on_call.md

what big tech companies do after incidents?

• https://increment.com/on-call/when-the-pager-goes-off/

who owns the call?

• https://increment.com/on-call/who-owns-on-call/

pagerduty on call recomendations:

• https://response.pagerduty.com/

newrelic on call recomendations:

• https://blog.newrelic.com/engineering/on-call-and-incident-response-new-relic-best-practices/

improving an application using postmortens:

• https://increment.com/software-architecture/systems-analysis-through-postmortems/