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@gsherman
Created November 6, 2013 23:17
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email_com_template.dat
OBJECT TYPE="com_tmplte", NAME="com_tmplte_268435465"
UNIQUE_FIELD=title
FIELDS
title = "send_email_about_obj";
flags = 144;
action = "
TO: <FOCUS.recipient>
CC: <FOCUS.cc_list>
FR: <FOCUS.sender>
RE: About Case <ADDITIONAL_INFO> : [Case Title]
<FOCUS.message>
Check the status and update your case online at our SelfService site:
http://support.company.com/cases/show/<ADDITIONAL_INFO>
";
END_FIELDS
END_OBJECT NAME="com_tmplte_268435465"
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