- Do push-ups in the middle of the meeting
- Ideas are easy, execution is everything
- The OKR concept comes from an Intel engineer
- Google managers have a minimum of seven direct reports?
- Transparency
- So many people working so hard achieving so little
- There's one guy running operations here, and that is...
- How can we define and measure output by knowledge workers?
- Aggressive introverts - confront a problem without attacking the person
- Use whiteboards to talk about problems!
- Creative confrontation
- "Suddenly I had to hire a small team" - as if becoming manager is by accident
- Basics:
- Less is more
- Set goals from bottom up
- Cooperate
- Stay flexible
- Dare to fail
- Encourage risk
- Be patient
What does your company do to let people bring problems to management's attention?
- Mission statement: This is what we should do, and then model it
- Measure "both effect and counter-effect" - quantity + quality goal
- Have your goals printed by your side
- Always encouraging to read successful startup stories, but there are thousand failure stories for every success though!
- Be open about lack of progress
- I wonder how they got around with zero orders for two years!!!
- Aspirational goals need to be lead by enthusiasts
- Everything seems important, everything seems urgent
- Cross-functional coordination
- Worked on the app for eight years from savings and credit cards!
- Glaring lack of alignment - compensated by more meetings - wasted time
- Hire people but not going faster - more coordination is needed
- Like the conflict-resolving phrase: "You need to let me know if you see anything missing, or if you think we're working on the wrong things."
In siloed organizations you don't know where to start or have the time to follow up
- Scoring and assessment - progress using percentage!
- Score is subjective - reflect!
- Example:
KR Progress Score Self-Assessment Bring in 10 new customers 90% .4 Realized these customers were more luck than hard work
People confuse objectives with missions
- Committed vs Aspirational objectives
- 10% improvement means you're doing the same thing as everybody else - discovering a couple of hidden efficiencies, tweaking the code
- Thousand percent improvement requires rethinking the problem, exploring new ways to approach the problem
- After 10 ms of celebration you have to set another objective - the reward of meeting one is that you get to play again
The idea of YouTube is to entertain people - keep them engaged and hang out
- Conversations/Feedback/Recognition
- Workers want to be empowered and inspired, not told what to do
- Managers are paid for the quality of the decisions they make. When you hit a wall, you think you should work harder. What you should do it more counterintuitive - stop and shut out the noise.
- One-on-ones:
- You cannot be late
- You cannot cancel
- You don't talk about work
- What makes you very happy? What saps your energy?
Pulsing
- Philosophical change in how people think about helping the developing world helping itself
- Transparency as central gole, not just in Africa, but in Europe and USA
Execution is everything