What do you view as the primary role of social media?
What do you consider to be 'social media'?
What don't you consider to be 'social media'?
I strongly believe that Social Media should be deeply integrated with an organization, as much so as email or a telephone. Do you agree? If so, how do you view an agency's role in facilitating these communications?
A customer that is well respected online, of one of our client's has had a bad experience with our client, and has taken to badmouthing our client via several social media channels (yelp, a tumblr blog, and twitter) I have begun a process of triage, but our client is not taking the situation seriously, after having discussed the matter with you as my direct supervisor, what would be your recommendation?
Give me an example of ##Your Company## largest success story utilizing Social Media on behalf of a client.
What metrics does ##Your Company## utilize to measure social media performance?
What do you think is the largest challenge facing ##Your Company## in regards to social media?
Social Media Management is made increasingly easier when using tools. Please describe the tools that ##Your Company## utilizes for Social Media Management. What is the budget for these tools?