740
1/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Allied Collection Services, Inc. (Nevada)",PA,Older American,1/18/2017,Closed with explanation,Yes,No,2290932
3/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,MA,,3/27/2017,Closed with explanation,Yes,No,2406666
1/9/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,1/9/2017,Closed with non-monetary relief,Yes,No,2281470
3/14/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/16/2017,Closed with explanation,Yes,No,2385443
3/20/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NY,,3/20/2017,Closed with explanation,Yes,No,2396060
1/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/27/2017,Closed with explanation,Yes,No,2314417
3/20/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,TENET HEALTHCARE CORPORATION,FL,,3/21/2017,Closed with explanation,Yes,No,2395129
2/16/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/16/2017,Closed with explanation,Yes,No,2347569
3/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,3/17/2017,Closed with explanation,Yes,Yes,2392491
1/9/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,National Student Debt Advisory Corp.,MD,,2/23/2017,Closed with monetary relief,No,No,2280754
3/19/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,,3/19/2017,Closed with explanation,Yes,No,2393900
3/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,Servicemember,3/20/2017,Closed with non-monetary relief,Yes,Yes,2395267
3/16/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/16/2017,Closed with explanation,Yes,No,2391168
2/9/2017,Credit card,,Billing disputes,,Company disputes the facts presented in the complaint,"Colony Brands, Inc.",NY,,2/17/2017,Closed,Yes,Yes,2335968
1/26/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,,1/26/2017,Closed with non-monetary relief,Yes,No,2312430
1/4/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/4/2017,Closed with explanation,Yes,Yes,2273627
1/4/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,1/4/2017,Closed with explanation,Yes,No,2274609
1/21/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,IN,Older American,1/21/2017,Closed with explanation,Yes,No,2302460
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,SC,,1/10/2017,Closed with explanation,Yes,Yes,2282454
1/13/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,Older American,1/13/2017,Closed with explanation,Yes,No,2288563
2/7/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/7/2017,Closed with explanation,Yes,No,2333378
1/19/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,KY,,1/20/2017,Closed with monetary relief,Yes,No,2294791
3/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,Servicemember,3/9/2017,Closed with monetary relief,Yes,No,2380229
1/13/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/13/2017,Closed with non-monetary relief,Yes,No,2288691
1/19/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,,1/19/2017,Closed with explanation,Yes,No,2296015
1/6/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,OR,Servicemember,1/6/2017,Closed with explanation,Yes,No,2278185
3/22/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,EAST WEST BANK,CA,,3/22/2017,Closed,Yes,No,2399074
2/17/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/17/2017,Closed with explanation,Yes,Yes,2349643
1/20/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,,1/20/2017,Closed with explanation,Yes,No,2299645
1/22/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/22/2017,Closed with non-monetary relief,Yes,No,2303029
1/31/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,Older American,1/31/2017,Closed with explanation,Yes,Yes,2319933
1/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/3/2017,Closed with explanation,Yes,No,2272850
1/28/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/28/2017,Closed with monetary relief,Yes,No,2316173
2/7/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,2/7/2017,Closed with non-monetary relief,Yes,No,2331955
2/18/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,CO,,2/18/2017,Closed with explanation,Yes,No,2350013
1/16/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,Older American,1/16/2017,Closed with monetary relief,No,No,2290608
3/15/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WI,,3/15/2017,Closed with non-monetary relief,Yes,No,2387247
2/10/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/10/2017,Closed with explanation,Yes,No,2339135
3/20/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,CA,,3/20/2017,Closed with explanation,Yes,No,2395472
1/25/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MO,,1/25/2017,Closed with explanation,Yes,No,2310175
2/24/2017,Mortgage,Home equity loan or line of credit,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,Older American,3/1/2017,Closed with explanation,Yes,Yes,2360167
3/21/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"GATEWAY MORTGAGE GROUP, LLC",LA,,3/21/2017,Closed with explanation,Yes,No,2396988
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/6/2017,Closed with explanation,Yes,No,2277738
2/8/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,Texas Guaranteed,CO,,2/8/2017,Closed with explanation,Yes,No,2333707
2/7/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/7/2017,Closed with explanation,Yes,No,2330141
3/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Older American,3/24/2017,Closed with non-monetary relief,Yes,No,2403729
1/21/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IN,,1/21/2017,Closed with explanation,Yes,No,2302576
2/16/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,2/16/2017,Closed with explanation,Yes,Yes,2348287
3/6/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Servicemember,3/6/2017,Closed with explanation,Yes,No,2372244
2/9/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/9/2017,Closed with non-monetary relief,Yes,No,2335269
3/3/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,3/3/2017,Closed with non-monetary relief,Yes,No,2371051
3/2/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,NATIONSTAR MORTGAGE,AZ,,3/2/2017,Closed with explanation,Yes,Yes,2366016
3/20/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NV,,3/21/2017,Closed with explanation,Yes,No,2395902
2/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,Older American,2/16/2017,Closed with explanation,Yes,No,2347816
2/12/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,,2/12/2017,Closed with explanation,Yes,No,2339811
1/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,1/5/2017,Closed with explanation,Yes,No,2277167
1/24/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",MA,,1/24/2017,Closed with explanation,Yes,No,2305312
1/30/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Army and Air Force Exchange Service,LA,Servicemember,1/30/2017,Closed with explanation,Yes,No,2317926
2/11/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,Older American,2/11/2017,Closed with explanation,Yes,No,2339342
3/22/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"CASHCALL, INC.",CA,,3/22/2017,Closed with explanation,Yes,No,2399669
2/10/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,Older American,2/10/2017,Closed with explanation,Yes,No,2339581
3/25/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/25/2017,Closed with explanation,Yes,No,2404575
1/3/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Utah System of Higher Education,OR,,2/8/2017,Closed,Yes,No,2272856
1/3/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",IL,,1/3/2017,Closed with explanation,Yes,Yes,2271778
2/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NM,,2/7/2017,Closed with explanation,Yes,No,2331843
2/2/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/2/2017,Closed with explanation,Yes,Yes,2324879
3/23/2017,Mortgage,Home equity loan or line of credit,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,3/23/2017,Closed with explanation,Yes,No,2400425
1/3/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,360 MORTGAGE GROUP LLC,SC,,1/3/2017,Closed with explanation,Yes,No,2271721
1/4/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,1/4/2017,Closed with explanation,Yes,No,2274842
2/7/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,2/7/2017,Closed with explanation,Yes,No,2331106
1/19/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,"CITIBANK, N.A.",NY,,1/19/2017,Closed with explanation,Yes,Yes,2295535
1/28/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,1/28/2017,Closed with explanation,Yes,No,2315550
3/2/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",LA,,3/2/2017,Closed with non-monetary relief,Yes,No,2369293
3/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,Phoenix Financial Services LLC,AR,,3/28/2017,Closed with explanation,Yes,No,2407019
2/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/23/2017,Closed with explanation,Yes,No,2358320
2/17/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OR,Older American,2/17/2017,Closed with explanation,Yes,No,2347349
3/27/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",CA,,3/28/2017,Closed with explanation,Yes,No,2406149
2/24/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/24/2017,Closed with monetary relief,Yes,No,2357699
3/7/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,Older American,3/7/2017,Closed with non-monetary relief,Yes,Yes,2375959
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,,2/15/2017,Closed with explanation,Yes,Yes,2347094
1/4/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IN,,1/4/2017,Closed with explanation,Yes,No,2274731
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,3/22/2017,Closed with explanation,Yes,No,2400063
1/14/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,VA,,1/14/2017,Closed with explanation,Yes,Yes,2289962
1/16/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,CA,,1/16/2017,Closed with explanation,Yes,No,2291101
3/23/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,Older American,3/23/2017,Closed with explanation,Yes,No,2401200
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KY,,2/20/2017,Closed with explanation,Yes,No,2351139
3/16/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TN,,3/16/2017,Closed with explanation,Yes,No,2391239
3/3/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/3/2017,Closed with explanation,Yes,No,2369713
3/28/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/28/2017,Closed with explanation,Yes,Yes,2405512
3/28/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,Older American,3/28/2017,Closed with explanation,Yes,No,2407373
1/27/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,1/27/2017,Closed with monetary relief,Yes,Yes,2315853
1/30/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",WI,,1/30/2017,Closed with explanation,Yes,No,2318515
1/5/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,DC,,1/5/2017,Closed with explanation,Yes,Yes,2276263
2/24/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",DE,,2/24/2017,Closed with explanation,Yes,No,2360003
3/7/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WI,,3/7/2017,Closed with explanation,Yes,No,2375847
3/30/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,MI,,3/30/2017,Closed with explanation,Yes,Yes,2411541
2/15/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,2/15/2017,Closed with non-monetary relief,Yes,No,2345872
1/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/3/2017,Closed with explanation,Yes,No,2272575
1/25/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,WA,,1/25/2017,Closed with explanation,Yes,Yes,2310666
1/27/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/27/2017,Closed with non-monetary relief,Yes,Yes,2314661
3/31/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/31/2017,Closed with explanation,Yes,No,2412560
1/30/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,Older American,1/30/2017,Closed with explanation,Yes,No,2317746
1/25/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,1/25/2017,Closed with explanation,Yes,No,2309120
2/26/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,,2/26/2017,Closed with explanation,Yes,No,2362565
2/25/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,TX,,2/25/2017,Closed with non-monetary relief,Yes,No,2360954
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,3/22/2017,Closed with non-monetary relief,Yes,No,2396761
1/6/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Servicemember,1/6/2017,Closed with explanation,Yes,No,2279041
1/15/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,1/15/2017,Closed with monetary relief,Yes,No,2290277
1/11/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,1/11/2017,Closed with explanation,Yes,No,2283538
1/12/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,,1/13/2017,Closed with monetary relief,Yes,No,2287898
3/10/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes complaint represents an opportunity for improvement to better serve consumers,DHI MORTGAGE COMPANY,FL,,3/10/2017,Closed with explanation,Yes,No,2380472
1/11/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company believes complaint represents an opportunity for improvement to better serve consumers,VALLEY NATIONAL BANCORP,NJ,,1/13/2017,Closed with explanation,Yes,No,2285975
1/9/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,FL,,1/9/2017,Closed with explanation,Yes,No,2280978
3/10/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MoneyLion Inc.,FL,,4/3/2017,Closed with explanation,No,No,2381548
3/24/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,CA,,3/24/2017,Closed with explanation,Yes,No,2401316
3/31/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/31/2017,Closed with explanation,Yes,No,2411131
3/25/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,3/25/2017,Closed with non-monetary relief,Yes,No,2404621
2/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/3/2017,Closed with explanation,Yes,No,2364134
1/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,TENET HEALTHCARE CORPORATION,TX,,1/11/2017,Closed with explanation,No,No,2283466
1/17/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MoneyLion Inc.,IL,Older American,1/19/2017,Closed with explanation,No,No,2292216
2/16/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OK,Older American,2/16/2017,Closed with monetary relief,Yes,No,2348042
2/10/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AR,,2/10/2017,Closed with explanation,Yes,No,2337113
1/3/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/3/2017,Closed with explanation,Yes,No,2273148
3/21/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/21/2017,Closed with explanation,Yes,No,2398035
2/10/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/10/2017,Closed with explanation,Yes,No,2337890
2/9/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,AL,Older American,2/14/2017,Closed with explanation,Yes,No,2337543
1/27/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OK,Older American,1/27/2017,Closed with explanation,Yes,No,2315239
1/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/23/2017,Closed with explanation,No,No,2303755
3/13/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/21/2017,Closed with explanation,Yes,No,2384462
1/14/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/14/2017,Closed with explanation,No,No,2289883
3/31/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MI,,3/31/2017,Closed with explanation,Yes,No,2413716
1/26/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company disputes the facts presented in the complaint,"Brelvis Consulting, LLC",NY,,1/31/2017,Closed with monetary relief,Yes,No,2312444
2/7/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,Servicemember,2/7/2017,Closed with non-monetary relief,Yes,No,2332588
3/4/2017,Consumer Loan,Installment loan,Shopping for a loan or lease,,Company disputes the facts presented in the complaint,"Enova International, Inc.",CA,,3/8/2017,Closed with explanation,Yes,No,2371670
3/3/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/3/2017,Closed with explanation,Yes,No,2368278
1/25/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/25/2017,Closed with explanation,Yes,No,2307686
2/9/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",SC,,2/9/2017,Closed with explanation,Yes,No,2336482
1/26/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,AZ,Older American,1/26/2017,Closed with explanation,Yes,No,2314090
1/27/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Servicemember,1/27/2017,Closed with explanation,No,No,2315215
3/22/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OR,,3/22/2017,Closed with explanation,Yes,No,2399599
2/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,Older American,3/1/2017,Closed with explanation,Yes,No,2360231
3/5/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/5/2017,Closed with explanation,Yes,No,2372085
3/1/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,Servicemember,3/1/2017,Closed with explanation,Yes,No,2366131
1/9/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/9/2017,Closed with explanation,Yes,No,2281000
1/6/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Army and Air Force Exchange Service,AP,,1/6/2017,Closed with explanation,Yes,No,2278186
3/2/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AZ,,3/2/2017,Closed with explanation,Yes,No,2367215
3/27/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,PA,,3/27/2017,Closed with explanation,Yes,No,2406620
3/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,GA,Older American,3/28/2017,Closed with explanation,Yes,No,2404210
3/27/2017,Credit card,,Payoff process,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,RI,,3/27/2017,Closed with monetary relief,Yes,No,2404363
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,3/27/2017,Closed with explanation,Yes,No,2406651
3/17/2017,Prepaid card,General purpose card,"Advertising, marketing or disclosures",,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,CA,,3/17/2017,Closed with explanation,Yes,No,2393211
1/23/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MO,,1/23/2017,Closed with explanation,Yes,No,2305683
2/3/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,IL,,2/3/2017,Closed with monetary relief,Yes,No,2324581
3/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/9/2017,Closed with explanation,Yes,No,2375778
1/11/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company believes complaint is the result of an isolated error,"loanDepot.com, LLC",MI,,1/12/2017,Closed with explanation,Yes,No,2285211
3/31/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY FINANCE CORP,LA,,4/3/2017,Closed with explanation,Yes,No,2414124
1/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/7/2017,Closed with explanation,Yes,No,2277943
3/7/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/30/2017,Closed with non-monetary relief,Yes,No,2374597
3/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,DC,,3/9/2017,Closed with monetary relief,Yes,No,2380452
1/2/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/4/2017,Closed with monetary relief,Yes,Yes,2270987
2/27/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,AZ,,2/27/2017,Closed with explanation,Yes,No,2363382
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,3/29/2017,Closed with explanation,Yes,No,2406755
2/23/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,2/23/2017,Closed with explanation,No,No,2356421
3/31/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,OH,,3/31/2017,Closed with explanation,Yes,No,2412304
3/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,TX,,3/24/2017,Closed with explanation,Yes,No,2403032
3/29/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,,3/29/2017,Closed with explanation,Yes,No,2410364
1/21/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,1/21/2017,Closed with non-monetary relief,Yes,No,2302419
3/26/2017,Credit card,,Bankruptcy,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,VA,,3/26/2017,Closed with explanation,Yes,No,2404011
3/12/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/22/2017,Closed with explanation,Yes,Yes,2383154
3/28/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,3/29/2017,Closed with explanation,Yes,No,2407488
3/28/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,MI,,3/29/2017,Closed with explanation,Yes,No,2407810
1/25/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/25/2017,Closed with explanation,Yes,No,2310213
1/5/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/5/2017,Closed with explanation,Yes,No,2277496
2/14/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/14/2017,Closed with monetary relief,Yes,No,2343887
3/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"ClearSpring Loan Services, Inc.",FL,Older American,3/9/2017,Closed with explanation,Yes,Yes,2374086
3/31/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO HARRIS BANK NATIONAL ASSOCIATION,MI,,3/31/2017,Closed with explanation,Yes,No,2414090
1/15/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,Servicemember,1/15/2017,Closed with explanation,Yes,No,2290126
3/14/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WY,Older American,3/14/2017,Closed with explanation,No,Yes,2385999
2/26/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,TX,,2/26/2017,Closed with explanation,Yes,No,2361983
1/28/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MI,,1/28/2017,Closed with monetary relief,Yes,No,2316468
2/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/13/2017,Closed with explanation,Yes,No,2341456
1/27/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PR,Older American,1/27/2017,Closed with explanation,Yes,No,2314156
1/24/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/24/2017,Closed with explanation,Yes,No,2309012
2/9/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,2/15/2017,Closed with explanation,Yes,No,2335861
1/8/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,1/10/2017,Closed with explanation,Yes,No,2279759
2/6/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MI,,2/6/2017,Closed with monetary relief,Yes,No,2330094
2/19/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/19/2017,Closed with explanation,Yes,Yes,2351529
1/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",IN,,1/30/2017,Closed with explanation,Yes,Yes,2318574
3/27/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,Older American,3/27/2017,Closed with explanation,Yes,No,2405373
3/31/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,Older American,3/31/2017,Closed with explanation,Yes,No,2413752
2/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/16/2017,Closed with explanation,Yes,No,2347466
1/12/2017,Payday loan,,Applied for loan/did not receive money,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Rosebud Economic Development Corporation,TX,,1/13/2017,Closed with explanation,Yes,No,2285306
1/18/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,"SELECT PORTFOLIO SERVICING, INC.",CA,,1/18/2017,Closed with explanation,Yes,Yes,2294388
1/29/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CO,,1/29/2017,Closed with explanation,Yes,No,2316835
3/18/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MN,,3/18/2017,Closed with explanation,Yes,No,2393654
2/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/28/2017,Closed with non-monetary relief,Yes,No,2365570
1/29/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/29/2017,Closed with non-monetary relief,Yes,No,2316631
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/31/2017,Closed with explanation,Yes,No,2412750
3/22/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/22/2017,Closed with explanation,Yes,Yes,2398458
2/16/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,FL,,2/16/2017,Closed with explanation,Yes,No,2348184
1/6/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"Prizm Financial Company, LLC",OH,,1/6/2017,Closed with explanation,Yes,No,2277841
2/1/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,2/1/2017,Closed with explanation,Yes,No,2322896
3/28/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WI,,3/28/2017,Closed with explanation,Yes,No,2405112
1/19/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NV,,1/19/2017,Closed with explanation,Yes,Yes,2297196
2/8/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/8/2017,Closed with explanation,Yes,No,2333537
1/12/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,FL,Servicemember,1/17/2017,Closed with explanation,Yes,No,2287630
2/26/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",GA,,3/1/2017,Closed with explanation,Yes,No,2362104
2/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes the complaint is the result of a misunderstanding,"CCS Financial Services, Inc.",GA,,3/1/2017,Closed with explanation,Yes,No,2358979
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,1/6/2017,Closed with explanation,Yes,No,2277627
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CO,,1/18/2017,Closed with non-monetary relief,Yes,No,2294257
1/10/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,DriveTime,OH,Older American,1/25/2017,Closed with explanation,Yes,No,2282405
3/22/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CT,,3/22/2017,Closed with monetary relief,Yes,No,2400431
3/31/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,MI,,4/2/2017,Closed with explanation,Yes,No,2413128
2/24/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,,2/24/2017,Closed with explanation,Yes,Yes,2360809
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,3/29/2017,Closed with explanation,Yes,Yes,2410070
2/3/2017,Consumer Loan,Vehicle loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,OH,,2/7/2017,Closed with explanation,Yes,No,2326425
3/6/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,3/6/2017,Closed with monetary relief,Yes,No,2373610
3/14/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,GA,,3/14/2017,Closed with explanation,Yes,No,2387094
3/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,TX,,3/24/2017,Closed with explanation,Yes,No,2403732
2/22/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY NATIONAL AUTOMOTIVE ACCEPTANCE CORP,SC,,3/22/2017,Closed with explanation,Yes,Yes,2355040
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,3/17/2017,Closed with explanation,Yes,Yes,2391556
3/8/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,3/8/2017,Closed with non-monetary relief,Yes,No,2375216
2/23/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/23/2017,Closed with explanation,Yes,No,2359018
2/15/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Pacific Union Financial, LLC",CA,,2/15/2017,Closed with explanation,Yes,No,2343236
3/23/2017,Consumer Loan,Vehicle lease,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MS,,3/23/2017,Closed with non-monetary relief,Yes,No,2402200
3/5/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,,3/8/2017,Closed with explanation,Yes,No,2372136
3/10/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/14/2017,Closed with explanation,Yes,No,2380834
2/16/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,2/16/2017,Closed with explanation,Yes,No,2347110
1/19/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/19/2017,Closed with monetary relief,Yes,No,2293586
3/14/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,3/14/2017,Closed with explanation,Yes,No,2386810
3/20/2017,Money transfers,Domestic (US) money transfer,Money was not available when promised,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/20/2017,Closed with explanation,Yes,No,2394959
2/1/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,2/1/2017,Closed with monetary relief,Yes,No,2321752
3/27/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,3/27/2017,Closed with explanation,Yes,Yes,2405746
1/5/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,CA,,1/5/2017,Closed with explanation,Yes,No,2276755
1/4/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,Older American,1/4/2017,Closed with explanation,Yes,No,2274922
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,Older American,2/10/2017,Closed with explanation,Yes,Yes,2332358
2/22/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,2/22/2017,Closed with explanation,Yes,No,2356554
3/28/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company believes complaint is the result of an isolated error,"General Information Services, Inc",CA,,3/28/2017,Closed with explanation,Yes,No,2407619
1/24/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",ND,Servicemember,1/24/2017,Closed with non-monetary relief,Yes,No,2307392
2/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,2/15/2017,Closed with explanation,Yes,No,2345609
3/10/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,3/13/2017,Closed with explanation,Yes,No,2378958
1/22/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,1/22/2017,Closed with explanation,Yes,No,2303147
2/24/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/24/2017,Closed with explanation,Yes,No,2360548
1/21/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,Older American,1/30/2017,Closed with explanation,Yes,No,2301526
1/11/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"ECMC Group, Inc.",FL,,1/13/2017,Closed with explanation,Yes,No,2284726
2/22/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,2/22/2017,Closed with explanation,Yes,No,2354315
1/24/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,PA,,1/24/2017,Closed with explanation,Yes,No,2307539
1/4/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,"Servis One, Inc.",KS,Older American,1/4/2017,Closed with explanation,Yes,No,2274740
1/4/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,IL,,1/5/2017,Closed with explanation,Yes,No,2273405
2/2/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NH,,2/2/2017,Closed with non-monetary relief,Yes,No,2324531
1/5/2017,Other financial service,Debt settlement,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,"Manhattan Beach Venture, LLC",MO,,2/14/2017,Closed with explanation,No,No,2276829
1/31/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/31/2017,Closed with explanation,Yes,No,2320954
1/14/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,1/14/2017,Closed with monetary relief,Yes,Yes,2289939
1/23/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,Older American,3/20/2017,Closed with explanation,Yes,No,2303087
3/7/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,,3/7/2017,Closed with monetary relief,Yes,No,2376343
1/19/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,IOWA STUDENT LOAN LIQUIDITY CORPORATION,FL,,1/19/2017,Closed with explanation,Yes,No,2297324
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",FL,,3/15/2017,Closed with explanation,Yes,No,2386954
1/21/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,1/21/2017,Closed with explanation,Yes,Yes,2302395
2/12/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,AZ,,2/12/2017,Closed with explanation,Yes,Yes,2340151
2/2/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Security National Mortgage,NV,Older American,2/7/2017,Closed with explanation,Yes,No,2324560
2/28/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/28/2017,Closed with explanation,Yes,No,2363874
1/4/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TN,,1/4/2017,Closed with monetary relief,Yes,No,2274581
3/19/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/20/2017,Closed with explanation,Yes,No,2393845
1/14/2017,Mortgage,Conventional adjustable mortgage (ARM),Credit decision / Underwriting,,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",TX,,1/14/2017,Closed with explanation,Yes,No,2289940
3/14/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",OK,,3/14/2017,Closed with explanation,Yes,No,2385484
2/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,2/28/2017,Closed with explanation,Yes,No,2362117
2/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/13/2017,Closed with explanation,Yes,Yes,2334966
3/13/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,TX,Servicemember,3/13/2017,Closed with explanation,Yes,No,2384347
3/28/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MO,,3/28/2017,Closed with explanation,Yes,Yes,2406290
1/23/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,,1/23/2017,Closed with explanation,Yes,No,2306419
1/12/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NV,,1/17/2017,Closed with monetary relief,Yes,No,2287044
2/13/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/13/2017,Closed with explanation,Yes,No,2342053
1/30/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/30/2017,Closed with non-monetary relief,Yes,No,2317089
2/16/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,2/16/2017,Closed with explanation,Yes,No,2347437
2/28/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CT,,2/28/2017,Closed with explanation,Yes,No,2364033
1/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/7/2017,Closed with explanation,Yes,No,2279666
1/18/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",PA,Older American,1/18/2017,Closed with explanation,Yes,No,2294582
1/16/2017,Credit card,,Other,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,WA,Servicemember,1/16/2017,Closed with explanation,Yes,Yes,2291081
1/25/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,1/25/2017,Closed with explanation,Yes,No,2311346
2/6/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Utah System of Higher Education,CA,,3/13/2017,Closed with explanation,Yes,No,2329877
1/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,1/5/2017,Closed with explanation,Yes,Yes,2277351
3/20/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",KY,Servicemember,3/20/2017,Closed with non-monetary relief,Yes,Yes,2395163
1/25/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,First Data Corporation,NE,,1/25/2017,Closed with explanation,Yes,No,2311351
2/5/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,MS,Servicemember,2/5/2017,Closed with explanation,Yes,No,2328512
1/4/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/4/2017,Closed with explanation,Yes,Yes,2274209
2/13/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/13/2017,Closed with monetary relief,Yes,No,2342519
1/30/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/2/2017,Closed with non-monetary relief,Yes,No,2318792
1/10/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,Older American,1/10/2017,Closed with explanation,Yes,Yes,2282255
2/20/2017,Mortgage,VA mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"Lennar Financial Services, LLC",NV,Older American,2/20/2017,Closed with explanation,Yes,No,2352058
3/28/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,3/28/2017,Closed with monetary relief,Yes,No,2407317
1/14/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/14/2017,Closed with explanation,Yes,No,2289782
3/8/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,3/8/2017,Closed with explanation,Yes,No,2377000
2/21/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CA,,2/27/2017,Closed with explanation,Yes,No,2354735
3/15/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CA,,3/15/2017,Closed with explanation,Yes,No,2387808
2/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,MA,,2/25/2017,Closed with explanation,Yes,No,2361294
1/29/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,VA,Older American,2/2/2017,Closed with non-monetary relief,Yes,No,2316788
1/4/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,"SELECT PORTFOLIO SERVICING, INC.",MI,,1/4/2017,Closed with explanation,Yes,No,2273764
2/23/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,2/23/2017,Closed with non-monetary relief,Yes,No,2358206
3/29/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OR,,3/29/2017,Closed with monetary relief,Yes,No,2409805
1/6/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NE,,1/9/2017,Closed with explanation,Yes,No,2276557
3/26/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,,3/26/2017,Closed with explanation,Yes,No,2404119
1/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/5/2017,Closed with explanation,Yes,Yes,2277038
1/4/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,1/4/2017,Closed with explanation,Yes,Yes,2273857
1/19/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,NJ,,1/23/2017,Closed with explanation,Yes,Yes,2296544
2/22/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",GA,,2/22/2017,Closed with explanation,Yes,Yes,2355280
1/16/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,1/16/2017,Closed with explanation,Yes,No,2290611
2/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OK,,2/16/2017,Closed with explanation,Yes,No,2340870
2/7/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/7/2017,Closed with explanation,Yes,Yes,2333332
3/31/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/31/2017,Closed with non-monetary relief,Yes,No,2413125
1/26/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,FL,,3/6/2017,Closed with explanation,Yes,No,2312320
1/12/2017,Consumer Loan,Vehicle loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",DC,,1/12/2017,Closed with explanation,Yes,Yes,2287374
2/1/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/1/2017,Closed with explanation,Yes,No,2321578
2/13/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/13/2017,Closed with monetary relief,Yes,No,2341679
3/6/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/6/2017,Closed with explanation,Yes,No,2374363
3/18/2017,Consumer Loan,Vehicle loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,IN,,3/18/2017,Closed with non-monetary relief,Yes,No,2393601
3/14/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/14/2017,Closed with explanation,Yes,No,2386440
3/3/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,RI,,3/3/2017,Closed with explanation,No,No,2371557
3/22/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/22/2017,Closed with explanation,Yes,No,2399021
2/1/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,First Data Corporation,NC,,3/14/2017,Closed with explanation,Yes,No,2322131
2/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,2/25/2017,Closed with explanation,Yes,No,2361208
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/29/2017,Closed with explanation,Yes,No,2410125
2/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,Older American,4/4/2017,Closed with explanation,Yes,No,2362434
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",NJ,,1/26/2017,Closed with explanation,Yes,Yes,2312310
1/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,FL,,1/18/2017,Closed with explanation,Yes,No,2290378
2/15/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,AZ,,2/21/2017,Closed with explanation,Yes,Yes,2346655
3/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/2/2017,Closed with explanation,Yes,No,2368100
2/28/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,2/28/2017,Closed with explanation,Yes,No,2364297
3/21/2017,Prepaid card,Government benefit payment card,Unauthorized transactions/trans. issues,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Xerox State & Local Solutions, Inc.",NY,,3/21/2017,Closed with explanation,Yes,Yes,2398033
3/10/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/10/2017,Closed with explanation,Yes,Yes,2381131
1/26/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",CA,,1/26/2017,Closed with explanation,Yes,No,2312634
1/8/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,1/8/2017,Closed with monetary relief,Yes,No,2279912
3/2/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/2/2017,Closed with explanation,Yes,No,2367899
3/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,3/26/2017,Closed with explanation,Yes,No,2404047
3/19/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes complaint is the result of an isolated error,GOLDEN EMPIRE MORTGAGE INCORPORATED,CA,Older American,3/19/2017,Closed with monetary relief,Yes,No,2393613
3/28/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,FL,,3/28/2017,Closed with explanation,Yes,Yes,2408654
2/13/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,IN,,2/13/2017,Closed with explanation,Yes,No,2341653
1/12/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TX,,1/13/2017,Closed with explanation,Yes,No,2286939
3/14/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SQUARETWO FINANCIAL CORPORATION,VA,,3/15/2017,Closed with explanation,Yes,Yes,2386718
3/3/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,Integrity First Lending LLC,UT,,3/3/2017,Closed with explanation,Yes,No,2370704
3/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,,3/30/2017,Closed with explanation,Yes,No,2409118
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,AL,,3/22/2017,Closed with explanation,Yes,No,2399860
3/28/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/28/2017,Closed with explanation,Yes,No,2407803
1/19/2017,Credit card,,Bankruptcy,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/19/2017,Closed with explanation,Yes,No,2297586
1/11/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NJ,Servicemember,1/11/2017,Closed with explanation,Yes,Yes,2283724
2/12/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,OH,,2/12/2017,Closed with explanation,Yes,No,2339742
3/21/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/22/2017,Closed with explanation,Yes,No,2398053
2/6/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company believes it acted appropriately as authorized by contract or law,VALLEY NATIONAL BANCORP,NJ,,2/6/2017,Closed with non-monetary relief,Yes,No,2330582
2/5/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/5/2017,Closed with monetary relief,Yes,No,2328126
1/25/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,1/25/2017,Closed with explanation,Yes,No,2307531
2/10/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/10/2017,Closed with monetary relief,Yes,No,2338389
2/13/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IL,,2/13/2017,Closed with explanation,Yes,Yes,2339817
3/20/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,Older American,3/20/2017,Closed with monetary relief,Yes,No,2395881
3/31/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/31/2017,Closed with explanation,Yes,No,2413020
3/28/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",GA,,3/28/2017,Closed with explanation,Yes,No,2405958
3/28/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/28/2017,Closed with explanation,Yes,Yes,2408655
1/19/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO HARRIS BANK NATIONAL ASSOCIATION,IL,Older American,1/19/2017,Closed with explanation,Yes,Yes,2293581
1/22/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/22/2017,Closed with non-monetary relief,Yes,Yes,2302674
2/1/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,ROYAL UNITED MORTGAGE LLC,TX,Older American,2/1/2017,Closed with explanation,Yes,No,2321602
2/14/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,CA,,2/14/2017,Closed with explanation,Yes,No,2342979
2/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/13/2017,Closed with non-monetary relief,Yes,No,2342724
1/19/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,NJ,,1/19/2017,Closed with explanation,Yes,No,2296430
2/1/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MO,,2/7/2017,Closed with explanation,Yes,No,2323185
2/4/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,Servicemember,2/8/2017,Closed with explanation,Yes,No,2327831
2/16/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,2/16/2017,Closed with explanation,Yes,No,2348289
1/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CO,,1/9/2017,Closed with explanation,Yes,Yes,2281840
3/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OK,,3/20/2017,Closed with non-monetary relief,Yes,No,2394703
2/1/2017,Payday loan,,Charged fees or interest I didn't expect,,Company disputes the facts presented in the complaint,"Enova International, Inc.",VA,,2/1/2017,Closed with explanation,Yes,No,2322776
1/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,Servicemember,1/24/2017,Closed with non-monetary relief,Yes,No,2308872
1/6/2017,Payday loan,,Received a loan I didn't apply for,,Company believes it acted appropriately as authorized by contract or law,"Credit Central Holdings, LLC",SC,,1/6/2017,Closed with explanation,Yes,No,2278971
3/22/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"American Credit Acceptance, LLC",MD,,3/22/2017,Closed with explanation,Yes,No,2398799
1/27/2017,Credit card,,Transaction issue,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,AE,,1/27/2017,Closed with explanation,Yes,Yes,2315754
2/15/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MA,,2/15/2017,Closed with explanation,Yes,No,2345253
1/7/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/7/2017,Closed with non-monetary relief,Yes,No,2279383
1/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,ID,,1/6/2017,Closed with explanation,Yes,No,2277962
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,LA,,3/10/2017,Closed with monetary relief,Yes,No,2381837
3/8/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/8/2017,Closed with explanation,Yes,No,2376929
3/22/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,CA,,3/22/2017,Closed with explanation,Yes,No,2399050
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KY,Servicemember,1/4/2017,Closed with explanation,Yes,No,2273812
3/6/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TX,,3/9/2017,Closed with monetary relief,Yes,No,2373056
2/15/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/15/2017,Closed with monetary relief,Yes,No,2346587
1/15/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IN,,2/3/2017,Closed with monetary relief,Yes,No,2290418
3/31/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IN,Older American,3/31/2017,Closed with explanation,Yes,No,2413073
2/14/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Continental Finance Company, LLC",NY,,4/19/2017,Closed with explanation,Yes,No,2343530
3/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/23/2017,Closed with explanation,Yes,No,2401354
1/8/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CT,Older American,1/8/2017,Closed with monetary relief,Yes,No,2279307
1/20/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/20/2017,Closed with monetary relief,Yes,No,2299710
3/29/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR NORTH AMERICA,NY,,3/29/2017,Closed with explanation,Yes,No,2408522
1/11/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CO,,1/11/2017,Closed with explanation,Yes,Yes,2284732
3/2/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,TOTAL FINANCE AC LLC,IL,,3/2/2017,Closed with explanation,Yes,No,2368510
2/23/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,Older American,2/23/2017,Closed with non-monetary relief,Yes,No,2357613
1/20/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/20/2017,Closed with monetary relief,Yes,No,2300412
3/20/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NV,,3/20/2017,Closed with explanation,Yes,No,2395735
1/22/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,1/22/2017,Closed with explanation,Yes,No,2303234
1/18/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,,1/18/2017,Closed with non-monetary relief,Yes,Yes,2292432
3/9/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",ND,Servicemember,3/9/2017,Closed with explanation,Yes,No,2378307
3/8/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/8/2017,Closed with explanation,Yes,No,2376811
1/31/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/31/2017,Closed with explanation,Yes,Yes,2317278
2/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,Servicemember,2/16/2017,Closed with non-monetary relief,Yes,Yes,2348625
1/18/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/19/2017,Closed with monetary relief,Yes,Yes,2293986
3/26/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,,3/26/2017,Closed with explanation,Yes,No,2404334
2/6/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,TX,,2/9/2017,Closed with explanation,Yes,No,2330851
3/15/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,3/16/2017,Closed with non-monetary relief,Yes,No,2386800
2/9/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,2/9/2017,Closed with explanation,Yes,No,2336042
1/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/28/2017,Closed with explanation,Yes,No,2316155
