get-intercom-messages.sh

#!/bin/bash
# If it "no worked" (Technical Term) then you probably need to install jq!

# Pretty Colors
RESET='\033[00m'  
BLUE='\033[01;34m'

usage() {
  echo -e ${BLUE}"Usage: $0 [ -a APPID ] [ -s SESSION ]"${RESET} 1>&2 
  echo -e ${BLUE}"\n   Example: "${RESET} 1>&2
  echo -e ${BLUE}'      If "intercom-session-wwxxyyzz" is the Cookie Name, wwxxyyzz would be the "APPID" we need]'${RESET} 1>&2
  echo -e ${BLUE}"      The SESSION value would simply be the Cookie value captured for intercom-session-wwxxyyzz\n"${RESET} 1>&2
}

exitifbadstuffhappens() {
  usage
  exit 1
}

while getopts ":a:s:" options; do
  case "${options}" in
    a)
      APPID=$2
      ;;    
    s)
      SESSION=$4
      ;;
    *)     
      exitifbadstuffhappens
      ;;
  esac
done

if [ "$APPID" = "" ]; then
    exitifbadstuffhappens
fi

if [ "$SESSION" = "" ]; then
    exitifbadstuffhappens
fi

getmesomeintercoms(){
if [ -e intercom-messages-working-$(date +"%Y-%m-%d").txt ] || [ -e intercom-messages-working-temp-$(date +"%Y-%m-%d").txt ] || [ -e intercom-messages-$(date +"%Y-%m-%d").txt ] ; then 
	rm intercom-messages-working-$(date +"%Y-%m-%d").txt intercom-messages-working-temp-$(date +"%Y-%m-%d").txt intercom-messages-$(date +"%Y-%m-%d").txt
fi

echo -e ${BLUE}"------------------------------- Getting User Intercom Message(s) --------------------------------"${RESET}

# Make API Call to Download Intercom Messages
curl -skoX $'POST'-H $'Host: api-iam.intercom.io' --data-binary $"app_id=$1&anonymous_session=$2" -k "https://api-iam.intercom.io/messenger/web/conversations" > intercom-convo.json

# Find Number of Message IDs
LEN=$(jq '.[]|length' intercom-convo.json | sed -n 2p)

# Loop Through and Parse Messages
for (( i=0; i<${LEN}; i++ )); do 
	echo "Message:" $((i+1)) >> intercom-messages-working-$(date +"%Y-%m-%d").txt;    
	jq -r ".conversations[$i]" intercom-convo.json | jq -r '.conversation_message' | jq  '[.author | {Name: .name}]'| jq .[] | grep -vE '(\{)|(\})' >> intercom-messages-working-$(date +"%Y-%m-%d").txt;
	jq -r ".conversations[$i]" intercom-convo.json | jq "[.conversation_message|{Message_ID: .id,sent_at:.sent_at }]"| jq .[] | grep -vE '(\{)|(\})' >> intercom-messages-working-$(date +"%Y-%m-%d").txt;
	jq -r ".conversations[$i]" intercom-convo.json | jq -r '.conversation_message' | jq  '[.blocks[] | {Message: .text}]'| jq .[] | grep -vE '(\{)|(\})'>> intercom-messages-working-$(date +"%Y-%m-%d").txt; 
	echo >> intercom-messages-working-$(date +"%Y-%m-%d").txt;
done
sed 's/"//g' intercom-messages-working-$(date +"%Y-%m-%d").txt | sed 's/,//g' > intercom-messages-working-temp-$(date +"%Y-%m-%d").txt

# Replace EPOCH With Real Dates
for x in `grep sent_at intercom-messages-working-temp-$(date +"%Y-%m-%d").txt | cut -d: -f2 | awk '{print $1}'`; do 
	echo $x | sed -i "s/$x/$(date -d @$x)/" intercom-messages-working-temp-$(date +"%Y-%m-%d").txt;
done

# Remove NULL Messages
grep -v "Message: null" intercom-messages-working-temp-$(date +"%Y-%m-%d").txt >> intercom-messages-$(date +"%Y-%m-%d").txt

echo >> intercom-messages-$(date +"%Y-%m-%d").txt

cat intercom-messages-$(date +"%Y-%m-%d").txt

echo -e ${BLUE}"------------------------------- Done Getting Intercom Message(s) --------------------------------"${RESET}
}

getmesomeintercoms $2 $4