itinsley/Bonus Bets - IMS, Wager Player, CRM

## Bonus Bets - IMS, Wager Player, CRM

# Bonus Bets - IMS, Wager Player, CRM Integration

Note: I am unsure of the exact difference between offers and Bonuses terminology. I'm also unsure that the 'Trigger Criteria' in Ian Hogg's spreadsheet means the same thing as a Trigger in IMS.

Reference: Ian Hogg's CRM Process List [here](https://tabcorp-digital.atlassian.net/
wiki/x/QACqAg)

## Process
* 'Offers' will be entered into a CRM by Ian Hogg and Co.
* A CSV representing these 'Offers' will be loaded into Wager Player which will load them into IMS as Bonuses corresponding to the 'Offer'
* Each 'Bonus' will have a Trigger, criteria and offer - eg. Trigger: Deposit; Criteria: Over 40
* Initially we are focusing only on Deposit as a trigger. IMS will be notified of a deposit event by Wager Player
* On trigger event such as a deposit, IMS will credit users accounts with the bonus where they meet the criteria
* IMS will expose 2 API endpoints relating to Bonuses:
    - searchPlayerAvailableBonusTemplate
    - getBonusTemplateDetails
    - These API calls return bonuses that are available to the logged on user.
    - **Do they return any information about bonuses that have already been applied?**
    - **Once a specific bonus has been applied, will this be automatically removed from the results returned by searchPlayerAvailableBonusTemplate**
    - **What will TAB Digital use this information for? Promotions/Bonuses page? Does TAB Digital even need this info?**

## CRM Process List

* Regarding Ian Hogg's "CRM Process - MVP" Spreadsheet I think his criteria column refers to the CRM Criteria - i.e.
* Send offer to customers with: "RND1 - Signup date within 24 hours – Never deposited"
* This would translate in IMS Terms to:
    - Trigger: Deposit
    - Criteria: "Sign up date within 24 hours and no existing deposits"

## Potential Risk?
* How does Wager Player translate the CRM business rules into IMS?
   - How do we ensure "Signup date within 24 hours – Never deposited" translates into the same timeframes in IMS? The criteria sound like they have different contexts?

	# Bonus Bets - IMS, Wager Player, CRM Integration

	Note: I am unsure of the exact difference between offers and Bonuses terminology. I'm also unsure that the 'Trigger Criteria' in Ian Hogg's spreadsheet means the same thing as a Trigger in IMS.

	Reference: Ian Hogg's CRM Process List [here](https://tabcorp-digital.atlassian.net/
	wiki/x/QACqAg)

	## Process
	* 'Offers' will be entered into a CRM by Ian Hogg and Co.
	* A CSV representing these 'Offers' will be loaded into Wager Player which will load them into IMS as Bonuses corresponding to the 'Offer'
	* Each 'Bonus' will have a Trigger, criteria and offer - eg. Trigger: Deposit; Criteria: Over 40
	* Initially we are focusing only on Deposit as a trigger. IMS will be notified of a deposit event by Wager Player
	* On trigger event such as a deposit, IMS will credit users accounts with the bonus where they meet the criteria
	* IMS will expose 2 API endpoints relating to Bonuses:
	- searchPlayerAvailableBonusTemplate
	- getBonusTemplateDetails
	- These API calls return bonuses that are available to the logged on user.
	- Do they return any information about bonuses that have already been applied?
	- Once a specific bonus has been applied, will this be automatically removed from the results returned by searchPlayerAvailableBonusTemplate
	- What will TAB Digital use this information for? Promotions/Bonuses page? Does TAB Digital even need this info?

	## CRM Process List

	* Regarding Ian Hogg's "CRM Process - MVP" Spreadsheet I think his criteria column refers to the CRM Criteria - i.e.
	* Send offer to customers with: "RND1 - Signup date within 24 hours – Never deposited"
	* This would translate in IMS Terms to:
	- Trigger: Deposit
	- Criteria: "Sign up date within 24 hours and no existing deposits"

	## Potential Risk?
	* How does Wager Player translate the CRM business rules into IMS?
	- How do we ensure "Signup date within 24 hours – Never deposited" translates into the same timeframes in IMS? The criteria sound like they have different contexts?