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/7/2017,Closed with explanation,Yes,Yes,2333032
1/27/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,"SELECT PORTFOLIO SERVICING, INC.",WA,,1/27/2017,Closed with explanation,Yes,No,2315349
3/31/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CT,,3/31/2017,Closed with explanation,Yes,No,2411533
3/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/18/2017,Closed with non-monetary relief,Yes,No,2393729
3/2/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,PA,,3/2/2017,Closed with explanation,Yes,No,2368343
1/4/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,FL,Servicemember,1/4/2017,Closed with explanation,Yes,No,2273843
2/17/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/17/2017,Closed with explanation,Yes,No,2349221
2/5/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,Older American,2/8/2017,Closed with explanation,Yes,No,2328510
1/27/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,,2/1/2017,Closed with monetary relief,Yes,No,2315268
3/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,3/20/2017,Closed with explanation,Yes,No,2394464
2/15/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TX,,2/15/2017,Closed with non-monetary relief,Yes,No,2345109
1/18/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,AL,Servicemember,1/18/2017,Closed with explanation,Yes,No,2292056
2/2/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,2/2/2017,Closed with explanation,No,No,2323867
1/13/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/17/2017,Closed with explanation,Yes,Yes,2288943
1/8/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,Older American,1/10/2017,Closed with monetary relief,Yes,Yes,2279916
1/5/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Stearns Ventures, LLC",CA,,1/5/2017,Closed with explanation,Yes,No,2277235
1/5/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NE,,1/5/2017,Closed with monetary relief,Yes,No,2275603
1/21/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,1/21/2017,Closed with explanation,Yes,No,2301598
3/22/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,3/22/2017,Closed with explanation,Yes,No,2398867
3/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/29/2017,Closed with explanation,Yes,No,2409354
1/18/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,Older American,1/18/2017,Closed with explanation,Yes,Yes,2295533
1/26/2017,Other financial service,Debt settlement,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,Fedloan Help,NY,,1/26/2017,Closed with explanation,Yes,Yes,2311586
1/25/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,,1/27/2017,Closed with explanation,Yes,No,2309531
1/24/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,Approved Mortgage Corporation,IN,,3/8/2017,Closed with explanation,No,No,2306288
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,1/24/2017,Closed with explanation,Yes,No,2308848
3/19/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/19/2017,Closed with explanation,Yes,Yes,2393628
1/31/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/31/2017,Closed with non-monetary relief,Yes,No,2320622
1/13/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Xerox State & Local Solutions, Inc.",CA,,2/23/2017,Closed with explanation,Yes,No,2289614
1/13/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,1/13/2017,Closed with explanation,Yes,No,2289172
2/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,Servicemember,2/23/2017,Closed with non-monetary relief,Yes,No,2354996
2/5/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",VA,,2/5/2017,Closed with explanation,Yes,No,2328397
3/18/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Army and Air Force Exchange Service,DE,Servicemember,3/20/2017,Closed with explanation,Yes,No,2393665
2/6/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,CA,,2/8/2017,Closed with non-monetary relief,Yes,No,2330743
1/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",NY,,1/24/2017,Closed with explanation,Yes,No,2307443
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/3/2017,Closed with explanation,Yes,No,2273185
3/4/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/4/2017,Closed with explanation,Yes,No,2370689
3/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/17/2017,Closed with explanation,Yes,No,2393063
1/23/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,MI,Older American,1/23/2017,Closed with explanation,Yes,Yes,2303002
2/17/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MI,,2/17/2017,Closed with explanation,Yes,No,2350609
3/3/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NV,,3/7/2017,Closed with explanation,Yes,No,2370429
2/1/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,WA,,2/6/2017,Closed with explanation,Yes,No,2321563
1/6/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",MI,,1/10/2017,Closed with explanation,Yes,No,2278567
1/18/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"MONEY SOURCE, THE",CA,,1/20/2017,Closed with monetary relief,Yes,No,2294598
3/22/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,Older American,3/22/2017,Closed with explanation,Yes,No,2399748
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/22/2017,Closed with explanation,Yes,No,2399347
2/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/11/2017,Closed with explanation,Yes,No,2340106
2/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company disputes the facts presented in the complaint,"Enova International, Inc.",CA,Older American,2/24/2017,Closed with explanation,Yes,No,2359587
2/1/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY FINANCE CORP,AL,,2/6/2017,Closed with explanation,Yes,No,2321685
3/10/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/10/2017,Closed with explanation,Yes,No,2381402
3/2/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/2/2017,Closed with explanation,Yes,No,2369070
1/8/2017,Credit card,,Transaction issue,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,TX,Older American,1/10/2017,Closed with explanation,Yes,No,2279982
2/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,2/27/2017,Closed with explanation,Yes,No,2362294
1/15/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,"TFC Group, LLC",CA,,1/15/2017,Closed with explanation,Yes,Yes,2290101
1/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,1/29/2017,Closed with explanation,Yes,No,2316194
3/11/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,,3/14/2017,Closed with non-monetary relief,Yes,No,2382667
1/4/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,1/4/2017,Closed with explanation,Yes,No,2275123
1/10/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,Older American,1/10/2017,Closed with explanation,Yes,No,2282857
3/5/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,MI,,3/5/2017,Closed with explanation,Yes,No,2371994
1/11/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,1/11/2017,Closed with non-monetary relief,Yes,No,2285592
3/20/2017,Credit reporting,,Credit monitoring or identity protection,Problem with fraud alerts,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CT,,3/20/2017,Closed with explanation,Yes,No,2395821
1/4/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",WA,,1/4/2017,Closed with explanation,Yes,No,2273807
1/3/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/3/2017,Closed with explanation,Yes,Yes,2272867
3/17/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,TX,,3/17/2017,Closed with explanation,Yes,No,2392271
3/22/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,IL,,3/22/2017,Closed with explanation,Yes,No,2399830
2/20/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/20/2017,Closed with explanation,Yes,Yes,2352403
1/12/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IN,,1/12/2017,Closed with explanation,Yes,Yes,2287194
2/8/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,2/8/2017,Closed with explanation,Yes,No,2332835
1/10/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MO,Servicemember,1/12/2017,Closed with explanation,No,Yes,2282196
2/24/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,RUSHMORE LOAN MANAGEMENT SERVICES LLC,CA,,2/24/2017,Closed with explanation,Yes,No,2360405
1/10/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company disputes the facts presented in the complaint,"Neighborhood Assistance Corporation of America (""NACA"")",MA,,1/23/2017,Closed with explanation,Yes,Yes,2280383
3/8/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,3/8/2017,Closed with explanation,Yes,No,2376411
1/26/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"AFS ACCEPTANCE, LLC",IN,,1/26/2017,Closed with explanation,Yes,Yes,2313961
1/27/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,1/27/2017,Closed with explanation,Yes,No,2314642
3/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,"Professional Credit Management, Inc",AR,,3/28/2017,Closed with explanation,Yes,No,2407946
2/15/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,VA,,2/17/2017,Closed with explanation,Yes,No,2345696
2/2/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/2/2017,Closed with non-monetary relief,Yes,No,2323681
1/21/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,Older American,1/21/2017,Closed with non-monetary relief,Yes,No,2300570
3/28/2017,Credit card,,Credit card protection / Debt protection,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,FL,,3/28/2017,Closed with explanation,Yes,No,2407639
1/5/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,,1/5/2017,Closed with explanation,Yes,No,2276578
2/7/2017,Payday loan,,Charged bank acct wrong day or amt,,Company believes the complaint is the result of a misunderstanding,"Enova International, Inc.",MD,,2/7/2017,Closed with explanation,Yes,No,2331099
3/8/2017,Payday loan,,Charged fees or interest I didn't expect,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,BlueChip Financial,TN,,3/16/2017,Closed with explanation,Yes,No,2377670
2/10/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,2/10/2017,Closed with non-monetary relief,Yes,No,2338222
1/17/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NC,,2/23/2017,Closed with monetary relief,Yes,Yes,2292113
2/19/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OR,,2/19/2017,Closed with explanation,Yes,No,2351602
2/17/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/17/2017,Closed with non-monetary relief,Yes,No,2349515
2/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,AmeriCollect,TX,,2/23/2017,Closed with explanation,Yes,No,2351635
2/3/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",SC,Older American,2/3/2017,Closed with explanation,Yes,No,2325182
3/21/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TN,,3/21/2017,Closed with monetary relief,Yes,No,2396659
3/29/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/29/2017,Closed with explanation,Yes,No,2410142
3/1/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,Servicemember,3/1/2017,Closed with explanation,Yes,No,2364264
1/7/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,1/7/2017,Closed with explanation,Yes,No,2277630
2/15/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,FL,,2/15/2017,Closed with explanation,Yes,Yes,2343415
1/9/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/9/2017,Closed with explanation,Yes,No,2280336
2/2/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",GA,,2/2/2017,Closed with explanation,Yes,No,2322045
1/12/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,NATIONS RELIABLE LENDING,TX,,2/27/2017,Closed,Yes,No,2287293
3/15/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,BlueChip Financial,GA,,3/16/2017,Closed with explanation,Yes,No,2387569
2/27/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,2/27/2017,Closed with explanation,Yes,No,2361807
1/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",KY,,1/23/2017,Closed with explanation,Yes,No,2303374
2/3/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/3/2017,Closed with monetary relief,Yes,Yes,2326868
1/5/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/9/2017,Closed with explanation,Yes,No,2276850
1/25/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,1/25/2017,Closed with non-monetary relief,Yes,No,2310914
3/29/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,FL,,3/29/2017,Closed with explanation,Yes,No,2410060
2/1/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"loanDepot.com, LLC",OR,Older American,2/1/2017,Closed with explanation,Yes,No,2323157
3/21/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,MD,,3/21/2017,Closed with explanation,Yes,No,2394301
1/27/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/27/2017,Closed with explanation,No,No,2313431
3/16/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,VA,,3/16/2017,Closed with explanation,Yes,No,2390606
3/22/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,CA,,3/22/2017,Closed with monetary relief,Yes,No,2400168
2/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,NY,,2/13/2017,Closed with explanation,Yes,No,2341603
1/3/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,Older American,1/3/2017,Closed with explanation,Yes,No,2271359
1/17/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,1/17/2017,Closed with explanation,Yes,No,2291934
2/20/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"loanDepot.com, LLC",OK,,2/20/2017,Closed with explanation,Yes,No,2351382
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,AR,Older American,3/10/2017,Closed with explanation,Yes,No,2381937
2/20/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/24/2017,Closed with explanation,Yes,No,2351944
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/20/2017,Closed with explanation,Yes,No,2351178
3/2/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/2/2017,Closed with explanation,Yes,Yes,2366104
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/31/2017,Closed with non-monetary relief,Yes,No,2411374
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NJ,,1/3/2017,Closed with explanation,Yes,Yes,2272655
1/20/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,TN,,1/25/2017,Closed with explanation,Yes,Yes,2296746
3/17/2017,Mortgage,Conventional adjustable mortgage (ARM),Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/17/2017,Closed with explanation,Yes,No,2391985
2/14/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"EZCORP, INC.",CO,,2/14/2017,Closed with explanation,Yes,No,2343482
3/24/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,MD,,3/24/2017,Closed with explanation,Yes,No,2402612
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/31/2017,Closed with explanation,Yes,No,2312011
1/6/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NJ,,1/6/2017,Closed with explanation,Yes,Yes,2278829
1/4/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",MI,Servicemember,1/4/2017,Closed with explanation,Yes,No,2275486
3/20/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TN,,3/20/2017,Closed with non-monetary relief,Yes,No,2396127
3/14/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",FL,,3/14/2017,Closed with explanation,Yes,No,2385601
1/5/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,Older American,1/5/2017,Closed with explanation,Yes,No,2275938
1/24/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",OH,Servicemember,1/24/2017,Closed with monetary relief,Yes,No,2307235
1/5/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"Credit Karma, Inc.",NY,,1/5/2017,Closed with explanation,No,No,2276997
1/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,1/22/2017,Closed with explanation,Yes,No,2303873
3/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/6/2017,Closed with explanation,Yes,Yes,2372186
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes it acted appropriately as authorized by contract or law,TENET HEALTHCARE CORPORATION,CO,,2/13/2017,Closed with explanation,Yes,Yes,2336767
2/22/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/22/2017,Closed with explanation,Yes,No,2355080
3/27/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/27/2017,Closed with non-monetary relief,Yes,No,2404392
1/3/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CT,,1/5/2017,Closed with explanation,Yes,No,2272281
3/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company disputes the facts presented in the complaint,"ID Analytics, Inc.",FL,,3/2/2017,Closed,Yes,No,2368902
2/5/2017,Credit card,,Application processing delay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/5/2017,Closed with non-monetary relief,Yes,No,2328304
1/7/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/7/2017,Closed with explanation,Yes,No,2279512
1/9/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",CA,,1/9/2017,Closed with explanation,Yes,No,2279887
2/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,2/8/2017,Closed with non-monetary relief,Yes,No,2331993
2/17/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,2/17/2017,Closed with explanation,Yes,No,2350639
1/3/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/3/2017,Closed with explanation,Yes,Yes,2272068
3/17/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",NY,,3/17/2017,Closed with explanation,Yes,Yes,2393224
3/1/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/1/2017,Closed with explanation,No,No,2366087
2/24/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/1/2017,Closed with explanation,Yes,No,2359573
2/15/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,2/15/2017,Closed with explanation,Yes,No,2344249
1/30/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MO,,2/2/2017,Closed with non-monetary relief,No,No,2318029
3/29/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",LA,,3/30/2017,Closed with explanation,Yes,Yes,2410170
2/14/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO HARRIS BANK NATIONAL ASSOCIATION,IL,,2/14/2017,Closed with explanation,Yes,Yes,2343385
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,3/16/2017,Closed with explanation,Yes,No,2391263
3/30/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NY,,3/30/2017,Closed,Yes,No,2411467
1/24/2017,Credit card,,Privacy,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,1/24/2017,Closed with explanation,Yes,No,2307346
2/17/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Need information about my balance/terms,Company believes it acted appropriately as authorized by contract or law,Texas Guaranteed,TX,,2/17/2017,Closed with explanation,Yes,No,2349740
2/7/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/7/2017,Closed with non-monetary relief,Yes,No,2332480
3/31/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,"Older American, Servicemember",3/31/2017,Closed with explanation,Yes,No,2414249
3/22/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",UT,,3/22/2017,Closed with explanation,Yes,No,2398564
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/27/2017,Closed with explanation,Yes,No,2406017
3/12/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/12/2017,Closed with explanation,Yes,No,2382999
3/4/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,3/4/2017,Closed with non-monetary relief,Yes,No,2371617
3/4/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/4/2017,Closed with explanation,Yes,Yes,2371812
1/9/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,1/11/2017,Closed with explanation,Yes,No,2280972
3/9/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/9/2017,Closed with explanation,Yes,No,2379282
2/28/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/28/2017,Closed with monetary relief,Yes,Yes,2363988
1/16/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/16/2017,Closed with explanation,Yes,Yes,2290768
2/3/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Earnest Inc.,CA,Servicemember,2/3/2017,Closed with monetary relief,Yes,No,2326596
3/17/2017,Credit card,,Closing/Cancelling account,,Company believes it acted appropriately as authorized by contract or law,Atlanticus Services Corporation,MI,,3/17/2017,Closed,Yes,No,2392525
2/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,Servicemember,2/17/2017,Closed with explanation,Yes,Yes,2350816
1/23/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,1/23/2017,Closed with monetary relief,Yes,No,2305385
3/6/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WI,,3/6/2017,Closed with explanation,Yes,No,2373988
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,CO,,3/14/2017,Closed with explanation,Yes,No,2387229
1/7/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,1/7/2017,Closed with monetary relief,Yes,No,2279411
1/8/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/8/2017,Closed with explanation,Yes,No,2279363
3/2/2017,Prepaid card,General purpose card,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,AL,,3/6/2017,Closed with explanation,Yes,No,2366647
3/18/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,,3/18/2017,Closed with explanation,Yes,No,2393602
2/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,2/6/2017,Closed with explanation,Yes,Yes,2328786
2/17/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NH,,2/17/2017,Closed with explanation,Yes,No,2347740
1/10/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/11/2017,Closed with explanation,Yes,Yes,2280235
3/1/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/1/2017,Closed with monetary relief,Yes,No,2367256
1/10/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,1/10/2017,Closed with non-monetary relief,Yes,No,2280531
1/9/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,PA,,1/9/2017,Closed with explanation,Yes,Yes,2280604
3/18/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,FL,,3/18/2017,Closed with explanation,Yes,No,2393223
2/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,Servicemember,2/5/2017,Closed with explanation,Yes,No,2328635
1/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/5/2017,Closed with explanation,Yes,No,2277321
2/6/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR DE PUERTO RICO,CA,,2/6/2017,Closed with non-monetary relief,Yes,Yes,2329503
2/22/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IA,,2/22/2017,Closed with explanation,Yes,No,2356382
2/23/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,2/23/2017,Closed with monetary relief,Yes,No,2357997
2/7/2017,Other financial service,Debt settlement,Disclosures,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",LA,,2/27/2017,Closed with explanation,Yes,No,2332601
1/4/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,OH,,1/4/2017,Closed with explanation,Yes,Yes,2274358
3/30/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,OH,,3/30/2017,Closed with explanation,Yes,No,2410490
1/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/13/2017,Closed with non-monetary relief,Yes,No,2288171
2/17/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,,2/17/2017,Closed with explanation,Yes,No,2349734
2/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/9/2017,Closed with explanation,Yes,No,2330162
3/23/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,LOBEL FINANCIAL CORPORATION,TX,,3/23/2017,Closed with explanation,Yes,No,2401828
2/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,2/10/2017,Closed with explanation,Yes,Yes,2338991
1/25/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,1/25/2017,Closed with explanation,Yes,No,2308477
3/1/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,3/1/2017,Closed with explanation,Yes,No,2366165
1/3/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,,1/4/2017,Closed with explanation,Yes,No,2271378
1/30/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/30/2017,Closed with explanation,Yes,No,2318564
1/4/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,1/5/2017,Closed with explanation,Yes,No,2273867
2/23/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/23/2017,Closed with explanation,Yes,No,2357754
3/31/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,,3/31/2017,Closed with monetary relief,Yes,No,2412096
2/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"GreenSky Trade Credit, LLC",GA,"Older American, Servicemember",3/1/2017,Closed with explanation,Yes,No,2358386
3/17/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Servicemember,3/17/2017,Closed with monetary relief,Yes,No,2393018
2/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/28/2017,Closed with non-monetary relief,Yes,No,2363429
2/25/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,RI,,2/25/2017,Closed with explanation,Yes,No,2361314
2/9/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IL,Older American,2/13/2017,Closed with explanation,Yes,No,2337190
1/19/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/24/2017,Closed with explanation,Yes,No,2296087
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,1/4/2017,Closed with explanation,Yes,No,2274563
2/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/13/2017,Closed with non-monetary relief,Yes,Yes,2341536
1/5/2017,Payday loan,,Received a loan I didn't apply for,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"Advance America, Cash Advance Centers, Inc.",FL,,1/5/2017,Closed with explanation,Yes,No,2276767
3/9/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",NJ,,3/9/2017,Closed with explanation,Yes,No,2377487
2/12/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/12/2017,Closed with explanation,Yes,No,2339974
2/19/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,KS,Older American,2/19/2017,Closed with non-monetary relief,Yes,No,2351341
2/10/2017,Mortgage,VA mortgage,Settlement process and costs,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"loanDepot.com, LLC",CO,,2/10/2017,Closed with explanation,Yes,No,2339225
3/3/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes complaint is the result of an isolated error,UNITED SERVICES AUTOMOBILE ASSOCIATION,CA,"Older American, Servicemember",3/7/2017,Closed with explanation,Yes,No,2367940
2/6/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,2/6/2017,Closed with explanation,Yes,No,2330257
1/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/23/2017,Closed with non-monetary relief,Yes,No,2306384
3/21/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR DE PUERTO RICO,PR,Older American,3/21/2017,Closed with explanation,Yes,No,2396718
1/4/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Don't agree with fees charged,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/4/2017,Closed with monetary relief,Yes,Yes,2272162
1/17/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,,1/17/2017,Closed with explanation,Yes,No,2292773
2/10/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SELECT PORTFOLIO SERVICING, INC.",NJ,,2/10/2017,Closed with explanation,Yes,No,2338842
1/15/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,MS,,1/15/2017,Closed with non-monetary relief,Yes,No,2290027
1/27/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/27/2017,Closed with monetary relief,Yes,No,2314998
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,PA,,3/15/2017,Closed with explanation,Yes,No,2384920
3/24/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,GSF MORTGAGE CORP,MI,,3/24/2017,Closed with explanation,Yes,No,2402966
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/22/2017,Closed with explanation,Yes,No,2399831
3/7/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/7/2017,Closed with explanation,Yes,No,2374977
1/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/3/2017,Closed with non-monetary relief,Yes,No,2271386
2/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,VA,,2/27/2017,Closed with explanation,Yes,No,2361792
1/10/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,WA,,1/10/2017,Closed with explanation,Yes,No,2281207
2/11/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,NV,,2/15/2017,Closed with explanation,Yes,Yes,2340454
2/23/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MT,Older American,2/23/2017,Closed with explanation,Yes,No,2357090
3/23/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,NATIONSTAR MORTGAGE,TX,,3/23/2017,Closed with explanation,Yes,No,2401545
2/23/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/23/2017,Closed with explanation,Yes,No,2357506
1/24/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,,1/27/2017,Closed with explanation,Yes,No,2308724
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/4/2017,Closed with explanation,Yes,No,2273552
3/20/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/20/2017,Closed with explanation,Yes,No,2395532
3/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/1/2017,Closed with explanation,Yes,No,2366953
3/16/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes the complaint is the result of a misunderstanding,TCF NATIONAL BANK,MI,,3/17/2017,Closed with explanation,Yes,Yes,2389949
2/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/16/2017,Closed with non-monetary relief,Yes,No,2341978
3/23/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",SC,,3/23/2017,Closed with monetary relief,Yes,No,2401987
3/20/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/20/2017,Closed with monetary relief,Yes,No,2395534
1/23/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,FL,Older American,1/23/2017,Closed with explanation,Yes,No,2306330
3/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/1/2017,Closed with explanation,Yes,No,2366256
2/16/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,2/16/2017,Closed with explanation,Yes,No,2348378
3/9/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",PA,,3/13/2017,Closed with explanation,Yes,Yes,2377070
3/7/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MO,,3/7/2017,Closed with monetary relief,Yes,No,2375432
2/1/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UMPQUA HOLDINGS CORPORATION,WA,,2/1/2017,Closed with explanation,Yes,No,2324243
2/23/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company believes it acted appropriately as authorized by contract or law,"Colony Brands, Inc.",GA,,3/16/2017,Closed,No,No,2357677
3/15/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/15/2017,Closed with explanation,No,No,2388346
1/3/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,SC,,1/23/2017,Closed with monetary relief,Yes,No,2272684
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Servis One, Inc.",MI,Older American,1/26/2017,Closed with explanation,Yes,No,2312072
1/11/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,Servicemember,1/11/2017,Closed with explanation,Yes,No,2284840
3/22/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/22/2017,Closed with non-monetary relief,Yes,No,2399760
1/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NM,,1/12/2017,Closed with explanation,Yes,No,2285058
1/4/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LAKEVIEW LOAN SERVICING, LLC",CO,,1/4/2017,Closed with explanation,Yes,Yes,2273009
1/14/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/14/2017,Closed with explanation,Yes,Yes,2289975
1/24/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,,1/24/2017,Closed with explanation,Yes,No,2307987
3/9/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,LA,,3/9/2017,Closed with explanation,Yes,No,2380587
1/19/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,1/19/2017,Closed with explanation,Yes,No,2295774
1/9/2017,Mortgage,Other mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CT,,1/9/2017,Closed with explanation,Yes,Yes,2280436
2/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,,2/6/2017,Closed with explanation,Yes,No,2330684
1/6/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Bridgecrest Acceptance Corporation,OH,,1/6/2017,Closed with explanation,Yes,Yes,2278957
1/20/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,OH,,1/20/2017,Closed with explanation,Yes,No,2301817
1/3/2017,Credit card,,Forbearance / Workout plans,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/3/2017,Closed with explanation,Yes,No,2273363
2/24/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,,2/24/2017,Closed with explanation,Yes,No,2359210
1/13/2017,Prepaid card,Transit card,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,FL,,2/24/2017,Closed with explanation,Yes,No,2288210
1/2/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/2/2017,Closed with explanation,Yes,Yes,2271528
2/17/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,2/17/2017,Closed with explanation,Yes,No,2350515
2/2/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"HOMEBRIDGE FINANCIAL SERVICES, INC.",NY,,2/2/2017,Closed with explanation,Yes,Yes,2323969
1/14/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/14/2017,Closed with explanation,Yes,No,2289911
1/25/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,TX,,1/25/2017,Closed with explanation,Yes,No,2311456
2/19/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Crow Creek Sioux Tribe,FL,Servicemember,2/23/2017,Closed with explanation,Yes,No,2351849
2/28/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/28/2017,Closed with non-monetary relief,Yes,No,2365683
1/10/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",RI,,1/10/2017,Closed with monetary relief,Yes,No,2282234
1/11/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/11/2017,Closed with non-monetary relief,Yes,No,2282231
3/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,Servicemember,3/7/2017,Closed with explanation,Yes,Yes,2375998
1/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Older American,1/9/2017,Closed with explanation,Yes,No,2281139
2/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,2/27/2017,Closed with explanation,Yes,No,2361908
2/18/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/18/2017,Closed with explanation,Yes,No,2350175
1/10/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,Servicemember,1/10/2017,Closed with explanation,Yes,No,2283225
1/6/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,1/6/2017,Closed with explanation,Yes,Yes,2277717
3/6/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/6/2017,Closed with explanation,Yes,No,2372175
3/25/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"ECMC Group, Inc.",VA,,3/28/2017,Closed with explanation,Yes,No,2404146
3/4/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,,3/8/2017,Closed with explanation,Yes,No,2371796
2/22/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,2/28/2017,Closed with explanation,Yes,No,2355105
2/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/3/2017,Closed with non-monetary relief,Yes,No,2324172
3/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/25/2017,Closed with non-monetary relief,Yes,No,2404353
1/25/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/25/2017,Closed with non-monetary relief,No,No,2308275
1/12/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company disputes the facts presented in the complaint,"Manhattan Beach Venture, LLC",FL,,1/13/2017,Closed with explanation,No,No,2286080
3/1/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,3/1/2017,Closed with monetary relief,Yes,No,2366529
3/19/2017,Prepaid card,General purpose card,Fees,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,WA,,3/20/2017,Closed with explanation,Yes,No,2393868
1/11/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,VA,,1/11/2017,Closed with explanation,Yes,No,2285203
2/5/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,TX,,2/5/2017,Closed with explanation,Yes,Yes,2328295
1/17/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"loanDepot.com, LLC",CA,Older American,1/17/2017,Closed with explanation,Yes,No,2292086
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,Older American,2/15/2017,Closed with non-monetary relief,Yes,No,2345336
2/27/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IN,Older American,2/27/2017,Closed with explanation,Yes,No,2361609
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MD,,3/22/2017,Closed,Yes,No,2400287
2/14/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/14/2017,Closed with explanation,Yes,No,2342841
1/12/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/12/2017,Closed with explanation,Yes,No,2287364
1/30/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/30/2017,Closed with explanation,Yes,Yes,2318765
1/24/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",CA,,1/24/2017,Closed with explanation,Yes,No,2308151
1/8/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NY,,1/8/2017,Closed with explanation,Yes,No,2279961
2/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,NJ,,2/16/2017,Closed with explanation,Yes,No,2347644
3/22/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,FL,,3/22/2017,Closed with explanation,Yes,Yes,2399643
3/30/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,Servicemember,3/30/2017,Closed with non-monetary relief,Yes,Yes,2412293
1/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,GA,,1/9/2017,Closed with explanation,Yes,No,2280850
1/25/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/27/2017,Closed with explanation,Yes,No,2310072
2/7/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,2/7/2017,Closed with explanation,Yes,Yes,2331945
1/13/2017,Mortgage,Other mortgage,Settlement process and costs,,Company believes complaint is the result of an isolated error,Ditech Financial LLC,OR,,1/18/2017,Closed with explanation,Yes,No,2288462
1/28/2017,Prepaid card,General purpose card,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NJ,"Older American, Servicemember",2/2/2017,Closed with explanation,Yes,No,2315118
2/17/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"Pacific Union Financial, LLC",CA,,2/17/2017,Closed with explanation,Yes,No,2350916
2/10/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"MONEY SOURCE, THE",VT,,2/10/2017,Closed with explanation,Yes,No,2339556
1/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,1/24/2017,Closed with explanation,Yes,No,2307128
1/10/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/11/2017,Closed with explanation,Yes,No,2281174
1/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,1/3/2017,Closed with non-monetary relief,Yes,No,2272425
3/4/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,Older American,3/8/2017,Closed with explanation,Yes,No,2371602
2/3/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,Older American,2/3/2017,Closed with explanation,Yes,No,2326946
1/13/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,NATIONSTAR MORTGAGE,CT,,1/13/2017,Closed with explanation,Yes,Yes,2288263
2/16/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MO,,2/22/2017,Closed with explanation,Yes,No,2347805
1/4/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/4/2017,Closed with explanation,Yes,No,2274073
2/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint caused principally by actions of third party outside the control or direction of the company,PROVIDENT FUNDING ASSOCIATES,GA,,2/16/2017,Closed with explanation,Yes,No,2348612
3/6/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/6/2017,Closed with explanation,Yes,No,2372925
3/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,VA,Servicemember,3/1/2017,Closed with explanation,Yes,No,2367787
2/10/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,Older American,2/10/2017,Closed with explanation,Yes,No,2339594
1/18/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,1/19/2017,Closed with explanation,Yes,Yes,2294500
1/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,SC,,1/27/2017,Closed with explanation,Yes,No,2308065
2/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/6/2017,Closed with explanation,Yes,No,2329437
2/12/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,,2/12/2017,Closed with explanation,Yes,No,2340073
1/21/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,1/21/2017,Closed with explanation,Yes,No,2300234
1/16/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,1/16/2017,Closed with non-monetary relief,No,No,2290586
3/12/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/12/2017,Closed with explanation,Yes,Yes,2383132
2/28/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/28/2017,Closed with explanation,Yes,No,2364583
1/9/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,1/10/2017,Closed with explanation,No,No,2280658
3/21/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,3/21/2017,Closed with explanation,Yes,Yes,2398012
2/10/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,TX,,2/10/2017,Closed with explanation,Yes,No,2338840
1/22/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,MO,,1/22/2017,Closed with monetary relief,Yes,No,2302991
1/27/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Older American,1/27/2017,Closed with explanation,Yes,No,2315119
3/7/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,3/7/2017,Closed with non-monetary relief,Yes,No,2376619
1/22/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,1/22/2017,Closed with explanation,Yes,No,2302409
3/14/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/16/2017,Closed with explanation,Yes,No,2386605
3/17/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",AZ,,3/17/2017,Closed with explanation,Yes,No,2393257
3/23/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,3/23/2017,Closed with explanation,Yes,No,2401226
2/14/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"POINT ESCROW, LLC",WA,,4/19/2017,Closed with explanation,Yes,No,2341360
3/6/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Performant Financial Corporation,MA,,3/9/2017,Closed with explanation,Yes,No,2374242
3/22/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,3/22/2017,Closed with explanation,Yes,Yes,2399016
1/28/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"College Foundation, Inc.",WA,,2/1/2017,Closed with explanation,Yes,No,2316387
2/9/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",DC,,2/9/2017,Closed with monetary relief,Yes,No,2335275
1/18/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,AZ,,1/19/2017,Closed with non-monetary relief,Yes,No,2291332
1/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,1/27/2017,Closed with explanation,Yes,No,2315236
3/28/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,ID,,3/28/2017,Closed with non-monetary relief,Yes,No,2406310
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FAIR COLLECTIONS & OUTSOURCING, INC.",GA,,3/13/2017,Closed with explanation,Yes,No,2378507
2/28/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"Mortgage Research Center, LLC",OR,,2/28/2017,Closed with explanation,Yes,No,2365458
2/3/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,SC,,2/3/2017,Closed with monetary relief,Yes,No,2327406
3/25/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/25/2017,Closed with explanation,Yes,No,2404190
1/12/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,Older American,1/12/2017,Closed with explanation,Yes,No,2287375
3/5/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",WI,,3/5/2017,Closed with explanation,No,No,2372124
3/21/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes the complaint is the result of a misunderstanding,"SB Holdings, Inc.",CA,Older American,4/24/2017,Closed with explanation,Yes,No,2394870
3/18/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AZ,,3/18/2017,Closed with explanation,Yes,Yes,2393585
2/24/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/2/2017,Closed with explanation,Yes,No,2359483
3/1/2017,Other financial service,Debt settlement,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,DOAN SOLUTIONS,NY,,4/18/2017,Closed with explanation,Yes,No,2366861
3/9/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/9/2017,Closed with explanation,Yes,No,2379846
3/18/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,4/20/2017,Closed with explanation,Yes,No,2393663
3/17/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,3/17/2017,Closed with explanation,Yes,No,2390664
2/6/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,Older American,2/9/2017,Closed with explanation,Yes,No,2329847
1/4/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"ECMC Group, Inc.",FL,,1/6/2017,Closed with explanation,Yes,No,2274818
2/21/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/21/2017,Closed with explanation,Yes,Yes,2353450
3/1/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IL,,3/1/2017,Closed with non-monetary relief,Yes,No,2366698
1/4/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/4/2017,Closed with explanation,Yes,No,2274075
3/30/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,U.S. AUTO SALES INC.,GA,,6/13/2017,Closed with explanation,Yes,No,2412143
3/15/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/15/2017,Closed with explanation,Yes,No,2388632
3/12/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,Servicemember,3/12/2017,Closed with explanation,Yes,No,2383182
3/22/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/22/2017,Closed with explanation,Yes,Yes,2400428
1/21/2017,Mortgage,Reverse mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Live Well Financial, Inc.",CA,Older American,1/21/2017,Closed with explanation,Yes,No,2301744
2/4/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,Older American,2/4/2017,Closed with non-monetary relief,Yes,No,2328208
3/19/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,,3/19/2017,Closed with monetary relief,Yes,No,2394010
3/23/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/23/2017,Closed with monetary relief,Yes,Yes,2402088
3/14/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",TX,,3/14/2017,Closed with explanation,Yes,No,2387529
2/2/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/7/2017,Closed with explanation,Yes,No,2323933
2/23/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",TX,,2/23/2017,Closed with explanation,Yes,No,2358625
1/19/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/23/2017,Closed with explanation,Yes,No,2299529
3/11/2017,Mortgage,Conventional adjustable mortgage (ARM),Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CO,Older American,3/11/2017,Closed with monetary relief,Yes,No,2382638
2/24/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OR,,2/24/2017,Closed with explanation,Yes,Yes,2359610
3/3/2017,Credit reporting,,Credit monitoring or identity protection,Problem with fraud alerts,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,3/3/2017,Closed with explanation,Yes,No,2370694
2/11/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NE,,2/11/2017,Closed with explanation,Yes,No,2338742
1/6/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,,1/6/2017,Closed with monetary relief,Yes,No,2277853
3/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/6/2017,Closed with explanation,Yes,No,2373352
1/20/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,Servicemember,1/20/2017,Closed with explanation,Yes,Yes,2299729
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/4/2017,Closed with explanation,Yes,No,2273949
3/15/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/15/2017,Closed with non-monetary relief,Yes,No,2387540
3/23/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/23/2017,Closed with explanation,Yes,No,2401899
3/4/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,3/4/2017,Closed with explanation,Yes,Yes,2371924
2/28/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,MOHELA,OK,,2/28/2017,Closed with explanation,Yes,No,2365238
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,2/7/2017,Closed with explanation,Yes,No,2332233
1/16/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,SC,,1/16/2017,Closed with monetary relief,Yes,No,2292729
2/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/17/2017,Closed with explanation,Yes,Yes,2349880
3/28/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WI,,3/28/2017,Closed with explanation,Yes,No,2406427
3/11/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,3/11/2017,Closed with monetary relief,Yes,No,2380923
3/29/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/29/2017,Closed with non-monetary relief,Yes,No,2407679
1/6/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,1/6/2017,Closed with explanation,Yes,Yes,2278711
2/26/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,2/26/2017,Closed with explanation,Yes,No,2361808
3/20/2017,Credit card,,Application processing delay,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,AK,,3/20/2017,Closed with explanation,Yes,No,2395136
