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Last active December 18, 2018 16:50
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Expert review resources
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sitereview.md

A selection of useful tools and checklists for using as part of a site review.

General good practice

General linters

Accessibility

Try to test the experience with a screen reader

Try to navigate using just your keyboard

Performance

Code review

Security

Social sharing

Standards

Progressive Web Apps (/general web app quality)

Analytics implementation

  • Is everything set up to its full potential from a business perspective?
  • Who is using the site?
  • Who isn't using the site? Why might this be?
  • What can conversions (or lack of) tell us?
  • Can we see any errors and their root cause?
  • What are people trying to do (even if they can't), and what can this tell us? (Look at their journeys, searches, etc)
  • Use this information alongside actual user research, or other expert findings.

Responsive review/cross browser & device enhancements

CMS management (functional)

  • Does everything update correctly?
  • Input validation appropriate/too lax?
  • Is there anything that should be able to be managed that isn't?
  • Is the CMS causing any limitations in experience
  • (Processes - see below)

Usability

Walk through key journeys, tasks, goals that have been identified. Ideally look at sites that you're not overly familiar with.

Third party review

Investigate integrations from a technical/usability perspective

  • UI consistency
  • Responsive journey
  • Single sign on
  • Cross-domain tracking
  • Performance impact
  • Consistency of any emails/other communications sent by the third party

SEO

Interactions & processes

  • Channels for communication with customers and digital tie-ins
  • Admin processes
  • Current non-digital processes

eCommerce

  • Do they appear in Google Shopping listings (etc)?

General/bugs/attention to detail

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