OTRS Menu: Waitto, Bing, Azure Devops Tickets Features

otrs-menu-search-config.pm

$Self->{'Frontend::Navigation'}->{'AgentTicketSearch'}->{'003-Warten'} =  [
  {
    'AccessKey' => '',
    'Block' => '',
    'Description' => 'Tickets mit Wecker status',
    'Group' => [],
    'GroupRo' => [],
    'Link' => 'Action=AgentTicketSearch',
    'LinkOption' => 'onclick="top.location.href=\'https://otrs.example.com/otrs/index.pl?Action=AgentTicketSearch&Subaction=Search&EmptySearch=1&ResultForm=Normal&StateIDs=10\'"; returen false;',
    'Name' => 'Suche Warten Tickets',
    'NavBar' => 'Ticket',
    'Prio' => '700',
    'Type' => ''
  }
];


$Self->{'Ticket::Frontend::MenuModule'}->{'500-ExternalLink'} =  {
  'Action' => '',
  'ClusterName' => 'Miscellaneous',
  'ClusterPriority' => '',
  'Description' => 'suche nach bing.com/work/',
  'ExternalLink' => '1',
  'Link' => 'https://www.bing.com/work/search?q=g%23[% Data.TicketNumber %]&ticketid=[% Data.TicketID %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'bing.com TicketNR',
  'PopupType' => '',
  'Target' => '_blank'
};


$Self->{'Ticket::Frontend::MenuModule'}->{'998-AzureDevopsSearchTicktetNR'} =  {
  'Action' => '',
  'ClusterName' => 'Miscellaneous',
  'ClusterPriority' => '999',
  'Description' => 'Azure Devops Code Search g#',
  'ExternalLink' => '1',
  'Link' => 'https://dev.azure.com/examplecom/_search?text=g%23[% Data.TicketNumber %]',
  'Module' => 'Kernel::Output::HTML::TicketMenu::Generic',
  'Name' => 'Azure Devops Code Search g#',
  'PopupType' => '',
  'Target' => '_blank'
};



// + Ticket::Frontend::AgentTicketSearch###DefaultColumns
// DynamicField_Waitto
// + Waitto Status (Closed)