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freejoe76/frontier online checkin.md

Last active August 29, 2015 14:19
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QA'ing Frontier Airlines' check-in process
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frontier online checkin.md

It took me three tries to check in on Frontier Airlines.

Here's what happened:

  1. First I clicked the "Check In Here" link in my "it's time to check in for your flight" email from Frontier: https://rebooking.flyfrontier.com/LinkTracking?id=727475&url=https://booking.flyfrontier.com/checkin/inline?rl=OTJZVA&ln=MURPHY&utm_campaign=transactional&utm_source=checkin&utm_source=checkin
  2. That took me to a page with an error message on it, "Unable to checkin at this time, please try again later." Seeing as I don't really trust Frontier's site anyway, I disregarded that error message and clicked to Frontier's homepage, then to its My Trip / Check-in tab. I entered my reservation code and name and clicked the "Search" button.
  3. That took me to a full-page ad for a Barclay's / Frontier credit card. I spent a minute scrolling up and down the page for a no-thanks / continue-type link, there were none, just a link to sign up for a credit card I already have (and Frontier knows I already have, it's saved in my Frontier profile).
  4. I closed that tab, went back to my email and clicked the check-in link again, went through step two again, and was able to successfully check in for the flight.

Some of my friends are more trusting of error messages and have also run into that "Unable to checkin at this time, please try again later." message, at which point they give up.

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