Just close the ticket(Trac), if you insert a comment. http://trac.edgewall.org/

ValidComment.py

#-*- encoding: utf-8 -*-
 
from trac.core import Component, implements
from trac.ticket.api import ITicketManipulator, ITicketChangeListener
from trac.ticket.model import Ticket
 
class ValidComment(Component):
        implements(ITicketManipulator, ITicketChangeListener)
 
        def prepare_ticket(self, req, ticket, fields, actions):
                pass

        def validate_ticket(self, req, ticket):
                action = req.args.get('action')
                comment = ticket._old.get('comment', ticket['comment'])

                self.log.info('ValidComment Action in validate_ticket: %s' % action)
                self.log.info('ValidComment Comment in validate_ticket: %s' % comment)

                if action in ('resolve', 'reopen'):
                    if not comment:
                        return [(None, "Before closing the Ticket #%s, Enter a comment." % ticket.id)]
                return []

 
        def ticket_created(self, ticket):
                pass
 
        def ticket_changed(self, ticket, comment, author, old_values):
                pass

Hasienda,

Using the 'validate_ticket' method I need 02 actions. The first action is to write the comment and the second is closing the ticket.

How do I check if the user typed the comment in the 'form' and is also closing the ticket?