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Created February 17, 2010 18:11
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{"tumblelog":{"title":"Rails Machine Status","description":"System and network updates and status information for Rails Machine.\r\n","name":"railsmachine","timezone":"US\/Eastern","cname":"status.railsmachine.com","feeds":[]},"posts-start":0,"posts-total":"97","posts-type":false,"posts":[{"id":390738426,"url":"http:\/\/status.railsmachine.com\/post\/390738426","url-with-slug":"http:\/\/status.railsmachine.com\/post\/390738426\/presidents-day-holiday-support","type":"regular","date-gmt":"2010-02-15 13:08:06 GMT","date":"Mon, 15 Feb 2010 08:08:06","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1266239286,"format":"markdown","reblog-key":"mE83wtxd","slug":"presidents-day-holiday-support","regular-title":"Presidents Day Holiday Support","regular-body":"<p>Here at Rails Machine, we\u2019re pretty much a 24\/7\/365 shop. However, every now and then we like to untether ourselves from our laptops and spend time with our friends, family, and loved ones.<\/p>\n\n<p>Today, Monday February 15th, is a federal holiday and a perfect chance for our team to spend some quality time away from <em>the internets<\/em>. It&#8217;s also a Rails Machine Holiday, meaning that all non-urgent support requests submitted today will be answered tomorrow, Tuesday February 16th. As a favor to us, please try not to break anything major. Of course, we\u2019ll be around to answer your urgent support requests if you do! :)<\/p>\n\n<p>Thanks, and have a great holiday!<\/p>"},{"id":368818246,"url":"http:\/\/status.railsmachine.com\/post\/368818246","url-with-slug":"http:\/\/status.railsmachine.com\/post\/368818246\/smithwicks-maintenance","type":"regular","date-gmt":"2010-02-03 14:37:00 GMT","date":"Wed, 03 Feb 2010 09:37:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1265207820,"format":"markdown","reblog-key":"SRHx6B4l","slug":"smithwicks-maintenance","regular-title":"Smithwicks Maintenance","regular-body":"<p>The host server Smithwicks is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p><strong>9:45am<\/strong> - All virtual servers on Smithwicks have been started! Please file a ticket if you&#8217;re experiencing any problems.<\/p>"},{"id":322789491,"url":"http:\/\/status.railsmachine.com\/post\/322789491","url-with-slug":"http:\/\/status.railsmachine.com\/post\/322789491\/blackbeard-maintenance","type":"regular","date-gmt":"2010-01-08 05:13:00 GMT","date":"Fri, 08 Jan 2010 00:13:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1262927580,"format":"markdown","reblog-key":"YZVOwbLx","slug":"blackbeard-maintenance","regular-title":"Blackbeard Maintenance","regular-body":"<p>The host server Blackbeard is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p><strong>12:20 a.m.<\/strong>: Blackbeard has rebooted and guest servers are running filesystem checks.<\/p>\n\n<p><strong>12:45 a.m.<\/strong>: Filesystem checks were protracted a bit by numerous large volumes on this host. They have completed and guests are booting now.<\/p>\n\n<p><strong>12:55 a.m.<\/strong>: All guest servers on Blackbeard are back up! Please contact support if you are experiencing any further issues.<\/p>"},{"id":318872550,"url":"http:\/\/status.railsmachine.com\/post\/318872550","url-with-slug":"http:\/\/status.railsmachine.com\/post\/318872550\/stsimons-maintenance","type":"regular","date-gmt":"2010-01-06 00:53:00 GMT","date":"Tue, 05 Jan 2010 19:53:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1262739180,"format":"markdown","reblog-key":"ghKPJjbU","slug":"stsimons-maintenance","regular-title":"Stsimons Maintenance","regular-body":"<p>The host server Stsimons is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p>8:47pm: All virtual servers on stsimons are back up! We&#8217;ll monitor the host closely for any future issues.<\/p>"},{"id":299988095,"url":"http:\/\/status.railsmachine.com\/post\/299988095","url-with-slug":"http:\/\/status.railsmachine.com\/post\/299988095\/fattire-maintenance","type":"regular","date-gmt":"2009-12-25 15:12:45 GMT","date":"Fri, 25 Dec 2009 10:12:45","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1261753965,"format":"html","reblog-key":"kBnpArsR","slug":"fattire-maintenance","regular-title":"Fattire Maintenance","regular-body":"<p>The host server Fattire is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>"},{"id":299844887,"url":"http:\/\/status.railsmachine.com\/post\/299844887","url-with-slug":"http:\/\/status.railsmachine.com\/post\/299844887\/fattire-maintenance","type":"regular","date-gmt":"2009-12-25 11:45:00 GMT","date":"Fri, 25 Dec 2009 06:45:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1261741500,"format":"markdown","reblog-key":"odNSz4F9","slug":"fattire-maintenance","regular-title":"Fattire Maintenance","regular-body":"<p>The host server Fattire is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p><strong>6:55am:<\/strong> fattire has been rebooted, guests have completed filesystem checks and are coming back up now.