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Notes from "Shut Up and Take My Money" by Josh Kaufman

Link: http://vimeo.com/71250239

Every business has five parts:

  1. Value creation
  2. Marketing - "here i am, this is what i do, here is why you should be interested"
  3. Sales - doing transactions
  4. Value delivery - what does it take to give what i've sold to the customer?
  5. Finance - money in is greater than money out, and is it enough?

How to find ideas? Look for ideas that are:

  • More awesome
  • Less awful

Also, look for hassles. Things that generally suck to do. The larger the hassle, the greater the business opportunity.

Remove friction; make a system move more efficiently. Even removing just a little can be worth a ton of money.

How does someone pick which idea is the best one to do?

10 ways to evaluate a market:

  1. Urgency - how quickly do people need it?
  2. Size - how large is the potential market?
  3. Pricing potential - how much can you feasibly charge?
  4. Cost of customer acquisition - how much is it going to cost to bring a new customer in?
  5. Cost of value delivery - how much is it going to cost to deliver to a customer?
  6. Uniqueness to offer - am i unique, or can someone else compete with out much effort?
  7. Speed to market - how quick can you start selling?
  8. Up-front investment - how much are you going to need to spend?
  9. Up-sell potential - are there other things in the market that target customers want?
  10. Evergreen potential - how much work is needed to continue keeping the product up for sale?

12 standard forms of value:

  1. Product - tangible or intangible; one-time transaction
  2. Service - intangible; for a fee
  3. Shared resource - create once, let a lot of people use. software as a service, museum, amusement park, etc.
  4. Subscription - buying now, but pre-commit to future value
  5. Resale - buying something for a price, selling it for a higher price
  6. Lease - buying something, letting people use it
  7. Agency - selling something you don't own. brokering a transaction. example: Airbnb
  8. Audience aggregation - collection people who have similar interests, selling access to those people for a fee. this is advertising.
  9. Insurance - transferring risk for a fee
  10. Option - giving people the ability to do something. example: support retainers
  11. Loan - giving money in exchange for the money back plus interest
  12. Capital - venture capital, angel investing

9 universal economic values:

  1. Efficacy - how well does it work; does it work better than other options?
  2. Speed - how quickly does it work?
  3. Reliability - does it work all the time?
  4. Ease of use - how much work does it take to understand?
  5. Flexibility - how many things can it do?
  6. Status - how does this make other people perceive the customer?
  7. Aesthetic appeal - how beautiful is the thing? do people want to look at it; play with it?
  8. Emotion - how does this make your customers feel? are they happy?
  9. Cost - what does the customer have to give up to get it?

Outcome: prototype or sell sheet.

How to validate a market:

  • Talk to your ideal prospects; real people who are in the position to buy
  • Ideal method: collect pre-orders
    • ask if they'll pay. the goal is to either get their money, or to get feedback they wouldn't give otherwise
  • At minimum collect email addresses; especially if it's not possible to collect pre-orders
    • if they wont give you an email address, they'll never give you money
  • Focus on closing real sales as quickly as possible

Also: be sure to have fun

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