Communication is where leadership leaves and breaths
Effective communication is the most critical skill a leader can posses when working with others.
The leader is the message.
- Establish the team way of work ahead of time.
- Set and clarify goals.
- Don't be afraid of overcommunicate.
Leadership is the art of getting someone else to do something you want to be done because they want to do it
CONNECT - MOTIVATE - CHANGE
- Trust: Delivers quality results, integrity, etc.
- Comparison.
- Stability.
- Hope.
- Have clear and consistent goals.
- Be open, fair and listen.
- Be decisive.
- Admit mistakes.
- Respect opinions of others.
- Create a climate that allows empowerment.
- Support all team members.
- Take responsability for team actions.
- Give credit to team members.
- Embrace change
- Build trust
- Strategic planning skills
- Earn credibility
- String negotiation skills
- Strong communication skills
- Project and team managment skills
- Strong interpersonal skills
From Software Engineer to Leader
- Software Engineer: Success is all about growing YOURSELF.
- Leader: Success if all about growing OTHERS.
- Determine tasks to delegate
- Provide clear instructions
- Empower your team
- Avoid micromanagment
Align team goals to business goals
- Understand the broader business goals
- Identify stakeholders
Determining tasks and priorities.
Tracking and manage tasks
- Measures your team capacity
- Enhances prioritization of tasks
- Affects the quality of your estimates
Governance
- Standards and polices
- Standard and processes
- Tools
- Architecture
- Processes (Builds, releases, etc.)
Why written skills are important:
- Communication
- Credibility
- Sucess
- CLEAR: Transparent and able to see through
- CONCISE: Use as few words as possible
- COURTEOUS: Show consideration of others
- CONSISTENT: Able to maintain a particular standard
- COMPELLING: Attracting strong interest and attention
-> PLAN -> PREPARE -> PRACTICE -> PRESENT
- Have the outcome in mind
- Who is your audience
- Research your topic
- Organize the main points
- Open with something intriguing
- Minimize the number of slides
- No paragraphs
- Write script
- Display one thing at a time
-> PLAN -> PREPARE -> LEAD -> FOLLOW UP
- Purpose
- Agenda
- Attendes
- Date and time
- Meeting request notice
- Required or optional
- Location
No agenda? NO MEETING!
- Know your expected outcome
- Send out the agenda
Managing the meeting outcome
- Write everything down
- Delivery is critical
- Your audience usually don't differentiate the message from the messenger
- Say what you mean in as few words as possible
- Concentrate on being real
- Show your people that you are engaged and interested in their work
- Focus in using your voice and body language
- Clear
- Concise
- Courteous
- Consistent
- Compelling
The 4 Ps to successful presentations -> Plan -> Prepare -> Practice ->Present
- Stand in front of the mirror
- Hear yourself speak
- Project your voice
- Do not memorice
- Know your audience
- Maintain good eye contact
- Engage your audience
- Speak clearly and with confidence
- Manage stress
- Vary strength, tone and pitch
- Always show what you are talking about
- Ask for feedback
- Q&A at the end
- Ask questions
-> Plan -> Prepare -> Lead ->Follow up
- Begin in time
- Welcome everyone
- Hand out the agenda
- Ensure they understand why they are there
- Step your way through the agenda
- TAKE NOTES
- Promote discussions
- Be inclusive
- End on time
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Who: Ownder
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Will do that: Deliverable
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When: Delivery
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Agree on next steps and stablish specific commitments.
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Let people know they can negotiate.