Created
January 25, 2024 20:47
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Send SMS from Zoho CRM
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// Choose from number | |
from_number = "+234324324324"; | |
module_name = "Leads"; | |
record_id = 803228000138359036; | |
crm_record = zoho.crm.getRecordById(module_name, record_id); | |
to_number = crm_record.get("Mobile"); | |
record_name = crm_record.get("First_Name") + " " + crm_record.get("Last_Name"); | |
message_text = "🤒 Unfortunately your Orientation on " + 123 + " has been canceled due to staff illness. If concerned, contact - 1300 077 994. 🐾💞"; | |
// leave media_urls as null if you're not sending MMS, otherwise this format: ["https://mysite.com/image.png"] | |
media_urls = null; | |
// user ID of user who should receive notifications for replies | |
user_id = crm_record.get("Owner").get("id"); | |
args = { | |
"From": from_number, | |
"To": to_number, | |
"Message": message_text, | |
"MediaURLs": media_urls, | |
"owner_id": user_id, | |
"Entity_Id": record_id, | |
"Entity_Type": module_name, | |
"message_source": "trigger_workflow_sms", | |
"To_Name": record_name, | |
"crm_record_id":record_id | |
}; | |
message_data = {"params":{"arguments":args}}; | |
sms_response = twiliosmsextension0.send_sms_via_messagemedia(message_data); |
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// Emojis not supported | |
message_name = "Weekend SMS for " + matching_contact.get("First_Name") + " " + matching_contact.get("Last_Name"); | |
message_to_send = "Special message created by Deluge script " + matching_contact.get("First_Name"); | |
from_number = "+12321412421"; // choose from number | |
new_sms_record_resp = zoho.crm.createRecord("twiliosmsextension0__Sent_SMS", | |
{ | |
"Name": message_name, | |
"ContactName": matching_contact.get("id"), | |
"Message": message_to_send, | |
"From": from_number, | |
"To": matching_contact.get("Mobile") | |
}, | |
{ | |
"trigger": {"workflow" } | |
} | |
); |
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