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@eraserhd
Created June 23, 2020 15:37
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I really like and support this ADR, and want this to work. The SSM Parameter Store seems like a solid solution that integrates well with our tech stack.

On a procedural note, I'm worried that we are making these decisions without considering the migration cost. In the software indstry, I've very frequently experienced this pattern:

Time index Organizational mood
1 B is better and easier to maintain than A, so we will move to B
2-50 Implement B
51-60 Migrate a few easy systems, as a test bed
61-99 Migrate a big, heavily used system
100 We are now at (Pareto's) 80% of systems migrated to use B. Hurrah! Big win!
101 Organizational analysis of remaining systems indicates it isn't worth migrating - some of the systems are "going away", and any way Product is putting pressure on us to deliver customer-facing value and it is very hard to explain the value of what is affectionately known as "the second 80% of the project"
101+ Organization maintains A and B indefinitely, increasing costs, the fragility of the system, and defeating the original purpose of the project.

At 2U, I think we are particularly prone to ignoring aspects of how we get to the end state. In fact, these are the incomplete migrations that I'm aware of:

  • SumoLogic to Datadog
  • EC2 to Kubernetes
  • SimpleDB to Vault
  • OARS to Viking
  • OARS to AMT
  • Single tenant to UMT
  • Adobe Connect to Zoom
  • SIS to ???
  • SIS to UDX
  • CircleCI to BuildKite

In fact, I can't think of any instance where we replaced a technology and successfully killed the previous technology. Granted, I don't have visibility into a lot of things on the organizational scale, but I can see we have a very high miss percentage.

I think it is important in making this decision that we have a migration plan. I think it is ten times more imporatant to know the migration plan, than say the cost of the service, because the migration plan will absolutely dominate the cost and effort.

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