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March 3, 2016 16:58
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{"agents":[{"event_time":"2016-03-03T16:02:31.564Z","uri":"support_sehrman@wombatsecurity.com","login_time":"2015-05-27T12:49:33.531Z","status":"logged_in","agent_displayname":"Sean Ehrman"},{"event_time":"2016-03-03T16:14:48.902Z","uri":"supportjake@wombatsecurity.com","login_time":"2016-02-18T18:44:03.392Z","status":"logged_in","agent_displayname":"Support Jake"},{"event_time":"2016-03-03T16:00:01.327Z","login_time":"2016-02-29T16:06:54.908Z","uri":"support_kellee@wombatsecurity.com","agent_displayname":"Support Kellee","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.327Z","login_time":"2015-05-28T17:56:45.490Z","uri":"support_lstimak@wombatsecurity.com","agent_displayname":"Luke Stimak","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.328Z","login_time":"2015-05-27T12:47:03.721Z","uri":"support_mmalito@wombatsecurity.com","agent_displayname":"Michelle Malito","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.328Z","login_time":"2015-05-27T12:50:52.244Z","uri":"support_nambrogio@wombatsecurity.com","agent_displayname":"Nicole Ambrogio","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.328Z","login_time":"2015-06-01T16:19:59.021Z","uri":"support_nkassouf@wombatsecurity.com","agent_displayname":"Nick Kassouf","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.722Z","login_time":"2015-05-27T12:53:51.197Z","uri":"support_tkemmerer@wombatsecurity.com","agent_displayname":"Tim Kemmerer","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.722Z","login_time":"2016-02-15T15:29:42.594Z","uri":"supportjason@wombatsecurity.com","agent_displayname":"Support Jason","status":"logged_in"},{"event_time":"2016-03-03T16:00:01.722Z","login_time":"2016-02-03T22:16:12.936Z","uri":"supportkim@wombatsecurity.com","agent_displayname":"Support Kim","status":"logged_in"}],"callers":[{"event_time":"2016-03-03T16:02:31.564Z","uri":"15124279057@jnctn.net","uuid":"06cb1e26-bd1d-4ce3-8064-4c8457df8b1e","enqueue_time":"2016-03-03T15:28:18.000Z","status":"terminated","is_video":false,"reason":"finished_call_with_support_sehrman@wombatsecurity.com"},{"event_time":"2016-03-03T16:14:48.902Z","uri":"15153132733@jnctn.net","uuid":"f468822c-05f6-45b1-94c9-29c1f26fe562","enqueue_time":"2016-03-03T16:12:35.000Z","status":"terminated","is_video":false,"reason":"finished_call_with_supportjake@wombatsecurity.com"},{"uri":"15024994800@jnctn.net","uuid":"a67016b2-3f8a-45f6-9ebc-db03627a407b","is_video":false,"enqueue_time":"2016-03-03T16:15:49.000Z","reason":"max_wait","status":"terminated","event_time":"2016-03-03T16:16:27.492Z"}]} |
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