Github talk about chatops: https://speakerdeck.com/jnewland/chatops-at-github
Lita: https://github.com/litaio/lita
Lita extension by Shopify: https://github.com/Shopify/lita-external
Hubot: https://hubot.github.com/
Github incident with Chatops down: https://github.com/blog/2106-january-28th-incident-report
Ruby stdlib - StringScanner http://ruby-doc.org/stdlib-2.3.1/libdoc/strscan/rdoc/StringScanner.html
Example app with bot command parser: https://github.com/kirs/chat-router
Shopify careers: http://shopify.com/careers