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September 15, 2016 06:17
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<ManagementPack ContentReadable="true" SchemaVersion="2.0" OriginalSchemaVersion="1.1" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsl="http://www.w3.org/1999/XSL/Transform"> | |
<Manifest> | |
<Identity> | |
<ID>Custom.KeepClosedIncidentClosed</ID> | |
<Version>1.0.0.0</Version> | |
</Identity> | |
<Name>Custom Keep Closed Incident Closed</Name> | |
<References> | |
<Reference Alias="EnterpriseManagement"> | |
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Console</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="CustomSystem_Notifications_Library"> | |
<ID>System.Notifications.Library</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="CustomSystem_WorkItem_Library"> | |
<ID>System.WorkItem.Library</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="IncidentManagement"> | |
<ID>ServiceManager.IncidentManagement.Library</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="CustomSystem_WorkItem_Incident_Library"> | |
<ID>System.WorkItem.Incident.Library</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="SystemCenter"> | |
<ID>Microsoft.SystemCenter.Subscriptions</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="EnterpriseManagement1"> | |
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Administration</ID> | |
<Version>7.5.2905.125</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="CustomMicrosoft_Windows_Library"> | |
<ID>Microsoft.Windows.Library</ID> | |
<Version>7.5.8501.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="CustomSystem_Library"> | |
<ID>System.Library</ID> | |
<Version>7.5.8501.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
<Reference Alias="CustomSystem_SupportingItem_Library"> | |
<ID>System.SupportingItem.Library</ID> | |
<Version>7.5.2905.0</Version> | |
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken> | |
</Reference> | |
</References> | |
</Manifest> | |
<Categories> | |
<Category ID="Category.dce22be394f34da1aac1553bf69c3bc7" Value="EnterpriseManagement!Microsoft.EnterpriseManagement.ServiceManager.ManagementPack"> | |
<ManagementPackName>Custom.KeepClosedIncidentClosed</ManagementPackName> | |
<ManagementPackVersion>1.0.0.0</ManagementPackVersion> | |
</Category> | |
<Category ID="ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration3ea9db5a_9a26_421a_a22a_49b52d56ff54.Category" Target="Template_16647d2bf6c14165b6e977ae6d362245" Value="EnterpriseManagement1!ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration" /> | |
<Category ID="Category.30452e6b71b04ff0b2af1995e96497c7" Target="WorkflowSubscription_de143923_7981_4f8b_ade8_0e86e7e6f9f6" Value="EnterpriseManagement1!Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions" /> | |
</Categories> | |
<Monitoring> | |
<Rules> | |
<Rule ID="WorkflowSubscription_de143923_7981_4f8b_ade8_0e86e7e6f9f6" Enabled="true" Target="IncidentManagement!System.WorkItem.Incident.Wizard.AutomaticChangeIncident" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100"> | |
<Category>System</Category> | |
<DataSources> | |
<DataSource ID="DS" TypeID="SystemCenter!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule"> | |
<Subscription> | |
<InstanceSubscription Type="a604b942-4c7b-2fb2-28dc-61dc6f465c68"> | |
<UpdateInstance> | |
<Criteria> | |
<Expression> | |
<And> | |
<Expression> | |
<SimpleExpression> | |
<ValueExpression> | |
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$</Property> | |
</ValueExpression> | |
<Operator>Equal</Operator> | |
<ValueExpression> | |
<Value>{bd0ae7c4-3315-2eb3-7933-82dfc482dbaf}</Value> | |
</ValueExpression> | |
</SimpleExpression> | |
</Expression> | |
<Expression> | |
<SimpleExpression> | |
<ValueExpression> | |
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$</Property> | |
</ValueExpression> | |
<Operator>NotEqual</Operator> | |
<ValueExpression> | |
<Value>{bd0ae7c4-3315-2eb3-7933-82dfc482dbaf}</Value> | |
