Zapier - Most/Least exciting list

zapier exciting list

Excites me most

- Respond to 60+ support requests via email every day
- Write and maintain thousands of pages of help documentation
- Create video tutorials to help teach users a specific feature or use case
- Make Zap templates to help showcase the thousands of ways customers can use Zapier
- Work with the product team to develop a new feature based on feedback from customers


Excites me least
- Engage multiple users at once via chat to answer their questions and troubleshoot problems
- Recieve 20+ inbound phone calls per day and help them solve their issues
- Help resolve billing issues for customers over the phone
- Analyze thousands of support tickets to spot trends the product team can use
- Manage a support team