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@kylef kylef/reporting.md
Last active Dec 22, 2015

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Problem reporting guide

When reporting any problems, please provide all the information outlined below so we can properly diagnose the problem.

  • Classification: Security, Crash/Hang/Data Loss, Performance, UI/Usability, Serious Bug, Other Bug, Feature, Enhancement
  • Reproducability: Always, Sometimes, Rarely, Unable, Not Applicable
  • Device For example: iPad 3 or iPhone 5 GSM
  • Operating System Version: For example: iOS 6.1.3
  • Application Version: For example: 1.0-3-gefebej (553)
  • Steps to reproduce: Describe exactly every step you had to do to produce the problem.
  • Expected Results: Describe what you expected to experiance after completing the above steps.
  • Actual Behaviour: Describe what actually happened after completing the steps above.
  • Additional Notes: Provide additional information, such as references to related problems or workarounds.

Please remember to upload any crash logs if there was a crash or any applicable screenshots.

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