snippet.rb

#Define Gloal Options
operatorNumber = "4074740214"
applicationCallerID = "8008675309"

#Method to create timeStamp as our conferenceID
	def get_conference_id()
		timeVar  = Time.new
		returnValue = timeVar.strftime("%Y%H%M%S")
		return returnValue
	end
	
	conferenceOptions={
				:mute=>false,
				:playTones=>true,
				:leaveprompt=>"beep"
				}
	
begin

	#Create conference ID
		conferenceID = get_conference_id()
		
#Call First Leg (User)
	call 'tel:+1'+$numberToCall, {
		:callerID=>applicationCallerID,
		:onAnswer=>lambda{|event|
			log "@"*5 + "User has answered"
			#Create second thread for second leg (Operator)
			Thread.new do
				log "@"*5 + "Start second tread"
					call 'tel:+1'+operatorNumber, {
						:callerID=>applicationCallerID,
						:onAnswer=>lambda{|event|
							log "@"*5	+	"Operator has answered, join to conference"
							newCall = event.value
							#announce caller
							newCall.say("You have a call from " + $callerName)
							#join operator to conference
							newCall.conference(conferenceID,conferenceOptions)
						}
					}
			end
				
			newCall = event.value
			# prompt user 
			newCall.say("Please hold while we connect you")
			newCall.conference(conferenceID,conferenceOptions)
		}
	}
end