What role does empathy play in your life and how has it helped you?
Empathy helps me connect with people around, understand where they are coming from, and to be kind. It also helps deepen my existing connections. I have learned so much about my friends when I listened and let them know I am here for them. I have a close friend who has a very hard outer shell, and some people perceive her as harsh and standoffish. But because I accepted her for who she is, throughout the years, we opened up to each other and became best friends. It all happened because of our ability to listen and emphasize.
How does empathy help you build better software?
Neuroscientists have confirmed what we’ve all experienced: listening empathetically enhances your ability to receive information. When we listen, we are able to get to the core of the idea. Empathy not only sets the ground for communication among software developers and other stakeholders, it also aids in hearing what is not said. In one of the articles, the author