HaloPSA Tweaks (User Script)

HaloPSA-Tweaks-UserScript.js

// ==UserScript==
// @name         HaloPSA Tweaks
// @namespace    https://kbni.net.au/
// @version      20210528.1342
// @description  just some HaloPSA tweaks
// @author       Alex Wilson
// @match        https://psa.anspired.com.au/*
// @grant        none
// ==/UserScript==

(function() {
    'use strict';
    var $ = window.$;

    window._awoxHaloTweaks = {

        debugMessages: true,
        collapseActionsOnChange: true,
        collapseActionsCurrentCount: 0,
        collapseActionsMatchActions: /(ROC:Technician|Progress|Sched|Completed|Close)/,
        ticketTitleTemplate: "HaloPSA #{ticket_id} {ticket_summary}",
        ticketLinkTemplate: "https://{hostname}/ticket?id={ticket_id}&showmenu=false",

        setup: function() {
            this.log("Awox's HaloPSA tweaks engaged!")
            this.run_repeat(this.annoying_scheduling_pops, 500)
            this.run_repeat(this.collapse_ticket_actions, 500)
            this.run_repeat(this.give_ticket_tabs_titles, 500)
        },

        run_repeat: function(method_ref, timeout) {
            method_ref.apply(this, Array())
            setTimeout(function() { window._awoxHaloTweaks.run_repeat(method_ref, timeout) }, timeout)
        },

        log: function (message) {
            if(this.debugMessages) console.log.apply(this, arguments)
        },

        annoying_scheduling_pops: function () {
            var modal = $('.ReactModal__Content--after-open');
            if(modal.length && modal.text().match(/(in the past|falls outside the Agents working hours)/)) {
                modal.find('button').click()
            }
        },

        give_ticket_tabs_titles: function () {
            if(String(document.location.pathname).startsWith("/ticket")) {
                var ticket_summary = $('#ticketdetails-details div.summary-header .read-value').text()
                var ticket_num = $('#ticketdetails-details .profile-full-name').text()
                var ticket_id = ticket_num.replace(/^ID:0?/,"")
                if(ticket_id && ticket_summary) {
                    document.title = this.ticketTitleTemplate.replace("{ticket_id}", ticket_id).replace("{ticket_summary}", ticket_summary)
                    var direct_link = this.ticketLinkTemplate.replace("{ticket_id}", ticket_id).replace("{hostname}", document.location.hostname)
                    // $('#ticketdetails-details .profile-full-name').html($('<a href="' + direct_link + '">' + ticket_num + '</a>'))
                    } else {
                        document.title = 'HaloPSA';
                    }
            }
        },

        clear_sidebar_schedule_times: function () {
            if(document.location.pathname.startsWith("/ticket")) {
                $('.sidebar-tab #input-field-for-timetaken_\\!hrs').val(0).change().blur()
                $('.sidebar-tab #input-field-for-timetaken_\\!mins').val(0).change().blur()
            }
        },

        collapse_ticket_actions: function () {
            var tweaks = this;
            var action_items = $('.action-history-item')
            if(this.collapseActionsOnChange === false || action_items.length != this.collapseActionsCurrentCount) {
                action_items.each(function(idx){
                    var expanded = $(this).find('.note').length == 0
                    var outcome = $(this).find('.outcome').text()
                    if(expanded) {
                        if(outcome.match(tweaks.collapseActionsMatchActions)) {
                            tweaks.log("collapse_actions", "Outcome matched, so collapsing: " + outcome)
                            $(this).find('.detailsholder').click();
                        } else {
                            tweaks.log("collapse_actions", "Outcome unmatched, so not collapsing: " + outcome)
                        }
                    }
                });
                this.collapseActionsCurrentCount = action_items.length;
            }
        },
    }

    window._awoxHaloTweaks.setup()

})();