</ValueExpression> | |
</SimpleExpression> | |
</Expression> | |
</And> | |
</Expression> | |
</Criteria> | |
</UpdateInstance> | |
</InstanceSubscription> | |
<PollingIntervalInSeconds>100</PollingIntervalInSeconds> | |
<BatchSize>50</BatchSize> | |
</Subscription> | |
</DataSource> | |
</DataSources> | |
<WriteActions> | |
<WriteAction ID="WA" TypeID="SystemCenter!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction"> | |
<Subscription> | |
<VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi> | |
<EnableBatchProcessing>true</EnableBatchProcessing> | |
<WindowsWorkflowConfiguration> | |
<AssemblyName>Microsoft.EnterpriseManagement.ServiceManager.Incident.Workflows</AssemblyName> | |
<WorkflowTypeName>Microsoft.EnterpriseManagement.ServiceManager.Incident.Workflows.AutomaticIncidentChangeWorkflow</WorkflowTypeName> | |
<WorkflowParameters> | |
<WorkflowArrayParameter Name="InstanceIds" Type="guid"> | |
<Item>$Data/BaseManagedEntityId$</Item> | |
</WorkflowArrayParameter> | |
<WorkflowParameter Name="InstanceTemplate" Type="guid">fdb1a2a9-cb6d-e863-4efb-23694663053e</WorkflowParameter> | |
<WorkflowParameter Name="NotificationRulesEnabled" Type="boolean">True</WorkflowParameter> | |
<WorkflowArrayParameter Name="NotificationTemplates" Type="guid"> | |
<Item>8f91d0da-37a2-c51f-7068-3855c3a0b652</Item> | |
</WorkflowArrayParameter> | |
<WorkflowArrayParameter Name="UserAliasOrRelationships" Type="string"> | |
<Item>dff9be66-38b0-b6d6-6144-a412a3ebd4ce</Item> | |
</WorkflowArrayParameter> | |
</WorkflowParameters> | |
<RetryExceptions /> | |
<RetryDelaySeconds>60</RetryDelaySeconds> | |
<MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds> | |
</WindowsWorkflowConfiguration> | |
</Subscription> | |
</WriteAction> | |
</WriteActions> | |
</Rule> | |
</Rules> | |
</Monitoring> | |
<Templates> | |
<ObjectTemplate ID="Template_16647d2bf6c14165b6e977ae6d362245" TypeID="CustomSystem_Notifications_Library!System.Notification.Template.SMTP"> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Subject$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ - Closed</1033></Property> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Priority$">2</Property> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/IsBodyHtml$">True</Property> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Content$"><1033>&lt;H2&gt;This Incident has allready been closed.&lt;/H2&gt; | |
Please open a New Incident trough the Self Service Portal or create a New E-mail for your New Incident.</1033></Property> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Encoding$">utf-8</Property> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/SeedClass$">System.WorkItem.Incident$a604b942-4c7b-2fb2-28dc-61dc6f465c68</Property> | |
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Protocol$">SMTP</Property> | |
</ObjectTemplate> | |
<ObjectTemplate ID="Template.7d3e860374bb421da5cdf50c647714f9" TypeID="IncidentManagement!System.WorkItem.Incident.ProjectionType"> | |
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$">$MPElement[Name='CustomSystem_WorkItem_Incident_Library!IncidentStatusEnum.Closed']$</Property> | |
</ObjectTemplate> | |
</Templates> | |
<LanguagePacks> | |
<LanguagePack ID="ENU" IsDefault="true"> | |
<DisplayStrings> | |
<DisplayString ElementID="Custom.KeepClosedIncidentClosed"> | |
<Name>Custom Keep Closed Incident Closed</Name> | |
</DisplayString> | |
<DisplayString ElementID="Template_16647d2bf6c14165b6e977ae6d362245"> | |
<Name>Instruct End User to Open a New Incident</Name> | |
</DisplayString> | |
<DisplayString ElementID="WorkflowSubscription_de143923_7981_4f8b_ade8_0e86e7e6f9f6"> | |
<Name>Inform End User to Open a New Incident</Name> | |
</DisplayString> | |
<DisplayString ElementID="Template.7d3e860374bb421da5cdf50c647714f9"> | |
<Name>Close Incident</Name> | |
</DisplayString> | |
</DisplayStrings> | |
</LanguagePack> | |
</LanguagePacks> | |
</ManagementPack> |
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