3/2/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,3/2/2017,Closed with explanation,Yes,Yes,2369664
3/21/2017,Mortgage,Conventional adjustable mortgage (ARM),Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,CA,,3/21/2017,Closed with explanation,Yes,Yes,2397639
2/16/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,PA,,2/22/2017,Closed with explanation,Yes,No,2347486
2/13/2017,Prepaid card,General purpose card,"Managing, opening, or closing account",,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,NJ,,2/16/2017,Closed with explanation,Yes,No,2342003
2/6/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company disputes the facts presented in the complaint,"Enova International, Inc.",CA,Servicemember,2/6/2017,Closed with explanation,Yes,No,2329290
2/27/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/27/2017,Closed with monetary relief,Yes,No,2362761
1/17/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/17/2017,Closed with monetary relief,Yes,No,2291415
1/26/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,MS,Servicemember,1/26/2017,Closed with explanation,Yes,Yes,2312762
3/13/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",FL,,3/13/2017,Closed with explanation,Yes,No,2383550
1/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,1/18/2017,Closed with explanation,Yes,No,2295309
1/23/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NM,,1/23/2017,Closed with explanation,Yes,No,2305570
3/16/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,3/17/2017,Closed with explanation,Yes,No,2391277
3/25/2017,Mortgage,Other mortgage,Credit decision / Underwriting,,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NC,,3/25/2017,Closed with explanation,Yes,No,2404217
1/23/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,VA,,1/23/2017,Closed with explanation,Yes,No,2303161
3/22/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/22/2017,Closed with explanation,Yes,No,2398786
1/17/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,SC,,1/17/2017,Closed with explanation,Yes,No,2291972
2/28/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",KY,,2/28/2017,Closed with explanation,Yes,No,2364733
3/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,United National Services,CA,,6/27/2017,Closed with explanation,Yes,No,2383940
2/15/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,AZ,,2/15/2017,Closed with explanation,Yes,No,2347085
1/18/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",VA,,1/18/2017,Closed with explanation,Yes,No,2294550
1/31/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/31/2017,Closed with explanation,Yes,Yes,2316925
3/1/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MIDFIRST BANK,VA,Older American,3/1/2017,Closed with explanation,Yes,No,2366823
3/11/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/11/2017,Closed with explanation,Yes,No,2382518
1/14/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,1/14/2017,Closed with explanation,Yes,Yes,2289904
1/19/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,1/19/2017,Closed with non-monetary relief,Yes,No,2293958
2/6/2017,Credit reporting,,Credit monitoring or identity protection,Receiving unwanted marketing/advertising,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,2/6/2017,Closed with monetary relief,Yes,No,2329095
3/20/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company disputes the facts presented in the complaint,"CASH, INC.",MI,,4/18/2017,Closed with explanation,Yes,No,2396057
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CO,,2/7/2017,Closed with explanation,Yes,Yes,2329415
3/30/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,3/30/2017,Closed with explanation,Yes,No,2412644
2/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IL,,2/9/2017,Closed with non-monetary relief,Yes,No,2330138
2/10/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,2/10/2017,Closed with monetary relief,Yes,No,2336156
2/11/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CT,,2/11/2017,Closed with explanation,Yes,Yes,2339935
2/13/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company disputes the facts presented in the complaint,SLM CORPORATION,MD,,2/13/2017,Closed with explanation,Yes,No,2341487
1/7/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AK,Servicemember,1/7/2017,Closed with explanation,Yes,No,2279254
2/8/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,UT,Older American,2/8/2017,Closed with explanation,No,Yes,2334152
1/22/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NE,,1/22/2017,Closed with explanation,Yes,No,2303571
2/21/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,2/21/2017,Closed with explanation,Yes,No,2351649
1/28/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TN,,1/28/2017,Closed with explanation,Yes,Yes,2316079
3/1/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,3/1/2017,Closed with monetary relief,Yes,No,2367252
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/8/2017,Closed with explanation,Yes,No,2377839
1/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/27/2017,Closed with non-monetary relief,Yes,No,2315067
2/14/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Xerox State & Local Solutions, Inc.",FL,,2/17/2017,Closed with monetary relief,Yes,No,2343808
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/31/2017,Closed with non-monetary relief,Yes,No,2412130
1/4/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,CA,,1/4/2017,Closed with explanation,Yes,Yes,2274971
1/18/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/18/2017,Closed with non-monetary relief,Yes,No,2294067
3/29/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/29/2017,Closed with explanation,Yes,Yes,2410737
1/23/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CHEMICAL FINANCIAL CORPORATION,DC,,1/23/2017,Closed with explanation,Yes,No,2306338
3/28/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,NY,,3/28/2017,Closed with explanation,Yes,No,2408673
3/14/2017,Mortgage,Reverse mortgage,Settlement process and costs,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,AMERICAN ADVISORS GROUP,CO,Older American,3/15/2017,Closed with explanation,Yes,Yes,2385788
2/20/2017,Consumer Loan,Vehicle lease,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,DriveTime,NV,,2/20/2017,Closed with explanation,Yes,No,2352169
1/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,RI,,1/20/2017,Closed with explanation,Yes,No,2294600
2/7/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,2/7/2017,Closed with non-monetary relief,Yes,No,2331613
3/14/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Performant Financial Corporation,MT,,3/15/2017,Closed with explanation,Yes,No,2386119
3/7/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,NC,Servicemember,3/9/2017,Closed with non-monetary relief,Yes,No,2376106
3/6/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,3/9/2017,Closed with explanation,Yes,No,2373870
3/5/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NC,,3/5/2017,Closed with explanation,Yes,No,2371901
3/28/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,GA,,3/28/2017,Closed with explanation,Yes,Yes,2408464
1/26/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/26/2017,Closed with explanation,Yes,No,2313046
3/6/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/6/2017,Closed with non-monetary relief,Yes,No,2374225
3/19/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CRESCO CAPITAL INC.,MD,,6/30/2017,Closed with explanation,Yes,No,2393862
2/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,,2/15/2017,Closed with non-monetary relief,Yes,No,2345008
1/23/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WI,,1/23/2017,Closed with non-monetary relief,Yes,No,2306848
2/5/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/8/2017,Closed with non-monetary relief,Yes,No,2328044
2/1/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,2/1/2017,Closed with explanation,Yes,No,2322491
1/11/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,CA,,1/11/2017,Closed with explanation,Yes,No,2284628
2/4/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company believes it acted appropriately as authorized by contract or law,"ID Analytics, Inc.",FL,Servicemember,2/4/2017,Closed with explanation,Yes,No,2328235
1/9/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"MARINER FINANCE, LLC",NC,,1/11/2017,Closed with explanation,Yes,No,2281323
3/4/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,Older American,3/4/2017,Closed with explanation,Yes,No,2371862
1/17/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,1/17/2017,Closed with non-monetary relief,Yes,Yes,2291258
1/30/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IN,,1/30/2017,Closed with explanation,Yes,No,2318739
3/7/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,GOLDEN EMPIRE MORTGAGE INCORPORATED,OR,,3/7/2017,Closed with explanation,Yes,Yes,2375675
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,PA,Servicemember,3/10/2017,Closed with explanation,Yes,No,2379753
1/19/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NJ,Servicemember,1/19/2017,Closed with explanation,Yes,No,2297975
1/20/2017,Consumer Loan,Vehicle lease,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,,1/20/2017,Closed with explanation,Yes,No,2297243
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/3/2017,Closed with explanation,Yes,No,2272888
3/11/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,Older American,3/11/2017,Closed with monetary relief,Yes,No,2381721
1/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,Servicemember,1/7/2017,Closed with explanation,Yes,No,2279543
2/17/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",SC,,2/17/2017,Closed with explanation,Yes,No,2350203
1/11/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,OH,,1/11/2017,Closed with explanation,Yes,Yes,2285628
3/14/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,,3/14/2017,Closed with explanation,Yes,No,2386176
1/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/20/2017,Closed with explanation,Yes,No,2301796
2/4/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,2/4/2017,Closed with explanation,Yes,No,2327857
3/12/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/12/2017,Closed with monetary relief,Yes,No,2383064
1/25/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,1/25/2017,Closed with explanation,Yes,Yes,2310892
2/10/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,2/10/2017,Closed with non-monetary relief,Yes,No,2336328
1/10/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/10/2017,Closed with explanation,Yes,No,2283520
3/4/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",ID,,3/4/2017,Closed with explanation,Yes,No,2371757
3/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",LA,Servicemember,3/13/2017,Closed with explanation,Yes,No,2383350
1/18/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,1/18/2017,Closed with explanation,Yes,No,2291436
2/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/28/2017,Closed with explanation,Yes,No,2363926
1/27/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,GA,Older American,2/1/2017,Closed with explanation,Yes,No,2315695
3/31/2017,Mortgage,Home equity loan or line of credit,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,4/3/2017,Closed with explanation,Yes,No,2414421
3/15/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,UT,Servicemember,3/15/2017,Closed with explanation,Yes,No,2387875
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",CA,,3/29/2017,Closed with explanation,Yes,No,2409955
2/4/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,2/4/2017,Closed with explanation,Yes,No,2328219
3/15/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/16/2017,Closed with non-monetary relief,Yes,No,2386952
2/14/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/14/2017,Closed with explanation,Yes,No,2343839
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/22/2017,Closed with non-monetary relief,Yes,No,2399863
2/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/22/2017,Closed with explanation,Yes,No,2355310
2/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,Servicemember,2/5/2017,Closed with explanation,Yes,No,2328234
1/3/2017,Mortgage,Conventional adjustable mortgage (ARM),Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/3/2017,Closed with explanation,Yes,No,2271652
1/25/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company disputes the facts presented in the complaint,"Dyck-O'Neal, Inc.",OR,Servicemember,1/25/2017,Closed with explanation,Yes,No,2311340
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,Servicemember,4/26/2017,Closed with monetary relief,Yes,No,2410915
2/19/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KS,,2/19/2017,Closed with non-monetary relief,Yes,No,2351463
3/30/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/30/2017,Closed with explanation,Yes,No,2412479
3/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/9/2017,Closed with explanation,Yes,No,2379198
1/10/2017,Prepaid card,General purpose card,Adding money,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,CA,Servicemember,1/12/2017,Closed with explanation,Yes,No,2281987
3/28/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MD,,3/29/2017,Closed with monetary relief,Yes,No,2408187
2/4/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,2/4/2017,Closed with explanation,Yes,Yes,2327962
1/9/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",WI,,1/9/2017,Closed with explanation,Yes,No,2279839
3/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MO,,3/23/2017,Closed with monetary relief,Yes,No,2401568
1/6/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,LOBEL FINANCIAL CORPORATION,CA,,1/10/2017,Closed with explanation,Yes,Yes,2279075
3/8/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OR,,3/8/2017,Closed with non-monetary relief,Yes,No,2374639
2/23/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,PA,,2/23/2017,Closed with explanation,Yes,No,2357414
2/15/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,,2/15/2017,Closed with non-monetary relief,Yes,No,2347036
1/31/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,,1/31/2017,Closed with explanation,Yes,No,2320647
2/23/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/23/2017,Closed with explanation,Yes,No,2357804
3/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,Merchants Acceptance Corp,OK,Servicemember,3/24/2017,Closed with explanation,Yes,No,2403063
1/13/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/13/2017,Closed with explanation,Yes,No,2288842
3/29/2017,Mortgage,Conventional adjustable mortgage (ARM),Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,Older American,3/29/2017,Closed with explanation,Yes,No,2409590
3/14/2017,Credit card,,Forbearance / Workout plans,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,,3/14/2017,Closed with monetary relief,Yes,No,2387268
1/6/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,MN,,1/6/2017,Closed with explanation,Yes,Yes,2278448
3/17/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/17/2017,Closed with non-monetary relief,Yes,No,2392125
3/2/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,TCF NATIONAL BANK,MI,,3/2/2017,Closed with explanation,Yes,No,2368043
3/23/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,3/23/2017,Closed with explanation,Yes,No,2400462
1/19/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,MI,,1/19/2017,Closed with explanation,Yes,No,2296029
2/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/14/2017,Closed with explanation,Yes,No,2337899
2/26/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/26/2017,Closed with explanation,Yes,No,2361455
3/31/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/31/2017,Closed with non-monetary relief,Yes,No,2414335
2/25/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,3/1/2017,Closed with explanation,Yes,No,2360981
2/23/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,PHH Mortgage Services Corporation,IL,,2/23/2017,Closed with explanation,Yes,Yes,2357019
3/22/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,3/22/2017,Closed with explanation,Yes,No,2398117
2/16/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,2/16/2017,Closed with explanation,Yes,No,2347479
3/17/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",SC,,3/17/2017,Closed with monetary relief,Yes,No,2390919
1/30/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FIRST NATIONAL BANK OF PENNSYLVANIA,OH,,2/2/2017,Closed with explanation,No,No,2317083
3/25/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,3/25/2017,Closed with explanation,Yes,Yes,2402710
2/8/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,2/8/2017,Closed with monetary relief,Yes,No,2333481
1/11/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,1/11/2017,Closed with monetary relief,Yes,No,2282057
1/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",ND,Servicemember,1/15/2017,Closed with explanation,Yes,No,2291098
1/31/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/31/2017,Closed with explanation,Yes,No,2320734
1/20/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NJ,,1/25/2017,Closed with explanation,Yes,No,2300054
2/1/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/1/2017,Closed with monetary relief,Yes,No,2320700
1/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",CA,,1/17/2017,Closed with explanation,Yes,Yes,2288007
1/10/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/10/2017,Closed with explanation,Yes,Yes,2283232
3/19/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,3/19/2017,Closed with explanation,Yes,No,2393982
2/14/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MI,,2/14/2017,Closed with explanation,Yes,No,2343931
3/7/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,3/7/2017,Closed with explanation,Yes,No,2376584
2/7/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NY,,2/7/2017,Closed,Yes,No,2331708
1/12/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",VA,,1/12/2017,Closed with explanation,Yes,No,2286269
1/27/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/27/2017,Closed with non-monetary relief,Yes,No,2312704
1/17/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,,1/17/2017,Closed with explanation,Yes,No,2292258
2/12/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,STATE EMPLOYEES CREDIT UNION,NC,,2/12/2017,Closed with explanation,Yes,No,2340403
2/21/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/21/2017,Closed with explanation,Yes,No,2353318
3/2/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WI,,3/2/2017,Closed with explanation,Yes,Yes,2365861
2/16/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",UT,,2/16/2017,Closed with explanation,Yes,No,2345350
1/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,1/17/2017,Closed with explanation,Yes,No,2291193
2/13/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,2/13/2017,Closed with explanation,Yes,Yes,2340828
1/26/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TN,Older American,2/1/2017,Closed with monetary relief,Yes,No,2313217
1/10/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,1/10/2017,Closed with explanation,Yes,No,2283744
3/9/2017,Consumer Loan,Vehicle loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NY,Older American,3/9/2017,Closed with explanation,Yes,No,2380377
1/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/11/2017,Closed with non-monetary relief,Yes,No,2284593
2/28/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IN,Older American,2/28/2017,Closed with explanation,Yes,Yes,2364432
3/3/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,RUSHMORE LOAN MANAGEMENT SERVICES LLC,NY,,3/3/2017,Closed with explanation,Yes,Yes,2371481
3/11/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/14/2017,Closed with explanation,Yes,No,2382679
1/31/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,,1/31/2017,Closed with explanation,Yes,Yes,2320877
3/8/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/8/2017,Closed with explanation,Yes,No,2375137
2/14/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,2/14/2017,Closed with explanation,Yes,No,2341525
1/19/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,1/19/2017,Closed with explanation,Yes,Yes,2293808
2/6/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/6/2017,Closed with explanation,Yes,No,2328942
1/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FC HoldCo LLC,IL,Servicemember,1/18/2017,Closed with explanation,Yes,No,2288161
1/16/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/16/2017,Closed with explanation,Yes,Yes,2290794
3/14/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,3/14/2017,Closed with explanation,Yes,No,2386385
1/19/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/20/2017,Closed with explanation,Yes,No,2295700
3/15/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/15/2017,Closed with explanation,Yes,Yes,2388983
2/14/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/14/2017,Closed with explanation,Yes,No,2341856
2/28/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,2/28/2017,Closed with explanation,Yes,No,2363213
1/20/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NC,,1/20/2017,Closed with explanation,Yes,Yes,2300838
3/30/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/30/2017,Closed with explanation,Yes,No,2410786
1/5/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/5/2017,Closed with monetary relief,Yes,No,2274186
3/1/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,OH,,3/8/2017,Closed with explanation,Yes,No,2367204
1/11/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",NJ,,1/11/2017,Closed with explanation,Yes,Yes,2282858
2/13/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TN,Older American,2/16/2017,Closed with explanation,Yes,No,2341898
1/17/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,1/17/2017,Closed with non-monetary relief,Yes,No,2291770
1/30/2017,Credit card,,Balance transfer fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,DC,,1/30/2017,Closed with explanation,No,No,2317471
3/20/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UMPQUA HOLDINGS CORPORATION,WA,,3/21/2017,Closed with explanation,Yes,No,2395602
1/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MI,Servicemember,1/6/2017,Closed with explanation,Yes,No,2278493
2/3/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,2/3/2017,Closed with non-monetary relief,Yes,No,2326769
3/7/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/10/2017,Closed with explanation,Yes,No,2375258
3/28/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",DE,,3/28/2017,Closed with explanation,Yes,No,2408320
3/27/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,CA,,3/27/2017,Closed with explanation,Yes,Yes,2405379
3/14/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/14/2017,Closed with explanation,Yes,No,2387470
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/29/2017,Closed with non-monetary relief,Yes,No,2410480
2/1/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,2/1/2017,Closed with explanation,Yes,No,2319512
3/7/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/10/2017,Closed with explanation,Yes,No,2374959
1/18/2017,Credit card,,Sale of account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,1/18/2017,Closed with non-monetary relief,Yes,No,2293785
1/21/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,Older American,1/21/2017,Closed with monetary relief,Yes,No,2300702
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/26/2017,Closed with monetary relief,Yes,Yes,2310714
1/30/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,1/30/2017,Closed with explanation,Yes,No,2317155
2/9/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,PA,,2/9/2017,Closed with explanation,Yes,No,2336543
3/9/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,MOHELA,NY,,3/9/2017,Closed with explanation,Yes,Yes,2377419
2/15/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,2/15/2017,Closed with explanation,Yes,No,2345209
1/24/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/24/2017,Closed with explanation,Yes,Yes,2309365
1/18/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,"Older American, Servicemember",1/18/2017,Closed with non-monetary relief,Yes,No,2293761
1/14/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,1/14/2017,Closed with explanation,Yes,Yes,2290173
3/30/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,,3/30/2017,Closed with explanation,Yes,No,2412018
1/31/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TN,,2/3/2017,Closed with monetary relief,Yes,No,2319100
2/19/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/23/2017,Closed with explanation,Yes,No,2351282
2/11/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,2/11/2017,Closed with explanation,Yes,Yes,2340255
1/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,,1/3/2017,Closed with explanation,Yes,No,2270645
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,NATIONSTAR MORTGAGE,NC,,1/18/2017,Closed with explanation,Yes,No,2291984
1/14/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,1/18/2017,Closed with explanation,Yes,No,2289949
1/17/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,,1/17/2017,Closed with explanation,Yes,No,2292019
1/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MO,,1/13/2017,Closed with explanation,Yes,No,2288226
2/2/2017,Bank account or service,Savings account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/2/2017,Closed with monetary relief,Yes,No,2325544
1/4/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/4/2017,Closed with non-monetary relief,Yes,No,2275495
1/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"AmeriHome Mortgage Company, LLC",VA,,1/15/2017,Closed with explanation,Yes,Yes,2290197
2/17/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,,2/17/2017,Closed with explanation,Yes,No,2348002
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/29/2017,Closed with explanation,Yes,No,2408884
2/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,R & B Corporation of Virginia,NC,Servicemember,2/23/2017,Closed with explanation,Yes,No,2350020
1/3/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"American Financial Resources, Inc.",FL,,1/3/2017,Closed with explanation,No,No,2271927
1/5/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,NV,,1/5/2017,Closed with explanation,Yes,No,2275714
3/19/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,3/19/2017,Closed with explanation,Yes,No,2394079
2/26/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,Servicemember,2/26/2017,Closed with explanation,Yes,Yes,2361525
1/24/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/24/2017,Closed with explanation,Yes,No,2308868
3/9/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/9/2017,Closed with explanation,Yes,No,2379016
3/3/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,3/3/2017,Closed with explanation,Yes,No,2371352
2/27/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,3/2/2017,Closed with explanation,Yes,No,2363481
3/23/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,IL,,3/23/2017,Closed with monetary relief,Yes,No,2400740
3/22/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MN,,3/22/2017,Closed with explanation,Yes,No,2396589
2/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/10/2017,Closed with non-monetary relief,Yes,No,2338186
3/13/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Servicemember,3/13/2017,Closed with non-monetary relief,Yes,No,2385058
1/2/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,AL,,1/3/2017,Closed with explanation,Yes,No,2270938
3/11/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NY,,3/15/2017,Closed with explanation,Yes,Yes,2382747
2/21/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"loanDepot.com, LLC",MI,,2/21/2017,Closed with explanation,Yes,No,2354582
2/28/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,Older American,3/3/2017,Closed with explanation,No,Yes,2365438
3/18/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,Servicemember,3/18/2017,Closed with non-monetary relief,Yes,No,2393713
3/9/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,3/9/2017,Closed with explanation,Yes,No,2379305
3/31/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,3/31/2017,Closed with explanation,Yes,No,2412860
2/15/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY FINANCE CORP,TN,,2/22/2017,Closed with explanation,Yes,No,2345842
3/24/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KY,,3/24/2017,Closed with explanation,Yes,No,2402498
1/10/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,1/11/2017,Closed with monetary relief,Yes,No,2282359
3/22/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/22/2017,Closed with explanation,Yes,No,2399609
3/10/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/10/2017,Closed with explanation,Yes,Yes,2381417
1/19/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,1/19/2017,Closed with explanation,Yes,No,2294521
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,2/20/2017,Closed with explanation,Yes,No,2352398
1/16/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/18/2017,Closed with explanation,Yes,No,2290687
1/17/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,1/17/2017,Closed with monetary relief,Yes,Yes,2290880
1/28/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,2/2/2017,Closed with explanation,Yes,No,2316115
3/3/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,Older American,3/3/2017,Closed with monetary relief,Yes,No,2371472
2/25/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,OCWEN LOAN SERVICING LLC,VA,,2/25/2017,Closed with explanation,Yes,No,2361180
1/8/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MA,,1/8/2017,Closed with explanation,Yes,No,2279425
2/17/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,2/17/2017,Closed with explanation,Yes,Yes,2349546
3/2/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/2/2017,Closed with explanation,Yes,Yes,2367833
3/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,FL,,3/13/2017,Closed with explanation,Yes,No,2382880
2/12/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Servicemember,2/12/2017,Closed with explanation,Yes,Yes,2340009
2/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",DE,,2/22/2017,Closed with explanation,Yes,No,2356398
2/13/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't temporarily postpone payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"WAKEFIELD & ASSOCIATES, INC.",CO,,3/20/2017,Closed with explanation,Yes,No,2341835
2/1/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,AL,,2/1/2017,Closed with explanation,Yes,No,2322104
1/16/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,1/16/2017,Closed with explanation,Yes,No,2290360
3/2/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,Servicemember,3/2/2017,Closed with explanation,Yes,No,2368863
2/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,2/6/2017,Closed with explanation,Yes,Yes,2328343
1/4/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/4/2017,Closed with monetary relief,Yes,No,2272274
1/22/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,1/22/2017,Closed with explanation,Yes,No,2303041
3/26/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/26/2017,Closed with monetary relief,Yes,No,2404038
2/2/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company believes it acted appropriately as authorized by contract or law,TCF NATIONAL BANK,IL,,2/2/2017,Closed with non-monetary relief,Yes,No,2322431
3/15/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,CA,Servicemember,3/15/2017,Closed with explanation,Yes,No,2387940
2/13/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,2/13/2017,Closed with monetary relief,No,No,2341573
1/13/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MN,,1/13/2017,Closed with monetary relief,Yes,No,2289109
2/9/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,2/9/2017,Closed with explanation,No,No,2334733
2/14/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,Servicemember,2/14/2017,Closed with explanation,Yes,No,2343099
3/13/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/17/2017,Closed with explanation,Yes,Yes,2384215
1/20/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,DC,,1/24/2017,Closed with explanation,Yes,Yes,2298072
2/18/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MI,Older American,2/18/2017,Closed with explanation,Yes,No,2351801
1/12/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NM,Older American,1/12/2017,Closed with monetary relief,Yes,No,2287384
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/29/2017,Closed with non-monetary relief,Yes,No,2409799
2/13/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,2/13/2017,Closed with non-monetary relief,Yes,Yes,2341514
1/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/10/2017,Closed with explanation,Yes,Yes,2280986
1/19/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,1/19/2017,Closed with non-monetary relief,Yes,No,2297612
2/10/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/10/2017,Closed with non-monetary relief,No,No,2339430
1/11/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,1/11/2017,Closed with explanation,Yes,No,2282805
2/10/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MI,,2/10/2017,Closed with explanation,Yes,No,2338524
3/7/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,3/7/2017,Closed with explanation,Yes,No,2375455
1/10/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/10/2017,Closed with explanation,Yes,No,2281558
1/30/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,,1/30/2017,Closed with explanation,Yes,No,2318405
2/24/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,2/24/2017,Closed with explanation,Yes,Yes,2359653
2/3/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't temporarily postpone payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",IL,,2/27/2017,Closed with explanation,Yes,No,2325744
2/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,2/8/2017,Closed with explanation,Yes,Yes,2333625
2/2/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,2/2/2017,Closed with explanation,Yes,Yes,2324162
2/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/24/2017,Closed with explanation,Yes,No,2358526
1/19/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,1/19/2017,Closed with monetary relief,Yes,No,2295321
2/19/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,2/19/2017,Closed with non-monetary relief,Yes,No,2351053
2/3/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,2/3/2017,Closed with monetary relief,Yes,No,2326491
1/4/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",CT,,1/4/2017,Closed with explanation,Yes,Yes,2274104
1/27/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",AL,Older American,1/27/2017,Closed with explanation,Yes,Yes,2314240
1/19/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/24/2017,Closed with explanation,Yes,Yes,2295838
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/4/2017,Closed with explanation,Yes,No,2274630
3/19/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SELECT PORTFOLIO SERVICING, INC.",CA,Older American,4/6/2017,Closed with explanation,Yes,No,2393834
2/18/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,2/23/2017,Closed with monetary relief,Yes,No,2351769
3/27/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,3/27/2017,Closed with explanation,Yes,No,2405657
1/4/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/4/2017,Closed with non-monetary relief,Yes,No,2274393
3/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,OR,,3/27/2017,Closed with explanation,Yes,No,2403954
2/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,2/16/2017,Closed with non-monetary relief,Yes,Yes,2348030
1/12/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/12/2017,Closed with explanation,Yes,Yes,2287574
2/7/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/7/2017,Closed with explanation,Yes,Yes,2331041
3/20/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,3/20/2017,Closed with monetary relief,Yes,No,2395000
1/8/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/8/2017,Closed with explanation,Yes,No,2279465
1/13/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",GA,Older American,1/13/2017,Closed with explanation,Yes,No,2287066
3/21/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,Servicemember,3/21/2017,Closed with explanation,Yes,No,2396269
3/30/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/30/2017,Closed with explanation,Yes,No,2410891
1/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NM,,1/11/2017,Closed with explanation,Yes,No,2280578
2/28/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/28/2017,Closed with monetary relief,Yes,No,2364565
1/18/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,MS,Servicemember,1/20/2017,Closed with explanation,Yes,Yes,2293216
1/19/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes complaint represents an opportunity for improvement to better serve consumers,ALLIANCE FINANCIAL RESOURCES,CA,Servicemember,1/19/2017,Closed with explanation,Yes,No,2298744
2/1/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",LA,,2/1/2017,Closed with explanation,Yes,No,2322038
3/9/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,3/9/2017,Closed with explanation,Yes,No,2377501
1/14/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,1/14/2017,Closed with non-monetary relief,Yes,No,2289947
1/25/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,MN,Older American,3/3/2017,Closed with explanation,Yes,No,2310709
2/28/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,2/28/2017,Closed with explanation,No,No,2365139
1/30/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,,1/30/2017,Closed with monetary relief,Yes,No,2316496
2/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",DC,,2/14/2017,Closed with explanation,Yes,No,2337181
3/1/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,3/1/2017,Closed with explanation,Yes,Yes,2365962
2/13/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,2/13/2017,Closed with explanation,Yes,No,2340474
2/28/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,WI,,2/28/2017,Closed with explanation,Yes,No,2365436
3/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,ID,,3/23/2017,Closed with explanation,Yes,No,2401517
3/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CO,,3/29/2017,Closed with explanation,Yes,No,2404528
3/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,Servicemember,3/6/2017,Closed with explanation,Yes,No,2373287
3/23/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,3/23/2017,Closed with explanation,Yes,No,2400994
3/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,3/27/2017,Closed with explanation,Yes,Yes,2405632
2/12/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",UT,"Older American, Servicemember",2/12/2017,Closed with monetary relief,Yes,No,2339866
1/14/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,"CITIBANK, N.A.",FL,Older American,1/14/2017,Closed with monetary relief,Yes,No,2290137
2/23/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/23/2017,Closed with explanation,Yes,Yes,2358385
2/26/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/26/2017,Closed with non-monetary relief,Yes,No,2363343
3/28/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,360 MORTGAGE GROUP LLC,MS,Servicemember,3/28/2017,Closed with explanation,Yes,Yes,2407399
2/2/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TN,,2/2/2017,Closed with explanation,Yes,No,2324495
3/21/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CORELOGIC INC,TX,,3/22/2017,Closed with explanation,Yes,No,2396606
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/3/2017,Closed with explanation,Yes,Yes,2271970
2/10/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/15/2017,Closed with explanation,Yes,No,2339589
2/27/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OK,,3/2/2017,Closed with explanation,Yes,No,2362992
3/31/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MO,,3/31/2017,Closed with non-monetary relief,Yes,No,2412579
1/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OK,,1/6/2017,Closed with explanation,Yes,No,2275754
1/19/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/19/2017,Closed with explanation,Yes,Yes,2296830
1/31/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/31/2017,Closed with explanation,Yes,Yes,2319398
3/1/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,OR,,3/6/2017,Closed with explanation,Yes,Yes,2366673
3/14/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,FL,,3/14/2017,Closed with explanation,Yes,No,2386713
1/24/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NY,Servicemember,1/26/2017,Closed with explanation,Yes,Yes,2307078
1/24/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/24/2017,Closed with explanation,Yes,No,2307855
3/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",DC,,3/15/2017,Closed with non-monetary relief,Yes,No,2388709
3/30/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,"Nudge Funding, LLC",OR,,6/30/2017,Closed with explanation,Yes,No,2411775
2/16/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,2/16/2017,Closed with explanation,Yes,Yes,2347904
3/6/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",IL,Older American,3/6/2017,Closed with explanation,Yes,No,2372599
3/15/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/15/2017,Closed with explanation,Yes,No,2389553
2/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,,2/24/2017,Closed with monetary relief,Yes,No,2357960
3/7/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,Older American,3/9/2017,Closed with explanation,Yes,No,2375354
2/6/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TN,,2/9/2017,Closed with explanation,Yes,No,2330408
1/5/2017,Credit card,,Balance transfer fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,AZ,,1/5/2017,Closed with explanation,Yes,No,2277475
1/4/2017,Credit reporting,,Improper use of my credit report,Received marketing offer after opted out,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/4/2017,Closed with non-monetary relief,Yes,No,2273031
2/4/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company disputes the facts presented in the complaint,"Enova International, Inc.",SC,,2/8/2017,Closed with explanation,Yes,No,2327821
2/11/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MN,,2/11/2017,Closed with non-monetary relief,Yes,No,2339512
3/8/2017,Credit card,,Sale of account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/8/2017,Closed with explanation,Yes,No,2376992
2/13/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/13/2017,Closed with explanation,Yes,No,2342449
3/20/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/20/2017,Closed with explanation,Yes,No,2394556
2/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/11/2017,Closed with explanation,Yes,No,2339791
3/12/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,VA,,3/12/2017,Closed with explanation,Yes,Yes,2383034
3/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/8/2017,Closed with monetary relief,Yes,No,2376010
1/17/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/17/2017,Closed with non-monetary relief,Yes,No,2292718
2/20/2017,Payday loan,,Charged fees or interest I didn't expect,,Company disputes the facts presented in the complaint,"Enova International, Inc.",VA,,2/20/2017,Closed with explanation,Yes,Yes,2351296
1/27/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,Atlanticus Services Corporation,TN,,2/14/2017,Closed,Yes,No,2315509
3/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,3/23/2017,Closed with non-monetary relief,Yes,No,2401128
1/13/2017,Other financial service,Debt settlement,Fraud or scam,,Company can't verify or dispute the facts in the complaint,Student Assist Plus LLC,IN,,1/24/2017,Closed with non-monetary relief,Yes,No,2289042
2/24/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,2/24/2017,Closed with explanation,No,No,2360804
2/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/24/2017,Closed with explanation,Yes,No,2357984
1/26/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,1/26/2017,Closed with non-monetary relief,Yes,No,2312932
2/28/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WV,Older American,2/28/2017,Closed with explanation,Yes,No,2364940
2/9/2017,Prepaid card,ID prepaid card,Unauthorized transactions/trans. issues,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,GA,,2/13/2017,Closed with explanation,Yes,Yes,2336503
2/16/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,2/16/2017,Closed with explanation,Yes,Yes,2345911
1/18/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,1/18/2017,Closed with monetary relief,Yes,No,2292320
3/22/2017,Mortgage,VA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,CO,Older American,3/22/2017,Closed with explanation,Yes,No,2400341
2/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/25/2017,Closed with monetary relief,Yes,No,2361170
1/22/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,1/22/2017,Closed with non-monetary relief,Yes,No,2302758
1/19/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NY,,1/19/2017,Closed with explanation,Yes,No,2293409
2/14/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,2/14/2017,Closed with non-monetary relief,Yes,No,2343956
3/18/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/18/2017,Closed with explanation,No,No,2392122
2/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,2/25/2017,Closed with explanation,Yes,No,2360935
3/10/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AZ,,3/10/2017,Closed with non-monetary relief,Yes,No,2380681
2/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CHEMICAL FINANCIAL CORPORATION,OH,Older American,2/22/2017,Closed with monetary relief,Yes,No,2352883
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,IL,,1/27/2017,Closed with explanation,Yes,No,2307795
2/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/14/2017,Closed with explanation,Yes,No,2344568
2/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/28/2017,Closed with explanation,Yes,No,2364631
2/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,Servicemember,2/27/2017,Closed with explanation,Yes,No,2361409
3/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/2/2017,Closed with explanation,Yes,No,2369479
1/6/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,FL,,1/6/2017,Closed with explanation,Yes,No,2277620
3/16/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes complaint is the result of an isolated error,MOHELA,OH,,3/16/2017,Closed with explanation,Yes,No,2391527
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",MN,,1/4/2017,Closed with explanation,Yes,Yes,2273113
1/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",LA,,1/30/2017,Closed with explanation,Yes,No,2299816
1/26/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/26/2017,Closed with explanation,Yes,No,2313512
2/28/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,Older American,2/28/2017,Closed with monetary relief,Yes,No,2364775
2/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,IN,Servicemember,3/2/2017,Closed with explanation,Yes,No,2362485
2/22/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,Servicemember,2/22/2017,Closed with explanation,Yes,Yes,2354647
3/22/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company disputes the facts presented in the complaint,COOLEY ENTERPRISES INC,TX,,3/22/2017,Closed with explanation,Yes,Yes,2400115
3/20/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/20/2017,Closed with monetary relief,Yes,No,2395596
1/26/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Older American,1/26/2017,Closed with monetary relief,Yes,No,2313407
1/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/3/2017,Closed with explanation,Yes,No,2271630
2/20/2017,Prepaid card,General purpose card,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,Older American,2/24/2017,Closed with monetary relief,No,No,2351841
