resume.json

{
  "basics": {
    "name": "John Harris",
    "label": "Experienced Cloud Native Engineer / Architect and Product Manager",
    "image": "",
    "email": "john@johnharris.io",
    "url": "https://johnharris.io",
    "summary": "I am an experienced cloud native engineer, architect, educator, and product manager. During my career I have had the opportunity to consult on continuous delivery, DevOps, Kubernetes, and cloud native with many global (Fortune 50) enterprises, 25-person startups, and everything in-between. I've also had the privilege of learning from some of the most respected, knowledgeable, and generous colleagues in the industry. I believe these technical and cultural experiences enable me to be an exceptionally strong addition to any team trying to achieve and exceed their potential.",
    "website": "https://johnharris.io",
    "location": {
      "address": "",
      "city": "Mukilteo",
      "countryCode": "US",
      "postalCode": "",
      "region": "WA"
    },
    "profiles": [
      {
        "network": "Twitter",
        "url": "https://twitter.com/johnharris85",
        "username": "johnharris85"
      },
      {
        "network": "LinkedIn",
        "url": "https://linkedin.com/in/johnharris85",
        "username": "johnharris85"
      },
      {
        "network": "Github",
        "url": "https://github.com/johnharris85",
        "username": "johnharris85"
      },
      {
        "network": "stack-overflow",
        "url": "https://stackoverflow.com/users/559504/johnharris85",
        "username": "johnharris85"
      }
    ]
  },
  "skills": [
    {
      "keywords": [
        "Continuous Delivery",
        "DevOps",
        "Deploy & Release Pipelines",
        "Secure Software Supply Chain",
        "Product Management",
        "Consulting",
        "Stakeholder Management",
        "Technical Education",
        "Pre-Sales"
      ],
      "level": "Advanced",
      "name": "Concepts"
    },
    {
      "keywords": [
        "Containers",
        "Kubernetes",
        "Service Mesh",
        "AWS",
        "Docker",
        "Git",
        "Pulumi",
        "API Gateways",
        "Terraform",
        "GCP",
        "Azure"
      ],
      "level": "Advanced",
      "name": "Technologies"
    },
    {
      "keywords": [
        "Go",
        "Python",
        "JavaScript",
        "TypeScript",
        "C#",
        "HTML",
        "CSS",
        "React",
        "HCL"
      ],
      "level": "Intermediate",
      "name": "Programming Languages & Frameworks"
    }
  ],
  "publications": [
    {
      "name": "Production Kubernetes",
      "publisher": "O'Reilly",
      "releaseDate": "2021-03-01",
      "summary": "",
      "url": "https://learning.oreilly.com/library/view/production-kubernetes/9781492092292/"
    },
    {
      "name": "Proactive Ops for Container Orchestration environments",
      "publisher": "DockerCon 2018",
      "releaseDate": "2018-06-12",
      "summary": "",
      "url": "https://www.conferencecast.tv/talk-14840-proactive-ops-for-container-orchestration-environments"
    }
  ],
  "work": [
    {
      "company": "Kong, Inc.",
      "position": "Principal Product Manager",
      "summary": "Product leader for Kong Mesh (enterprise) and Kuma OSS service mesh software",
      "startDate": "2022-07-31",
      "highlights": [
        "Partnered with customers to drive product roadmap and enable successful adoption of Kong Mesh.",
        "Developed product roadmap and worked closely with engineering to execute on several strategic efforts.",
        "Due to a lack of PMM coverage, I worked on producing much of our internal competitive intelligence and marketing materials for the service mesh product line.",
        "Took a significant role in sales enablement initiatives, leading to 100% product ARR growth (including driving multiple expansions) during my time as a PM and Principal Field Engineer.",
        "Worked closely with marketing, sales, and technical field to developed a service mesh centre of excellence to increase awareness and expertise across the company.",
        "Keynote speaker at Kong Summit 2022 (San Francisco)."
