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Last active December 10, 2018 17:36
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E-mail writing guidelines, for making announcements over e-mail.

E-mail Announcement Checklist

  • First sentence is "call to action" or "critical knowledge"
  • Give a deadline for responses
  • Send a second reminder to respond, prior to the deadline
  • Tell how it impacts the recipient
  • Ask for feedback
  • Send it to (only) affected users
  • Include humor

Process Tip

Write a draft, then reduce it by 50%

Credit

From /r/sysadmin for the checklist, other Internet users for other ideas.

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