var kb = new GlideRecord("kb_submission");
var sys_id_before_init = kb.sys_id;
// undefined
var sys_id_before_init = kb.getUniqueValue();
// null
kb.initialize();
var sys_id_after_initialize = kb.sys_id;
Sergey Dureiko icerge
icerge
/ Sys ID values on insert of new record.md
Last active
October 11, 2018 22:25
Are all these values equal on different stages? Is it always so? What about getUniqueValue()?
icerge
/ Processing Hint - Set field.md
Last active
October 11, 2018 22:28
I come across this trick when a request is created from a call. Request is created and parent field is populated with call sys_id value.
var url = "catalog_home.do?sysparm_view=catalog_default&sysparm_processing_hint=setfield:request.parent=";
url += current.sys_id;
action.setRedirectURL(url);
icerge
/ True eval in SN.md
Last active
October 11, 2018 22:31
Evaluate your scripts safely, 'cause safity is #1 priority.
var name = "Processor";
// var int_custom = eval("new SIName" + name + "(xml, ticket);");
var gc = GlideController;
gc.putGlobal('xml', xml);
gc.putGlobal('ticket', ticket);
icerge
/ User preference changes.md
Last active
July 21, 2022 08:41
Changing User preferences (language, timezone)
There is a business rule - Change Own Profile - sys_script.do?sys_id=e1d271450a0a0b440098a39d7d36903e It reflects the following user profile changes to user session:
- Language
- Timezone
- Time format
- Date format It runs if user changes own profile. The script uses API which isn't documented though. The interesting thing is that language session changes doesn't apply through session API calls.
Collection of methods to get URL to a record.
/*
Use GlideSubstituteURL class
.generateURL(GlideRecord, Record ID)
*/
var gr = new GlideRecord('sys_user');
gr.get(gs.getUserID());
icerge
/ GlideController.md
Last active
October 11, 2018 22:40
Observation of GlideController object
There is a class GlideController. It's not documented. However you have definitly come across it. In client-callable script include, for example. Or in OOTB code :)
class
close
enforceSecurity
enforcingSecurity
equals
evaluate
evaluateAsObject
evaluateGeneratedString
icerge
/ Get Email Thread-Topic.md
Last active
October 11, 2018 22:05
Sample code to get Thread-Topic header (email conversation topic) from inbound email.
Thread-Topic is a header of email message, it contains the original subject of the conversation
var headers = email.headers + "";
var topic_regex = /Thread-Topic:(.*)/i;
var topic_match = topic_regex.exec(headers);
var topic = (topic_match && topic_match[1]) ? topic_match[1] : email.subject;
icerge
/ UI Page Client script features.md
Last active
October 11, 2018 22:07
well, there is a nice book, listing many Jelly features. Although, I don't know if it is mentioned there
Goal - validate form field values Alert message is get using 1 phase JAXL expression, JS: - prefix
function validateForm() {
if (gel('first_name').value == '') {
alert("${JS:gs.getMessage('Please input First Name')}");
return false;
icerge
/ Unsuccessful GlideRecord operation.md
Last active
January 2, 2019 10:49
Unsuccessful GlideRecord operations: failed insert, failed update, failed delete.
I used to believe my operations are successful. Well, it's not a bullet proof.
var x = new GlideRecord('incident');
var sys_id = x.insert();
sys_id;
// GUID
x.isActionAborted()
Watch out performance of your queries!
var sw = new GlideStopWatch();
var recGR = new GlideRecord('cmdb_ci');
recGR.addQuery('sys_class_name', 'INSTANCEOF', 'cmdb_ci_server');
recGR.addQuery('name', 'ABCDEF');
recGR.setLimit(1);
recGR.query();
if (recGR.hasNext()) { OlderNewer