      ],
      "website": "https://konghq.com/products/service-mesh-platform"    },
    {
      "company": "Kong, Inc.",
      "position": "Principal Field Engineer",
      "summary": "Technical field leader with broad impact across the organization",
      "startDate": "2021-09-30",
      "endDate": "2022-07-31",
      "highlights": [
        "Designed and built a support tool (in Go, using Docker and Kubernetes APIs) to gather key environmental and product information, with the aim of hugely reducing time-to-resolution for support cases.",
        "Contributed (in Go) several features to the product, with a main focus on Kubernetes enhancements.",
        "Designed, wrote, and developed a full 4-day enablement workshop (on AWS, GCP, and Kubernetes, deploying using Pulumi) aimed at leveling up all customer-facing employees on service mesh and Envoy concepts. Currently over 60 people have been through the course, resulting in better customer demos and engagements, and lower time-to-resolution for support cases.",
        "Built strong partnerships with key customers as a technical lead, and oversaw multiple complex projects through to production rollout.",
        "Developed relationships with key customer stakeholders, leading to a number of co-marketing appearances and strong community and enterprise advocacy.",
        "Mentored multiple groups of more junior engineers in both technical troubleshooting and career-focused topics.",
        "Triaged and resolved some of the most complex customer issues, working with engineering to implement fixes and product improvements.",
        "Designed and implemented multiple customer reference architectures across different cloud platforms and toolsets.",
        "Built a Typescript Insomnia (https://insomnia.rest/) plug-in to interact with AWS Secrets Manager in a weekend, leading to over $20K direct customer revenue and heavily-impacted an expansion / renewal."
      ],
      "website": "https://konghq.com"    },
    {
      "company": "VMware",
      "position": "Staff Architect",
      "startDate": "2020-01-31",
      "endDate": "2021-09-30",
      "summary": "Promoted to Staff Architect with more responsibility over internal enablement and education platforms",
      "highlights": [
        "vExpert for 3 years with specialism in 'Cloud Native Applications'.",
        "Co-created and maintained a playbook & website (called 'Cloud Native Readiness') to educate customers and internal teams on deploying Kubernetes and cloud native application.",
        "Co-authored a successful O'Reilly book (Production Kubernetes, 2021) with several colleagues based on 'Cloud Native Readiness', providing best practices and tooling guidance for team deploying and maintaining Kubernetes platforms.",
        "Built a Kubernetes operator (in Go) to connect Cluster API to existing customer IPAM systems for IP allocation and release.",
        "Co-created 'Kube Academy' (https://kube.academy), a free video learning resource for everyone to educate themselves on everything Kubernetes and cloud native. The site was a huge success and receives thousands of views per month in addition to driving leads through a premium registration option.",
        "Designed and implemented the porting of 'Cloud Native Readiness' to the public 'Tanzu Developer Portal' (https://tanzu.vmware.com/developer/) site and contributed additional material and platform improvement (in the Hugo blog publishing tool)."
      ],
      "website": "https://tanzu.vmware.com/tanzu"    },
    {
      "company": "Heptio -> VMware",
      "position": "Senior Field Engineer",
      "startDate": "2019-01-31",
      "endDate": "2020-01-31",
      "highlights": [
        "Built a Kubernetes operator (in Go) for registering services to a bespoke customer DNS system.",
        "Building relationships with new business units at VMware, evangelizing Kubernetes and enabling integrations.",
        "Worked closely with several strategic customers to design and deploy production Kubernetes environments. Interacted with many siloed teams to gather requirements and build consensus.",
        "Conducted many panel and 1:1 interviews, in addition to helping design and refine our recruiting processes."
      ],
      "summary": "Enabling external customers to work more effectively with Kubernetes, acquired by VMware",
      "website": "https://twitter.com/heptio"    },
    {
      "company": "Docker, Inc.",
      "position": "Technical Account Manager",
      "startDate": "2018-01-31",
      "endDate": "2019-01-31",
      "summary": "Led the West coast TAM team and was the primary technical contact for some of Docker's largest customers",
      "highlights": [
        "Consulted with customers on strategic adoption of container technologies & practices and drove expansions into new groups.",
        "Contributed to several OSS projects including Docker Swarm and Docker Compose.",
        "Conducted many panel and 1:1 interviews, in addition to helping design and refine our recruiting processes.",
        "Ran customer QBRs and liased with engineering and support teams to ensure target milestones were achieved.",
        "Exceeded renewal & retention targets for all my customers.",
        "Speaker at DockerCon 2018 in San Francisco.",
        "Speaker at several Docker meetups around the US."