1/8/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TN,,1/8/2017,Closed with monetary relief,Yes,No,2280037
1/26/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/26/2017,Closed with explanation,Yes,Yes,2313244
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",SC,,3/8/2017,Closed with explanation,Yes,Yes,2374741
1/17/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,Servicemember,1/17/2017,Closed with monetary relief,Yes,No,2291564
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,2/13/2017,Closed with explanation,Yes,No,2334599
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/14/2017,Closed with monetary relief,Yes,No,2383538
3/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/7/2017,Closed with explanation,Yes,No,2372502
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,,1/18/2017,Closed with explanation,Yes,No,2294220
1/1/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,DriveTime,MO,,1/1/2017,Closed with explanation,Yes,No,2271043
1/19/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/19/2017,Closed with explanation,Yes,No,2298274
2/15/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,2/15/2017,Closed with explanation,No,No,2346958
3/29/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Older American,3/29/2017,Closed with monetary relief,Yes,No,2409263
3/3/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MIDCOUNTRY FINANCIAL CORP,MO,,3/7/2017,Closed,Yes,No,2370365
2/8/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,Servicemember,2/8/2017,Closed with explanation,Yes,No,2333479
1/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/3/2017,Closed with explanation,Yes,No,2271576
2/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/15/2017,Closed with explanation,Yes,Yes,2337954
3/15/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/15/2017,Closed with explanation,Yes,No,2389047
3/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,3/1/2017,Closed with explanation,Yes,No,2366288
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",MD,,1/18/2017,Closed with explanation,Yes,No,2293302
2/8/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,2/8/2017,Closed with non-monetary relief,Yes,No,2335509
1/5/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,1/5/2017,Closed with monetary relief,Yes,No,2276241
3/21/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company believes complaint is the result of an isolated error,NAVY FEDERAL CREDIT UNION,FL,,3/21/2017,Closed with explanation,Yes,No,2397090
3/20/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,,3/20/2017,Closed with explanation,Yes,No,2394787
3/8/2017,Mortgage,Reverse mortgage,Credit decision / Underwriting,,Company believes the complaint is the result of a misunderstanding,AMERICAN ADVISORS GROUP,DE,,3/8/2017,Closed with explanation,Yes,No,2377929
3/15/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,VA,Servicemember,3/15/2017,Closed with monetary relief,Yes,No,2389547
2/15/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"AMERINATIONAL COMMUNITY SERVICES, INC.",IL,,2/15/2017,Closed with explanation,Yes,Yes,2345115
2/16/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,2/16/2017,Closed with explanation,Yes,Yes,2348318
1/30/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KY,,2/2/2017,Closed with explanation,Yes,No,2317713
2/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,2/24/2017,Closed with explanation,Yes,No,2360859
3/23/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,MS,,3/23/2017,Closed with monetary relief,Yes,No,2400289
3/28/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,3/28/2017,Closed with non-monetary relief,Yes,Yes,2407393
1/31/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,NC,Older American,1/31/2017,Closed with explanation,Yes,Yes,2320166
2/7/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/7/2017,Closed with explanation,Yes,No,2332378
2/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",RI,,2/28/2017,Closed with explanation,Yes,No,2362899
2/14/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,2/14/2017,Closed with explanation,Yes,No,2343360
3/13/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,CA,Servicemember,3/13/2017,Closed with explanation,Yes,No,2385045
3/28/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,3/28/2017,Closed with explanation,Yes,No,2407234
3/1/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,,3/6/2017,Closed with explanation,Yes,No,2367480
3/12/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/12/2017,Closed with explanation,No,Yes,2382773
3/23/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,,3/23/2017,Closed with monetary relief,Yes,No,2401928
1/19/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/19/2017,Closed with explanation,Yes,No,2295755
2/23/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,2/23/2017,Closed with explanation,Yes,No,2358446
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/29/2017,Closed with explanation,Yes,No,2410129
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/15/2017,Closed with explanation,Yes,No,2345430
2/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,TX,,2/15/2017,Closed with explanation,Yes,No,2339206
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,1/24/2017,Closed with explanation,Yes,Yes,2309068
1/26/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,MD,,1/26/2017,Closed with explanation,Yes,Yes,2312196
3/18/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,AR,,3/18/2017,Closed with explanation,Yes,Yes,2393745
2/23/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company believes the complaint is the result of a misunderstanding,Security National Mortgage,UT,,2/23/2017,Closed with explanation,Yes,No,2357515
3/20/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,HI,Servicemember,3/20/2017,Closed with non-monetary relief,Yes,No,2395455
3/21/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,3/21/2017,Closed with non-monetary relief,Yes,No,2397305
3/19/2017,Credit card,,Convenience checks,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CA,,3/19/2017,Closed with explanation,Yes,No,2393981
1/26/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,1/26/2017,Closed with explanation,Yes,No,2312363
2/22/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/22/2017,Closed with explanation,Yes,No,2356334
2/6/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,2/6/2017,Closed with explanation,Yes,No,2330124
3/1/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,,3/1/2017,Closed with monetary relief,Yes,No,2365967
3/17/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,FL,,3/17/2017,Closed with explanation,Yes,No,2391061
1/30/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,ID,,1/30/2017,Closed with explanation,Yes,No,2318675
1/25/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/25/2017,Closed with explanation,Yes,No,2311016
2/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/20/2017,Closed with explanation,Yes,Yes,2351595
1/16/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,Older American,1/25/2017,Closed with explanation,No,No,2291027
2/14/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,OR,Older American,2/14/2017,Closed with explanation,Yes,Yes,2342825
3/15/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/15/2017,Closed with explanation,Yes,No,2387551
1/4/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/4/2017,Closed with explanation,Yes,Yes,2274992
2/4/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/4/2017,Closed with explanation,Yes,No,2327915
2/14/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,2/14/2017,Closed with explanation,Yes,Yes,2343847
1/11/2017,Other financial service,Debt settlement,Fraud or scam,,Company believes complaint represents an opportunity for improvement to better serve consumers,"ClearOne Advantage, LLC",VA,Servicemember,1/11/2017,Closed with explanation,Yes,No,2282597
3/29/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/29/2017,Closed with explanation,Yes,No,2409007
1/4/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,AZ,Servicemember,1/4/2017,Closed with explanation,Yes,No,2273494
1/27/2017,Consumer Loan,Title loan,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NJ,,2/2/2017,Closed with monetary relief,Yes,No,2315337
3/28/2017,Credit card,,Billing statement,,Company believes it acted appropriately as authorized by contract or law,Atlanticus Services Corporation,MO,,3/28/2017,Closed,Yes,No,2408383
1/18/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,1/18/2017,Closed with monetary relief,Yes,Yes,2293320
1/27/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MA,,1/27/2017,Closed with explanation,Yes,No,2315920
3/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,3/8/2017,Closed with explanation,Yes,No,2377445
2/11/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,"Hunter Warfield, Inc.",TX,,2/15/2017,Closed with non-monetary relief,Yes,No,2340448
3/22/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,VA,,3/22/2017,Closed with monetary relief,Yes,No,2398483
1/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,1/26/2017,Closed with explanation,Yes,No,2312051
1/18/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",UT,,1/18/2017,Closed with explanation,Yes,No,2293404
3/1/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MD,,3/6/2017,Closed with explanation,Yes,No,2366599
2/8/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/8/2017,Closed with explanation,Yes,No,2334259
2/3/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MO,"Older American, Servicemember",2/3/2017,Closed with monetary relief,Yes,No,2327524
1/16/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,1/16/2017,Closed with explanation,Yes,Yes,2290484
3/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/8/2017,Closed with non-monetary relief,Yes,No,2371899
3/29/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,FL,Older American,3/29/2017,Closed with explanation,Yes,Yes,2409865
1/3/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,WA,,1/3/2017,Closed with monetary relief,Yes,No,2271242
2/17/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/17/2017,Closed with monetary relief,Yes,No,2350503
1/12/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",SC,,1/17/2017,Closed with explanation,Yes,No,2287355
1/3/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/3/2017,Closed with explanation,Yes,No,2271878
1/26/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,WI,,2/27/2017,Closed with explanation,Yes,Yes,2309868
2/13/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,"The Regional Adjustment Bureau, Incorporated",IL,,3/17/2017,Closed with explanation,Yes,No,2342813
3/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/9/2017,Closed with explanation,No,No,2376739
1/14/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,,1/14/2017,Closed with explanation,Yes,Yes,2289984
1/3/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,IL,,1/3/2017,Closed with explanation,Yes,No,2271316
2/16/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",DE,Older American,2/22/2017,Closed with explanation,Yes,No,2347467
1/11/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,,1/12/2017,Closed with explanation,Yes,No,2284276
1/16/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/16/2017,Closed with explanation,Yes,No,2290670
2/21/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",SC,Older American,2/21/2017,Closed with explanation,Yes,No,2353112
1/10/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,1/10/2017,Closed with monetary relief,Yes,Yes,2283977
2/13/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,IL,,2/13/2017,Closed with explanation,Yes,No,2342437
1/30/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,2/2/2017,Closed with explanation,Yes,Yes,2317602
3/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NV,,3/13/2017,Closed with explanation,Yes,No,2383655
2/25/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/25/2017,Closed with explanation,Yes,No,2360106
3/31/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/31/2017,Closed with explanation,Yes,No,2411474
3/1/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,MD,,3/6/2017,Closed with explanation,Yes,No,2367630
1/11/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,1/11/2017,Closed with explanation,Yes,No,2285742
1/10/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/10/2017,Closed with explanation,Yes,No,2283181
1/28/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/2/2017,Closed with non-monetary relief,Yes,No,2315913
3/27/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",FL,,3/31/2017,Closed with explanation,Yes,No,2405703
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,2/20/2017,Closed with explanation,Yes,No,2351851
1/29/2017,Credit reporting,,Credit monitoring or identity protection,Account terms and changes,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IN,,2/2/2017,Closed with explanation,Yes,No,2316762
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",GA,,3/22/2017,Closed with explanation,Yes,No,2400357
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/24/2017,Closed with explanation,Yes,No,2308161
3/14/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/14/2017,Closed with explanation,Yes,No,2385597
3/21/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/21/2017,Closed with explanation,Yes,No,2397179
1/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,1/26/2017,Closed with explanation,Yes,No,2312270
1/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/25/2017,Closed with explanation,Yes,Yes,2311357
3/16/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,4/25/2017,Closed with explanation,Yes,No,2388922
2/13/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Performant Financial Corporation,GA,,3/15/2017,Closed with non-monetary relief,Yes,No,2342251
2/18/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,2/18/2017,Closed with explanation,Yes,No,2351766
3/9/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,KY,,3/9/2017,Closed with explanation,Yes,No,2377346
3/17/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/17/2017,Closed with monetary relief,Yes,No,2390477
1/4/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",OH,,1/6/2017,Closed with explanation,Yes,Yes,2274584
1/12/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,1/12/2017,Closed with non-monetary relief,Yes,No,2286700
2/18/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NM,Servicemember,2/23/2017,Closed with monetary relief,Yes,No,2351426
3/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",MA,,3/15/2017,Closed with explanation,Yes,No,2389220
1/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,1/23/2017,Closed with explanation,Yes,No,2306685
3/27/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IL,,3/27/2017,Closed with explanation,Yes,No,2406373
1/19/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,PA,,1/20/2017,Closed with explanation,Yes,No,2299062
3/7/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,CA,,3/7/2017,Closed with explanation,Yes,No,2373253
2/6/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CHEMICAL FINANCIAL CORPORATION,MI,,2/9/2017,Closed with explanation,Yes,No,2330481
3/11/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,VA,,3/14/2017,Closed with explanation,Yes,No,2381133
3/30/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,3/30/2017,Closed with explanation,Yes,No,2410583
1/20/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/20/2017,Closed with explanation,Yes,Yes,2297733
3/20/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,,3/20/2017,Closed with explanation,Yes,No,2395988
1/31/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,IL,,1/31/2017,Closed with non-monetary relief,Yes,No,2320228
3/17/2017,Bank account or service,(CD) Certificate of deposit,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NJ,,3/17/2017,Closed with explanation,Yes,No,2393252
2/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NJ,Older American,3/22/2017,Closed with explanation,Yes,Yes,2364607
1/31/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NE,,1/31/2017,Closed with explanation,Yes,No,2321008
3/22/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NV,,3/22/2017,Closed with explanation,Yes,No,2399206
2/22/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/22/2017,Closed with explanation,Yes,No,2354785
3/1/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,3/1/2017,Closed with monetary relief,No,No,2366634
2/2/2017,Prepaid card,Mobile wallet,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,CA,,2/7/2017,Closed with explanation,Yes,No,2325087
3/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/20/2017,Closed with non-monetary relief,Yes,No,2394450
1/10/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/10/2017,Closed with explanation,Yes,No,2283563
2/28/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,2/28/2017,Closed with explanation,Yes,No,2365223
1/22/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,NC,,1/25/2017,Closed with explanation,Yes,No,2302792
1/5/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/5/2017,Closed with explanation,Yes,Yes,2276692
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/27/2017,Closed with explanation,Yes,No,2405418
2/3/2017,Bank account or service,(CD) Certificate of deposit,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,CT,Older American,2/3/2017,Closed with monetary relief,Yes,No,2327538
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/29/2017,Closed with explanation,Yes,No,2410679
3/22/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/22/2017,Closed with explanation,Yes,No,2398767
3/27/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/27/2017,Closed with explanation,Yes,No,2405095
3/27/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Bridgecrest Acceptance Corporation,AL,,3/27/2017,Closed with explanation,Yes,Yes,2405588
2/23/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,FL,,2/23/2017,Closed with monetary relief,Yes,No,2358988
2/15/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NY,,2/15/2017,Closed with explanation,Yes,No,2345386
3/28/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company can't verify or dispute the facts in the complaint,"General Information Services, Inc",MI,,3/28/2017,Closed with explanation,Yes,No,2407636
1/6/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,1/9/2017,Closed with explanation,Yes,No,2276745
1/5/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",IL,,1/9/2017,Closed with explanation,Yes,Yes,2276497
1/31/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,,1/31/2017,Closed with explanation,Yes,No,2319459
1/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/17/2017,Closed with explanation,Yes,No,2292109
1/28/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,1/28/2017,Closed with explanation,Yes,No,2316335
3/31/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,3/31/2017,Closed with explanation,Yes,Yes,2413388
2/19/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",CA,,2/19/2017,Closed with explanation,Yes,No,2351879
2/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,"Older American, Servicemember",2/27/2017,Closed with explanation,Yes,No,2362193
2/19/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,TN,,2/23/2017,Closed with explanation,Yes,No,2351897
3/17/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/17/2017,Closed with monetary relief,Yes,No,2390344
1/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,,1/9/2017,Closed with explanation,Yes,No,2280672
1/19/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR DE PUERTO RICO,PR,Older American,1/19/2017,Closed with explanation,Yes,Yes,2295893
2/10/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,LA,,2/10/2017,Closed with explanation,Yes,Yes,2336868
3/9/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/9/2017,Closed with explanation,Yes,No,2380092
3/4/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,,3/8/2017,Closed with explanation,Yes,Yes,2371923
1/19/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,OH,,1/19/2017,Closed with explanation,Yes,No,2295277
1/26/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,"MONEY SOURCE, THE",TX,,1/31/2017,Closed with explanation,Yes,Yes,2313504
3/19/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/19/2017,Closed with explanation,Yes,No,2393540
2/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WV,,2/14/2017,Closed with explanation,Yes,No,2344596
3/26/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,3/26/2017,Closed with monetary relief,Yes,No,2404165
1/10/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,1/10/2017,Closed with explanation,Yes,Yes,2283661
1/4/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MN,,1/10/2017,Closed with monetary relief,Yes,No,2274979
1/12/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/12/2017,Closed with explanation,No,No,2286737
2/9/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,2/9/2017,Closed with explanation,Yes,No,2336741
1/7/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Rosebud Economic Development Corporation,MN,,2/14/2017,Closed with explanation,Yes,No,2279607
2/10/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,,2/10/2017,Closed with explanation,Yes,Yes,2337743
3/7/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,Older American,3/7/2017,Closed with explanation,Yes,No,2374384
1/11/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,1/11/2017,Closed with explanation,No,No,2284493
1/22/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,"American Credit Acceptance, LLC",LA,,1/25/2017,Closed with explanation,Yes,No,2305949
3/13/2017,Consumer Loan,Vehicle loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR DE PUERTO RICO,PR,,4/6/2017,Closed with explanation,Yes,No,2383124
2/24/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NJ,Older American,3/1/2017,Closed with explanation,Yes,No,2360498
1/16/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,AL,,1/16/2017,Closed with explanation,Yes,No,2290295
1/12/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,"Older American, Servicemember",1/12/2017,Closed with explanation,Yes,No,2286455
2/7/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",IN,,2/7/2017,Closed with explanation,Yes,No,2332813
2/25/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/25/2017,Closed with explanation,No,No,2360238
2/2/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PR,,2/2/2017,Closed with non-monetary relief,Yes,No,2322945
1/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/27/2017,Closed with explanation,Yes,No,2313691
1/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NJ,,1/9/2017,Closed with explanation,Yes,No,2280556
3/14/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/14/2017,Closed with non-monetary relief,Yes,No,2385713
3/22/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,3/22/2017,Closed with explanation,Yes,No,2400085
2/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/28/2017,Closed with explanation,Yes,No,2364676
3/11/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",GA,,3/11/2017,Closed with explanation,Yes,Yes,2381580
2/25/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AZ,,2/25/2017,Closed with monetary relief,Yes,No,2361082
1/18/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,PHH Mortgage Services Corporation,OR,,1/18/2017,Closed with explanation,Yes,No,2292825
2/23/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/23/2017,Closed with explanation,Yes,Yes,2358384
1/24/2017,Mortgage,VA mortgage,Settlement process and costs,,Company believes complaint represents an opportunity for improvement to better serve consumers,"loanDepot.com, LLC",NC,"Older American, Servicemember",1/24/2017,Closed with explanation,Yes,No,2310977
1/20/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"First Premier Financial, Inc.",CO,,1/24/2017,Closed with explanation,Yes,No,2295926
1/17/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,OH,,1/17/2017,Closed with explanation,Yes,No,2293064
1/18/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WI,,1/18/2017,Closed with explanation,Yes,Yes,2294026
1/2/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,1/2/2017,Closed with explanation,Yes,No,2271006
1/18/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,Older American,1/20/2017,Closed with monetary relief,Yes,No,2294863
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",NE,,1/10/2017,Closed with explanation,Yes,No,2281627
1/23/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WI,,1/23/2017,Closed with explanation,Yes,No,2305246
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",NV,,1/26/2017,Closed with explanation,Yes,No,2313594
3/15/2017,Money transfers,International money transfer,Other transaction issues,,Company believes it acted appropriately as authorized by contract or law,XOOM CORPORATION,WA,,3/15/2017,Closed with explanation,Yes,Yes,2388677
1/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,1/25/2017,Closed with non-monetary relief,Yes,Yes,2310644
2/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,STONEGATE MORTGAGE CORPORATION,NJ,,2/10/2017,Closed with non-monetary relief,Yes,No,2338398
3/22/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/22/2017,Closed with explanation,Yes,No,2399149
2/16/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,MOHELA,DC,Older American,2/16/2017,Closed with explanation,Yes,No,2348444
1/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,1/20/2017,Closed with explanation,Yes,No,2301518
2/13/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",NC,,2/16/2017,Closed with explanation,Yes,Yes,2341357
3/29/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company believes it acted appropriately as authorized by contract or law,"Quality Recovery Services, Inc.",OH,,3/29/2017,Closed with explanation,Yes,No,2410300
2/27/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/6/2017,Closed with explanation,Yes,No,2361988
3/15/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,Older American,3/15/2017,Closed with monetary relief,Yes,Yes,2386811
1/28/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,1/28/2017,Closed with monetary relief,Yes,No,2316181
1/14/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,KY,,1/14/2017,Closed with explanation,Yes,Yes,2289832
3/8/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",WI,Servicemember,3/8/2017,Closed with explanation,Yes,No,2377524
3/15/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"PLS GROUP, INC",IN,,3/15/2017,Closed with non-monetary relief,Yes,No,2387531
1/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/22/2017,Closed with non-monetary relief,Yes,No,2303208
1/31/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,Servicemember,1/31/2017,Closed with non-monetary relief,Yes,No,2318485
2/14/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/14/2017,Closed with explanation,Yes,No,2343131
2/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,ID,,2/24/2017,Closed with explanation,Yes,No,2352002
3/8/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/8/2017,Closed with explanation,Yes,Yes,2375716
1/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/27/2017,Closed with explanation,Yes,No,2315921
3/31/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/31/2017,Closed with non-monetary relief,Yes,No,2411981
1/27/2017,Credit reporting,,Credit monitoring or identity protection,Problem with fraud alerts,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/1/2017,Closed with non-monetary relief,Yes,No,2314306
2/17/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,2/22/2017,Closed with explanation,Yes,Yes,2349976
2/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OK,,2/15/2017,Closed with explanation,Yes,No,2344430
1/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,,1/9/2017,Closed with explanation,Yes,No,2281440
2/18/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,PA,,2/23/2017,Closed with explanation,Yes,No,2351509
1/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OR,,1/3/2017,Closed with explanation,Yes,No,2273314
1/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,Servicemember,1/22/2017,Closed with non-monetary relief,Yes,No,2302336
2/17/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,2/17/2017,Closed with explanation,Yes,No,2350084
1/17/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,2/2/2017,Closed with non-monetary relief,Yes,No,2291141
2/1/2017,Consumer Loan,Vehicle lease,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fleet Financial, Inc.",CO,,2/1/2017,Closed with explanation,Yes,No,2321792
2/14/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",CA,,2/14/2017,Closed with explanation,Yes,Yes,2344142
2/10/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/10/2017,Closed with explanation,Yes,No,2339416
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MT,,3/30/2017,Closed with explanation,Yes,No,2411352
2/25/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,TX,,3/1/2017,Closed with explanation,Yes,No,2359986
3/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,TX,,3/24/2017,Closed with explanation,Yes,Yes,2403390
2/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/9/2017,Closed with monetary relief,Yes,No,2336468
1/29/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,NOVA Financial & Investment Corporation,AZ,Servicemember,1/29/2017,Closed with explanation,Yes,No,2316831
3/23/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,CA,Servicemember,3/23/2017,Closed with explanation,Yes,No,2401797
2/17/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,Servicemember,2/17/2017,Closed with explanation,Yes,No,2350846
3/14/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IN,,3/14/2017,Closed with explanation,Yes,Yes,2385623
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,TX,,2/13/2017,Closed with explanation,Yes,No,2334513
2/16/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company believes it acted appropriately as authorized by contract or law,POLARIS HOME FUNDING CORP,NC,,2/16/2017,Closed with non-monetary relief,Yes,No,2348226
3/7/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,Servicemember,3/7/2017,Closed with non-monetary relief,Yes,No,2375243
1/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,GA,Older American,1/13/2017,Closed with explanation,Yes,No,2286477
1/28/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,1/28/2017,Closed with monetary relief,Yes,Yes,2316159
1/8/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company can't verify or dispute the facts in the complaint,"Credit Karma, Inc.",FL,,1/8/2017,Closed with explanation,No,Yes,2279599
3/14/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/14/2017,Closed with explanation,Yes,No,2384697
2/9/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,2/13/2017,Closed with explanation,No,No,2334677
1/1/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AK,Servicemember,1/1/2017,Closed with monetary relief,Yes,Yes,2270692
3/2/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/2/2017,Closed with explanation,Yes,No,2366290
3/23/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,3/23/2017,Closed with explanation,Yes,No,2400802
3/27/2017,Credit card,,Balance transfer fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,FL,Older American,3/27/2017,Closed with explanation,Yes,No,2406315
3/2/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NV,Servicemember,3/2/2017,Closed with monetary relief,Yes,No,2368807
1/13/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/18/2017,Closed with monetary relief,Yes,No,2288728
1/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/25/2017,Closed with monetary relief,Yes,No,2306110
3/3/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Keep getting calls about my loan,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Student Debt Center LLC,OR,,3/3/2017,Closed with explanation,Yes,No,2370342
1/19/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/24/2017,Closed with explanation,Yes,No,2298196
2/11/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,2/11/2017,Closed with non-monetary relief,Yes,Yes,2339196
2/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",LA,,2/6/2017,Closed with non-monetary relief,Yes,No,2328577
1/23/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/23/2017,Closed with explanation,No,No,2306500
3/8/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/8/2017,Closed with explanation,Yes,No,2377503
3/23/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,Atlanticus Services Corporation,NY,,3/24/2017,Closed,Yes,Yes,2401815
1/16/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company disputes the facts presented in the complaint,"First Direct Lending, LLC",CA,,1/16/2017,Closed with explanation,Yes,Yes,2290736
1/4/2017,Credit card,,Credit determination,,Company believes it acted appropriately as authorized by contract or law,"Colony Brands, Inc.",MS,,1/5/2017,Closed,No,Yes,2274629
3/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/23/2017,Closed with explanation,Yes,No,2400680
1/19/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MA,,1/24/2017,Closed with monetary relief,Yes,No,2299445
1/21/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,1/21/2017,Closed with non-monetary relief,Yes,No,2302523
1/17/2017,Mortgage,Conventional adjustable mortgage (ARM),Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/17/2017,Closed with explanation,Yes,Yes,2291398
3/5/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/5/2017,Closed with explanation,Yes,No,2371743
2/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/24/2017,Closed with non-monetary relief,Yes,No,2360743
3/29/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"American Financial Resources, Inc.",AZ,,3/30/2017,Closed with explanation,Yes,No,2409523
2/2/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,2/2/2017,Closed with explanation,No,No,2324731
1/11/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TN,,1/13/2017,Closed with explanation,Yes,No,2285154
1/11/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,1/12/2017,Closed with non-monetary relief,Yes,No,2284907
1/4/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/4/2017,Closed with non-monetary relief,Yes,No,2273785
1/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,CARDINAL FINANCIAL COMPANY,NC,,1/6/2017,Closed with explanation,Yes,No,2276553
2/1/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,2/6/2017,Closed with monetary relief,Yes,No,2323530
2/4/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,,2/8/2017,Closed with explanation,Yes,No,2327862
3/17/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Rosebud Economic Development Corporation,VA,Servicemember,3/18/2017,Closed with monetary relief,Yes,No,2392885
2/21/2017,Credit reporting,,Credit monitoring or identity protection,Account terms and changes,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,2/21/2017,Closed with explanation,Yes,Yes,2354720
1/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,Servicemember,1/25/2017,Closed with explanation,Yes,No,2310208
1/14/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,LA,,1/14/2017,Closed with explanation,Yes,No,2289706
2/21/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",TN,,3/8/2017,Closed with explanation,Yes,No,2352874
3/10/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,3/10/2017,Closed with monetary relief,Yes,No,2382459
3/1/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,IL,Older American,3/3/2017,Closed with explanation,Yes,No,2364657
1/24/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,,1/24/2017,Closed with explanation,Yes,Yes,2307843
3/7/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UMPQUA HOLDINGS CORPORATION,CA,,3/7/2017,Closed with explanation,Yes,No,2373828
1/5/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,1/5/2017,Closed with explanation,No,No,2276167
3/9/2017,Payday loan,,Received a loan I didn't apply for,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TX,,3/16/2017,Closed with explanation,Yes,No,2379602
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,RUSHMORE LOAN MANAGEMENT SERVICES LLC,CA,,1/10/2017,Closed with explanation,Yes,No,2283390
1/17/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/17/2017,Closed with explanation,Yes,Yes,2291775
3/1/2017,Money transfers,International money transfer,Incorrect/missing disclosures or info,,Company believes complaint represents an opportunity for improvement to better serve consumers,Maxitransfers Corporation,GA,,4/4/2017,Closed with explanation,Yes,No,2365852
2/7/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,2/7/2017,Closed with explanation,Yes,No,2330831
3/4/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,3/8/2017,Closed with explanation,Yes,No,2371770
2/2/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",KS,,2/2/2017,Closed with monetary relief,Yes,Yes,2325137
3/13/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",SC,,3/13/2017,Closed with explanation,Yes,No,2383910
2/9/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,,2/14/2017,Closed with explanation,Yes,No,2336416
2/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",WV,,2/6/2017,Closed with explanation,Yes,No,2330137
3/13/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,,3/13/2017,Closed with explanation,No,No,2384531
2/20/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NY,,2/20/2017,Closed with explanation,Yes,No,2352448
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/17/2017,Closed with explanation,Yes,No,2391553
1/31/2017,Other financial service,Debt settlement,Advertising and marketing,,Company disputes the facts presented in the complaint,"Brelvis Consulting, LLC",OR,,1/31/2017,Closed with monetary relief,Yes,No,2320139
3/31/2017,Mortgage,Other mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/31/2017,Closed with explanation,Yes,No,2413184
2/16/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/16/2017,Closed with non-monetary relief,Yes,No,2347783
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MN,,1/9/2017,Closed with explanation,Yes,Yes,2277296
3/9/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,3/9/2017,Closed with monetary relief,Yes,No,2380436
1/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/27/2017,Closed with explanation,Yes,No,2314496
1/23/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,AZ,Servicemember,1/23/2017,Closed with explanation,Yes,No,2305125
3/18/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,Servicemember,3/20/2017,Closed with explanation,Yes,No,2393697
3/30/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/30/2017,Closed with explanation,Yes,Yes,2412097
2/21/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MN,,2/21/2017,Closed with non-monetary relief,Yes,No,2352649
1/23/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Mortgage Research Center, LLC",VA,,1/23/2017,Closed with explanation,Yes,No,2303864
3/21/2017,Credit card,,Arbitration,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,,3/21/2017,Closed with monetary relief,No,No,2397279
3/30/2017,Payday loan,,Can't contact lender,,Company believes complaint is the result of an isolated error,Speedee Cash Management,GA,,3/31/2017,Closed with explanation,Yes,No,2411626
1/12/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,1/12/2017,Closed with monetary relief,Yes,No,2287609
1/19/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/25/2017,Closed with explanation,Yes,No,2297991
3/3/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/8/2017,Closed with explanation,Yes,No,2370286
2/16/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",TX,,2/16/2017,Closed with explanation,Yes,No,2347767
2/2/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,Servicemember,2/2/2017,Closed with explanation,Yes,No,2324361
3/14/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,FL,,3/14/2017,Closed with explanation,Yes,No,2387375
3/22/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Keep getting calls about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,TX,,3/22/2017,Closed with explanation,Yes,Yes,2399400
3/27/2017,Bank account or service,Cashing a check without an account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,Older American,3/27/2017,Closed with explanation,Yes,No,2405824
2/4/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",NY,,2/4/2017,Closed with explanation,Yes,No,2325866
3/7/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",NJ,,3/7/2017,Closed with explanation,Yes,Yes,2376093
3/20/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,3/20/2017,Closed with explanation,Yes,No,2395368
3/23/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,,3/23/2017,Closed with explanation,Yes,No,2401794
3/13/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,Older American,3/13/2017,Closed with explanation,Yes,Yes,2384430
3/6/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,VA,,3/6/2017,Closed with monetary relief,Yes,No,2373538
3/12/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,Older American,3/14/2017,Closed with explanation,Yes,No,2383058
2/3/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,2/3/2017,Closed with explanation,Yes,No,2327492
3/2/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NJ,,3/2/2017,Closed with non-monetary relief,Yes,No,2366851
2/18/2017,Money transfers,Domestic (US) money transfer,Other transaction issues,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,KY,,2/18/2017,Closed with explanation,Yes,No,2350652
1/26/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/26/2017,Closed with explanation,Yes,Yes,2312160
3/22/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,OR,,3/22/2017,Closed with explanation,Yes,No,2400203
3/31/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,MO,,3/31/2017,Closed with explanation,Yes,No,2414432
1/11/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/11/2017,Closed with explanation,Yes,Yes,2286050
3/30/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/30/2017,Closed with non-monetary relief,Yes,No,2411706
3/10/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,MD,,3/10/2017,Closed with explanation,Yes,No,2381345
1/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/1/2017,Closed with non-monetary relief,Yes,No,2270949
3/1/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CO,,3/1/2017,Closed with non-monetary relief,Yes,No,2364540
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,2/15/2017,Closed with explanation,Yes,No,2346450
2/18/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"Pacific Union Financial, LLC",TX,,2/18/2017,Closed with explanation,Yes,Yes,2349710
3/6/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/9/2017,Closed with explanation,Yes,No,2372473
3/22/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PR,,3/22/2017,Closed with non-monetary relief,Yes,No,2400021
2/7/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TOWER LOAN OF MISSISSIPPI, INC.",LA,Servicemember,2/9/2017,Closed with explanation,Yes,No,2329460
3/1/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,Older American,3/1/2017,Closed with explanation,Yes,No,2364128
2/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/28/2017,Closed with explanation,Yes,No,2364962
1/22/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/22/2017,Closed with non-monetary relief,Yes,Yes,2302389
2/14/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,2/14/2017,Closed with explanation,Yes,No,2343497
2/9/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,2/9/2017,Closed with explanation,Yes,Yes,2336023
1/12/2017,Credit card,,Sale of account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,DE,,1/12/2017,Closed with explanation,Yes,Yes,2284646
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",SC,,3/22/2017,Closed with explanation,Yes,Yes,2397832
3/14/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/14/2017,Closed with monetary relief,Yes,No,2386981
2/12/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,OK,,2/12/2017,Closed with non-monetary relief,Yes,No,2340148
2/24/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,NATIONSTAR MORTGAGE,WI,Servicemember,3/1/2017,Closed with explanation,Yes,No,2359970
2/22/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,NETWORK CAPITAL FUNDING CORP,FL,Servicemember,2/22/2017,Closed with non-monetary relief,Yes,No,2354941
1/26/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,TX,,1/26/2017,Closed with explanation,Yes,No,2312717
1/27/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,Servicemember,1/27/2017,Closed with explanation,Yes,No,2314650
2/9/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/9/2017,Closed with explanation,Yes,No,2337719
1/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/10/2017,Closed with explanation,Yes,No,2283123
2/24/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,2/24/2017,Closed with explanation,Yes,No,2359661
1/9/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/9/2017,Closed with non-monetary relief,Yes,No,2281657
3/9/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NV,,3/9/2017,Closed with explanation,Yes,No,2379813
2/24/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/28/2017,Closed with monetary relief,Yes,No,2358884
2/3/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,TX,Servicemember,2/3/2017,Closed with explanation,Yes,No,2327234
3/28/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NC,,3/29/2017,Closed with explanation,Yes,No,2407347
1/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/17/2017,Closed with explanation,Yes,Yes,2291661
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,,3/16/2017,Closed with explanation,Yes,No,2391050
1/13/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,Monterey Financial Services LLC,GA,,1/17/2017,Closed with explanation,Yes,Yes,2288645
3/24/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,DriveTime,TX,,3/24/2017,Closed with explanation,Yes,No,2401788
1/9/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FC HoldCo LLC,IL,,1/9/2017,Closed with explanation,Yes,No,2280636
1/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KS,,1/5/2017,Closed with non-monetary relief,Yes,No,2276544
1/4/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,PA,,1/4/2017,Closed with explanation,Yes,No,2275597
3/30/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/30/2017,Closed with explanation,Yes,No,2410545
3/27/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/27/2017,Closed with explanation,Yes,Yes,2406594
3/24/2017,Money transfers,International money transfer,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/24/2017,Closed with monetary relief,No,No,2401222
3/25/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/25/2017,Closed with non-monetary relief,Yes,No,2404425
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,1/18/2017,Closed with explanation,Yes,No,2295010
1/24/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,1/24/2017,Closed with explanation,Yes,Yes,2309118
3/27/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,Riverwalk Financial Corporation,MO,,3/27/2017,Closed,Yes,No,2404094
2/19/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,2/19/2017,Closed with explanation,Yes,No,2351680
1/31/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,1/31/2017,Closed with explanation,Yes,No,2320552
3/2/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/2/2017,Closed with explanation,Yes,No,2369574
3/12/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/12/2017,Closed with explanation,Yes,No,2382981
2/10/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,Older American,2/10/2017,Closed with non-monetary relief,Yes,No,2338356
3/23/2017,Mortgage,Other mortgage,Credit decision / Underwriting,,Company can't verify or dispute the facts in the complaint,"Shellpoint Partners, LLC",FL,,3/23/2017,Closed with explanation,Yes,No,2402190
1/29/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,1/29/2017,Closed with explanation,Yes,No,2316484
1/17/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,1/17/2017,Closed with monetary relief,No,No,2292549
2/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/9/2017,Closed with non-monetary relief,Yes,No,2328076