<\/p>\n\n<p><strong>7:00am:<\/strong> All guest servers on fattire are back up! Please contact support if you are experiencing any further issues.<\/p>"},{"id":295051112,"url":"http:\/\/status.railsmachine.com\/post\/295051112","url-with-slug":"http:\/\/status.railsmachine.com\/post\/295051112\/bridgeport-maintenance","type":"regular","date-gmt":"2009-12-22 13:45:00 GMT","date":"Tue, 22 Dec 2009 08:45:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1261489500,"format":"markdown","reblog-key":"Cl2wDQ1K","slug":"bridgeport-maintenance","regular-title":"Bridgeport Maintenance","regular-body":"<p>The host server Bridgeport is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p><strong>9:10am:<\/strong> Bridgeport has been rebooted and guest filesystem checks are complete. Guests are beginning to start now.<\/p>\n\n<p><strong>9:25am:<\/strong> All guests are now up! We apologize for the inconvenience caused by this downtime.<\/p>"},{"id":290749660,"url":"http:\/\/status.railsmachine.com\/post\/290749660","url-with-slug":"http:\/\/status.railsmachine.com\/post\/290749660\/hops-maintenance","type":"regular","date-gmt":"2009-12-19 21:42:00 GMT","date":"Sat, 19 Dec 2009 16:42:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1261258920,"format":"html","reblog-key":"pxPyG6Qo","slug":"hops-maintenance","regular-title":"Hops Maintenance","regular-body":"<p>The host server Hops is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n<p><b>5:05pm:<\/b> Hops has been rebooted and filesystem checks are now being run.<\/p>\n<p><b>5:17pm:<\/b> All guest servers on Hops are back up! Please contact support if you are experiencing any further issues.<\/p>"},{"id":287526745,"url":"http:\/\/status.railsmachine.com\/post\/287526745","url-with-slug":"http:\/\/status.railsmachine.com\/post\/287526745\/holiday-hours","type":"regular","date-gmt":"2009-12-17 14:20:00 GMT","date":"Thu, 17 Dec 2009 09:20:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1261059600,"format":"html","reblog-key":"ow8kaiQx","slug":"holiday-hours","regular-title":"Holiday Hours","regular-body":"<p><p class=\"MsoNormal\">Here at Rails Machine, we\u2019re pretty much a 24\/7\/365 shop. However, every now and then we like to untether ourselves from our laptops and spend time with our friends, family, and loved ones.<\/p>\n<p class=\"MsoNormal\">As many of you will be in observance of, Thursday and Friday (December 24th and 25th, 2009) and the following Thursday and Friday (December 31<sup>st<\/sup> and January 1<sup>st<\/sup>) are Rails Machine holidays, and are a perfect chance for our team to open presents, drink some eggnog, and spend some quality time away from the internet. For your planning purposes, please also see our full listing of <a href=\"https:\/\/support.railsmachine.com\/index.php?pg=request#support-hours\">Rails Machine Holidays<\/a>, meaning that all non-urgent support requests submitted after 8pm on Wednesday (December 23rd) will be answered on Monday (December 28th) and the same scenario plays out for after 8pm on Wednesday December 30th, in that we\u2019ll address all non-urgent support requests come bright and early Monday morning on January 4th. And of course we would be most appreciative and as a favor to us, for you please to NOT break anything major during the <a href=\"https:\/\/support.railsmachine.com\/index.php?pg=request#support-hours\">Rails Machine Holidays<\/a>. But rest assured, we\u2019ll be around to answer your urgent support requests if you do.<\/p>\n<p class=\"MsoNormal\">Thanks to all of our first class customers for an impressive collaborative year and have a thankful and happy holiday season!<\/p><\/p>"},{"id":265571418,"url":"http:\/\/status.railsmachine.com\/post\/265571418","url-with-slug":"http:\/\/status.railsmachine.com\/post\/265571418\/stone-maintenance","type":"regular","date-gmt":"2009-12-02 01:22:00 GMT","date":"Tue, 01 Dec 2009 20:22:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1259716920,"format":"markdown","reblog-key":"5H4nZZPM","slug":"stone-maintenance","regular-title":"Stone Maintenance","regular-body":"<p>The host server Stone is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p><strong>8:40pm:<\/strong> Stone has been rebooted and filesystem checks are now being run.