- Explore the business process as a whole and identify opportunities, risks, and ideas. Marking as hotspots which require further investigation
- Using stickies, entering text, Enabling map view - come back to center, Cmd / Ctrl D
- What will happen now?
- We will start by putting an event on the board
- Explain what is an event - in the past, immutable
- We will add events across a timeline from left to right
- Check if the event is already added around the area and if not then add
- Everyone can focus on their domains which they know well
- As we go along we will explain and answer questions
- Customer enters into store
- 30–45 min ~ until 1:15–1:45 pm
- Identify a strategy to sort
- Pivotal events
- Swimlanes
- Temporal milestones
- Chapters
- Introduce users and systems at appropriate points in time
- Identify missing events
- Identify inconsistencies
- Think from a userUnassigned perspective, ask questions, are we missing something here?
- Why are we doing this?
- What needs to happen to get to event Z, Z - 1, …
- Ask why we do something? And what value is added (safety, reputation, brand, money)? What is the risk - add stickies
- Do we need to validate our hypothesis
- Identify opportunities and risks
- What should we address first? most important concerns to clarify / solve - 3 votes each
- We refine certain areas more as they are more uncertain
- Internal discussions
- Second event storm with a larger group
- Research initiatives
- We identify build vs buy vs partner vs manual decisions
- If we decide to build something, we plan the team and finer details of the product
- This feeds into the software design process