3/10/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/10/2017,Closed with explanation,No,No,2381041
1/28/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,1/28/2017,Closed with explanation,Yes,No,2316276
2/27/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,OH,,2/27/2017,Closed with explanation,Yes,Yes,2361622
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,CA,,3/22/2017,Closed with explanation,Yes,No,2398421
2/17/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,IL,,2/23/2017,Closed with explanation,Yes,No,2350616
1/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company disputes the facts presented in the complaint,"Enova International, Inc.",GA,,1/24/2017,Closed with explanation,Yes,No,2307184
1/7/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,1/7/2017,Closed with explanation,Yes,No,2279558
2/14/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/16/2017,Closed with explanation,Yes,No,2340837
3/24/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PR,Older American,3/24/2017,Closed with explanation,Yes,No,2403064
3/29/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,Older American,3/29/2017,Closed with explanation,Yes,No,2410466
1/24/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company believes complaint represents an opportunity for improvement to better serve consumers,"BROKER SOLUTIONS, INC.",CA,Older American,1/27/2017,Closed with explanation,Yes,No,2307583
2/13/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,,2/17/2017,Closed with explanation,Yes,No,2340922
2/23/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/23/2017,Closed with explanation,Yes,No,2356094
2/2/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,Older American,2/2/2017,Closed with non-monetary relief,Yes,No,2324762
1/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/24/2017,Closed with non-monetary relief,Yes,No,2305331
2/3/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/3/2017,Closed with explanation,Yes,Yes,2326743
1/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,,2/2/2017,Closed with explanation,Yes,No,2316563
1/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/10/2017,Closed with non-monetary relief,Yes,No,2282637
1/18/2017,Prepaid card,General purpose card,Unauthorized transactions/trans. issues,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,FL,,2/14/2017,Closed with explanation,Yes,No,2294612
3/12/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,3/12/2017,Closed with non-monetary relief,Yes,No,2382545
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,OR,,1/24/2017,Closed with explanation,Yes,No,2307752
2/20/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Atlanticus Services Corporation,FL,Servicemember,2/24/2017,Closed,No,No,2351541
3/12/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/12/2017,Closed with explanation,Yes,No,2382726
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,360 MORTGAGE GROUP LLC,CA,,1/5/2017,Closed with explanation,Yes,No,2273003
3/23/2017,Consumer Loan,Pawn loan,Applied for loan/did not receive money,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,Servicemember,3/23/2017,Closed with explanation,Yes,No,2401871
3/9/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,Older American,3/9/2017,Closed with explanation,Yes,Yes,2380209
1/29/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/2/2017,Closed with explanation,Yes,No,2316249
2/28/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,,3/2/2017,Closed with non-monetary relief,No,No,2364734
2/3/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",GA,,2/3/2017,Closed with explanation,Yes,Yes,2325809
3/7/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,3/7/2017,Closed with explanation,Yes,Yes,2375153
1/19/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,Servicemember,1/20/2017,Closed with explanation,Yes,No,2294613
1/27/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",WA,,1/27/2017,Closed with explanation,Yes,No,2314890
2/16/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/16/2017,Closed with explanation,Yes,No,2347372
2/21/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,Older American,2/21/2017,Closed with monetary relief,Yes,Yes,2353797
1/5/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/5/2017,Closed with explanation,Yes,No,2275851
1/24/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",KY,,1/24/2017,Closed with monetary relief,Yes,No,2307681
2/26/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,"Buckley Madole, P.C.",CA,,3/1/2017,Closed with explanation,Yes,No,2361990
1/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,CA,,1/16/2017,Closed with explanation,Yes,Yes,2291422
2/2/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/2/2017,Closed with monetary relief,Yes,No,2324032
2/17/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,,2/17/2017,Closed with explanation,Yes,No,2350352
1/19/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,,1/19/2017,Closed with monetary relief,Yes,Yes,2294482
2/22/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,2/22/2017,Closed with explanation,Yes,Yes,2355154
3/20/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"MARINER FINANCE, LLC",DE,Servicemember,3/21/2017,Closed with explanation,Yes,No,2395151
1/15/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,1/15/2017,Closed with explanation,Yes,No,2290739
2/1/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,2/1/2017,Closed with monetary relief,Yes,No,2322263
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,1/6/2017,Closed with explanation,Yes,Yes,2278622
1/11/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,TX,Older American,1/12/2017,Closed with explanation,Yes,Yes,2283275
3/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",SC,,3/24/2017,Closed with explanation,Yes,Yes,2403593
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,2/7/2017,Closed with explanation,Yes,No,2332738
1/5/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",OH,Older American,1/5/2017,Closed with explanation,Yes,No,2277112
1/15/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/15/2017,Closed with non-monetary relief,Yes,No,2291150
2/26/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,VA,Servicemember,3/1/2017,Closed with monetary relief,Yes,No,2362031
1/16/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,1/16/2017,Closed with non-monetary relief,Yes,No,2290227
2/25/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,Servicemember,2/25/2017,Closed with non-monetary relief,Yes,No,2359857
1/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/27/2017,Closed with explanation,Yes,No,2314800
1/11/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,TX,,1/11/2017,Closed with explanation,Yes,No,2284007
1/13/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,1/13/2017,Closed with non-monetary relief,No,No,2287985
3/21/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,WA,Older American,3/21/2017,Closed with monetary relief,Yes,No,2396550
3/20/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/20/2017,Closed with explanation,Yes,No,2395812
1/30/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,,1/30/2017,Closed with explanation,Yes,No,2317577
2/23/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,TX,,2/23/2017,Closed with non-monetary relief,Yes,No,2357445
2/10/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,,2/10/2017,Closed with explanation,Yes,No,2337810
1/26/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MOVEMENT MORTGAGE LLC,LA,,1/26/2017,Closed with explanation,Yes,Yes,2313325
1/23/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,1/23/2017,Closed with monetary relief,Yes,No,2303740
2/27/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,2/27/2017,Closed with explanation,Yes,No,2363422
1/11/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/11/2017,Closed with explanation,Yes,No,2282595
1/7/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/7/2017,Closed with non-monetary relief,Yes,No,2279420
3/1/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IL,,3/6/2017,Closed with non-monetary relief,Yes,No,2366240
1/8/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/8/2017,Closed with explanation,Yes,Yes,2279832
2/23/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"Atlas Credit Company, Inc.",TX,,3/15/2017,Closed with explanation,Yes,Yes,2358071
1/19/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",DC,,1/19/2017,Closed with monetary relief,Yes,No,2294433
1/4/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/4/2017,Closed with explanation,Yes,Yes,2275549
2/26/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,2/26/2017,Closed with non-monetary relief,Yes,No,2361884
2/10/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,2/15/2017,Closed with non-monetary relief,Yes,No,2338248
1/5/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,1/5/2017,Closed with explanation,Yes,No,2277355
1/14/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MN,,1/14/2017,Closed with monetary relief,Yes,No,2289964
3/22/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,AZ,Older American,3/22/2017,Closed with monetary relief,Yes,Yes,2398949
3/14/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,3/14/2017,Closed with explanation,Yes,No,2383367
2/17/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,,2/17/2017,Closed with explanation,No,No,2350354
2/23/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OR,,2/28/2017,Closed with explanation,Yes,No,2358079
2/1/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,,2/1/2017,Closed with non-monetary relief,Yes,No,2323079
1/24/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AL,,1/24/2017,Closed with monetary relief,Yes,No,2309108
3/31/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,3/31/2017,Closed with explanation,Yes,No,2411338
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MT,,3/30/2017,Closed with explanation,Yes,No,2412035
2/2/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,2/2/2017,Closed with explanation,Yes,No,2324792
1/27/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,Servicemember,1/27/2017,Closed with explanation,Yes,No,2315390
1/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,SCHOOLSFIRST FEDERAL CREDIT UNION,CA,,1/9/2017,Closed with explanation,Yes,No,2276506
2/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,2/27/2017,Closed with explanation,Yes,Yes,2362205
3/1/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,VA,,3/6/2017,Closed with monetary relief,Yes,No,2367690
1/24/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IA,,1/24/2017,Closed with explanation,No,No,2307604
1/16/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/16/2017,Closed with explanation,Yes,Yes,2291185
2/12/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/12/2017,Closed with explanation,Yes,No,2340355
1/17/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MD,,1/17/2017,Closed with explanation,Yes,Yes,2292854
3/17/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MD,,3/20/2017,Closed with explanation,Yes,No,2391659
3/28/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,3/28/2017,Closed with monetary relief,Yes,Yes,2408381
2/16/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/16/2017,Closed with non-monetary relief,Yes,No,2348966
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,KS,,3/10/2017,Closed with explanation,Yes,Yes,2381520
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/29/2017,Closed with explanation,Yes,No,2410566
1/15/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,1/15/2017,Closed with monetary relief,Yes,No,2289776
1/4/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,1/4/2017,Closed with explanation,Yes,No,2274224
1/2/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/2/2017,Closed with explanation,Yes,No,2270945
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,WI,,1/26/2017,Closed with explanation,Yes,Yes,2312744
3/28/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,IL,Servicemember,3/28/2017,Closed with explanation,Yes,No,2407371
2/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,,2/20/2017,Closed with explanation,Yes,Yes,2351250
2/12/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,2/12/2017,Closed with explanation,Yes,No,2340216
3/25/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/25/2017,Closed with explanation,Yes,No,2403948
1/30/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"I.C. System, Inc.",FL,,2/2/2017,Closed with explanation,Yes,Yes,2318889
1/20/2017,Mortgage,Home equity loan or line of credit,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/20/2017,Closed with explanation,Yes,No,2302087
1/10/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"loanDepot.com, LLC",CA,,1/10/2017,Closed with explanation,Yes,No,2280949
3/28/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,Older American,3/28/2017,Closed with non-monetary relief,Yes,No,2407838
3/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TX,,3/23/2017,Closed with explanation,Yes,No,2400508
2/15/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/15/2017,Closed with explanation,Yes,Yes,2344947
2/14/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/14/2017,Closed with explanation,Yes,No,2342596
2/27/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/2/2017,Closed with monetary relief,Yes,No,2363616
2/20/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"MONEY SOURCE, THE",TX,Servicemember,2/20/2017,Closed with explanation,Yes,No,2351399
1/23/2017,Credit card,,Cash advance fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IA,Servicemember,1/23/2017,Closed with explanation,Yes,No,2305303
2/7/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/7/2017,Closed with monetary relief,Yes,No,2331972
2/2/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NY,Older American,2/2/2017,Closed with explanation,Yes,Yes,2324514
1/12/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",TX,,1/12/2017,Closed with explanation,Yes,No,2287922
2/2/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,2/2/2017,Closed with monetary relief,Yes,No,2325134
3/10/2017,Mortgage,Other mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/10/2017,Closed with explanation,Yes,No,2382498
1/3/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CO,,1/4/2017,Closed with monetary relief,Yes,Yes,2272940
3/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,NJ,,3/8/2017,Closed with explanation,Yes,Yes,2378282
1/18/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"Colony Brands, Inc.",LA,,1/19/2017,Closed with explanation,No,Yes,2293648
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,MN,,1/10/2017,Closed with explanation,Yes,No,2275960
1/18/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",DC,,1/18/2017,Closed with explanation,Yes,No,2294983
3/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/25/2017,Closed with explanation,Yes,No,2404271
2/1/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NJ,,2/1/2017,Closed with monetary relief,Yes,No,2323561
2/8/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/8/2017,Closed with explanation,No,Yes,2334763
2/7/2017,Payday loan,,Charged fees or interest I didn't expect,,Company disputes the facts presented in the complaint,"Enova International, Inc.",VA,,2/7/2017,Closed with explanation,Yes,No,2332370
3/15/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,Servicemember,3/15/2017,Closed with explanation,Yes,Yes,2386497
2/2/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IA,,2/2/2017,Closed with explanation,Yes,No,2323828
3/23/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,FL,,3/23/2017,Closed with explanation,Yes,No,2401003
1/13/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,1/13/2017,Closed with explanation,Yes,Yes,2289504
1/2/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,,1/2/2017,Closed with non-monetary relief,Yes,No,2271090
1/25/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/25/2017,Closed with non-monetary relief,Yes,No,2311742
3/6/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,3/6/2017,Closed with explanation,Yes,No,2373472
2/8/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,,2/8/2017,Closed with explanation,Yes,No,2334703
3/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/27/2017,Closed with monetary relief,Yes,No,2405960
3/31/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes the complaint is the result of a misunderstanding,MOHELA,SC,,3/31/2017,Closed with explanation,Yes,No,2413939
1/26/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,1/26/2017,Closed with monetary relief,Yes,No,2312652
1/16/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,1/16/2017,Closed with explanation,Yes,No,2290828
3/2/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,CA,Older American,3/6/2017,Closed with explanation,Yes,No,2367087
3/2/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/6/2017,Closed with explanation,Yes,No,2368803
3/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,3/1/2017,Closed with non-monetary relief,Yes,No,2366563
1/12/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,1/12/2017,Closed with monetary relief,Yes,No,2285512
2/7/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WR STARKEY MORTGAGE LLP,GA,,3/13/2017,Closed with explanation,Yes,No,2331161
2/23/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,Servicemember,2/23/2017,Closed with explanation,Yes,No,2357448
3/6/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/9/2017,Closed with explanation,Yes,Yes,2373702
2/10/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,2/10/2017,Closed with non-monetary relief,Yes,No,2339400
3/21/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,5/11/2017,Closed with explanation,Yes,No,2395388
3/7/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,,3/7/2017,Closed with explanation,Yes,Yes,2373957
3/8/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",MO,,3/8/2017,Closed with explanation,Yes,Yes,2376825
2/20/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,Servicemember,2/20/2017,Closed with non-monetary relief,Yes,No,2351228
2/10/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Servicemember,2/10/2017,Closed with explanation,Yes,Yes,2338683
1/28/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/28/2017,Closed with explanation,Yes,No,2316069
1/8/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/8/2017,Closed with explanation,Yes,No,2280008
2/3/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/8/2017,Closed with explanation,Yes,No,2326345
2/1/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,"Older American, Servicemember",2/6/2017,Closed with monetary relief,Yes,No,2323162
2/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,Servicemember,2/8/2017,Closed with explanation,Yes,No,2333547
3/4/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AL,Servicemember,3/8/2017,Closed with non-monetary relief,Yes,No,2371752
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,IL,Older American,1/10/2017,Closed with non-monetary relief,Yes,No,2283431
1/12/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/13/2017,Closed with explanation,Yes,No,2287169
3/16/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,3/16/2017,Closed with monetary relief,No,No,2391647
2/2/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/2/2017,Closed with monetary relief,Yes,No,2325256
3/1/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,Older American,3/3/2017,Closed with non-monetary relief,Yes,No,2365977
1/4/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/4/2017,Closed with non-monetary relief,Yes,No,2273533
1/24/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,,1/24/2017,Closed with explanation,Yes,Yes,2305157
3/23/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,TX,,3/24/2017,Closed with explanation,Yes,No,2401911
2/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/14/2017,Closed with explanation,Yes,No,2337453
3/6/2017,Payday loan,,Can't stop charges to bank account,,Company believes it acted appropriately as authorized by contract or law,"Harpeth Financial Services, LLC",TN,,3/6/2017,Closed with explanation,Yes,No,2374345
1/31/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,OR,,1/31/2017,Closed with explanation,Yes,No,2318752
3/30/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,,3/30/2017,Closed with explanation,Yes,No,2408866
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/8/2017,Closed with explanation,Yes,No,2377703
1/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/5/2017,Closed with explanation,Yes,Yes,2276363
2/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,Servicemember,2/27/2017,Closed with non-monetary relief,Yes,No,2362054
1/4/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,WA,,1/4/2017,Closed with explanation,Yes,No,2274620
1/17/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MA,,1/17/2017,Closed with explanation,Yes,Yes,2291559
3/16/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/16/2017,Closed with non-monetary relief,Yes,No,2388464
3/30/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,3/30/2017,Closed with explanation,Yes,No,2411233
3/3/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/3/2017,Closed with explanation,Yes,No,2369242
3/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,NY,,3/24/2017,Closed with explanation,Yes,No,2401617
2/7/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,Servicemember,2/7/2017,Closed with explanation,Yes,Yes,2332222
3/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/13/2017,Closed with explanation,Yes,No,2369066
3/6/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/6/2017,Closed with non-monetary relief,Yes,No,2373974
3/14/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/14/2017,Closed with explanation,Yes,No,2386370
3/26/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/26/2017,Closed with explanation,Yes,No,2404306
1/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/17/2017,Closed with explanation,Yes,No,2286943
3/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/6/2017,Closed with explanation,Yes,Yes,2373934
3/23/2017,Consumer Loan,Vehicle lease,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,,3/23/2017,Closed with explanation,Yes,No,2402199
3/13/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/13/2017,Closed with non-monetary relief,Yes,No,2383919
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,1/10/2017,Closed with explanation,Yes,No,2282638
3/19/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/19/2017,Closed with explanation,Yes,No,2394092
3/25/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,3/25/2017,Closed with non-monetary relief,Yes,No,2404186
3/21/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/21/2017,Closed with non-monetary relief,Yes,No,2397046
1/6/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,GA,,1/6/2017,Closed with explanation,Yes,No,2278633
1/31/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,,1/31/2017,Closed with monetary relief,Yes,No,2319652
2/24/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,NY,,2/24/2017,Closed with explanation,Yes,No,2360870
1/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,1/16/2017,Closed with explanation,Yes,No,2292826
1/27/2017,Credit card,,Privacy,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,1/27/2017,Closed with explanation,Yes,No,2312705
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/29/2017,Closed with explanation,Yes,No,2409195
1/13/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IA,Servicemember,1/13/2017,Closed with explanation,Yes,No,2288135
1/26/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Xerox State & Local Solutions, Inc.",NY,,2/1/2017,Closed with monetary relief,Yes,No,2313516
1/17/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Rosebud Economic Development Corporation,AZ,Older American,1/19/2017,Closed with explanation,Yes,No,2291167
3/17/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint caused principally by actions of third party outside the control or direction of the company,UNITED SECURITY FINANCIAL,VA,,3/17/2017,Closed with explanation,Yes,No,2392261
3/1/2017,Consumer Loan,Vehicle loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/1/2017,Closed with explanation,Yes,Yes,2365906
1/24/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/27/2017,Closed with monetary relief,Yes,No,2307302
2/19/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,CT,,2/19/2017,Closed with explanation,Yes,Yes,2351663
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/16/2017,Closed with explanation,Yes,No,2390100
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MT,,3/30/2017,Closed with explanation,Yes,No,2412178
2/12/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,2/12/2017,Closed with monetary relief,Yes,No,2339757
3/22/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,3/22/2017,Closed with non-monetary relief,Yes,No,2399092
3/7/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/7/2017,Closed with explanation,Yes,No,2376332
3/26/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/26/2017,Closed with explanation,Yes,No,2404672
3/11/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/11/2017,Closed with explanation,Yes,No,2382539
1/3/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,1/3/2017,Closed with non-monetary relief,Yes,No,2271841
3/31/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MN,,3/31/2017,Closed with monetary relief,Yes,No,2413126
3/17/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/20/2017,Closed with explanation,Yes,No,2392266
2/15/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,2/22/2017,Closed,Yes,No,2346764
1/24/2017,Other financial service,Debt settlement,Fraud or scam,,Company believes it acted appropriately as authorized by contract or law,Equitable Acceptance Corporation,MA,,1/24/2017,Closed with non-monetary relief,Yes,Yes,2309274
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/22/2017,Closed with explanation,Yes,No,2399344
3/23/2017,Payday loan,,Can't stop charges to bank account,,Company believes it acted appropriately as authorized by contract or law,"Harpeth Financial Services, LLC",TN,,3/23/2017,Closed with explanation,Yes,No,2398466
3/1/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,FL,Older American,3/1/2017,Closed with explanation,Yes,No,2367438
1/19/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,Older American,1/19/2017,Closed with explanation,Yes,No,2293800
3/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",TX,,3/27/2017,Closed with explanation,Yes,No,2406524
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,Older American,3/27/2017,Closed with explanation,Yes,No,2404741
3/10/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,Servicemember,3/10/2017,Closed with explanation,No,Yes,2381466
2/10/2017,Credit card,,Other,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,NC,,2/10/2017,Closed with explanation,Yes,No,2337117
1/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,FL,,1/13/2017,Closed with explanation,Yes,No,2288019
3/15/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,"Credit Central Holdings, LLC",NC,,3/15/2017,Closed with explanation,Yes,No,2387908
3/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DC,,3/13/2017,Closed with explanation,Yes,No,2384403
3/23/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company disputes the facts presented in the complaint,"French Financial, Inc.",TX,,3/23/2017,Closed with explanation,Yes,No,2400921
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,3/31/2017,Closed with explanation,Yes,No,2413871
3/26/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/26/2017,Closed with non-monetary relief,Yes,No,2404349
1/9/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/9/2017,Closed with explanation,Yes,Yes,2280311
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,3/29/2017,Closed with explanation,Yes,No,2408473
3/26/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NM,,3/27/2017,Closed with explanation,Yes,No,2404405
3/29/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,3/29/2017,Closed with explanation,Yes,No,2409773
1/8/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/8/2017,Closed with explanation,Yes,No,2279462
3/22/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/22/2017,Closed with explanation,Yes,No,2399452
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,,3/16/2017,Closed with explanation,Yes,No,2391446
3/20/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AR,,3/20/2017,Closed with explanation,Yes,Yes,2395686
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,1/24/2017,Closed with explanation,Yes,Yes,2308631
2/8/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",DC,,2/8/2017,Closed with explanation,Yes,No,2335773
1/3/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/3/2017,Closed with explanation,Yes,No,2273340
2/28/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/28/2017,Closed with explanation,Yes,No,2364143
3/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,"Older American, Servicemember",3/20/2017,Closed with explanation,Yes,No,2393957
3/12/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/12/2017,Closed with explanation,Yes,No,2382906
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NH,,3/29/2017,Closed with explanation,Yes,No,2407506
3/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/17/2017,Closed with explanation,Yes,No,2390346
2/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,2/5/2017,Closed with explanation,Yes,No,2327995
2/19/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/19/2017,Closed with non-monetary relief,Yes,No,2351034
2/21/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/27/2017,Closed with explanation,Yes,No,2353215
3/21/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",DE,,3/21/2017,Closed with monetary relief,Yes,No,2395890
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/29/2017,Closed with explanation,Yes,No,2409721
1/23/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,1/23/2017,Closed with explanation,No,No,2306317
1/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,1/26/2017,Closed with explanation,Yes,No,2312035
1/13/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,OH,,1/13/2017,Closed with non-monetary relief,Yes,Yes,2289363
2/28/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,,2/28/2017,Closed with explanation,Yes,No,2365660
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/30/2017,Closed with non-monetary relief,Yes,No,2411491
1/25/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/25/2017,Closed with non-monetary relief,Yes,No,2309472
2/10/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NY,Servicemember,2/10/2017,Closed with explanation,Yes,No,2336473
1/3/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,"Older American, Servicemember",1/3/2017,Closed with explanation,Yes,No,2272837
2/23/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,2/23/2017,Closed with non-monetary relief,Yes,No,2354900
2/1/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,,2/1/2017,Closed with explanation,Yes,Yes,2321083
3/23/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/23/2017,Closed with non-monetary relief,No,No,2400407
1/3/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",NC,,1/3/2017,Closed with explanation,Yes,No,2273107
1/31/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,"Opportunity Financial, LLC",VA,,2/3/2017,Closed with explanation,Yes,No,2320847
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,3/27/2017,Closed with explanation,Yes,No,2406186
1/30/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,AZ,"Older American, Servicemember",1/30/2017,Closed with explanation,Yes,Yes,2317812
3/7/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,OH,,3/7/2017,Closed with non-monetary relief,Yes,No,2376496
1/20/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,1/20/2017,Closed with monetary relief,Yes,No,2302204
2/15/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MO,,2/22/2017,Closed with explanation,Yes,Yes,2345772
2/14/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AZ,,2/14/2017,Closed with monetary relief,Yes,No,2343024
2/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,OK,,2/22/2017,Closed with explanation,Yes,Yes,2356793
2/23/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/23/2017,Closed with explanation,Yes,No,2358328
2/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,Servicemember,2/8/2017,Closed with explanation,Yes,No,2328504
3/10/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/10/2017,Closed with explanation,Yes,Yes,2382091
2/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,2/18/2017,Closed with explanation,Yes,No,2350296
3/20/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,NY,,3/20/2017,Closed with explanation,Yes,No,2395387
1/29/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",MN,Older American,1/29/2017,Closed with explanation,Yes,Yes,2316544
1/17/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,,1/17/2017,Closed with explanation,Yes,Yes,2291379
1/7/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,1/7/2017,Closed with non-monetary relief,Yes,No,2279519
2/7/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,2/7/2017,Closed with monetary relief,Yes,No,2328821
3/21/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Older American,3/21/2017,Closed with explanation,Yes,No,2396834
3/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/17/2017,Closed with non-monetary relief,Yes,No,2393054
1/20/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TN,,1/20/2017,Closed with explanation,No,No,2296978
2/3/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,2/3/2017,Closed with explanation,Yes,No,2325699
1/31/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/31/2017,Closed with non-monetary relief,Yes,No,2319304
2/23/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,FL,,2/23/2017,Closed with explanation,Yes,No,2357995
3/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,MS,,3/15/2017,Closed with explanation,Yes,Yes,2387546
2/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/3/2017,Closed with explanation,Yes,No,2327051
2/7/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NV,,2/9/2017,Closed with explanation,Yes,No,2329943
1/10/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",MA,Older American,1/10/2017,Closed with explanation,Yes,No,2283979
3/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",UT,,3/25/2017,Closed with non-monetary relief,Yes,No,2403951
3/20/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",ID,,3/20/2017,Closed with explanation,Yes,No,2394117
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/15/2017,Closed with explanation,Yes,No,2345891
2/20/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MI,,2/20/2017,Closed with monetary relief,Yes,Yes,2352022
2/16/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/16/2017,Closed with explanation,No,No,2348281
3/29/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/29/2017,Closed with explanation,Yes,No,2408646
2/4/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FC HoldCo LLC,RI,,2/4/2017,Closed with explanation,Yes,Yes,2327822
3/8/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/8/2017,Closed with explanation,Yes,No,2377583
3/19/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,,3/19/2017,Closed with explanation,Yes,No,2393814
1/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",RI,,1/20/2017,Closed with explanation,Yes,No,2295341
3/20/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/20/2017,Closed with explanation,Yes,No,2395579
2/16/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MD,,2/16/2017,Closed with monetary relief,Yes,No,2347818
3/19/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",WI,Older American,3/19/2017,Closed with explanation,Yes,No,2393881
3/29/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,FL,,4/2/2017,Closed with explanation,Yes,No,2409583
1/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/3/2017,Closed with explanation,Yes,No,2271980
3/21/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,3/21/2017,Closed with explanation,No,No,2397979
1/27/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/27/2017,Closed with explanation,Yes,Yes,2312004
3/18/2017,Consumer Loan,Vehicle lease,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,OK,,3/18/2017,Closed with explanation,Yes,No,2392426
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,3/29/2017,Closed with explanation,Yes,No,2409160
3/1/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,3/3/2017,Closed with explanation,Yes,No,2363851
3/27/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,3/27/2017,Closed with explanation,Yes,No,2405945
2/14/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",FL,,2/14/2017,Closed with explanation,Yes,Yes,2344725
3/29/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/29/2017,Closed with explanation,Yes,No,2406742
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,1/10/2017,Closed with explanation,Yes,No,2282692
3/22/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,3/22/2017,Closed with explanation,Yes,No,2397521
2/7/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/7/2017,Closed with monetary relief,Yes,No,2329234
1/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,,1/25/2017,Closed with monetary relief,Yes,No,2310169
1/6/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"SELECT PORTFOLIO SERVICING, INC.",AZ,Older American,1/6/2017,Closed with explanation,Yes,No,2277925
2/13/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,AR,,2/16/2017,Closed with non-monetary relief,Yes,Yes,2341256
1/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/26/2017,Closed with explanation,Yes,No,2307402
3/10/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,3/10/2017,Closed with explanation,Yes,No,2380788
1/4/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/4/2017,Closed with non-monetary relief,Yes,No,2274821
3/14/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,3/14/2017,Closed with explanation,Yes,No,2383433
2/2/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"HOMEBRIDGE FINANCIAL SERVICES, INC.",FL,,2/2/2017,Closed with explanation,Yes,No,2325350
1/2/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/2/2017,Closed with explanation,Yes,Yes,2271437
1/22/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"BROKER SOLUTIONS, INC.",CA,,1/22/2017,Closed with explanation,Yes,Yes,2303892
1/7/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/7/2017,Closed with explanation,Yes,Yes,2279518
2/24/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/24/2017,Closed with explanation,Yes,Yes,2360397
1/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/25/2017,Closed with monetary relief,Yes,No,2308688
2/21/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,Servicemember,2/21/2017,Closed with explanation,Yes,Yes,2353497
1/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MN,Older American,1/25/2017,Closed with explanation,Yes,No,2311135
3/21/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company disputes the facts presented in the complaint,Paragon Credit Services,AZ,Servicemember,3/21/2017,Closed with explanation,Yes,Yes,2396036
1/11/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",LA,,1/11/2017,Closed with explanation,Yes,No,2284445
1/17/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,1/17/2017,Closed with explanation,Yes,No,2292487
3/13/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/13/2017,Closed with non-monetary relief,Yes,No,2382904
3/8/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TOWER LOAN OF MISSISSIPPI, INC.",LA,,3/11/2017,Closed with explanation,Yes,No,2377951
1/13/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,VA,,1/13/2017,Closed with explanation,Yes,No,2288057
1/12/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/12/2017,Closed with explanation,Yes,No,2287738
3/18/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,FL,,3/18/2017,Closed with explanation,Yes,No,2393588
3/17/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/17/2017,Closed with explanation,Yes,No,2390991
2/3/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,,2/3/2017,Closed with non-monetary relief,Yes,No,2324009
3/30/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MO,,3/30/2017,Closed with non-monetary relief,Yes,No,2410865
3/8/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,3/8/2017,Closed with explanation,Yes,Yes,2378807
1/5/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CT,,1/5/2017,Closed with non-monetary relief,Yes,Yes,2276749
3/6/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Army and Air Force Exchange Service,NC,,3/6/2017,Closed with explanation,Yes,Yes,2374469
3/17/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/20/2017,Closed with non-monetary relief,Yes,No,2392204
3/15/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/15/2017,Closed with non-monetary relief,Yes,No,2388416
1/9/2017,Money transfers,Domestic (US) money transfer,Other transaction issues,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,1/9/2017,Closed with explanation,Yes,No,2281026
3/14/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,3/14/2017,Closed with explanation,Yes,No,2386341
2/1/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,2/1/2017,Closed with explanation,Yes,Yes,2321597
3/26/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/26/2017,Closed with non-monetary relief,Yes,No,2404646
3/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/1/2017,Closed with explanation,Yes,No,2366088
3/10/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/10/2017,Closed with explanation,Yes,No,2381433
2/12/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Older American,2/12/2017,Closed with monetary relief,Yes,No,2339794
2/11/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,MD,Servicemember,2/15/2017,Closed with explanation,Yes,No,2339925
3/28/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,3/28/2017,Closed with explanation,Yes,Yes,2408104
1/5/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NY,,1/5/2017,Closed with non-monetary relief,Yes,Yes,2276653
3/13/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/13/2017,Closed with explanation,Yes,No,2385119
3/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/10/2017,Closed with explanation,Yes,No,2381469
3/19/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SD,,4/19/2017,Closed with explanation,Yes,No,2394030
1/11/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,1/11/2017,Closed with explanation,Yes,No,2282760
2/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",TX,,2/6/2017,Closed with explanation,Yes,No,2329157
3/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,3/28/2017,Closed with explanation,Yes,No,2407388
1/18/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,MOHELA,MN,,1/18/2017,Closed with explanation,Yes,No,2294659
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/29/2017,Closed with explanation,Yes,No,2409938
1/19/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WA,,1/19/2017,Closed with explanation,Yes,No,2295462
2/3/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,OH,,2/3/2017,Closed with explanation,Yes,No,2326088
3/16/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,Servicemember,3/20/2017,Closed with explanation,Yes,No,2391089
2/6/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,,2/6/2017,Closed with monetary relief,Yes,No,2329283
3/22/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,3/22/2017,Closed with explanation,Yes,No,2400002
1/6/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,Foreman Financial Inc.,CA,,1/9/2017,Closed with explanation,Yes,No,2275909
2/5/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MI,,2/5/2017,Closed with explanation,Yes,No,2328275
1/27/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/27/2017,Closed with monetary relief,Yes,No,2315397
1/11/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,1/11/2017,Closed with explanation,Yes,No,2285832
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/22/2017,Closed with non-monetary relief,Yes,No,2398713
3/8/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,3/8/2017,Closed with explanation,Yes,Yes,2376725
3/31/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/31/2017,Closed with non-monetary relief,Yes,No,2412037
2/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/28/2017,Closed with non-monetary relief,Yes,No,2364101
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,3/29/2017,Closed with explanation,Yes,No,2408778
3/22/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/22/2017,Closed with explanation,Yes,No,2399086
3/30/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,4/1/2017,Closed with explanation,Yes,No,2411610
3/22/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/22/2017,Closed with explanation,Yes,Yes,2399558
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,3/16/2017,Closed with explanation,Yes,No,2390180
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,3/22/2017,Closed with explanation,Yes,No,2398719
1/20/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,CA,,1/20/2017,Closed with explanation,Yes,No,2298959
1/26/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company disputes the facts presented in the complaint,SLM CORPORATION,MO,,1/26/2017,Closed with explanation,Yes,Yes,2310547
3/13/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/13/2017,Closed with explanation,Yes,No,2384118
1/13/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Quality Loan Service Corporation,CA,,1/13/2017,Closed with explanation,No,No,2289443
3/23/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/24/2017,Closed with explanation,Yes,No,2401712
2/14/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,CA,,2/17/2017,Closed with explanation,Yes,No,2344663
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,3/16/2017,Closed with explanation,Yes,No,2389814
3/30/2017,Money transfers,Domestic (US) money transfer,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/30/2017,Closed with explanation,Yes,No,2409047
3/10/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/13/2017,Closed with explanation,Yes,No,2381814
1/19/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/19/2017,Closed with explanation,Yes,No,2297699
3/17/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,Servicemember,3/17/2017,Closed with explanation,Yes,No,2390257
3/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/16/2017,Closed with explanation,Yes,No,2390029
2/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/26/2017,Closed with explanation,Yes,Yes,2361046
1/1/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,RUSHMORE LOAN MANAGEMENT SERVICES LLC,CA,,1/1/2017,Closed with explanation,Yes,No,2270741
1/23/2017,Consumer Loan,Vehicle lease,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MI,Older American,1/23/2017,Closed with explanation,Yes,No,2303776
1/25/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,MOHELA,PA,,1/25/2017,Closed with explanation,Yes,No,2309488
1/27/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CO,,2/1/2017,Closed with explanation,Yes,No,2314832
2/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/4/2017,Closed with non-monetary relief,Yes,Yes,2327436
2/20/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,Older American,2/24/2017,Closed with explanation,Yes,No,2351264
3/29/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,Older American,3/29/2017,Closed with non-monetary relief,Yes,No,2406811
1/24/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/24/2017,Closed with explanation,Yes,No,2307228
3/7/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"JH Portfolio Debt Equities, LLC",PA,,3/10/2017,Closed with explanation,Yes,No,2374574
3/28/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/28/2017,Closed with non-monetary relief,Yes,No,2406870
2/28/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,CA,,2/28/2017,Closed with explanation,Yes,No,2364698
3/24/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MA,,3/24/2017,Closed with explanation,Yes,No,2401897
