Documenting Seller Services

README.md

Documenting Seller Services

• We will look at seller system setups and document what we can.
  • Friendly URL for this doc: https://tinyurl.com/SellerSupportDocs

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Table of Contents

• Buyer Techniques
• Seller Techniques
• Seller Services
• System Setup Cycle
• Hardware Test Matrix

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Buyer Techniques

Seller Techniques

Seller Services

System Setup Cycle

• Customer Sign Off: No Data At Risk
• Backup All Data Anyway
• Partition Storage
• Format Storage
• Create + Test Internal Boot Rescue Partition
• Create + Test External Boot Rescue Partition
• System Form Factors: OS Flavors => Hackintosh
• Backup Architectures
• Package Managers + Tools + Languages
• Proof Of Service
• Price + Warranty
• Moving towards Ubuntu Desktop support and installing developer tools setups = more $$.

Hardware Test Matrix

• Eg: MacBookPro 2015 • OSX • Monterey (12.5) => [ machines@year x os@versions ]

• Machines

  • Laptops
  • Desktops => VMs
  • Servers => VMs
  • Smartphones
  • Tablets

• Operating Systems

  • OSX
  • Ubuntu => hackintosh
  • Windows

• Operating System Tools

  • Kernel
  • System Preferences
  • Updater + Package Manager
  • Screen Shots
  • Screen Recording
  • Screen Sharing
  • Browsers
  • StartUp Disk
  • Boot Enable Keys
  • Boot Loaders
  • Disk Utility
  • System Profiler
  • Activity Monitor
  • Terminal
  • Editors
  • IDEs
  • SFTP File Transfer
  • Remote Access
  • print2pdf
  • sound
  • video
  • usb/bluetooth
  • ethernet/wifi

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