gistfile1.txt

{
  "CheckIfWeHaveFirstAndLastName": {
    "name": "GetNameFromContext",
    "next": {
      "yes": "CheckIfWeHavePhone",
      "no": "WelcomeAndAskForFirstName"
    }
  },
  "WelcomeAndAskForFirstName": {
    "name": "CollectName",
    "key": "first_name",
    "incomingMessage": {
      "text": "Looks like you are setting up a service appointment. Let me get few details pretty quick. Can I get your first name please ?"
    },
    "failureMessage": {
      "text": "Did not get it. Can you please enter your first name please ?"
    },
    "next": {
      "yes": "CollectLastName",
      "no": "WelcomeAndAskForFirstName"
    }
  },
  "CollectLastName": {
    "name": "CollectName",
    "key": "last_name",
    "incomingMessage": {
      "text": "Great, can I please get your last name ?"
    },
    "failureMessage": {
      "text": "Did not get it. Can you please enter your last name please ?"
    },
    "next": {
      "yes": "CheckIfWeHavePhone",
      "no": "CollectLastName"
    }
  },
  "CheckIfWeHavePhone": {
    "name": "PhoneNumberInUserChecker",
    "next": {
      "yes": "CollectDateAndTime",
      "no": "CollectPhone"
    }
  },
  "CollectPhone": {
    "name": "GetPhone",
    "updateStoreUser": true,
    "incomingMessage": {
      "text": "Can I please get your phone number ${first_name}? We need the phone number to lookup your records, and book the appointment for you."
    },
    "failureMessage": {
      "text": "It didnt look like a phone number, can you please try again and enter your phone number?"
    },
    "next": {
      "yes": "CheckIfStoreHasBranches",
      "no": "CollectPhone"
    }
  },
  "CheckIfStoreHasBranches": {
    "name": "CheckIfStoreHasBranches",
    "next": {
      "yes": "SelectBranch",
      "no": "CollectDateAndTime"
    }
  },
  "SelectBranch": {
    "name": "SelectBranch",
    "incomingMessage": {
      "text": "Btw, which location are you looking to book?"
    },
    "failureMessage": {
      "text": "Did not get it. which location are you looking to book?"
    },
    "next": {
      "yes": "CollectDateAndTime",
      "no": "SelectBranch"
    }
  },
  "CollectDateAndTime": {
    "name": "GetTime",
    "offDay": "Sunday",
    "startTime": "7",
    "endTime": "16",
    "retriesAllowed": 10,
    "incomingMessage": {
      "attachment": {
        "type": "template",
        "payload": {
          "template_type": "button",
          "text": "Awesome. Can you please select the appointment date by clicking the button below. We are open ${store_appointment_hours_minified}. Or you can also say something like `2 PM day after tomorrow`",
          "buttons": [
            {
              "type": "web_url",
              "url": "https://2fcd931e.ngrok.io/api/fb/calendar?storeId=${store_id}",
              "title": "Other Date/Time",
              "messenger_extensions": true,
              "webview_height_ratio": "tall"
            }
          ]
        }
      }
    },
    "failureMessage": {
      "text": "Oops. Try something like `2 PM day after tomorrow` with appointment time within the business hours. What time will work for you?"
    },
    "next": {
      "yes": "CollectCarType",
      "no": "CollectDateAndTime"
    }
  },
  "CollectCarType": {
    "name": "GetVehicle",
    "key": "car_type",
    "incomingMessage": {
      "text": "And what's the car type ${first_name}? You can reply something like 'Toyota Camry 2017'."
    },
    "next": {
      "all": "CollectServiceType"
    }
  },
  "CollectServiceType": {
    "name": "CollectReply",
    "key": "service_type",
    "incomingMessage": {
      "text": "Perfect. One last question ${first_name}, what type of service are we planning to do? You can select these options or type if something else.",
      "quick_replies": [
        {
          "content_type": "text",
          "title": "Routine Check",
          "payload": "Routine Check"
        },
        {
          "content_type": "text",
          "title": "Oil Change",
          "payload": "Oil Change"
        }
      ]
    },
    "next": {
      "all": "SendEmailToAgent"
    }
  },
  "SendEmailToAgent": {
    "name": "SendEmail",
    "template": "service-email-template.ftl",
    "subject": "Service Appointment Request from BlinkAI",
    "values": "car_type,service_type,time_pretty,first_name,last_name,phone",
    "next": {
      "all": "SendSlackMessage"
    }
  },
  "SendSlackMessage": {
    "name": "SendSlackMessage",
    "message": "A service appointment was created for ${first_name} ${last_name} (${phone}). Car: ${car_type} for ${service_type} @ ${time_pretty}.",
    "next": {
      "all": "AddAppointmentReminder"
    }
  },
  "AddAppointmentReminder": {
    "name": "AddAppointmentReminder",
    "message": {
      "attachment": {
        "type": "template",
        "payload": {
          "template_type": "button",
          "text": "Hey ${first_name} ${last_name}, just wanted to remind you about your upcoming appointment tomorrow at ${time_only}. \n We are located at: ${store_address}",
          "buttons": [
            {
              "type": "phone_number",
              "title": "Call Service Center",
              "payload": "${store_service_phone}"
            }
          ]
        }
      }
    },
    "next": {
      "all": "AppointmentSummary"
    }
  },
  "AppointmentSummary": {
    "name": "SendMessage",
    "message": {
      "attachment": {
        "type": "template",
        "payload": {
          "elements": [
            {
              "title": "${time_pretty}",
              "subtitle": "${first_name}, your apppointment is confirmed for ${time_pretty}.  See you then.",
              "image_url": "https://s3.amazonaws.com/blinkai/confirmed_appointment.png"
            }
          ],
          "template_type": "generic"
        }
      }
    },
    "next": {
      "all": "end"
    }
  }
}