1/18/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,1/18/2017,Closed with explanation,Yes,Yes,2294064
2/15/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,2/17/2017,Closed with explanation,Yes,Yes,2345519
2/27/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NY,,2/27/2017,Closed with explanation,Yes,Yes,2362572
1/10/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/10/2017,Closed with explanation,Yes,No,2282891
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/29/2017,Closed with explanation,Yes,No,2407641
3/7/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,PA,Servicemember,3/7/2017,Closed with explanation,Yes,Yes,2375333
3/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/13/2017,Closed with non-monetary relief,Yes,No,2384683
2/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,2/15/2017,Closed with explanation,Yes,No,2346407
1/11/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/11/2017,Closed with non-monetary relief,Yes,No,2284697
3/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/28/2017,Closed with non-monetary relief,Yes,No,2406761
2/10/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CORELOGIC INC,AZ,,2/10/2017,Closed with explanation,Yes,No,2335840
1/19/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/19/2017,Closed with explanation,Yes,No,2297572
3/30/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/31/2017,Closed with explanation,Yes,No,2412005
1/13/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FIRST NATIONAL BANK OF PENNSYLVANIA,UT,,1/13/2017,Closed with explanation,Yes,Yes,2286733
1/28/2017,Credit card,,Arbitration,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CO,,1/28/2017,Closed with non-monetary relief,No,Yes,2316384
3/24/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,Older American,3/24/2017,Closed with explanation,Yes,No,2401233
3/16/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes complaint is the result of an isolated error,MOHELA,OH,,3/16/2017,Closed with explanation,Yes,No,2389669
2/22/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OK,,3/1/2017,Closed with explanation,Yes,Yes,2356906
2/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/16/2017,Closed with non-monetary relief,Yes,No,2348898
2/15/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/15/2017,Closed with non-monetary relief,Yes,No,2345924
3/31/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AR,,4/3/2017,Closed with monetary relief,Yes,No,2413140
3/16/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes complaint is the result of an isolated error,MOHELA,OH,,3/16/2017,Closed with explanation,Yes,No,2390726
3/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IN,,3/7/2017,Closed with explanation,Yes,No,2369841
2/22/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,2/22/2017,Closed with explanation,No,No,2354244
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,Servicemember,3/22/2017,Closed with explanation,Yes,No,2399267
2/27/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,2/27/2017,Closed with explanation,Yes,No,2362000
3/12/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,Servicemember,3/14/2017,Closed with explanation,Yes,No,2382962
2/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,2/28/2017,Closed with non-monetary relief,Yes,No,2364906
1/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OR,,1/27/2017,Closed with explanation,Yes,No,2315327
3/18/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,IL,Older American,3/20/2017,Closed with monetary relief,Yes,No,2393571
1/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CT,"Older American, Servicemember",1/7/2017,Closed with explanation,Yes,No,2279276
3/21/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/21/2017,Closed with explanation,Yes,No,2395533
3/8/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,Older American,3/8/2017,Closed with explanation,Yes,No,2378013
3/29/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Older American,3/29/2017,Closed with explanation,Yes,No,2409248
2/15/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,2/15/2017,Closed with explanation,Yes,No,2346611
3/14/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/14/2017,Closed with explanation,Yes,No,2387266
3/1/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't temporarily postpone payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,WI,,3/1/2017,Closed with explanation,Yes,No,2365819
3/28/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,3/28/2017,Closed with explanation,Yes,No,2406237
2/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,2/27/2017,Closed with explanation,Yes,No,2356658
2/2/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,2/8/2017,Closed with explanation,Yes,Yes,2324905
3/11/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,SC,Servicemember,3/11/2017,Closed with explanation,Yes,Yes,2382618
2/1/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,2/1/2017,Closed with explanation,Yes,No,2320205
2/14/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WA,,2/16/2017,Closed with explanation,Yes,Yes,2341657
3/2/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/6/2017,Closed with explanation,Yes,No,2366300
3/28/2017,Consumer Loan,Installment loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/28/2017,Closed with explanation,Yes,No,2407677
2/21/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"CASHCALL, INC.",VA,,4/21/2017,Closed with explanation,Yes,No,2352929
1/25/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,1/25/2017,Closed with explanation,Yes,No,2311079
3/24/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,3/24/2017,Closed with non-monetary relief,Yes,No,2401080
3/1/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/6/2017,Closed with explanation,Yes,No,2367095
1/17/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IN,Older American,1/20/2017,Closed with monetary relief,Yes,No,2291326
3/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NE,,3/20/2017,Closed with explanation,Yes,Yes,2395099
1/16/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IA,,1/16/2017,Closed with explanation,Yes,No,2291142
2/14/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/17/2017,Closed with explanation,Yes,No,2344087
3/21/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company disputes the facts presented in the complaint,CARDINAL FINANCIAL COMPANY,NY,,3/21/2017,Closed with explanation,Yes,No,2397016
3/11/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/11/2017,Closed with explanation,Yes,No,2381114
2/13/2017,Mortgage,Home equity loan or line of credit,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,NC,,2/13/2017,Closed with explanation,Yes,Yes,2342602
3/7/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,HI,Older American,3/7/2017,Closed with explanation,Yes,No,2376037
2/27/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NC,,2/27/2017,Closed with explanation,Yes,Yes,2363347
3/21/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,3/21/2017,Closed with explanation,Yes,No,2397600
3/14/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,3/14/2017,Closed with explanation,Yes,Yes,2387004
2/25/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CT,,3/1/2017,Closed with explanation,Yes,No,2361051
3/9/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,3/9/2017,Closed with explanation,Yes,No,2379194
1/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/7/2017,Closed with explanation,Yes,No,2279647
3/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/27/2017,Closed with explanation,Yes,No,2405228
1/22/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,Older American,1/22/2017,Closed with explanation,Yes,No,2302594
3/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/24/2017,Closed with explanation,Yes,No,2402565
3/3/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/3/2017,Closed with explanation,Yes,No,2368026
1/17/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/17/2017,Closed with explanation,Yes,No,2292541
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/14/2017,Closed with explanation,Yes,Yes,2385867
2/8/2017,Mortgage,Reverse mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,Older American,2/8/2017,Closed with explanation,Yes,No,2335215
3/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/27/2017,Closed with explanation,Yes,No,2406516
3/9/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,"Brelvis Consulting, LLC",AK,Servicemember,3/13/2017,Closed with explanation,Yes,No,2377775
3/16/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IN,Older American,3/16/2017,Closed with explanation,Yes,No,2391399
3/15/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/15/2017,Closed with explanation,Yes,No,2387828
3/16/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,UNITED SERVICES AUTOMOBILE ASSOCIATION,NV,Servicemember,3/16/2017,Closed with explanation,Yes,No,2387988
3/24/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,4/11/2017,Closed with explanation,Yes,No,2402420
1/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/24/2017,Closed with explanation,Yes,No,2307405
3/14/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,,3/14/2017,Closed with explanation,Yes,No,2386604
2/24/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Keep getting calls about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,MN,,2/24/2017,Closed with explanation,Yes,No,2360625
3/14/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/14/2017,Closed with explanation,Yes,No,2384546
3/14/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WA,,3/14/2017,Closed with explanation,Yes,Yes,2385422
2/11/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,2/11/2017,Closed with non-monetary relief,Yes,No,2337816
3/11/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/11/2017,Closed with explanation,Yes,No,2381601
3/18/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,3/18/2017,Closed with explanation,Yes,No,2392107
3/31/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/31/2017,Closed with explanation,Yes,No,2411244
1/26/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,NY,,1/31/2017,Closed with explanation,Yes,Yes,2312907
1/19/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/19/2017,Closed with monetary relief,Yes,No,2297599
1/13/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/13/2017,Closed with explanation,Yes,No,2287209
3/8/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/19/2017,Closed with explanation,Yes,No,2378622
2/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/28/2017,Closed with non-monetary relief,Yes,No,2363108
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/29/2017,Closed with explanation,Yes,No,2408044
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/29/2017,Closed with explanation,Yes,No,2410778
1/21/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,College Loan Corporation,OH,,1/21/2017,Closed with explanation,No,No,2301520
2/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,STANDARD MORTGAGE CORPORATION,LA,,2/15/2017,Closed with monetary relief,Yes,No,2345456
3/30/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,3/30/2017,Closed with explanation,Yes,No,2412589
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/31/2017,Closed with explanation,Yes,No,2411876
3/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/15/2017,Closed with explanation,Yes,No,2389507
3/24/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,3/24/2017,Closed with explanation,Yes,No,2402959
3/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Older American,3/10/2017,Closed with explanation,Yes,No,2382392
2/4/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/4/2017,Closed with monetary relief,Yes,No,2328001
3/29/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/29/2017,Closed with non-monetary relief,Yes,No,2410082
3/14/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,3/14/2017,Closed with explanation,Yes,No,2385765
1/23/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes the complaint is the result of a misunderstanding,"Ray Klein, Inc.",SC,,1/25/2017,Closed with explanation,Yes,No,2303031
3/9/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,CA,,3/9/2017,Closed with explanation,Yes,No,2379628
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MT,,3/30/2017,Closed with explanation,Yes,No,2411546
2/24/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TN,,2/24/2017,Closed with explanation,Yes,No,2359845
1/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",SC,,1/27/2017,Closed with explanation,Yes,Yes,2315927
1/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,Automotive Credit Corporation,MO,,2/2/2017,Closed with explanation,Yes,Yes,2317929
3/7/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,,3/13/2017,Closed with explanation,Yes,No,2375789
3/23/2017,Money transfers,International money transfer,Wrong amount charged or received,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/23/2017,Closed with monetary relief,Yes,No,2401872
3/3/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",FL,,3/7/2017,Closed with explanation,Yes,Yes,2370438
2/28/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",AZ,,3/2/2017,Closed with explanation,Yes,No,2365167
2/25/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NV,,2/25/2017,Closed with explanation,Yes,No,2360994
3/31/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,4/27/2017,Closed with non-monetary relief,Yes,No,2413318
1/5/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,1/6/2017,Closed with explanation,Yes,No,2275967
2/12/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,DE,,2/12/2017,Closed with explanation,Yes,No,2340404
2/1/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,3/8/2017,Closed with explanation,Yes,No,2322770
3/14/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company can't verify or dispute the facts in the complaint,UNITED SERVICES AUTOMOBILE ASSOCIATION,AE,Servicemember,3/14/2017,Closed with explanation,Yes,No,2386087
2/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",DC,,3/1/2017,Closed with explanation,Yes,No,2361426
2/3/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,2/3/2017,Closed with explanation,Yes,No,2326986
3/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/20/2017,Closed with explanation,Yes,No,2393892
3/19/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/19/2017,Closed with explanation,Yes,No,2393962
2/15/2017,Money transfers,Domestic (US) money transfer,Other transaction issues,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,STATE EMPLOYEES CREDIT UNION,NC,,2/21/2017,Closed with explanation,Yes,Yes,2345374
3/22/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,3/22/2017,Closed with explanation,Yes,No,2399929
3/19/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,Older American,3/19/2017,Closed with monetary relief,Yes,No,2393913
3/29/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,3/29/2017,Closed with explanation,Yes,No,2409535
2/8/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,2/8/2017,Closed with non-monetary relief,Yes,No,2335138
2/6/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,MI,Older American,2/9/2017,Closed with explanation,Yes,No,2328516
2/27/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CARRINGTON MORTGAGE SERVICES, LLC",GA,,2/27/2017,Closed with explanation,Yes,No,2362354
3/22/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/22/2017,Closed with non-monetary relief,Yes,No,2399563
1/20/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/20/2017,Closed with monetary relief,Yes,No,2299097
2/19/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITY NATIONAL BANK,CA,Servicemember,2/19/2017,Closed with explanation,Yes,No,2351723
1/27/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,PENTAGON FEDERAL CREDIT UNION,GA,,1/27/2017,Closed with explanation,Yes,No,2314784
1/10/2017,Mortgage,Conventional adjustable mortgage (ARM),Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",ID,,1/10/2017,Closed with non-monetary relief,Yes,No,2282056
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/29/2017,Closed with explanation,Yes,No,2409994
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,3/29/2017,Closed with explanation,Yes,No,2409642
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,,2/21/2017,Closed with explanation,Yes,No,2346107
1/8/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,1/8/2017,Closed with explanation,Yes,No,2279720
1/28/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",WV,Older American,1/28/2017,Closed with explanation,Yes,No,2316123
3/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NE,,3/20/2017,Closed with explanation,Yes,No,2395725
2/11/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,,2/11/2017,Closed with monetary relief,Yes,No,2340013
3/15/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/15/2017,Closed with monetary relief,Yes,No,2388459
3/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,3/24/2017,Closed with non-monetary relief,Yes,No,2403586
1/2/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/2/2017,Closed with explanation,Yes,No,2271294
1/30/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"STERLING JEWELERS, INC.",IN,,2/2/2017,Closed with explanation,Yes,Yes,2317762
1/20/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,1/20/2017,Closed with explanation,Yes,No,2301970
3/26/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,3/26/2017,Closed with explanation,Yes,No,2404688
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/29/2017,Closed with explanation,Yes,No,2409697
3/30/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,3/30/2017,Closed with explanation,Yes,No,2412640
1/17/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,1/17/2017,Closed with explanation,Yes,No,2291936
1/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,,1/3/2017,Closed with explanation,Yes,No,2272885
3/30/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/30/2017,Closed with explanation,Yes,No,2410041
3/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,TCF NATIONAL BANK,PA,,3/28/2017,Closed with explanation,Yes,No,2367683
3/14/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/14/2017,Closed with explanation,Yes,No,2387147
3/27/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IN,,3/27/2017,Closed with non-monetary relief,Yes,No,2404903
1/31/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company disputes the facts presented in the complaint,CROSSCOUNTRY MORTGAGE INC,OH,,2/14/2017,Closed with explanation,Yes,No,2319824
3/11/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,3/14/2017,Closed with explanation,Yes,No,2382674
1/13/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,WI,,1/13/2017,Closed with explanation,Yes,No,2289118
1/10/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/10/2017,Closed with monetary relief,Yes,No,2282900
3/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",PA,,3/25/2017,Closed with explanation,Yes,No,2404173
3/17/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,,3/17/2017,Closed with non-monetary relief,Yes,No,2393198
3/22/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,3/22/2017,Closed with explanation,Yes,No,2398552
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/26/2017,Closed with explanation,Yes,No,2311502
2/1/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,KY,,2/1/2017,Closed with monetary relief,Yes,No,2320922
1/23/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,LA,,1/23/2017,Closed with non-monetary relief,Yes,No,2303869
1/12/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TN,,1/12/2017,Closed with explanation,Yes,No,2287830
3/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/20/2017,Closed with explanation,Yes,No,2395756
1/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,"BROKER SOLUTIONS, INC.",MD,Older American,2/13/2017,Closed with explanation,Yes,No,2276648
2/14/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,Older American,2/14/2017,Closed with monetary relief,Yes,No,2343694
1/17/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/17/2017,Closed with explanation,Yes,Yes,2291686
2/14/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,2/14/2017,Closed with explanation,Yes,No,2341343
3/21/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/21/2017,Closed with non-monetary relief,Yes,No,2395678
3/13/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/13/2017,Closed with explanation,Yes,No,2383489
2/21/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,2/21/2017,Closed with explanation,Yes,No,2353461
3/20/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/20/2017,Closed with explanation,Yes,No,2395052
2/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,"William D. Meeker Enterprises, Inc.",FL,,2/4/2017,Closed with explanation,Yes,No,2327807
2/11/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,NV,,2/15/2017,Closed with explanation,Yes,Yes,2340100
3/17/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/17/2017,Closed with explanation,Yes,No,2390536
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,3/14/2017,Closed with explanation,Yes,No,2385666
2/8/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,Older American,2/13/2017,Closed with non-monetary relief,Yes,No,2333556
3/20/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,IA,,3/20/2017,Closed with explanation,Yes,No,2394723
3/23/2017,Mortgage,Home equity loan or line of credit,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,Older American,3/23/2017,Closed with monetary relief,Yes,No,2401992
3/30/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",SC,Older American,3/30/2017,Closed with explanation,Yes,No,2412045
3/10/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/10/2017,Closed with explanation,Yes,No,2382050
2/1/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/1/2017,Closed with non-monetary relief,Yes,No,2321818
1/31/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",MD,,1/31/2017,Closed with explanation,Yes,No,2318027
1/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/20/2017,Closed with non-monetary relief,Yes,No,2301114
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MT,,3/30/2017,Closed with explanation,Yes,No,2410988
3/20/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/20/2017,Closed with explanation,Yes,No,2396104
3/22/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,3/22/2017,Closed with explanation,Yes,No,2399568
3/5/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/5/2017,Closed with monetary relief,Yes,No,2371978
1/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,NC,,1/13/2017,Closed with explanation,Yes,No,2286451
1/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,1/25/2017,Closed with explanation,Yes,No,2311040
3/27/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,OH,,3/27/2017,Closed with explanation,Yes,No,2404854
2/2/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,2/7/2017,Closed with explanation,Yes,Yes,2325217
3/29/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,"Older American, Servicemember",3/29/2017,Closed with explanation,Yes,No,2409482
1/31/2017,Credit card,,Transaction issue,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,1/31/2017,Closed with explanation,Yes,No,2320693
1/12/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,1/12/2017,Closed with explanation,Yes,No,2286880
1/10/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OR,Servicemember,1/10/2017,Closed with explanation,Yes,No,2282919
3/16/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,3/16/2017,Closed with explanation,Yes,Yes,2390727
3/30/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/30/2017,Closed with non-monetary relief,Yes,No,2412607
2/9/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,2/9/2017,Closed with explanation,Yes,No,2334853
1/17/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/17/2017,Closed with explanation,Yes,No,2292737
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/29/2017,Closed with explanation,Yes,No,2409635
1/11/2017,Bank account or service,(CD) Certificate of deposit,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,GA,Older American,1/11/2017,Closed with explanation,Yes,No,2284384
3/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/29/2017,Closed with explanation,Yes,No,2408756
3/26/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/26/2017,Closed with non-monetary relief,Yes,No,2404482
2/27/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",UT,,2/27/2017,Closed with explanation,Yes,No,2363454
2/17/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",AZ,,2/17/2017,Closed with explanation,Yes,No,2347217
3/23/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,3/23/2017,Closed with explanation,Yes,No,2400548
1/30/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,,2/3/2017,Closed with explanation,Yes,No,2318834
3/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NM,,3/27/2017,Closed with explanation,Yes,No,2404653
3/23/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/23/2017,Closed with explanation,Yes,No,2401778
3/22/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",GA,,3/22/2017,Closed with explanation,Yes,No,2398500
1/12/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/12/2017,Closed with explanation,Yes,No,2287265
2/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/2/2017,Closed with non-monetary relief,Yes,No,2324428
1/27/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't temporarily postpone payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NC,,1/27/2017,Closed with explanation,Yes,No,2315162
1/16/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,Older American,1/16/2017,Closed with explanation,Yes,No,2290764
3/13/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,,3/13/2017,Closed with monetary relief,Yes,No,2384802
2/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,STONEGATE MORTGAGE CORPORATION,GA,Servicemember,2/16/2017,Closed with non-monetary relief,Yes,No,2348277
3/19/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/19/2017,Closed with explanation,Yes,No,2394051
1/4/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MO,,1/4/2017,Closed with explanation,Yes,Yes,2275060
1/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",MD,Older American,1/25/2017,Closed with explanation,Yes,Yes,2311204
3/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/23/2017,Closed with explanation,Yes,No,2400469
3/30/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",AE,Servicemember,3/30/2017,Closed with explanation,Yes,No,2411495
3/16/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,3/17/2017,Closed with non-monetary relief,Yes,No,2390198
3/12/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/12/2017,Closed with explanation,Yes,No,2382891
3/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/27/2017,Closed with explanation,Yes,No,2404881
2/9/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,CA,,2/14/2017,Closed with explanation,Yes,No,2336099
2/9/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,2/9/2017,Closed with explanation,Yes,No,2336365
3/9/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,Older American,3/13/2017,Closed with explanation,Yes,No,2378621
1/16/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/16/2017,Closed with explanation,Yes,No,2290250
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,WA,,3/17/2017,Closed with explanation,Yes,No,2391382
3/3/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,,3/3/2017,Closed with explanation,Yes,No,2370513
1/30/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,NH,,1/30/2017,Closed with explanation,Yes,No,2318629
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"Shellpoint Partners, LLC",NJ,,1/18/2017,Closed with explanation,Yes,No,2293428
1/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,1/24/2017,Closed with non-monetary relief,Yes,No,2307297
1/9/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/9/2017,Closed with explanation,Yes,No,2280980
1/6/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LAKEVIEW LOAN SERVICING, LLC",NM,Servicemember,1/6/2017,Closed with explanation,Yes,Yes,2278606
2/28/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",RI,,2/28/2017,Closed with explanation,Yes,Yes,2364653
2/9/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"First Direct Lending, LLC",GA,,2/9/2017,Closed with explanation,Yes,No,2336911
2/28/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",DE,Older American,2/28/2017,Closed with explanation,Yes,No,2364365
3/21/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,Servicemember,3/21/2017,Closed with explanation,Yes,No,2396349
3/28/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/28/2017,Closed with explanation,Yes,No,2407987
2/14/2017,Credit card,,Transaction issue,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,TX,,2/24/2017,Closed with explanation,Yes,Yes,2342211
1/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,KS,,1/24/2017,Closed with explanation,Yes,No,2305036
2/18/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,Servicemember,2/18/2017,Closed with monetary relief,Yes,No,2351174
3/4/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,MIDFIRST BANK,TX,,3/4/2017,Closed with non-monetary relief,Yes,No,2371927
3/15/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,,3/15/2017,Closed with explanation,Yes,No,2388188
3/14/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/14/2017,Closed with explanation,Yes,No,2385665
3/22/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,,3/22/2017,Closed with explanation,Yes,No,2400188
2/7/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,CO,,2/10/2017,Closed with explanation,Yes,No,2331590
3/28/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,TX,,3/28/2017,Closed with explanation,Yes,Yes,2405043
2/22/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/22/2017,Closed with non-monetary relief,Yes,No,2356296
1/26/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes complaint represents an opportunity for improvement to better serve consumers,"MAS Financial Services, Inc.",OR,,1/26/2017,Closed with explanation,Yes,No,2312355
3/16/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/16/2017,Closed with explanation,Yes,No,2390160
2/5/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,2/5/2017,Closed with explanation,Yes,Yes,2328345
1/28/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,OR,,1/28/2017,Closed with explanation,Yes,Yes,2316272
3/14/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,3/14/2017,Closed with explanation,Yes,No,2386598
2/26/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CO,,2/26/2017,Closed with explanation,Yes,Yes,2362024
2/5/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",NJ,,2/10/2017,Closed with explanation,Yes,Yes,2328344
3/9/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MA,,3/9/2017,Closed with explanation,Yes,No,2380475
1/19/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/19/2017,Closed with explanation,Yes,No,2297895
1/26/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,1/31/2017,Closed with explanation,Yes,No,2312910
3/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/20/2017,Closed with explanation,Yes,No,2395872
3/23/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"loanDepot.com, LLC",ID,Older American,3/23/2017,Closed with explanation,Yes,Yes,2400696
3/26/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,,3/26/2017,Closed with non-monetary relief,Yes,No,2404136
2/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,2/20/2017,Closed with explanation,Yes,Yes,2351448
3/16/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ME,,3/16/2017,Closed with explanation,Yes,No,2390837
3/1/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,3/1/2017,Closed with non-monetary relief,Yes,No,2366516
2/17/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",TX,,2/17/2017,Closed with explanation,Yes,Yes,2348863
1/31/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NV,,1/31/2017,Closed with explanation,Yes,No,2321194
2/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/17/2017,Closed with explanation,Yes,Yes,2350563
1/26/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/26/2017,Closed with non-monetary relief,Yes,No,2313781
2/9/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",DE,,2/9/2017,Closed with explanation,Yes,No,2336819
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/31/2017,Closed with explanation,Yes,No,2411160
2/14/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,2/14/2017,Closed with explanation,Yes,No,2343651
1/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,1/3/2017,Closed with non-monetary relief,Yes,No,2271358
2/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KY,Older American,2/27/2017,Closed with explanation,Yes,Yes,2362356
2/20/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/24/2017,Closed with explanation,Yes,No,2351220
2/27/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/27/2017,Closed with explanation,Yes,No,2361385
1/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,GA,,1/28/2017,Closed with explanation,Yes,No,2316275
3/16/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Green & Sons Agency, Inc.",UT,,4/6/2017,Closed with explanation,Yes,No,2390879
1/18/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/18/2017,Closed with explanation,Yes,No,2293792
2/26/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CARRINGTON MORTGAGE SERVICES, LLC",NC,,2/26/2017,Closed with explanation,Yes,No,2362345
3/29/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/29/2017,Closed with explanation,Yes,No,2408436
1/11/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,1/13/2017,Closed with explanation,Yes,No,2285297
3/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/27/2017,Closed with explanation,Yes,No,2405308
3/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/29/2017,Closed with explanation,Yes,Yes,2407013
2/4/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/4/2017,Closed with explanation,Yes,No,2327742
1/23/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Having problems with customer service,Company believes it acted appropriately as authorized by contract or law,Climb Credit Inc.,AZ,Servicemember,1/26/2017,Closed with explanation,Yes,No,2306272
1/13/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,AZ,,1/13/2017,Closed with non-monetary relief,Yes,Yes,2288315
3/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,3/17/2017,Closed with explanation,Yes,No,2393232
3/30/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/30/2017,Closed with explanation,Yes,No,2410625
3/21/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",CA,,3/21/2017,Closed with explanation,Yes,No,2394516
1/1/2017,Credit card,,Other fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Continental Finance Company, LLC",PA,,1/1/2017,Closed with explanation,Yes,No,2270732
2/25/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,IL,,2/25/2017,Closed with explanation,Yes,No,2359873
3/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/28/2017,Closed with non-monetary relief,Yes,No,2408185
1/28/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes complaint is the result of an isolated error,UNITED SERVICES AUTOMOBILE ASSOCIATION,CA,,1/28/2017,Closed with non-monetary relief,Yes,No,2315454
3/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,3/13/2017,Closed with explanation,Yes,No,2383660
3/9/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NC,,3/9/2017,Closed with monetary relief,Yes,No,2378841
2/26/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,"Buckley Madole, P.C.",CA,,3/1/2017,Closed with explanation,Yes,Yes,2362068
3/14/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/14/2017,Closed with explanation,Yes,No,2386145
1/19/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,KY,Servicemember,1/19/2017,Closed with non-monetary relief,Yes,No,2293507
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/29/2017,Closed with explanation,Yes,No,2409297
3/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,Servicemember,3/24/2017,Closed with explanation,Yes,No,2402462
3/8/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,Older American,3/8/2017,Closed with non-monetary relief,Yes,No,2378581
3/22/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/22/2017,Closed with explanation,Yes,No,2399680
3/22/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/22/2017,Closed with explanation,Yes,No,2399416
2/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/24/2017,Closed with explanation,Yes,No,2359445
2/28/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NM,Older American,3/2/2017,Closed with explanation,No,No,2362751
3/19/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/19/2017,Closed with explanation,Yes,No,2394100
3/12/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/12/2017,Closed with explanation,Yes,No,2382983
1/30/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AR,,1/30/2017,Closed with non-monetary relief,Yes,No,2317633
1/12/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Servis One, Inc.",FL,Older American,1/12/2017,Closed with explanation,Yes,No,2286903
3/29/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,ME,,3/29/2017,Closed with explanation,Yes,No,2409687
2/15/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,FL,,2/15/2017,Closed with explanation,Yes,No,2346929
2/15/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,2/15/2017,Closed with explanation,Yes,No,2345515
1/3/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/3/2017,Closed with explanation,Yes,Yes,2272917
1/2/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,Servicemember,1/3/2017,Closed with explanation,Yes,No,2271286
1/20/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,1/20/2017,Closed with explanation,Yes,No,2300100
3/23/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,Servicemember,3/23/2017,Closed with explanation,Yes,No,2402087
2/17/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,Older American,2/23/2017,Closed with non-monetary relief,Yes,No,2349788
3/31/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/31/2017,Closed with explanation,Yes,Yes,2414089
2/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Michigan Mutual, Inc.",CA,,2/10/2017,Closed with explanation,Yes,No,2332189
2/17/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/17/2017,Closed with explanation,Yes,No,2347197
3/23/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,3/23/2017,Closed with explanation,Yes,No,2401172
2/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/1/2017,Closed with explanation,Yes,No,2361010
3/8/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/8/2017,Closed with non-monetary relief,Yes,No,2377208
2/22/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/22/2017,Closed with non-monetary relief,Yes,No,2355196
1/14/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes complaint represents an opportunity for improvement to better serve consumers,TCF NATIONAL BANK,VA,,1/14/2017,Closed with explanation,Yes,Yes,2290148
3/1/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't temporarily postpone payments,Company believes it acted appropriately as authorized by contract or law,MOHELA,OH,,3/1/2017,Closed with explanation,Yes,No,2367581
3/18/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/18/2017,Closed with explanation,Yes,No,2393417
1/24/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,1/24/2017,Closed with explanation,Yes,Yes,2304971
3/6/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/6/2017,Closed with explanation,Yes,No,2373978
3/10/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/10/2017,Closed with explanation,Yes,No,2382204
2/24/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/24/2017,Closed with explanation,Yes,No,2360200
3/22/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/22/2017,Closed with explanation,Yes,No,2398921
1/21/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",KY,,1/21/2017,Closed with monetary relief,Yes,No,2302767
1/3/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/3/2017,Closed with explanation,Yes,Yes,2271482
2/15/2017,Prepaid card,General purpose card,"Managing, opening, or closing account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,OR,,3/21/2017,Closed with explanation,Yes,No,2345789
2/25/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,AZ,,2/25/2017,Closed with explanation,Yes,No,2360549
1/16/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"PLS GROUP, INC",WI,,1/16/2017,Closed with non-monetary relief,Yes,No,2290245
3/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IN,,3/27/2017,Closed with explanation,Yes,No,2404721
3/29/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,,3/29/2017,Closed with explanation,Yes,No,2409846
1/21/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IN,,1/21/2017,Closed with explanation,Yes,No,2302254
3/11/2017,Mortgage,Conventional fixed mortgage,Credit decision / Underwriting,,Company believes the complaint is the result of a misunderstanding,"loanDepot.com, LLC",CA,,3/14/2017,Closed with explanation,Yes,Yes,2382843
3/8/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,MA,,3/13/2017,Closed with explanation,Yes,No,2378698
3/27/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NM,,3/27/2017,Closed with explanation,Yes,No,2404229
1/17/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,AR,,1/17/2017,Closed with non-monetary relief,Yes,Yes,2290341
3/6/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,3/6/2017,Closed with explanation,Yes,No,2373468
2/23/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/23/2017,Closed with explanation,Yes,No,2357529
2/23/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/28/2017,Closed with non-monetary relief,Yes,No,2357546
3/15/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/15/2017,Closed with explanation,Yes,No,2388986
1/20/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/20/2017,Closed with explanation,Yes,No,2300764
2/22/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KS,Older American,2/22/2017,Closed with non-monetary relief,Yes,No,2355191
3/26/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/26/2017,Closed with non-monetary relief,Yes,No,2404566
1/30/2017,Prepaid card,Gift or merchant card,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,AZ,,3/6/2017,Closed with monetary relief,Yes,No,2318294
3/14/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OR,,3/14/2017,Closed with explanation,Yes,No,2387030
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,3/29/2017,Closed with explanation,Yes,No,2407100
1/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/7/2017,Closed with non-monetary relief,Yes,No,2279530
3/16/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,UNIVERSAL ACCEPTANCE CORPORATION (NE),MN,,3/17/2017,Closed with non-monetary relief,Yes,No,2389742
1/4/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,1/4/2017,Closed with non-monetary relief,Yes,No,2275394
1/13/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TN,Older American,1/18/2017,Closed with explanation,Yes,Yes,2288464
2/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,2/22/2017,Closed with explanation,Yes,No,2345183
2/27/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,Older American,3/2/2017,Closed with explanation,Yes,No,2362516
3/24/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/24/2017,Closed with explanation,Yes,No,2403298
2/22/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company believes complaint is the result of an isolated error,SLM CORPORATION,TX,,2/22/2017,Closed with explanation,Yes,No,2354976
1/18/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,,1/18/2017,Closed with non-monetary relief,Yes,No,2292308
1/16/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NY,,1/16/2017,Closed with monetary relief,Yes,No,2293015
2/27/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,2/27/2017,Closed with non-monetary relief,Yes,No,2362483
2/7/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/7/2017,Closed with explanation,Yes,No,2332008
2/2/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,NC,,2/2/2017,Closed with explanation,Yes,No,2323110
3/29/2017,Credit reporting,,Credit monitoring or identity protection,Account terms and changes,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,Older American,3/29/2017,Closed with monetary relief,Yes,No,2408885
1/25/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,1/31/2017,Closed with non-monetary relief,Yes,No,2310271
3/9/2017,Credit card,,Credit card protection / Debt protection,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,FL,,3/9/2017,Closed with explanation,Yes,No,2380685
3/13/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,3/13/2017,Closed with explanation,Yes,No,2383073
1/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/27/2017,Closed with explanation,Yes,No,2314395
3/9/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",CA,,3/9/2017,Closed with explanation,Yes,No,2379168
2/21/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/21/2017,Closed with explanation,Yes,No,2354841
1/20/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/20/2017,Closed with explanation,Yes,No,2300057
1/20/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,Servicemember,1/20/2017,Closed with explanation,Yes,Yes,2299827
2/13/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,2/13/2017,Closed with explanation,Yes,No,2340131
3/6/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/9/2017,Closed with non-monetary relief,Yes,No,2372556
3/13/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,STERLING INFOSYSTEMS INC,IN,,3/13/2017,Closed with explanation,Yes,No,2383283
3/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/17/2017,Closed with explanation,Yes,No,2392024
1/19/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,Servicemember,1/19/2017,Closed with explanation,Yes,No,2297746
1/23/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Rubin & Rothman, LLC",NY,Older American,1/26/2017,Closed with explanation,Yes,Yes,2305999
2/24/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,,2/24/2017,Closed with explanation,Yes,No,2360288
3/29/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/29/2017,Closed with explanation,Yes,No,2410356
3/22/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",NJ,Older American,3/22/2017,Closed with explanation,Yes,No,2399220
3/24/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company believes it acted appropriately as authorized by contract or law,Texas Guaranteed,TX,,3/24/2017,Closed with explanation,Yes,No,2403408
3/8/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Rosebud Economic Development Corporation,TX,,3/13/2017,Closed with monetary relief,Yes,No,2376231
3/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/10/2017,Closed with explanation,Yes,No,2381663
2/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MO,,3/1/2017,Closed with explanation,Yes,No,2361357
1/4/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes complaint caused principally by actions of third party outside the control or direction of the company,"Credit Karma, Inc.",NJ,,1/4/2017,Closed with explanation,No,No,2275324
2/3/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,,2/3/2017,Closed with explanation,Yes,No,2327595
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/30/2017,Closed with explanation,Yes,No,2412124
1/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,,1/18/2017,Closed with explanation,Yes,Yes,2290213
2/11/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/11/2017,Closed with explanation,Yes,No,2340101
1/18/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/18/2017,Closed with explanation,Yes,Yes,2293607
3/16/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NJ,Older American,3/16/2017,Closed with explanation,Yes,Yes,2389963
3/29/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,,3/29/2017,Closed with non-monetary relief,Yes,No,2410764
3/23/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,LA,,3/23/2017,Closed with explanation,Yes,No,2400460
3/17/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,3/17/2017,Closed with explanation,Yes,No,2389820
