Email flow.md

Plan for Email Workflow System with LLM Integration in Frappe Framework

1. Conceptualization:

• Objective: Build an automated email workflow system using the Frappe framework, incorporating LLM-based decision-making at each step.
• Key Features: Drag-and-drop interface, LLM integration for content analysis and response, flexible email flow design.

2. System Design:

• Workflow Builder Interface:
  • Drag-and-Drop Nodes: Users can design email workflows by dragging and dropping nodes representing different actions (e.g., send email, read email, analyze content).
  • Paths and Connections: Define the flow of actions based on the outputs of LLM analyses.

3. Core Components:

• DocTypes and Documents:
  • Email Workflow: Main DocType to define and manage email workflows.
  • Email Actions: Child DocType to define actions (e.g., send email, analyze email, request information).
  • Email Nodes: Child DocType to define nodes within the workflow, linked to actions and conditions.
• Child Tables:
  • Workflow Steps: Table to store sequential steps and conditions for each workflow.
  • Action Parameters: Table to store parameters for each action (e.g., recipient, content templates).

4. LLM Integration:

• Action Nodes with LLM:
  • Analyze Email Content: LLM-based node to read and analyze email content, determine intent, and extract key information.
  • Conditional Nodes: Nodes to define conditions based on LLM output (e.g., missing order ID, request additional information).
• Response Generation:
  • Dynamic Response: LLM generates responses based on analyzed content and predefined templates.

5. Workflow Execution:

• Initiation:
  • Receive Email: System receives an incoming email and initiates the workflow.
• Processing:
  • Content Analysis: LLM analyzes the email content and determines the next action based on predefined conditions.
  • Conditional Actions: Execute subsequent actions (e.g., send follow-up email, request additional information) based on LLM output.
• Completion:
  • Final Response: Generate and send the final response to the customer, completing the workflow.

6. Example Workflow:

• Step 1: Receive email.
• Step 2: Analyze content with LLM.
• Step 3: Determine intent (e.g., support request, order query).
• Step 4: Conditional node (check for order ID).
  • If Order ID Missing: Send email requesting order ID.
  • If Order ID Present: Proceed to next action.
• Step 5: Generate response based on LLM analysis.
• Step 6: Send response email.
• Step 7: Await customer reply and loop back if needed.

7. Implementation:

• Develop Custom DocTypes and Child Tables: Create necessary DocTypes and child tables within the Frappe framework to support the email workflow system.
• Integrate LLM APIs: Implement LLM-based nodes for content analysis and response generation.
• Build Workflow Interface: Develop a drag-and-drop interface for designing email workflows.
• Test and Deploy: Thoroughly test the system with various email scenarios and deploy for production use.