Imagine we're rolling out a live chat tool to existing customers who have expressed interest trying it.
Customers could have expressed interest in two ways: either by filling out an interest form or mentioning to our support team that they want to try it.
For the interest form, there is one table, form.contact
, with two relevant fields:
email
- The user's email addressproperty_chat_interest
- A Unix timestamp in milliseconds representing when they filled out the form or null if they have not expressed interest