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jtopian/REACT.md

Created January 3, 2022 01:21
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A brief definition of my troubleshooting model: REACT
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REACT.md

REACT

Recreate

  • Repeatable?
  • User demonstration. "Can you show me?"

Experience

  • See the problem
  • Look for details

Analyze & Research

  • Searching logs
  • Checking hardware in OS and physically

Change

  • Software/firmware updates
  • Configuration change

Test

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