Erik D Anderson | 56 Creamery Rd, Colts Neck, NJ 07722 | edawebdesign@gmail.com
###Innovative Computer Solutions | Manasquan, NJ
Advanced Product Support May 2011-Present
- Provide support for retail POS software that powers over 700 wine, liquor, and beer retailers in 32 states
- Daily support tasks include providing phone and email support to customers using a variety of tools to manage PostgreSQL databases and linux servers
- Interface with development team regarding customer issues and testing of new features in the software
- Travel onsite to client locations to provide installation and training for Vision POS system (winepos.com)
###Erik D Anderson Web Design | Colts Neck NJ
Owner/Senior Web Designer April 2009-Present
- Develop all-inclusive website solutions utilizing Wordpress
- Designed a completely new website for Colts Neck Township, recognized for excellence by local university- www.colts-neck.nj.us
- Complete portfolio available at www.edawebdesign.com
###US Census Bureau | Freehold, NJ
Field Operations Clerk April 2010- August 2010
- Responsible for analyzing census data and tracking census forms for processing at the U.S. Census Bureau’s National Processing Center
- Prepared materials for shipping through FedEx
- Extracted crucial information from PDF files using Acrobat Pro, saving many hours of manually copying to Excel
IT Consultant August 2009-February 2010
- Managed local network and solved technical problems for official VW dealer.
- Maintained endpoint security for 30 nodes
- Initiated and maintained company Facebook page, reaching 230 customers
- Supported email marketing by modifying templates
- Ensured the validity of existing customer information in ADP databases
- Repaired software and hardware issues for 30 work stations
Parts and Service Support Staff March 2009-August 2009
- Ensured a positive experience for service customers by assisting shop technicians and service advisors in 8 bay repair facility
- Assisted parts department manager with a comprehensive inventory of over 3000 parts
- Responsible for delivering time sensitive orders to parts customers
###Billy Graham Center | Wheaton College, IL
Special Collections Assistant 9/07- 5/08 & 9/08-12/08
- Catalogued and organized a new collection donated to Wheaton College by former Speaker of the House J. Dennis Hastert.
- Created a comprehensive Excel database from every item in 70 boxes
B.A. in History/Minor in International Relations | December 2008 | Wheaton College, Wheaton, IL
- Linux server administration
- PostgreSQL
- HTML, CSS, Javascript
- Ruby on Rails
- Word, Excel, PowerPoint
###National Archives and Records Administration | NY, NY
Archives technician intern June 2008- August 2008
- Updated and created new databases for federal records.
- Processed records and addressed an average of 5 daily inquiries from public and private researchers.
- Maintained integrity of records through preservation projects
###Ellis Island Immigration Museum,
Volunteer intern July 2007-August 2007
- Assisted exhibits staff with planning a new exhibit
- Participated in preservation work at the Statue of Liberty