<\/p>\n\n<p><strong>8:50pm:<\/strong> All guest servers on Stone are back up! Please contact support if you are experiencing any further issues.<\/p>"},{"id":263522716,"url":"http:\/\/status.railsmachine.com\/post\/263522716","url-with-slug":"http:\/\/status.railsmachine.com\/post\/263522716\/network-issues-at-atlantanap-gnax","type":"regular","date-gmt":"2009-11-30 14:38:00 GMT","date":"Mon, 30 Nov 2009 09:38:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1259591880,"format":"html","reblog-key":"D7PKYQ5U","slug":"network-issues-at-atlantanap-gnax","regular-title":"Network Issues at AtlantaNAP (GNAX)","regular-body":"<p>Virtual Servers with IPs matching 207.210.123.x are currently unavailable via the network. We\u2019re investigating this issue now and will report back as soon as we have a resolution!<\/p>\n<p><b>10:40am:<\/b> We are troubleshooting this issue with our switch hardware vendor and will continue to provide updates as we work to a resolution. Thank you for your patience!<\/p>\n<p><b>1:40pm:<\/b> A misconfiguration in our core router that supported all IPs in that range has been corrected and all affected hosts have had connectivity restored.<\/p>"},{"id":263442391,"url":"http:\/\/status.railsmachine.com\/post\/263442391","url-with-slug":"http:\/\/status.railsmachine.com\/post\/263442391\/atlantanap-gnax-network-maintenance-12am-2am-est","type":"regular","date-gmt":"2009-11-30 12:56:10 GMT","date":"Mon, 30 Nov 2009 07:56:10","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1259585770,"format":"html","reblog-key":"Mu1Gpfpd","slug":"atlantanap-gnax-network-maintenance-12am-2am-est","regular-title":"AtlantaNAP (GNAX) Network Maintenance - 12am - 2am EST, Tuesday Dec 1st","regular-body":"<p>Our datacenter will be performing network maintenance tonight\/tomorrow morning beginning at\u00a0<a href=\"http:\/\/www.timeanddate.com\/worldclock\/fixedtime.html?month=12&amp;day=1&amp;year=2009&amp;hour=0&amp;min=0&amp;sec=0&amp;p1=25\">Midnight EST between Monday, November 30th, 2009 and Tuesday, December 1st<\/a> and ending at\u00a0<a href=\"http:\/\/www.timeanddate.com\/worldclock\/fixedtime.html?month=12&amp;day=1&amp;year=2009&amp;hour=2&amp;min=0&amp;sec=0&amp;p1=25\">2:00 AM EST<\/a> to perform software upgrades on some of their core switches and routers.<\/p>\n<p>While the maintenance window is quite long, actual downtime should be limited to less than a minute, followed by a temporary increase in latency as routing tables re-converge. The rest of the window is for checking and verification. We\u2019ll update again when network connectivity is interrupted by this maintenance, and again when it has been restored!<\/p>"},{"id":254556183,"url":"http:\/\/status.railsmachine.com\/post\/254556183","url-with-slug":"http:\/\/status.railsmachine.com\/post\/254556183\/thanksgiving-holiday-hours","type":"regular","date-gmt":"2009-11-23 18:19:00 GMT","date":"Mon, 23 Nov 2009 13:19:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1259000340,"format":"html","reblog-key":"er3ipMkW","slug":"thanksgiving-holiday-hours","regular-title":"Thanksgiving Holiday Hours","regular-body":"<p>Here at Rails Machine, we\u2019re pretty much a 24\/7\/365 shop. However, every now and then we like to untether ourselves from our laptops and spend time with our friends, family, and loved ones.<\/p>\n<p>This Thursday and Friday (November 26th and 27th, 2009) are federal holidays, and are a perfect chance for our team to fry a turkey (<i>mmm, turkey<\/i>), drink some beers, and spend some quality time away from the <i>internets<\/i>. These days are also <a href=\"https:\/\/support.railsmachine.com\/index.php?pg=request#support-hours\">Rails Machine Holidays<\/a>, meaning that all non-urgent support requests submitted after 8pm on\u00a0Wednesday\u00a0(November\u00a025th) will be answered on Monday (Nov 30th). As a favor to us, please try not to break anything major over Thanksgiving weekend. Of course, we\u2019ll be around to answer your urgent support requests if you do - but only if you make us a turkey sandwich first :).<\/p>\n<p>Thanks, and have a great holiday!<\/p>"},{"id":249784703,"url":"http:\/\/status.railsmachine.com\/post\/249784703","url-with-slug":"http:\/\/status.railsmachine.com\/post\/249784703\/fattire-maintenance","type":"regular","date-gmt":"2009-11-19 17:02:00 GMT","date":"Thu, 19 Nov 2009 12:02:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1258650120,"format":"markdown","reblog-key":"gHMUTeu4","slug":"fattire-maintenance","regular-title":"Fattire Maintenance","regular-body":"<p>The host server Fattire is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n\n<p><strong>12:15pm<\/strong>: The server is back up and is currently running through routine filesystem checks.