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@hartct
Created February 20, 2017 21:30
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Agent UI for a specific customer conversation
<!doctype html>
<html>
<head>
<title>Socket.IO chat</title>
<style>
* { margin: 0; padding: 0; box-sizing: border-box; }
body { font: 13px Helvetica, Arial; }
form { background: #000; padding: 3px; position: fixed; bottom: 0; width: 100%; }
form input { border: 0; padding: 10px; width: 90%; margin-right: .5%; }
form button { width: 9%; background: rgb(130, 224, 255); border: none; padding: 10px; }
#messages { list-style-type: none; margin: 0; padding: 0; }
#messages li { padding: 5px 10px; }
#messages li:nth-child(odd) { background: #eee; }
</style>
</head>
<body>
<ul id="messages"></ul>
<form action="">
<input id="m" autocomplete="off" /><button>Send</button>
</form>
<script src="/socket.io/socket.io.js"></script>
<script src="http://code.jquery.com/jquery-1.11.1.js"></script>
<script>
function getParameterByName(name, url) {
if (!url) {
url = window.location.href;
}
name = name.replace(/[\[\]]/g, "\\$&");
var regex = new RegExp("[?&]" + name + "(=([^&#]*)|&|#|$)"),
results = regex.exec(url);
if (!results) return null;
if (!results[2]) return '';
return decodeURIComponent(results[2].replace(/\+/g, " "));
}
var socket = io();
socket.emit('join channel', getParameterByName("id"));
socket.emit('agent joined', '');
$('form').submit(function(e){
e.preventDefault();
socket.emit('agent message', $('#m').val());
$('#messages').append('<li>you: ' + $('#m').val());
$('#m').val('');
return false;
});
socket.on('customer message', function(msg){
$('#messages').append('<li>customer: ' + msg);
});
</script>
</body>
</html>
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