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kpumuk/skype fuckup

Last active December 24, 2015 20:49
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Session with Skype support
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skype fuckup
Maria Rachelle N.
I have already checked your account and in accordance with paragraph 11.2 of the Skype Terms of Use we have terminated your right to use the Skype software, and have prevented any further access to your Skype account.
7:21:28 PM Maria Rachelle N.
This is because you are in breach of paragraph 6.3 (c) of the Terms of Use which prohibits the use of the Skype software to send unsolicited communications. Any Skype Credit that was in your account is non-refundable.
Maria Rachelle N.
Sorry for the inconvenience.
7:21:48 PM Maria Rachelle N.
Is there anything else I can help you with?
7:22:26 PM kpumuk
any more details? I did not do anything that violates your terms
7:23:46 PM Maria Rachelle N.
I am sorry but our system detected that you have violated our Terms of Use. Therefore, your account shall remain restricted.
7:23:58 PM Maria Rachelle N.
We take the safety of Skype customers very seriously and need to apply certain restrictions to protect our customers’ details. We apologize for the inconvenience and appreciate your understanding.
7:24:03 PM kpumuk
checked both 11.2 and 6.3. none of the items is true
Maria Rachelle N.
I'm afraid there isn't a solution I can offer you, but we have specialized teams who are looking into improvements. I'll make sure it reaches their desk and hopefully in the future we are able to solve such cases. If there isn't anything else then I wish you a good day!
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