A PowerShell script that creates a Zendesk ticket based on the parameters supplied when calling it.

ZendeskAPI-CreateTicket.ps1

param(
    [Parameter(Mandatory=$true)][String]$subject,
    [Parameter(Mandatory=$true)][String]$description,
    [Parameter(Mandatory=$true)][String]$requesterID,
    [Parameter(Mandatory=$true)][String]$assignedGroupID,
    [String]$tag
)

#Zendesk API Connection Headers Referencing System Environmental Variables for username and API token.
$headers = @{Authorization = 'Basic ' + [Convert]::ToBase64String([Text.Encoding]::ASCII.GetBytes("$($ZendeskAPI_Username):$($ZendeskAPI_Token)"));}

$createURI = "https://yourdomain.zendesk.com/api/v2/tickets.json"

#Dumb hack to swap out unfriendly characters in the description.
$description = $description.trim().replace("\","/").replace("`n","\n").replace("`r","\n").replace("    ","").replace("`"","`'").replace("*","")

$createJSON = '{
    "ticket": {
        "subject": "'+$subject+'",
        "comment": "'+$description+'",
        "requester_id": "'+$requesterID+'",
        "group_id": "'+$assignedGroupID+'",
        "tags": ["'+$tag+'"]
        }
    }'

$result = Invoke-RestMethod -Uri $createURI -Method Post -Headers $headers -ContentType "application/json" -Body $createJson

return $result