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@gaboesquivel
Created February 20, 2015 19:00
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the only product on earth I can't use with my google account is youtube!!
Os 12:07 PM
Unfortunately, YouTube is not part of the services supported directly by Google Apps for Business support team.
However, channel merging is not an option at the moment. In regards to your declared country, let me find out if something else can be done.
Would you mind waiting for a few minutes?
me 12:09 PM
sure, I'm ok with canceling this org and creating a new one. oh but would be a mess with OAuth everywhere
I'm afraid that wouldn't work, or maybe you can tell me if by using same email on a different org that is registered as US based will allow me to login to all the service where I currently use OAuth
Os 12:11 PM
As long as the account was registered under US yes, also, it would be necessary to add your domain 'gaboesquivel.com' as secondary domain, create new users under that account with your domain, and services will be enabled or able to be turned ON.
me 12:13 PM
ok, so if remove this org.. and create a new one... register contact@gaboesquivel.com again... I will be able to login to asana.com, bitbuket.com, and everywhere I currently google auth with contact@gaboesquivel.com ?
Os 12:14 PM
Those accounts are a different Google Apps account?
me 12:15 PM
all my account on the internet are linked to my current google account contact@gaboesquivel.com
I login everywhere on the internet using OAuth
Os 12:16 PM
I think it will be necessary to re-setup the OAuth once the account is recreated, as the internal user ID will change.
Please provide me a few minutes so I can get clarification and the best steps to follow on this matter.
me 12:16 PM
thanks
Os 12:16 PM
You
You're welcome, I'll be back shortly.
Os 12:20 PM
I"m still working with you on possible options Gabo, please wait for a few more minutes.
me 12:22 PM
sure, thank you.. I understand
Os 12:23 PM
Let me ask you, at this moment, a re you using Single Sign On (SSO) to make this multiple sign in process happen?
This chat is no longer off the record
me 12:28 PM
all of this sites have this option to login with your google account http://screencast.com/t/Ja9uGwKzNSkU
you just click a button type your password and you have access
everything from foursquare to my apps I use for work
Os P 12:29 PM
I see, well, I think it would be necessary to re-setup the sign inf for such account.
me 12:29 PM
the only site in the whole internet I cant use with my google account is youtube
Os P 12:31 PM
Since this is a third party service, we couldn't really tell for sure if just by resetting the account will maintain the same credentials, as I think it will be a different internal security passkey within that service.
That's because of the declared country for 'gaboesquivel.com' within Google Apps.
me 12:34 PM
can't this be escalated to hmm.. don't know product manger of google apps? it makes no sense.. I'm programmer I could run a sql query myself to change the registered country If I had access
Os P 12:36 PM
I could add a feature request to the right dev team Gabo, if that's ok with you.
I know this is an inconvenient, let me find out what other option could be offered.
me 12:36 PM
yeah please do, I will follow up.. I've been waiting for a year for this change :(
Os P 12:37 PM
Let me do my best, I'll be right back.
Os P 12:45 PM
Thank you for waiting.
At this moment, unfortunately we can't change the declared country, nor we can change the system to do so.
The option I have is just to pass over your feedback to the right dev team, so this could be an option later on the road.
The alternative here will be either to delete/recreate your Google Apps account, it may be require to re-setup the access on asana.com
Or to leave the account as it's and hopefully wait for future enhancements and be able to change the declared country.
me 12:45 PM
yes please, do you if know if there's a way to follow this up like in https://productforums.google.com/forum/#!forum/en
Os P 12:46 PM
Unfortunately no, but you can keep updates with releases and updates to our system here (open them on a new window) http://googleappsupdates.blogspot.com/, here http://googleforwork.blogspot.com/ and here http://whatsnew.googleapps.com/.
Os P 12:52 PM
Are you there Gabo?
I haven’t heard from you for a few minutes. Would you like me to keep this chat session open for you?
me 12:53 PM
ok thank thanks
last question, do you happen to know who's the current product manager of google apps? Rishi Chandra seems to be on Chromecast now
Os P 12:54 PM
That's information we can't share unfortunately.
me 12:57 PM
ok thank you very much, I'll complain with Rajen Sheth you never know!
that would be all
Os P 12:57 PM
It's a pleasure to help. Hopefully we will be able to improve our services with your feedback and opinion. I'll pass over the information internally.
It's been a pleasure chatting with you today! I'll close the chat session now, but if you wish to contact us again, all of our contact channels are accessible via http://contact.googleapps.com. Have a great day!
me 12:58 PM
thank you, you too. have a great day
Os P 12:58 PM
Same for you sir.
Google Support 12:58 PM
Thank you for contacting Google for Work support today. Shortly after issue resolution, you will receive a brief feedback survey about your support experience via e-mail. We appreciate your feedback and will use your responses to improve our products and services. Have a nice day.
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