3/20/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/20/2017,Closed with explanation,Yes,No,2394151
3/14/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/14/2017,Closed with explanation,Yes,No,2387352
1/31/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITY NATIONAL BANK,WA,,2/3/2017,Closed with explanation,Yes,Yes,2317714
2/22/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,2/22/2017,Closed with explanation,Yes,No,2354893
3/19/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,"Older American, Servicemember",3/19/2017,Closed with explanation,Yes,No,2393998
3/21/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MO,,3/21/2017,Closed with monetary relief,Yes,No,2397795
3/14/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,3/14/2017,Closed with explanation,Yes,No,2383841
2/22/2017,Consumer Loan,Installment loan,Shopping for a loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANCO POPULAR NORTH AMERICA,NY,,2/27/2017,Closed with explanation,Yes,No,2356939
3/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,NC,,3/16/2017,Closed with explanation,Yes,No,2387691
3/13/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,3/13/2017,Closed with explanation,Yes,No,2382964
1/13/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,TX,,1/13/2017,Closed with non-monetary relief,Yes,No,2289634
3/8/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,Older American,3/8/2017,Closed with explanation,Yes,No,2378505
3/26/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,3/26/2017,Closed with explanation,Yes,No,2404036
1/8/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,1/8/2017,Closed with explanation,Yes,Yes,2279696
2/4/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,2/4/2017,Closed with explanation,Yes,Yes,2327860
3/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/15/2017,Closed with explanation,Yes,No,2388097
3/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,3/5/2017,Closed with non-monetary relief,Yes,No,2371735
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,1/4/2017,Closed with explanation,Yes,No,2271574
2/22/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,2/22/2017,Closed with explanation,Yes,No,2353587
3/27/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/27/2017,Closed with non-monetary relief,Yes,No,2404309
2/25/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WI,,2/25/2017,Closed with explanation,Yes,No,2359642
3/23/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,"GATEWAY MORTGAGE GROUP, LLC",OK,,3/23/2017,Closed with explanation,Yes,No,2401232
3/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",SC,,3/3/2017,Closed with explanation,Yes,Yes,2368215
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,3/30/2017,Closed with explanation,Yes,No,2410220
3/17/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/17/2017,Closed with explanation,Yes,No,2392007
3/9/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,,3/13/2017,Closed with explanation,Yes,No,2377057
1/15/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,1/15/2017,Closed with explanation,Yes,Yes,2291199
2/17/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,,2/17/2017,Closed with non-monetary relief,Yes,No,2350689
1/5/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,MN,Older American,1/9/2017,Closed with explanation,Yes,No,2275669
1/28/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/28/2017,Closed with non-monetary relief,Yes,No,2316278
3/31/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/31/2017,Closed with explanation,Yes,No,2412638
1/24/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,TX,Older American,1/24/2017,Closed with explanation,Yes,No,2307294
3/9/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/9/2017,Closed with non-monetary relief,Yes,No,2379392
3/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/27/2017,Closed with explanation,Yes,No,2405266
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",CA,,1/9/2017,Closed with explanation,Yes,No,2277875
3/19/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/19/2017,Closed with explanation,Yes,No,2393932
1/14/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,1/14/2017,Closed with explanation,Yes,No,2288177
3/7/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,3/7/2017,Closed with non-monetary relief,Yes,Yes,2375304
2/28/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/28/2017,Closed with explanation,Yes,No,2364684
3/20/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,,3/20/2017,Closed with monetary relief,Yes,No,2394485
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/30/2017,Closed with explanation,Yes,No,2409620
3/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,3/26/2017,Closed with explanation,Yes,No,2404564
1/27/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"Metro Collection Service, Inc.",AR,,2/1/2017,Closed with explanation,Yes,No,2316048
1/29/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MA,,1/29/2017,Closed with explanation,Yes,Yes,2316490
2/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/25/2017,Closed with non-monetary relief,Yes,No,2360477
3/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/30/2017,Closed with explanation,Yes,No,2411986
2/15/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,WA,,2/21/2017,Closed with explanation,Yes,No,2344998
2/25/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NH,,2/25/2017,Closed with monetary relief,Yes,No,2360902
3/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/25/2017,Closed with explanation,Yes,No,2404585
1/12/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,"HCFS Health Care Financial Services, Inc.",FL,,1/13/2017,Closed with explanation,Yes,Yes,2287637
1/3/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,MOHELA,VA,,1/3/2017,Closed with explanation,Yes,No,2273411
2/6/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,FL,,2/6/2017,Closed with explanation,Yes,Yes,2329388
3/14/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,Older American,3/14/2017,Closed with non-monetary relief,Yes,No,2387330
3/3/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,3/3/2017,Closed with explanation,Yes,No,2370131
3/8/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,GA,Servicemember,3/28/2017,Closed with explanation,Yes,No,2377610
3/27/2017,Mortgage,Reverse mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,Older American,3/27/2017,Closed with explanation,Yes,No,2404149
3/8/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/8/2017,Closed with explanation,Yes,No,2374926
3/13/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,,3/13/2017,Closed with non-monetary relief,Yes,No,2385126
1/2/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NE,,1/2/2017,Closed with non-monetary relief,Yes,No,2271472
3/12/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/12/2017,Closed with explanation,Yes,No,2382916
2/14/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,2/14/2017,Closed with explanation,Yes,No,2341986
2/7/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,2/7/2017,Closed with explanation,Yes,Yes,2332573
1/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MN,,1/9/2017,Closed with non-monetary relief,Yes,No,2276334
1/20/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,1/20/2017,Closed with explanation,Yes,No,2301152
2/28/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",GA,,2/28/2017,Closed with explanation,Yes,No,2364216
1/4/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,First Data Corporation,CA,,1/6/2017,Closed with explanation,Yes,No,2274667
1/18/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,1/18/2017,Closed with explanation,No,No,2293894
2/1/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TN,,2/1/2017,Closed with explanation,No,No,2321456
2/10/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/14/2017,Closed with non-monetary relief,Yes,No,2338263
1/3/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,1/3/2017,Closed with explanation,Yes,No,2272571
2/27/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,2/27/2017,Closed with non-monetary relief,Yes,No,2363045
1/31/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/31/2017,Closed with explanation,Yes,No,2320152
3/10/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/10/2017,Closed with monetary relief,Yes,No,2382391
2/28/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,3/2/2017,Closed with monetary relief,Yes,No,2363182
3/11/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/11/2017,Closed with monetary relief,Yes,No,2382567
3/21/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,3/21/2017,Closed with monetary relief,Yes,No,2398075
3/14/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,3/14/2017,Closed with non-monetary relief,Yes,No,2387246
2/2/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"STERLING JEWELERS, INC.",VA,Servicemember,2/7/2017,Closed with explanation,Yes,No,2325143
1/23/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",CA,,1/23/2017,Closed with explanation,Yes,Yes,2305050
1/8/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,1/8/2017,Closed with explanation,Yes,No,2279805
3/12/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KS,,3/12/2017,Closed with non-monetary relief,Yes,No,2382761
3/18/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,Servicemember,3/18/2017,Closed with explanation,Yes,Yes,2393690
3/8/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/8/2017,Closed with non-monetary relief,Yes,Yes,2376433
3/30/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,Quality Loan Service Corporation,CA,,3/30/2017,Closed with explanation,Yes,Yes,2411360
3/7/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/7/2017,Closed with monetary relief,Yes,No,2372534
1/26/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,FL,,2/1/2017,Closed with explanation,Yes,No,2312764
1/29/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TX,,2/2/2017,Closed with non-monetary relief,Yes,Yes,2316144
3/6/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,3/6/2017,Closed with explanation,Yes,No,2373370
3/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/10/2017,Closed with explanation,Yes,No,2381502
1/26/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/26/2017,Closed with non-monetary relief,Yes,No,2309551
3/22/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Genesis Lending,MI,,3/22/2017,Closed with explanation,Yes,Yes,2397126
3/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,3/28/2017,Closed with explanation,Yes,No,2408153
1/31/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Genesis Lending,WA,,1/31/2017,Closed with explanation,Yes,No,2319891
2/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/11/2017,Closed with non-monetary relief,Yes,No,2340132
2/28/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/28/2017,Closed with explanation,Yes,No,2364605
1/16/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,Servicemember,1/16/2017,Closed with non-monetary relief,Yes,No,2290222
1/20/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",PA,,1/24/2017,Closed with explanation,Yes,No,2295955
3/3/2017,Mortgage,FHA mortgage,"Application, originator, mortgage broker",,Company disputes the facts presented in the complaint,GARDEN STATE HOME LOANS INCORPORATED,PA,,3/29/2017,Closed with explanation,No,No,2370466
1/31/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,AL,,1/31/2017,Closed with explanation,Yes,Yes,2319919
2/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,MO,,2/23/2017,Closed with monetary relief,Yes,Yes,2357949
2/26/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/26/2017,Closed with explanation,Yes,No,2361564
1/30/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,Servicemember,1/30/2017,Closed with non-monetary relief,Yes,No,2317410
1/6/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,1/6/2017,Closed with explanation,Yes,No,2278144
3/21/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,3/21/2017,Closed with explanation,Yes,Yes,2395326
1/21/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MO,,1/21/2017,Closed with monetary relief,Yes,Yes,2302283
3/29/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,Servicemember,3/29/2017,Closed with explanation,Yes,No,2410133
3/8/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MN,,3/10/2017,Closed with explanation,Yes,No,2376993
1/19/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,Servicemember,1/19/2017,Closed with explanation,Yes,No,2297151
1/12/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,Older American,1/12/2017,Closed with explanation,Yes,No,2287463
1/5/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,HIGHER EDUCATION STUDENT ASSISTANCE AUTHORITY (HESAA),NJ,,1/24/2017,Closed with explanation,Yes,No,2276091
3/1/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,3/1/2017,Closed with non-monetary relief,Yes,No,2366225
1/26/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MD,,1/26/2017,Closed with non-monetary relief,Yes,No,2312021
1/3/2017,Payday loan,,Can't contact lender,,Company believes it acted appropriately as authorized by contract or law,Midwest Recovery Systems,TN,Servicemember,2/8/2017,Closed with explanation,Yes,No,2272544
2/28/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company believes it acted appropriately as authorized by contract or law,Riverwalk Financial CORPORATION,TN,,3/30/2017,Closed with explanation,Yes,Yes,2362300
1/31/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,1/31/2017,Closed with explanation,No,No,2318180
3/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,3/28/2017,Closed with explanation,Yes,Yes,2405447
3/14/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,TN,Servicemember,3/14/2017,Closed with explanation,Yes,No,2386737
3/27/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,3/27/2017,Closed with explanation,Yes,No,2405859
2/1/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AL,,2/6/2017,Closed with explanation,Yes,No,2321290
3/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,PA,Older American,3/23/2017,Closed with explanation,Yes,Yes,2398703
1/17/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"FBC MORTGAGE, LLC",FL,,1/17/2017,Closed with explanation,Yes,Yes,2291846
3/21/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,,3/21/2017,Closed with explanation,Yes,No,2398200
3/13/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/13/2017,Closed with explanation,Yes,No,2385073
1/8/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,1/8/2017,Closed with monetary relief,Yes,No,2279921
2/21/2017,Prepaid card,General purpose card,"Managing, opening, or closing account",,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,WV,,2/24/2017,Closed with explanation,Yes,No,2354309
2/2/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,PA,,2/2/2017,Closed with explanation,Yes,Yes,2324729
1/12/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AR,,1/12/2017,Closed with explanation,Yes,No,2287604
3/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/28/2017,Closed with explanation,Yes,No,2406703
1/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/23/2017,Closed with non-monetary relief,No,No,2308780
3/27/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/27/2017,Closed with explanation,Yes,No,2404644
1/20/2017,Consumer Loan,Vehicle lease,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,GA,,1/20/2017,Closed with explanation,Yes,Yes,2301209
1/5/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,1/5/2017,Closed with explanation,Yes,No,2275627
1/9/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AL,Older American,1/10/2017,Closed with explanation,Yes,No,2281361
1/16/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,1/16/2017,Closed with explanation,Yes,No,2290544
2/17/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/17/2017,Closed with monetary relief,Yes,Yes,2347316
1/6/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,1/6/2017,Closed with explanation,Yes,No,2277369
1/23/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/23/2017,Closed with explanation,Yes,No,2302862
3/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/13/2017,Closed with non-monetary relief,Yes,No,2383404
2/23/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/23/2017,Closed with non-monetary relief,Yes,No,2358099
1/20/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MT,,1/24/2017,Closed with explanation,Yes,Yes,2301588
3/29/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/29/2017,Closed with monetary relief,Yes,No,2409096
3/29/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,3/29/2017,Closed with explanation,Yes,No,2408716
2/3/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/3/2017,Closed with explanation,Yes,Yes,2325943
3/12/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/12/2017,Closed with explanation,Yes,No,2382948
3/29/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/29/2017,Closed with non-monetary relief,Yes,No,2409424
2/22/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,2/22/2017,Closed with explanation,Yes,No,2355283
2/16/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,NJ,,2/16/2017,Closed with explanation,Yes,Yes,2348364
2/14/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,Older American,2/14/2017,Closed with monetary relief,No,Yes,2344013
2/27/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,PA,,2/27/2017,Closed with explanation,Yes,No,2361471
3/5/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MN,,3/5/2017,Closed with explanation,No,No,2372230
3/5/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/5/2017,Closed with explanation,Yes,No,2372277
1/27/2017,Bank account or service,Other bank product/service,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/27/2017,Closed with monetary relief,Yes,No,2312650
3/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/28/2017,Closed with explanation,Yes,No,2408403
2/13/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/13/2017,Closed with explanation,Yes,No,2341723
3/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,3/23/2017,Closed with explanation,Yes,No,2401194
1/31/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes the complaint is the result of a misunderstanding,"Enova International, Inc.",NC,,1/31/2017,Closed with explanation,Yes,Yes,2320895
3/11/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,3/11/2017,Closed with non-monetary relief,Yes,No,2381388
2/27/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/31/2017,Closed with explanation,Yes,No,2363279
3/14/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IA,,3/14/2017,Closed with non-monetary relief,Yes,No,2384230
2/27/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NJ,,2/27/2017,Closed with explanation,Yes,No,2361637
2/24/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/24/2017,Closed with explanation,Yes,No,2358963
3/13/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,3/13/2017,Closed with explanation,Yes,No,2383286
1/31/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NJ,,1/31/2017,Closed with explanation,Yes,No,2320390
1/16/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",WI,,1/16/2017,Closed with explanation,Yes,No,2290846
3/21/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,3/21/2017,Closed with explanation,Yes,No,2397907
1/31/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/3/2017,Closed with monetary relief,Yes,No,2319445
1/24/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,CA,,1/24/2017,Closed with explanation,Yes,No,2309254
1/9/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CORELOGIC INC,IL,Servicemember,1/9/2017,Closed with explanation,Yes,No,2281039
2/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CT,,2/13/2017,Closed with explanation,Yes,No,2341395
3/27/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/27/2017,Closed with explanation,Yes,No,2405754
3/15/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,SC,,3/15/2017,Closed with explanation,Yes,No,2387745
3/24/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/24/2017,Closed with explanation,Yes,No,2403467
3/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/15/2017,Closed with non-monetary relief,Yes,No,2387114
3/11/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/11/2017,Closed with explanation,Yes,No,2382564
3/31/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,3/31/2017,Closed with explanation,Yes,No,2413076
3/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,Older American,3/28/2017,Closed with explanation,Yes,No,2407807
3/21/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/21/2017,Closed with explanation,Yes,Yes,2394938
3/15/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,Older American,3/15/2017,Closed with non-monetary relief,Yes,No,2389601
2/22/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,,2/22/2017,Closed with explanation,Yes,Yes,2355148
2/1/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,NJ,,2/1/2017,Closed with explanation,Yes,No,2323377
1/17/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,1/17/2017,Closed with explanation,Yes,No,2292600
2/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,,2/10/2017,Closed with non-monetary relief,Yes,No,2338403
3/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/7/2017,Closed with explanation,Yes,No,2374997
2/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",SC,Older American,2/13/2017,Closed with explanation,Yes,Yes,2342033
3/21/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"WASHINGTON FEDERAL, NATIONAL ASSOCIATION",WA,,3/21/2017,Closed with explanation,Yes,No,2398116
2/24/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Need information about my balance/terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"College Foundation, Inc.",SC,,3/23/2017,Closed with explanation,Yes,No,2359570
3/21/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",CA,Servicemember,3/21/2017,Closed with explanation,Yes,No,2395904
3/14/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,Older American,3/14/2017,Closed with explanation,Yes,No,2383317
2/26/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NV,,2/26/2017,Closed with explanation,Yes,No,2361604
1/27/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,WA,,1/27/2017,Closed with explanation,Yes,No,2315256
1/10/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,PHH Mortgage Services Corporation,NJ,,1/10/2017,Closed with explanation,Yes,No,2283473
2/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/20/2017,Closed with explanation,Yes,No,2352198
2/23/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company believes the complaint is the result of a misunderstanding,Reliant Financial Corporation,CA,,3/25/2017,Closed with monetary relief,No,Yes,2356426
1/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/23/2017,Closed with explanation,Yes,Yes,2305001
2/22/2017,Prepaid card,ID prepaid card,Unauthorized transactions/trans. issues,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,IL,,2/27/2017,Closed with explanation,Yes,No,2355617
3/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,ND,Servicemember,3/13/2017,Closed with non-monetary relief,Yes,No,2384015
2/16/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,NC,,2/16/2017,Closed with explanation,Yes,No,2348399
3/22/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,Servicemember,3/22/2017,Closed with explanation,Yes,No,2396303
1/12/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/12/2017,Closed with monetary relief,Yes,No,2285394
3/8/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,3/8/2017,Closed with explanation,Yes,No,2377743
1/4/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/4/2017,Closed with explanation,Yes,No,2273463
3/14/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,"Brelvis Consulting, LLC",CA,,4/4/2017,Closed with explanation,Yes,No,2384126
1/27/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"GREAT WESTERN BANCORP, INC.",SD,,2/7/2017,Closed with explanation,Yes,No,2314488
3/6/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",VA,,3/6/2017,Closed with monetary relief,Yes,No,2372916
2/14/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,2/14/2017,Closed with explanation,Yes,No,2343731
3/6/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ZIONS BANCORPORATION,TX,,3/6/2017,Closed with monetary relief,Yes,No,2371989
2/14/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/14/2017,Closed with non-monetary relief,Yes,No,2344840
3/10/2017,Bank account or service,(CD) Certificate of deposit,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WI,Older American,3/10/2017,Closed with explanation,Yes,Yes,2381662
1/8/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/8/2017,Closed with explanation,Yes,No,2279928
3/28/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",NY,,3/28/2017,Closed with explanation,Yes,No,2407355
2/20/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,2/20/2017,Closed with explanation,Yes,No,2351526
2/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,Servicemember,2/7/2017,Closed with explanation,Yes,No,2329900
2/10/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/10/2017,Closed with explanation,Yes,No,2339423
2/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,Servicemember,2/11/2017,Closed with explanation,Yes,No,2340332
2/9/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,2/9/2017,Closed with explanation,Yes,No,2333516
2/18/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/18/2017,Closed with explanation,Yes,No,2352494
2/2/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Older American,2/14/2017,Closed with explanation,Yes,No,2323658
1/13/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CO,,1/13/2017,Closed with non-monetary relief,Yes,No,2288540
2/23/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,2/23/2017,Closed with explanation,Yes,Yes,2356233
2/1/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,2/1/2017,Closed with explanation,Yes,No,2321398
3/28/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/28/2017,Closed with monetary relief,Yes,No,2406972
2/8/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Wembley's Inc,CA,,4/10/2017,Closed with explanation,Yes,No,2333773
3/6/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,3/6/2017,Closed with explanation,Yes,Yes,2374359
1/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/23/2017,Closed with explanation,Yes,No,2305833
1/4/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/4/2017,Closed with non-monetary relief,Yes,No,2275525
3/5/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MD,,3/5/2017,Closed with explanation,Yes,No,2372140
3/1/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,UT,,3/1/2017,Closed with monetary relief,Yes,Yes,2363755
3/29/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,TCF NATIONAL BANK,IL,,3/29/2017,Closed with explanation,Yes,No,2409662
1/10/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,CA,,1/10/2017,Closed with explanation,Yes,Yes,2284037
2/8/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,Servicemember,2/8/2017,Closed with explanation,Yes,Yes,2335414
2/26/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,"Buckley Madole, P.C.",CA,,3/1/2017,Closed with explanation,Yes,No,2361446
3/17/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,Older American,3/17/2017,Closed with explanation,Yes,No,2392383
2/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/28/2017,Closed with non-monetary relief,Yes,No,2357033
2/13/2017,Credit card,,Convenience checks,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NV,Older American,2/13/2017,Closed with monetary relief,Yes,No,2341337
1/24/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,WA,,1/24/2017,Closed with non-monetary relief,Yes,No,2307112
2/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,Older American,2/23/2017,Closed with explanation,Yes,No,2357942
3/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Paramount GR Holdings, LLC",FL,,3/17/2017,Closed with explanation,Yes,No,2390114
1/27/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",KY,,1/27/2017,Closed with explanation,Yes,No,2316004
1/25/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,TN,,1/25/2017,Closed with explanation,Yes,No,2311053
1/3/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TX,Older American,1/3/2017,Closed with explanation,Yes,No,2272652
1/26/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,,1/26/2017,Closed with explanation,Yes,No,2312381
3/30/2017,Consumer Loan,Vehicle lease,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,FL,Servicemember,3/30/2017,Closed with explanation,Yes,No,2411926
2/26/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/26/2017,Closed with non-monetary relief,Yes,No,2360934
2/9/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,GA,,2/9/2017,Closed with explanation,Yes,No,2337211
3/25/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",WI,,3/25/2017,Closed with explanation,Yes,No,2404124
1/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,1/17/2017,Closed with explanation,Yes,Yes,2290394
2/1/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,Older American,2/1/2017,Closed with non-monetary relief,Yes,No,2322642
2/3/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/7/2017,Closed with non-monetary relief,Yes,No,2326149
1/5/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,NM,,1/5/2017,Closed with explanation,Yes,No,2276295
1/1/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't temporarily postpone payments,Company believes complaint is the result of an isolated error,SLM CORPORATION,PA,,1/1/2017,Closed with explanation,Yes,No,2270990
3/19/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,3/19/2017,Closed with explanation,Yes,Yes,2393924
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,MD,,3/14/2017,Closed with explanation,Yes,No,2381929
2/8/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"FBC MORTGAGE, LLC",FL,,2/8/2017,Closed with explanation,Yes,Yes,2335368
3/15/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,OH,,3/15/2017,Closed with explanation,Yes,No,2385833
1/2/2017,Mortgage,VA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,FL,Servicemember,1/2/2017,Closed with non-monetary relief,Yes,No,2271123
3/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/13/2017,Closed with explanation,Yes,No,2385152
2/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/11/2017,Closed with non-monetary relief,Yes,No,2338565
1/21/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,1/21/2017,Closed with monetary relief,Yes,No,2302325
2/15/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,IL,,2/15/2017,Closed with explanation,Yes,No,2346382
2/14/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,2/14/2017,Closed with explanation,Yes,Yes,2342734
2/22/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,,2/22/2017,Closed with explanation,Yes,No,2354934
2/8/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/8/2017,Closed with explanation,Yes,No,2333165
2/9/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,2/9/2017,Closed with monetary relief,Yes,No,2337395
2/8/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,2/8/2017,Closed with explanation,Yes,No,2335631
3/21/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,3/22/2017,Closed with explanation,Yes,No,2397740
3/8/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,MA,,3/8/2017,Closed with explanation,Yes,No,2377885
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,,2/9/2017,Closed with non-monetary relief,Yes,No,2336164
3/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TN,,3/2/2017,Closed with non-monetary relief,Yes,No,2368879
3/8/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,AZ,,3/8/2017,Closed with explanation,Yes,No,2376183
1/23/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,1/23/2017,Closed with explanation,Yes,Yes,2305405
1/15/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,Older American,1/15/2017,Closed with explanation,Yes,No,2292522
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,CA,,3/14/2017,Closed with explanation,Yes,No,2380837
1/11/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,IL,,1/11/2017,Closed with explanation,Yes,No,2282897
2/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,2/2/2017,Closed with explanation,Yes,No,2325138
3/30/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",MD,,3/30/2017,Closed with explanation,Yes,No,2408983
1/24/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,KY,,1/24/2017,Closed with explanation,Yes,No,2307415
3/13/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,Servicemember,3/13/2017,Closed with explanation,Yes,No,2383035
3/10/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/13/2017,Closed with explanation,Yes,No,2380937
1/26/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",NM,,1/26/2017,Closed with explanation,Yes,No,2312456
1/19/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,MD,,1/19/2017,Closed with explanation,Yes,No,2297023
3/6/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/6/2017,Closed with explanation,Yes,No,2374344
2/14/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Navient Solutions, LLC.",CA,,4/4/2017,Closed with explanation,Yes,No,2344698
3/15/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/16/2017,Closed with explanation,Yes,No,2389031
3/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,3/16/2017,Closed with explanation,Yes,No,2391073
1/17/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,1/17/2017,Closed with non-monetary relief,Yes,No,2290966
1/22/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,1/22/2017,Closed with explanation,Yes,Yes,2302556
2/20/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,PA,,2/24/2017,Closed with explanation,Yes,No,2351846
1/26/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/1/2017,Closed with non-monetary relief,Yes,No,2313349
3/7/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",TX,,3/7/2017,Closed with explanation,Yes,No,2373362
1/19/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,1/19/2017,Closed with explanation,Yes,No,2298350
3/15/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,3/15/2017,Closed with explanation,Yes,Yes,2389557
2/15/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"MARINER FINANCE, LLC",TN,,2/17/2017,Closed with explanation,Yes,No,2344450
1/27/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/27/2017,Closed with explanation,Yes,Yes,2312235
2/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,2/28/2017,Closed with explanation,Yes,Yes,2363971
2/21/2017,Mortgage,Other mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/21/2017,Closed with explanation,Yes,Yes,2353586
3/22/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/22/2017,Closed with non-monetary relief,Yes,No,2399303
2/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/25/2017,Closed with explanation,Yes,No,2361338
1/4/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NV,,1/4/2017,Closed with non-monetary relief,Yes,No,2275231
2/6/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LoanCare, LLC",VA,,2/9/2017,Closed with explanation,Yes,No,2330796
2/25/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,Servicemember,2/25/2017,Closed with explanation,Yes,No,2359420
3/26/2017,Credit card,,Balance transfer,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/26/2017,Closed with monetary relief,Yes,No,2404181
1/28/2017,Mortgage,Conventional adjustable mortgage (ARM),Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CHEMICAL FINANCIAL CORPORATION,MI,,2/1/2017,Closed with explanation,Yes,Yes,2315345
1/23/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/23/2017,Closed with non-monetary relief,Yes,No,2303393
1/23/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/23/2017,Closed with non-monetary relief,Yes,No,2307052
3/14/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,SC,Older American,3/14/2017,Closed with explanation,Yes,No,2387189
3/11/2017,Credit card,,Advertising and marketing,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",VA,,3/11/2017,Closed with explanation,Yes,Yes,2382655
2/8/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OR,Servicemember,2/14/2017,Closed with explanation,Yes,No,2335704
3/23/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IL,,3/23/2017,Closed with monetary relief,Yes,No,2401826
2/8/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",GA,,2/8/2017,Closed with explanation,Yes,No,2334657
2/22/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/22/2017,Closed with monetary relief,Yes,No,2356142
1/19/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/19/2017,Closed with monetary relief,Yes,No,2295773
2/7/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Keep getting calls about my loan,Company believes it acted appropriately as authorized by contract or law,MOHELA,SC,,2/7/2017,Closed with explanation,Yes,No,2330163
1/31/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/31/2017,Closed with explanation,Yes,No,2318109
3/7/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,3/7/2017,Closed with explanation,Yes,No,2376027
1/2/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,MD,"Older American, Servicemember",1/2/2017,Closed with explanation,Yes,No,2270836
2/21/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Older American,2/21/2017,Closed with monetary relief,Yes,No,2353118
2/11/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/11/2017,Closed with explanation,Yes,No,2340543
1/31/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IA,,1/31/2017,Closed with non-monetary relief,Yes,No,2320286
1/20/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,,1/20/2017,Closed with explanation,Yes,No,2296046
2/4/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,2/4/2017,Closed with explanation,Yes,No,2328041
2/16/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,2/16/2017,Closed with explanation,Yes,Yes,2346665
2/14/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AZ,Servicemember,2/17/2017,Closed with explanation,Yes,No,2344422
1/6/2017,Mortgage,Reverse mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/6/2017,Closed with monetary relief,Yes,Yes,2276662
2/10/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NJ,,2/10/2017,Closed with explanation,Yes,No,2337990
2/3/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/3/2017,Closed with explanation,Yes,No,2326719
1/1/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",TX,,1/3/2017,Closed with explanation,Yes,No,2270551
3/29/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,NJ,,3/30/2017,Closed with explanation,Yes,No,2408930
2/16/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,2/16/2017,Closed with explanation,Yes,No,2347895
3/18/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",NY,,3/18/2017,Closed with explanation,Yes,No,2393703
2/6/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,College Assist,CA,,2/6/2017,Closed with explanation,Yes,Yes,2330910
1/18/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't temporarily postpone payments,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,,1/18/2017,Closed with explanation,Yes,No,2292010
3/23/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,PA,,3/23/2017,Closed with monetary relief,Yes,No,2401836
2/13/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/13/2017,Closed with explanation,Yes,No,2342895
1/25/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,"Older American, Servicemember",1/25/2017,Closed with non-monetary relief,Yes,No,2310964
2/24/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",FL,,2/24/2017,Closed with explanation,Yes,No,2359134
3/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NY,,3/15/2017,Closed with explanation,Yes,No,2388768
2/8/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,CA,"Older American, Servicemember",2/10/2017,Closed with explanation,Yes,No,2333969
1/22/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,OH,,2/9/2017,Closed with explanation,Yes,No,2303724
1/11/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NH,,1/11/2017,Closed with explanation,Yes,No,2284457
1/12/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,UNITED SERVICES AUTOMOBILE ASSOCIATION,FL,Servicemember,1/12/2017,Closed with explanation,Yes,Yes,2287864
1/10/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MD,,2/14/2017,Closed with non-monetary relief,Yes,No,2282683
3/29/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,Servicemember,3/29/2017,Closed with explanation,Yes,No,2406689
2/23/2017,Credit reporting,,Credit monitoring or identity protection,Receiving unwanted marketing/advertising,Company believes it acted appropriately as authorized by contract or law,"Colony Brands, Inc.",GA,,3/24/2017,Closed with explanation,No,No,2358767
1/31/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",SD,Older American,1/31/2017,Closed with explanation,Yes,No,2318375
3/17/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,Monterey Financial Services LLC,IN,,4/7/2017,Closed with explanation,Yes,No,2392593
1/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,1/9/2017,Closed with explanation,Yes,No,2281214
1/31/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/31/2017,Closed with explanation,Yes,No,2319868
3/13/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company disputes the facts presented in the complaint,"Lockhart, Morris & Montgomery Inc.",MS,,3/15/2017,Closed with explanation,Yes,No,2383756
1/27/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,ME,,2/1/2017,Closed with explanation,Yes,No,2315137
3/10/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,OH,,3/10/2017,Closed with non-monetary relief,Yes,Yes,2381174
3/5/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,,3/5/2017,Closed with explanation,Yes,No,2372167
1/25/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NV,,1/25/2017,Closed with explanation,Yes,No,2310764
3/1/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,Servicemember,3/1/2017,Closed with explanation,Yes,No,2364104
1/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,1/18/2017,Closed with explanation,Yes,No,2295671
1/6/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company believes complaint represents an opportunity for improvement to better serve consumers,Ditech Financial LLC,NV,,1/6/2017,Closed with explanation,Yes,No,2277622
1/19/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't get flexible payment options,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,NY,,1/19/2017,Closed with explanation,Yes,No,2297432
3/20/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/20/2017,Closed with explanation,Yes,No,2395644
1/12/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes the complaint is the result of a misunderstanding,Security National Mortgage,CO,,1/17/2017,Closed with explanation,Yes,No,2286532
1/7/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,M&T BANK CORPORATION,VA,,1/7/2017,Closed with explanation,Yes,No,2278370
3/14/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,"Loan Science, LLC",NJ,,3/14/2017,Closed with monetary relief,Yes,No,2387040
3/7/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PR,Older American,3/7/2017,Closed with explanation,Yes,No,2373501
3/30/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,3/30/2017,Closed with non-monetary relief,Yes,No,2410298
2/24/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/24/2017,Closed with explanation,Yes,No,2360462
3/31/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,3/31/2017,Closed with explanation,Yes,No,2414176
2/15/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,2/15/2017,Closed with non-monetary relief,Yes,No,2345272
1/6/2017,Payday loan,,Charged fees or interest I didn't expect,,Company believes it acted appropriately as authorized by contract or law,"Big Picture Loans, LLC",OK,,1/6/2017,Closed with explanation,Yes,No,2279077
3/8/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,AZ,"Older American, Servicemember",3/10/2017,Closed with explanation,Yes,No,2378221
1/9/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,"CITIBANK, N.A.",WA,,1/9/2017,Closed with explanation,Yes,No,2279688
1/10/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Vermont Student Assistance Corporation,VT,,1/10/2017,Closed with explanation,Yes,No,2282351
1/21/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/21/2017,Closed with explanation,Yes,Yes,2302461
1/6/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,Older American,1/10/2017,Closed with explanation,Yes,No,2278588
2/1/2017,Mortgage,Conventional fixed mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,IN,"Older American, Servicemember",2/1/2017,Closed with non-monetary relief,Yes,No,2321437
3/10/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/10/2017,Closed with explanation,Yes,No,2382456
1/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,Older American,1/18/2017,Closed with explanation,Yes,No,2289433
1/28/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes complaint is the result of an isolated error,"loanDepot.com, LLC",NV,"Older American, Servicemember",2/2/2017,Closed with explanation,Yes,No,2316290
1/11/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/11/2017,Closed with non-monetary relief,Yes,No,2284728
3/11/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,3/11/2017,Closed with non-monetary relief,Yes,No,2381619
1/16/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CO,Older American,1/18/2017,Closed with monetary relief,Yes,No,2291066
1/28/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"American Financial Resources, Inc.",UT,,1/28/2017,Closed with explanation,Yes,No,2316143
2/21/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,2/24/2017,Closed with explanation,Yes,No,2351690
3/24/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/24/2017,Closed with non-monetary relief,Yes,Yes,2403469
1/17/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",IL,,1/17/2017,Closed with monetary relief,Yes,No,2292753
2/23/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company believes complaint represents an opportunity for improvement to better serve consumers,MORTGAGE LENDERS OF AMERICA,VA,,2/28/2017,Closed with explanation,Yes,Yes,2358354
1/18/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,"Stellar Recovery, Inc.",AZ,Older American,1/18/2017,Closed with explanation,Yes,No,2294586
1/4/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",ME,,1/4/2017,Closed with explanation,Yes,No,2275570
3/23/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,NV,,3/23/2017,Closed with explanation,Yes,No,2399832
2/14/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,2/14/2017,Closed with explanation,Yes,No,2343461
3/28/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TN,,4/6/2017,Closed with explanation,Yes,No,2406793
3/8/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,3/10/2017,Closed with explanation,Yes,No,2374912
1/30/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,2/2/2017,Closed with explanation,Yes,No,2319027
3/20/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MD,Servicemember,3/20/2017,Closed with monetary relief,Yes,No,2396064
2/22/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CO,Older American,2/27/2017,Closed with monetary relief,Yes,No,2355058
1/19/2017,Credit card,,Identity theft / Fraud / Embezzlement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,Older American,1/19/2017,Closed with non-monetary relief,Yes,No,2296512
3/27/2017,Credit card,,Unsolicited issuance of credit card,,Company believes it acted appropriately as authorized by contract or law,NETSPEND CORPORATION,CA,,3/27/2017,Closed with explanation,Yes,No,2406023
1/15/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/15/2017,Closed with non-monetary relief,Yes,Yes,2291166
2/15/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,MI,,2/15/2017,Closed with explanation,Yes,No,2345298
2/21/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,Servicemember,2/21/2017,Closed with non-monetary relief,Yes,No,2353271
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/20/2017,Closed with explanation,Yes,No,2351623
