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@jmewes jmewes/ Secret
Created Oct 16, 2017

What would you like to do?
How awesome engineers ask for help -- Greg Sabo

  • Asking for help is an important skill

  • It's important for development productivity

  • Ask your manager what an engineer should do when they get stuck

  • Don't give up; describe ongoing work

  • Hint what you have done

  • Write down what you have learned so that you don't have to ask the same question again and again

  • Make note taking frictionless

  • Share the solution to the problem in the chat

  • Use and revice a checklist for smart questions

  • Share it with manager and teammastes

Smart question checklist

  • Env restarted
  • Explicitly formulated
  • Google searched
  • Clean command executed
  • Internal docs searched
  • Investigated relevant code for 20min
  • Chat searched
  • Read source code
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