      ],
      "website": "https://docker.com"    },
    {
      "company": "LeftShift IT Ltd.",
      "position": "Head of DevOps & Continuous Delivery",
      "startDate": "2013-12-31",
      "endDate": "2017-12-31",
      "highlights": [
        "Worked extensively with high-profile customers across retail, financial services, and other high-value industries to design and implement continuous delivery processes and tooling.",
        "Identified the potential of containers at an early stage and began integrating them into our services and software offerings.",
        "Transferred from London to the United States to expand the company and develop our US services business."
      ],
      "summary": "Promoted to lead all DevOps delivery consulting globally",
      "website": "https://www.linkedin.com/company/left-shift-it/"    },
    {
      "company": "LeftShift IT Ltd.",
      "position": "Technical Training Lead",
      "startDate": "2012-08-31",
      "endDate": "2013-12-31",
      "highlights": [
        "Responsible for leading the development and implementation of LeftShift's on-premise and online training offerings, covering API testing, virtualization, and deployment tooling.",
        "Designed and oversaw development of example customer systems used for training (using Python, MySQL, HTML and CSS).",
        "Designed and oversaw construction of comprehensive, easy-to-follow training guides for complex technical tools.",
        "Designed and managed the implementation of a full online training platform built on MIT's OSS edX platform (https://www.edx.org/).",
        "Developed automated CI & deployment pipeline to Azure cloud platform.",
        "Responsible for initiatives that resulted in the training of over 300 people, both internal users and customers.",
        "Developed courses and systems that generated six-figure revenues for every year of operation and have been utilized by many Fortune 500 companies."
      ],
      "summary": "Led the global technical training practice",
      "website": "https://www.linkedin.com/company/left-shift-it/"    },
    {
      "company": "University of East Anglia",
      "position": "Head Coach -  Women's Basketball",
      "startDate": "2007-09-30",
      "endDate": "2012-07-31",
      "highlights": [
        "Led recruitment initiatives.",
        "Responsible for budgeting and organisation.",
        "Developed training plans, player improvement, and continuing professional development (CPD).",
        "Coached the team to University League and Norfolk County Cup Final successes.",
        "Served as chairman of the Norfolk Basketball Association.",
        "Represented the team at University council meetings."
      ],
      "summary": "Semi-professional sports coach managing every aspect of the program",
      "website": "https://ueasport.co.uk/club/basketball-women/"    }
  ],
  "education": [
    {
      "area": "Film (Masters)",
      "courses": [],
      "endDate": "2009-07",
      "institution": "University of East Anglia, UK",
      "startDate": "2007-09",
      "url": "https://www.uea.ac.uk/about/school-of-art-media-and-american-studies/film-television-and-media"
    },
    {
      "area": "Film & Television (Bachelors)",
      "courses": [],
      "endDate": "2007-05",
      "institution": "University of East Anglia, UK",
      "startDate": "2003-09",
      "url": "https://www.uea.ac.uk/about/school-of-art-media-and-american-studies/film-television-and-media"
    }
  ],
  "interests": [
    {
    "name": "Game Development",
    "keywords": [
      "C#",
      "Unity Engine",
      "Game Design"
    ]
  },
  {
    "name": "Basketball",
    "keywords": [
      "Coaching",
      "Strategy",
      "Teamwork", 
      "Leadership"
    ]
  },
  {
    "name": "Filmmaking",
    "keywords": [
      "Cinematography & Direction",
      "Film Music & Composition",
      "Documentary",
      "Film Noir"
    ]
  }
],
  "languages": [
    {
      "fluency": "Native speaker",
      "language": "English"
    },
    {
      "fluency": "Beginner",
      "language": "French"
    }
  ],
  "certificates": [
    {
      "name": "Certified Kubernetes Administrator (CKA)",
      "issuer": "Linux Foundation",
      "startDate": "2018-09-20"
    },
    {
      "name": "Certified Kubernetes Application Developer (CKAD)",
      "issuer": "Linux Foundation",
      "startDate": "2019-06-08"
    },
    {
      "name": "Introduction to Docker",
      "issuer": "Docker, Inc",
      "startDate": "2016-04-30"
    },
    {
      "name": "Advanced Concepts",
      "issuer": "Docker, Inc",
      "startDate": "2016-04-30"
    },
    {
      "name": "Technical Sales",
      "issuer": "Docker, Inc",
      "startDate": "2016-12-31"
    },
    {
      "name": "Head Coach Level II",
      "issuer": "England Basketball",
      "startDate": "2009-07-31"
    }
  ]
}