1/6/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",KY,,1/10/2017,Closed with monetary relief,Yes,No,2278002
3/13/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CO,,3/13/2017,Closed with non-monetary relief,Yes,No,2384133
2/24/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/24/2017,Closed with explanation,Yes,No,2359744
2/2/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,PA,,2/14/2017,Closed with explanation,Yes,No,2323384
2/22/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes complaint represents an opportunity for improvement to better serve consumers,Tidalwave Finance Corporation,CA,,2/27/2017,Closed with explanation,Yes,No,2356645
3/7/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,,3/7/2017,Closed with explanation,Yes,No,2375401
2/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,2/25/2017,Closed with explanation,No,No,2361116
1/19/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"Fleet Financial, Inc.",TX,,1/19/2017,Closed with explanation,Yes,Yes,2300761
2/17/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,2/17/2017,Closed with non-monetary relief,Yes,No,2349624
2/22/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,2/22/2017,Closed with explanation,Yes,No,2355229
2/16/2017,Payday loan,,Charged fees or interest I didn't expect,,Company believes it acted appropriately as authorized by contract or law,WLCC,MN,,2/16/2017,Closed with monetary relief,Yes,Yes,2348113
1/17/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NC,,1/19/2017,Closed with explanation,Yes,No,2292672
1/30/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/30/2017,Closed with monetary relief,Yes,Yes,2316610
2/14/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,2/14/2017,Closed with monetary relief,No,No,2343034
3/10/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,"loanDepot.com, LLC",RI,,3/10/2017,Closed with explanation,Yes,No,2381552
2/22/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/27/2017,Closed with explanation,Yes,Yes,2354749
2/11/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,2/11/2017,Closed with explanation,Yes,No,2339187
1/31/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,"GATEWAY MORTGAGE GROUP, LLC",LA,,1/31/2017,Closed with non-monetary relief,Yes,No,2320474
3/21/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,,3/21/2017,Closed with explanation,Yes,No,2397746
1/16/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,1/16/2017,Closed with non-monetary relief,Yes,No,2291810
3/27/2017,Payday loan,,Received a loan I didn't apply for,,Company believes complaint caused principally by actions of third party outside the control or direction of the company,DFC GLOBAL CORP,AZ,,3/27/2017,Closed with explanation,Yes,No,2405673
3/6/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"American Credit Acceptance, LLC",FL,,3/6/2017,Closed with explanation,Yes,No,2373668
1/27/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,AL,,1/27/2017,Closed with explanation,Yes,No,2315036
3/25/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",ND,Servicemember,3/25/2017,Closed with explanation,Yes,No,2404201
3/23/2017,Prepaid card,Gift or merchant card,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CO,,3/24/2017,Closed with monetary relief,Yes,No,2400759
2/23/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/23/2017,Closed with explanation,Yes,Yes,2357099
1/24/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",DE,Older American,1/27/2017,Closed with explanation,Yes,No,2306947
2/27/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MA,,2/27/2017,Closed with explanation,Yes,Yes,2363292
2/25/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,TX,,3/1/2017,Closed with non-monetary relief,Yes,No,2360911
1/9/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,1/11/2017,Closed with explanation,No,No,2281198
1/29/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,Older American,1/29/2017,Closed with non-monetary relief,Yes,Yes,2316561
3/20/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,3/20/2017,Closed with non-monetary relief,Yes,Yes,2395974
3/25/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/25/2017,Closed with non-monetary relief,Yes,No,2404682
3/16/2017,Mortgage,VA mortgage,"Application, originator, mortgage broker",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,WV,"Older American, Servicemember",3/16/2017,Closed with explanation,Yes,No,2390390
1/25/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/25/2017,Closed with explanation,Yes,No,2311463
1/20/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,Servicemember,1/24/2017,Closed with explanation,Yes,Yes,2301402
2/6/2017,Mortgage,FHA mortgage,Credit decision / Underwriting,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"MORTGAGE FIRM, INC., THE",FL,,2/8/2017,Closed with explanation,Yes,Yes,2330521
1/13/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,1/17/2017,Closed with explanation,Yes,Yes,2288124
3/4/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",PA,,3/4/2017,Closed,Yes,No,2371687
2/7/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company disputes the facts presented in the complaint,Class Financial,PA,,3/15/2017,Closed with explanation,Yes,No,2331986
1/12/2017,Prepaid card,General purpose card,Unauthorized transactions/trans. issues,,Company believes it acted appropriately as authorized by contract or law,CARD Corporation,CA,,1/13/2017,Closed with explanation,Yes,Yes,2287130
3/2/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",GA,,3/2/2017,Closed,Yes,No,2368684
1/30/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/30/2017,Closed with monetary relief,No,No,2317267
2/1/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,CA,,2/1/2017,Closed with explanation,Yes,No,2323085
2/13/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,2/13/2017,Closed with explanation,No,No,2342343
2/20/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,MD,,2/20/2017,Closed with explanation,Yes,Yes,2352227
3/30/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes the complaint is the result of a misunderstanding,"Shellpoint Partners, LLC",VA,,3/30/2017,Closed with explanation,Yes,No,2411121
1/30/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,,1/30/2017,Closed with non-monetary relief,Yes,Yes,2318542
1/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,DE,,1/10/2017,Closed with explanation,Yes,No,2279676
1/7/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/7/2017,Closed with explanation,Yes,Yes,2279387
3/12/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",CA,,3/12/2017,Closed with monetary relief,Yes,No,2382878
2/8/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Keep getting calls about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"ECMC Group, Inc.",NY,Older American,2/10/2017,Closed with explanation,Yes,No,2335267
3/13/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,KY,Older American,3/15/2017,Closed with non-monetary relief,Yes,No,2384363
3/29/2017,Prepaid card,Payroll card,Fees,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,,3/29/2017,Closed with explanation,Yes,No,2407681
1/28/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NM,,2/2/2017,Closed with explanation,Yes,No,2316207
1/25/2017,Money transfers,Domestic (US) money transfer,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TN,,3/20/2017,Closed with explanation,Yes,No,2311711
1/20/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Received bad information about my loan,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/20/2017,Closed with explanation,No,No,2295922
2/13/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,2/13/2017,Closed with monetary relief,Yes,Yes,2340103
3/20/2017,Money transfers,International money transfer,Incorrect/missing disclosures or info,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,Older American,3/20/2017,Closed with explanation,Yes,No,2395679
2/4/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,2/4/2017,Closed with explanation,Yes,No,2328146
1/10/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company believes complaint is the result of an isolated error,UNITED SERVICES AUTOMOBILE ASSOCIATION,CA,,1/10/2017,Closed with non-monetary relief,Yes,No,2282124
1/10/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,Older American,1/10/2017,Closed with explanation,Yes,No,2283890
2/1/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,2/1/2017,Closed with explanation,Yes,No,2321034
3/9/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,,3/9/2017,Closed with explanation,Yes,Yes,2379870
1/17/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,Servicemember,1/17/2017,Closed with explanation,Yes,No,2290286
1/13/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/13/2017,Closed with explanation,Yes,No,2288727
3/23/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MD,,3/23/2017,Closed with monetary relief,Yes,No,2401309
3/20/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",FL,,3/20/2017,Closed with explanation,Yes,No,2395578
1/26/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AR,,1/26/2017,Closed with explanation,Yes,No,2311805
1/29/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,Older American,1/29/2017,Closed with explanation,Yes,Yes,2316798
3/11/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company believes it acted appropriately as authorized by contract or law,"Byrider Franchising, LLC",OH,,3/15/2017,Closed with explanation,Yes,No,2382558
2/9/2017,Money transfers,International money transfer,Money was not available when promised,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,2/9/2017,Closed with explanation,Yes,No,2336534
3/14/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,GUILD MORTGAGE COMPANY,VA,Older American,3/14/2017,Closed with explanation,Yes,No,2385635
3/22/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NC,,3/22/2017,Closed with monetary relief,Yes,No,2399387
3/25/2017,Bank account or service,Other bank product/service,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF THE WEST,CA,Older American,3/25/2017,Closed with explanation,Yes,No,2403859
2/6/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",CA,,2/6/2017,Closed,Yes,No,2329607
2/6/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OR,Older American,2/6/2017,Closed with explanation,Yes,No,2329916
2/21/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SELECT PORTFOLIO SERVICING, INC.",GA,,2/21/2017,Closed with explanation,Yes,No,2353569
2/27/2017,Credit card,,Unsolicited issuance of credit card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MI,,2/27/2017,Closed with non-monetary relief,Yes,No,2361775
2/8/2017,Payday loan,,Charged fees or interest I didn't expect,,Company disputes the facts presented in the complaint,"Enova International, Inc.",TX,,2/10/2017,Closed with explanation,Yes,No,2335618
2/20/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/20/2017,Closed with explanation,Yes,No,2351693
3/16/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO HARRIS BANK NATIONAL ASSOCIATION,IL,,3/16/2017,Closed with explanation,Yes,No,2390175
1/3/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/3/2017,Closed with explanation,Yes,No,2273100
1/19/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,"Account Control Technology, Inc.",CA,,1/24/2017,Closed with non-monetary relief,Yes,No,2299494
2/22/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,AZ,,2/22/2017,Closed with explanation,Yes,No,2355533
3/9/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"AmeriHome Mortgage Company, LLC",SC,,3/13/2017,Closed with explanation,Yes,No,2378987
1/5/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",MA,,1/5/2017,Closed with explanation,Yes,No,2277188
1/16/2017,Bank account or service,Savings account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,AR,,1/16/2017,Closed with non-monetary relief,Yes,No,2291047
1/20/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NY,,1/20/2017,Closed with monetary relief,Yes,No,2296117
2/3/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"GreenSky Trade Credit, LLC",GA,"Older American, Servicemember",2/7/2017,Closed with explanation,Yes,Yes,2327423
3/6/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MS,,3/6/2017,Closed with explanation,Yes,No,2374002
1/16/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CA,,1/16/2017,Closed with monetary relief,Yes,No,2291974
2/22/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MD,,2/22/2017,Closed with explanation,Yes,No,2353272
3/7/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,,3/7/2017,Closed with explanation,Yes,No,2374728
1/28/2017,Credit card,,Other,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,NV,,2/1/2017,Closed with explanation,Yes,Yes,2316260
3/4/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,3/8/2017,Closed with monetary relief,Yes,No,2371759
2/23/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,FL,Older American,2/23/2017,Closed with explanation,Yes,No,2357359
3/31/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,DE,,3/31/2017,Closed with monetary relief,No,No,2414375
2/9/2017,Consumer Loan,Pawn loan,Applied for loan/did not receive money,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,PA,,2/13/2017,Closed with explanation,Yes,No,2336522
2/9/2017,Payday loan,,Charged fees or interest I didn't expect,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SECURITY FINANCE CORP,TX,,2/14/2017,Closed with explanation,Yes,No,2335821
3/28/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",FL,,3/28/2017,Closed with explanation,Yes,No,2404861
2/24/2017,Mortgage,Conventional adjustable mortgage (ARM),"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",CA,,2/24/2017,Closed with explanation,Yes,No,2360270
2/10/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"LAKEVIEW LOAN SERVICING, LLC",WY,,2/10/2017,Closed with explanation,Yes,No,2338688
1/20/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company believes it acted appropriately as authorized by contract or law,Phoenix Financial Services LLC,NC,,1/24/2017,Closed with explanation,Yes,No,2301366
2/10/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Older American,2/10/2017,Closed with explanation,Yes,No,2339669
3/28/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes complaint is the result of an isolated error,"Shellpoint Partners, LLC",NY,,3/28/2017,Closed with explanation,Yes,No,2406994
2/28/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MD,,2/28/2017,Closed with explanation,Yes,No,2362469
3/15/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company believes it acted appropriately as authorized by contract or law,"National Credit Services, Inc.",WA,,3/16/2017,Closed with explanation,Yes,No,2388788
1/24/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,PA,,1/26/2017,Closed with explanation,Yes,No,2306576
1/11/2017,Consumer Loan,Installment loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TOWER LOAN OF MISSISSIPPI, INC.",MO,,1/13/2017,Closed with explanation,Yes,Yes,2284588
1/21/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FREEDOM MORTGAGE COMPANY,PA,,1/21/2017,Closed with explanation,Yes,Yes,2302610
1/5/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,Older American,1/5/2017,Closed with monetary relief,Yes,No,2276078
3/16/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,,3/16/2017,Closed with monetary relief,Yes,No,2391025
3/8/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",LA,,3/8/2017,Closed with explanation,Yes,No,2376243
1/23/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AZ,,1/23/2017,Closed with non-monetary relief,Yes,No,2305194
1/21/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Keep getting calls about my loan,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,VA,,1/21/2017,Closed with explanation,Yes,No,2302686
3/31/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/31/2017,Closed with explanation,Yes,No,2413119
3/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/28/2017,Closed with explanation,Yes,No,2408102
1/5/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,Older American,1/6/2017,Closed with explanation,Yes,No,2277360
2/15/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/15/2017,Closed with explanation,Yes,No,2346634
1/23/2017,Consumer Loan,Vehicle loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,GA,,1/23/2017,Closed with explanation,Yes,No,2306757
1/3/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting report or credit score,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/3/2017,Closed with non-monetary relief,Yes,Yes,2272487
1/26/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,NJ,,1/31/2017,Closed with explanation,Yes,Yes,2312619
2/8/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",DE,,2/8/2017,Closed with explanation,Yes,No,2335351
3/4/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,GA,,3/4/2017,Closed with non-monetary relief,Yes,No,2370673
2/28/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,3/3/2017,Closed with explanation,No,No,2364508
2/27/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"FLAGSTAR BANK, FSB",TX,,2/27/2017,Closed with explanation,Yes,No,2361682
2/22/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,2/27/2017,Closed with explanation,Yes,No,2356458
1/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,REGIONS FINANCIAL CORPORATION,GA,,1/23/2017,Closed with non-monetary relief,Yes,No,2306032
2/15/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,2/15/2017,Closed with non-monetary relief,Yes,No,2346945
1/29/2017,Credit card,,Payoff process,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,TX,,2/2/2017,Closed with explanation,Yes,No,2316414
2/24/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TOWER LOAN OF MISSISSIPPI, INC.",MO,,2/28/2017,Closed with explanation,Yes,Yes,2357005
1/17/2017,Consumer Loan,Installment loan,Taking out the loan or lease,,Company believes it acted appropriately as authorized by contract or law,Atlanticus Services Corporation,MA,,1/20/2017,Closed,Yes,No,2291723
3/21/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,OK,,3/21/2017,Closed with explanation,Yes,No,2397310
1/24/2017,Mortgage,VA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,Servicemember,1/24/2017,Closed with explanation,Yes,No,2309322
2/21/2017,Student loan,Non-federal student loan,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,CT,,2/21/2017,Closed with explanation,Yes,No,2352666
3/7/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,3/7/2017,Closed with explanation,Yes,No,2376032
3/24/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CT,,3/24/2017,Closed with monetary relief,Yes,No,2402152
1/20/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,,1/20/2017,Closed with non-monetary relief,Yes,No,2296254
2/26/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,2/26/2017,Closed with explanation,Yes,No,2363509
2/24/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OH,,2/24/2017,Closed with non-monetary relief,Yes,No,2357164
1/12/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,1/12/2017,Closed with explanation,Yes,No,2285188
3/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/6/2017,Closed with explanation,Yes,No,2373440
3/16/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Received bad information about my loan,Company believes complaint is the result of an isolated error,MOHELA,OH,,3/16/2017,Closed with explanation,Yes,No,2389853
3/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MA,,3/6/2017,Closed with non-monetary relief,Yes,No,2372330
2/2/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",OH,Older American,2/2/2017,Closed with explanation,Yes,No,2324063
3/18/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,UT,,3/18/2017,Closed with monetary relief,Yes,No,2392430
2/13/2017,Money transfers,Domestic (US) money transfer,Fraud or scam,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Servicemember,2/13/2017,Closed with explanation,No,Yes,2342866
2/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company believes the complaint is the result of a misunderstanding,Ditech Financial LLC,MI,,2/1/2017,Closed with explanation,Yes,No,2322443
1/27/2017,Credit card,,Forbearance / Workout plans,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",AR,,1/27/2017,Closed with non-monetary relief,Yes,No,2315953
2/17/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/17/2017,Closed with explanation,Yes,No,2349288
3/22/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,3/22/2017,Closed with monetary relief,Yes,No,2399067
1/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,CA,Older American,1/1/2017,Closed with explanation,Yes,No,2270751
1/30/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,Older American,1/30/2017,Closed with non-monetary relief,Yes,No,2317329
1/4/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,FL,,1/4/2017,Closed with monetary relief,Yes,No,2275344
1/1/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",ME,,1/1/2017,Closed with explanation,Yes,No,2271042
3/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OR,,3/7/2017,Closed with monetary relief,Yes,No,2373836
3/2/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,AZ,,3/2/2017,Closed with explanation,Yes,No,2369246
2/8/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,2/8/2017,Closed with non-monetary relief,Yes,Yes,2335685
1/13/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,GA,,1/13/2017,Closed with non-monetary relief,Yes,Yes,2288182
1/4/2017,Bank account or service,Other bank product/service,Deposits and withdrawals,,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,MO,,1/4/2017,Closed with explanation,Yes,Yes,2273597
2/1/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AZ,,2/1/2017,Closed with explanation,Yes,Yes,2322602
3/24/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/24/2017,Closed with explanation,Yes,No,2401008
2/13/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,2/13/2017,Closed with explanation,Yes,No,2342531
3/3/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",SC,,3/8/2017,Closed with explanation,Yes,Yes,2370218
3/17/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",IL,,3/17/2017,Closed with explanation,Yes,Yes,2392172
3/13/2017,Bank account or service,Savings account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/13/2017,Closed with monetary relief,Yes,Yes,2383397
2/21/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/21/2017,Closed with explanation,No,No,2354792
1/22/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AL,,1/22/2017,Closed with explanation,Yes,Yes,2303306
1/22/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Trouble with how payments are handled,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,FL,,1/22/2017,Closed with explanation,Yes,No,2303569
1/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",AL,,1/24/2017,Closed with explanation,Yes,No,2309434
1/18/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,1/18/2017,Closed with non-monetary relief,Yes,No,2294956
3/6/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,NATIONSTAR MORTGAGE,FL,,3/6/2017,Closed with explanation,Yes,No,2372182
1/10/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,1/10/2017,Closed with explanation,Yes,Yes,2282019
2/18/2017,Credit reporting,,Incorrect information on credit report,Account status,Company believes it acted appropriately as authorized by contract or law,Monterey Financial Services LLC,CA,,2/23/2017,Closed with explanation,Yes,Yes,2350534
1/20/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company believes it acted appropriately as authorized by contract or law,"Omega RMS, LLC",VA,,1/25/2017,Closed with explanation,Yes,Yes,2302111
3/11/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,3/11/2017,Closed with explanation,No,No,2382741
1/27/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company believes it acted appropriately as authorized by contract or law,Midwest Recovery Systems,GA,,2/1/2017,Closed with explanation,Yes,No,2315411
3/27/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WA,,3/27/2017,Closed with explanation,Yes,No,2405728
3/17/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,CA,,3/17/2017,Closed with explanation,Yes,No,2393173
3/13/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OK,,3/13/2017,Closed with explanation,Yes,Yes,2383507
1/5/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",ME,,1/5/2017,Closed with explanation,Yes,No,2275494
2/25/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/25/2017,Closed with explanation,Yes,Yes,2361346
2/28/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,3/3/2017,Closed with non-monetary relief,Yes,Yes,2364794
2/17/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,2/17/2017,Closed with explanation,Yes,No,2349574
1/19/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,,1/19/2017,Closed with explanation,Yes,No,2293601
2/21/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WI,,2/24/2017,Closed with explanation,Yes,No,2354327
3/21/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,TN,,3/21/2017,Closed with explanation,Yes,No,2397325
1/25/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,1/25/2017,Closed with explanation,Yes,No,2309991
2/9/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CO,,2/9/2017,Closed with non-monetary relief,Yes,No,2336398
1/10/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,1/10/2017,Closed with explanation,Yes,No,2283959
3/23/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes the complaint is the result of a misunderstanding,"Lennar Financial Services, LLC",CA,Older American,3/23/2017,Closed with non-monetary relief,Yes,No,2400500
1/19/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,1/19/2017,Closed with non-monetary relief,Yes,No,2298352
3/6/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,3/6/2017,Closed with non-monetary relief,Yes,No,2372243
2/11/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/11/2017,Closed with explanation,Yes,No,2338908
2/2/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/2/2017,Closed with explanation,Yes,No,2324101
1/18/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/18/2017,Closed with non-monetary relief,Yes,No,2293250
2/15/2017,Bank account or service,Other bank product/service,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SANTANDER BANK, NATIONAL ASSOCIATION",MA,,2/15/2017,Closed,Yes,No,2344853
2/25/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,PA,,3/1/2017,Closed with explanation,Yes,No,2361253
1/27/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,NY,Older American,1/27/2017,Closed with explanation,Yes,Yes,2314173
1/27/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/27/2017,Closed with explanation,Yes,Yes,2314893
3/7/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,ME,,3/9/2017,Closed with explanation,Yes,No,2372567
1/19/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"I.C. System, Inc.",IL,,1/24/2017,Closed with explanation,Yes,No,2296541
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/9/2017,Closed with explanation,Yes,No,2336419
2/28/2017,Prepaid card,General purpose card,Unauthorized transactions/trans. issues,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MI,,3/2/2017,Closed with monetary relief,Yes,No,2363619
2/27/2017,Credit reporting,,Credit reporting company's investigation,Investigation took too long,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MI,,2/27/2017,Closed with explanation,Yes,No,2362106
2/23/2017,Mortgage,FHA mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,Older American,2/28/2017,Closed with explanation,Yes,Yes,2358152
2/16/2017,Credit card,,Billing statement,,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,SD,"Older American, Servicemember",2/16/2017,Closed with monetary relief,Yes,No,2347932
2/24/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,,3/1/2017,Closed with explanation,No,No,2359943
2/22/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Allied Interstate LLC,WA,,2/27/2017,Closed with non-monetary relief,Yes,No,2356240
1/26/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",UT,,1/26/2017,Closed with explanation,Yes,No,2313843
3/6/2017,Bank account or service,Checking account,Deposits and withdrawals,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",DC,Older American,3/6/2017,Closed with explanation,Yes,Yes,2373150
1/27/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/27/2017,Closed with non-monetary relief,Yes,Yes,2315242
1/7/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,,1/7/2017,Closed with non-monetary relief,Yes,No,2279648
1/25/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NV,,1/25/2017,Closed with explanation,Yes,No,2311451
2/21/2017,Credit reporting,,Credit reporting company's investigation,Inadequate help over the phone,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",GA,,2/24/2017,Closed with explanation,Yes,No,2351321
1/23/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,Older American,1/23/2017,Closed with explanation,No,No,2305008
2/15/2017,Credit card,,Delinquent account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,,2/17/2017,Closed with explanation,Yes,No,2343879
2/7/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,2/10/2017,Closed with explanation,Yes,No,2331584
3/22/2017,Credit card,,Closing/Cancelling account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,3/22/2017,Closed with monetary relief,Yes,No,2399979
3/13/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,Servicemember,3/13/2017,Closed with explanation,Yes,No,2383644
2/11/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,2/11/2017,Closed with explanation,Yes,No,2340388
1/8/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,1/8/2017,Closed with non-monetary relief,Yes,No,2279900
1/31/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",AZ,,1/31/2017,Closed with explanation,Yes,Yes,2320815
3/2/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",TX,,3/2/2017,Closed with explanation,Yes,No,2369704
2/2/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,2/2/2017,Closed with explanation,Yes,No,2323930
2/6/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NJ,,2/6/2017,Closed with explanation,Yes,No,2329455
1/9/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,1/9/2017,Closed with monetary relief,Yes,No,2280763
1/10/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company disputes the facts presented in the complaint,"Brelvis Consulting, LLC",IL,,1/23/2017,Closed with explanation,Yes,No,2283636
1/26/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,Older American,1/31/2017,Closed with explanation,Yes,No,2309945
1/21/2017,Credit card,,Rewards,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/21/2017,Closed with monetary relief,Yes,No,2302805
2/20/2017,Mortgage,Other mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,2/20/2017,Closed with explanation,Yes,Yes,2352164
2/17/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MN,Older American,2/17/2017,Closed with explanation,Yes,No,2350886
1/24/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,AL,,1/24/2017,Closed with explanation,Yes,No,2308862
2/13/2017,Mortgage,FHA mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NC,,2/13/2017,Closed with explanation,Yes,No,2340053
3/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CA,,3/13/2017,Closed with non-monetary relief,Yes,No,2379383
3/16/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,3/16/2017,Closed with monetary relief,Yes,No,2388146
2/9/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",PA,,2/9/2017,Closed with explanation,Yes,No,2334374
2/6/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company believes the complaint is the result of a misunderstanding,"Hunter Warfield, Inc.",GA,,2/9/2017,Closed with explanation,Yes,No,2330669
3/3/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,3/7/2017,Closed with explanation,Yes,No,2370515
3/7/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,,3/9/2017,Closed with explanation,Yes,No,2374642
1/29/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,1/29/2017,Closed with explanation,Yes,No,2316103
2/8/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CT,,2/8/2017,Closed with monetary relief,Yes,No,2334858
3/6/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",NC,,3/6/2017,Closed with explanation,Yes,No,2373530
1/17/2017,Prepaid card,ID prepaid card,Unauthorized transactions/trans. issues,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NY,,1/20/2017,Closed with explanation,Yes,No,2291720
3/20/2017,Consumer Loan,Installment loan,Managing the loan or lease,,Company believes it acted appropriately as authorized by contract or law,"STERLING JEWELERS, INC.",WI,,3/20/2017,Closed with explanation,Yes,No,2394455
2/4/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Don't agree with fees charged,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Progressive Financial Services, Inc.",OR,,3/15/2017,Closed with explanation,Yes,No,2328149
1/10/2017,Credit card,,APR or interest rate,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,,1/10/2017,Closed with monetary relief,Yes,No,2282105
2/28/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WI,,2/28/2017,Closed with explanation,Yes,No,2364546
1/19/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,MI,Older American,1/19/2017,Closed with explanation,Yes,Yes,2298868
3/15/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,OH,,3/15/2017,Closed with explanation,Yes,Yes,2388130
1/1/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MO,,1/3/2017,Closed with explanation,Yes,No,2270823
3/16/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,3/17/2017,Closed with explanation,Yes,Yes,2388499
3/22/2017,Credit card,,Other,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,VA,Servicemember,3/22/2017,Closed with explanation,Yes,No,2398537
1/19/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,PA,,1/19/2017,Closed with explanation,Yes,No,2298175
3/31/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",OH,,3/31/2017,Closed with explanation,Yes,No,2414341
2/9/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,Servicemember,2/9/2017,Closed with explanation,Yes,No,2336921
3/7/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/7/2017,Closed with explanation,Yes,No,2376429
1/27/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",DC,,1/27/2017,Closed with monetary relief,Yes,No,2314333
3/21/2017,Credit reporting,,Credit monitoring or identity protection,Problem cancelling or closing account,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",WA,,3/21/2017,Closed with explanation,Yes,No,2397458
2/8/2017,Credit reporting,,Unable to get credit report/credit score,Problem getting my free annual report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,2/8/2017,Closed with non-monetary relief,Yes,No,2335644
3/23/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,FL,,3/23/2017,Closed with explanation,Yes,No,2400839
3/10/2017,Mortgage,Other mortgage,"Application, originator, mortgage broker",,Company believes it acted appropriately as authorized by contract or law,iFreedom Direct Corporation,FL,Older American,3/10/2017,Closed with monetary relief,Yes,No,2381022
3/21/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NV,Servicemember,3/21/2017,Closed with explanation,Yes,No,2397490
3/30/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MI,,3/30/2017,Closed with non-monetary relief,Yes,Yes,2410780
3/10/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company believes it acted appropriately as authorized by contract or law,The TRAF Group,DE,,3/13/2017,Closed with explanation,Yes,No,2380415
1/20/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,1/20/2017,Closed with non-monetary relief,Yes,No,2301356
3/9/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,DriveTime,KS,,3/13/2017,Closed with explanation,Yes,No,2378023
3/14/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,,3/14/2017,Closed with monetary relief,No,No,2386452
3/14/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,,3/14/2017,Closed with explanation,No,No,2387422
3/12/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing LLC,FL,,3/12/2017,Closed with explanation,Yes,Yes,2383172
3/1/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing Corporation,IL,,3/1/2017,Closed with explanation,Yes,No,2365433
3/28/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company believes it acted appropriately as authorized by contract or law,Professional Recovery Management,FL,,3/29/2017,Closed with explanation,Yes,No,2408047
1/8/2017,Student loan,Federal student loan servicing,Dealing with my lender or servicer,Having problems with customer service,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Utah System of Higher Education,WY,,2/14/2017,Closed,Yes,No,2279955
2/22/2017,Consumer Loan,Vehicle loan,Taking out the loan or lease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BB&T CORPORATION,MA,,2/22/2017,Closed with explanation,Yes,No,2352771
3/1/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,,3/3/2017,Closed with explanation,Yes,No,2367612
2/3/2017,Credit reporting,,Incorrect information on credit report,Public record,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CORELOGIC INC,OH,Older American,2/8/2017,Closed with explanation,Yes,No,2326401
3/22/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,TN,,3/22/2017,Closed with explanation,Yes,No,2398937
2/6/2017,Credit card,,Sale of account,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,TX,Servicemember,2/6/2017,Closed with explanation,Yes,No,2329250
2/14/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",SC,,2/14/2017,Closed with explanation,Yes,No,2343105
3/1/2017,Bank account or service,Checking account,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",WA,Servicemember,3/1/2017,Closed with monetary relief,Yes,No,2365855
2/18/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,,2/18/2017,Closed with explanation,Yes,No,2351508
3/3/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FC HoldCo LLC,SC,,3/3/2017,Closed with explanation,Yes,No,2371414
3/6/2017,Credit card,,Credit card protection / Debt protection,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",GA,,3/6/2017,Closed with explanation,Yes,No,2373222
1/14/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NJ,,1/18/2017,Closed with explanation,Yes,No,2289783
1/2/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",MN,,1/2/2017,Closed with explanation,Yes,Yes,2271074
3/28/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,3/28/2017,Closed with explanation,Yes,No,2405381
1/12/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,,1/12/2017,Closed with explanation,No,No,2286827
2/10/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NY,,2/10/2017,Closed with non-monetary relief,Yes,No,2338108
3/8/2017,Bank account or service,Checking account,Problems caused by my funds being low,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MN,,3/8/2017,Closed with explanation,Yes,Yes,2377158
1/19/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",VA,,1/19/2017,Closed with explanation,Yes,No,2297704
3/11/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",FL,,3/11/2017,Closed with explanation,Yes,Yes,2382631
2/20/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,2/20/2017,Closed with explanation,Yes,No,2352302
2/24/2017,Consumer Loan,Vehicle loan,Problems when you are unable to pay,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AL,,2/24/2017,Closed with explanation,Yes,No,2358138
1/24/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",TX,,1/27/2017,Closed with explanation,Yes,No,2308719
1/17/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company believes it acted appropriately as authorized by contract or law,Ditech Financial LLC,TX,,1/17/2017,Closed with explanation,Yes,No,2291847
2/17/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",NC,,2/22/2017,Closed with non-monetary relief,Yes,No,2350619
2/1/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",NJ,,2/1/2017,Closed with monetary relief,Yes,No,2321523
1/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,VA,,1/16/2017,Closed with explanation,Yes,No,2291453
3/29/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WI,,3/29/2017,Closed with explanation,Yes,No,2409914
3/20/2017,Bank account or service,Other bank product/service,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,,3/21/2017,Closed with non-monetary relief,Yes,No,2394364
1/25/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,Older American,1/25/2017,Closed with explanation,Yes,Yes,2308999
3/2/2017,Mortgage,FHA mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CO,,3/2/2017,Closed with explanation,Yes,No,2368477
1/23/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",CA,Older American,1/23/2017,Closed with explanation,Yes,No,2306266
1/21/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MO,,1/21/2017,Closed with non-monetary relief,Yes,No,2301946
1/22/2017,Student loan,Federal student loan servicing,Can't repay my loan,Can't decrease my monthly payments,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",GA,,1/22/2017,Closed with non-monetary relief,Yes,No,2302559
2/19/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",OH,Older American,2/19/2017,Closed with monetary relief,Yes,No,2352010
1/30/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"Fidelity National Information Services, Inc. (FNIS)",IN,,1/30/2017,Closed with explanation,Yes,Yes,2317081
2/21/2017,Credit reporting,,Incorrect information on credit report,Information is not mine,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,2/21/2017,Closed with explanation,Yes,Yes,2352129
3/3/2017,Credit reporting,,Credit reporting company's investigation,Problem with statement of dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,3/7/2017,Closed with explanation,Yes,No,2370341
3/29/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",DE,,3/29/2017,Closed with explanation,Yes,No,2409234
1/14/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,IN,,1/18/2017,Closed with monetary relief,Yes,No,2289284
3/13/2017,Credit card,,Billing statement,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",TX,,3/13/2017,Closed with monetary relief,Yes,No,2383977
2/25/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,,2/25/2017,Closed with explanation,Yes,No,2361172
2/11/2017,Credit reporting,,Improper use of my credit report,Report improperly shared by CRC,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",MA,,2/15/2017,Closed with non-monetary relief,Yes,No,2340253
3/30/2017,Credit card,,Late fee,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,3/30/2017,Closed with monetary relief,Yes,No,2411130
1/29/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IL,,1/29/2017,Closed with explanation,Yes,No,2316116
1/10/2017,Student loan,Non-federal student loan,Dealing with my lender or servicer,Don't agree with fees charged,Company believes complaint caused principally by actions of third party outside the control or direction of the company,Genesis Lending,WV,,1/10/2017,Closed with explanation,Yes,No,2282404
1/21/2017,Credit card,,Billing disputes,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,1/25/2017,Closed with explanation,Yes,No,2302563
1/21/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,,1/21/2017,Closed with explanation,No,No,2301145
1/23/2017,Mortgage,Conventional adjustable mortgage (ARM),"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"Shellpoint Partners, LLC",CA,,1/23/2017,Closed with explanation,Yes,No,2305617
1/15/2017,Bank account or service,Checking account,"Making/receiving payments, sending money",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"SUNTRUST BANKS, INC.",AR,,1/15/2017,Closed with explanation,Yes,No,2290852
3/24/2017,Credit card,,Credit line increase/decrease,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",NY,,3/24/2017,Closed with explanation,Yes,No,2403010
3/16/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",PA,"Older American, Servicemember",3/16/2017,Closed with explanation,Yes,No,2390341
2/14/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,2/14/2017,Closed with non-monetary relief,Yes,No,2343809
1/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",OK,Older American,1/27/2017,Closed with monetary relief,Yes,No,2314719
2/7/2017,Credit card,,Customer service / Customer relations,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",PA,,2/7/2017,Closed with non-monetary relief,Yes,No,2329585
2/7/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,KY,,2/7/2017,Closed with monetary relief,Yes,No,2331518
2/23/2017,Credit reporting,,Incorrect information on credit report,Reinserted previously deleted info,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",CA,,2/23/2017,Closed with explanation,Yes,No,2358519
1/3/2017,Mortgage,Other mortgage,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TX,,1/4/2017,Closed with explanation,Yes,No,2272210
3/26/2017,Mortgage,Home equity loan or line of credit,"Loan servicing, payments, escrow account",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",DE,,3/26/2017,Closed with explanation,Yes,No,2404032
3/6/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,,3/6/2017,Closed with non-monetary relief,Yes,No,2372049
1/22/2017,Mortgage,Conventional fixed mortgage,Settlement process and costs,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",AZ,,1/22/2017,Closed with explanation,Yes,No,2303702
1/18/2017,Bank account or service,Checking account,Using a debit or ATM card,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MI,,1/18/2017,Closed with explanation,Yes,No,2291753
2/9/2017,Credit card,,Credit determination,,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"CITIBANK, N.A.",FL,,2/9/2017,Closed with non-monetary relief,Yes,Yes,2336197
2/15/2017,Credit reporting,,Incorrect information on credit report,Account terms,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",MO,,2/22/2017,Closed with explanation,Yes,Yes,2345031
1/17/2017,Credit reporting,,Credit monitoring or identity protection,Billing dispute,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,,1/17/2017,Closed with monetary relief,Yes,No,2292931
1/17/2017,Bank account or service,Other bank product/service,"Account opening, closing, or management",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MI,,1/17/2017,Closed with explanation,No,No,2290870
1/10/2017,Credit reporting,,Incorrect information on credit report,Personal information,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",VA,,1/10/2017,Closed with non-monetary relief,Yes,No,2283098
2/10/2017,Payday loan,,Charged fees or interest I didn't expect,,Company disputes the facts presented in the complaint,"Enova International, Inc.",MD,Servicemember,2/10/2017,Closed with explanation,Yes,Yes,2338659
2/27/2017,Mortgage,Conventional fixed mortgage,"Loan servicing, payments, escrow account",,Company believes complaint is the result of an isolated error,Ditech Financial LLC,CT,Older American,2/27/2017,Closed with explanation,Yes,No,2362458
1/8/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"BANK OF AMERICA, NATIONAL ASSOCIATION",FL,,1/8/2017,Closed with explanation,Yes,No,2280038
1/30/2017,Mortgage,Home equity loan or line of credit,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"The Lemoine Group, Inc",CA,,1/30/2017,Closed with explanation,Yes,Yes,2318746
3/14/2017,Mortgage,Conventional fixed mortgage,"Loan modification,collection,foreclosure",,Company believes it acted appropriately as authorized by contract or law,"SELECT PORTFOLIO SERVICING, INC.",TX,,3/15/2017,Closed with explanation,Yes,No,2385845
2/5/2017,Credit reporting,,Incorrect information on credit report,Account status,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MO,,2/5/2017,Closed with non-monetary relief,Yes,No,2328502
3/13/2017,Credit reporting,,Credit reporting company's investigation,No notice of investigation status/result,Company has responded to the consumer and the CFPB and chooses not to provide a public response,"TRANSUNION INTERMEDIATE HOLDINGS, INC.",IN,,3/13/2017,Closed with explanation,Yes,No,2384674
3/26/2017,Credit reporting

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