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@jamiemling
Last active March 11, 2020 23:25
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Customer Success Engineer - Tasks

These are some of the things you might do each day working in support at Raisely.

Tell us out of this list two things you are excited about, two things you want to learn how to do and two you don't want to do.

  • Responding to 20 support emails
  • Running a training webinar
  • Importing data into a new Raisely CRM account
  • Writing a new support article on how to optimise your donation form
  • Updating the developer docs to cover a new release
  • Create a video tutorial on how to set up a campaign element
  • Recruit a new team member
  • Handle an upset customer worried about a missing feature
  • Change the fonts and background colour on someone's campaign
  • Work with developers to debug and resolve a product issue
  • Plan new product features based on feedback from customers
  • Create engaging content for social media and digital marketing
  • Coordinating regular blog posts for our blog from the team
  • Running a training session with a customer to set up their unique campaign
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