<\/p>\n\n<p><strong>12:30pm<\/strong>: Filesystems checks have completed and guests are starting up now.<\/p>\n\n<p><strong>12:40pm<\/strong>: All guest servers are up!<\/p>"},{"id":248863521,"url":"http:\/\/status.railsmachine.com\/post\/248863521","url-with-slug":"http:\/\/status.railsmachine.com\/post\/248863521\/natty-maintenance","type":"regular","date-gmt":"2009-11-18 22:23:00 GMT","date":"Wed, 18 Nov 2009 17:23:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1258582980,"format":"html","reblog-key":"ycRqPFfH","slug":"natty-maintenance","regular-title":"Natty Maintenance","regular-body":"<p>The host server Natty is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n<p>5:35pm: Virtual hosts are being\u00a0started\u00a0and verified on Natty now. We&#8217;ll update again when all have been started.<\/p>\n<p>5:40pm: All servers are back up!<\/p>"},{"id":242460153,"url":"http:\/\/status.railsmachine.com\/post\/242460153","url-with-slug":"http:\/\/status.railsmachine.com\/post\/242460153\/network-problems-at-gnax","type":"regular","date-gmt":"2009-11-13 10:54:00 GMT","date":"Fri, 13 Nov 2009 05:54:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1258109640,"format":"html","reblog-key":"AYynbpsF","slug":"network-problems-at-gnax","regular-title":"Network Problems at GNAX","regular-body":"<p>We&#8217;re currently experiencing some network problems at GNAX (AtlantaNAP) causing a number of sites to be unavailable. We&#8217;re investigating this now and will provide updates as we have them.<\/p>\n<p><b>5:58am<\/b>: It appears that a power distribution unit has failed, causing a number of hosts to become unreachable. We&#8217;re contacting our datacenter team now and having them investigate this hands-on.<\/p>\n<p><b>6:23am<\/b>: We&#8217;ve confirmed that the PDU has failed, and are readying our spare for installation as quickly as possible.<\/p>\n<p><b>6:55am<\/b>: The new PDU has been installed. Service has been restored to some serves. We have a employee onsite bringing up the remaining host servers and virtual servers as quickly as possible!<\/p>\n<p><b>7:55am: <\/b>Service has been restored to all but a small handful of virtual servers. If your server still isn&#8217;t up and we haven&#8217;t contacted you already, please file a new ticket and we&#8217;ll take a look ASAP.<\/p>"},{"id":232408308,"url":"http:\/\/status.railsmachine.com\/post\/232408308","url-with-slug":"http:\/\/status.railsmachine.com\/post\/232408308\/bridgeport-scheduled-maintenance","type":"regular","date-gmt":"2009-11-04 02:00:00 GMT","date":"Tue, 03 Nov 2009 21:00:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1257300000,"format":"html","reblog-key":"gKTkfEG7","slug":"bridgeport-scheduled-maintenance","regular-title":"Bridgeport Scheduled Maintenance","regular-body":"<p>The host server\u00a0Bridgeport\u00a0is being rebooted for scheduled maintenance. Customers with servers on this host will not be able to connect during the reboot. All servers should be back up within 30 minutes. We&#8217;ll update again at this time.<\/p>\n<p><b>9:35pm<\/b>: Service has been restored to all virtual servers on Bridgeport. Please file a new urgent ticket if you&#8217;re unable to reach your virtual server!<\/p>"},{"id":223826337,"url":"http:\/\/status.railsmachine.com\/post\/223826337","url-with-slug":"http:\/\/status.railsmachine.com\/post\/223826337\/intermittent-routing-issues-at-gnax-atlantanap","type":"regular","date-gmt":"2009-10-26 13:54:00 GMT","date":"Mon, 26 Oct 2009 09:54:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1256565240,"format":"html","reblog-key":"3IrB4iLv","slug":"intermittent-routing-issues-at-gnax-atlantanap","regular-title":"Intermittent routing issues at GNAX (AtlantaNAP)","regular-body":"<p>One of our two datacenters is experiencing intermittent routing issues, affecting network connectivity to and from a small percentage of external networks. We&#8217;re in communication with them at the moment and will update as soon as we have more information.<\/p>\n<p><b>10:06am<\/b>: Our datacenter has reported that they&#8217;ve experienced hardware failure on one of their core routers. It&#8217;s being replaced with a cold spare. We&#8217;ll update again when we have an ETA for complete resolution of this issue.<\/p>\n<p><b>1:15pm<\/b>: It appears that connectivity has been restored. We&#8217;ll continue to monitor things for the next several hours to ensure continued connectivity.<\/p>\n<p>Our sincere apologies for the inconvenience. We&#8217;re in communication with our data center regarding the actions they&#8217;re taking to prevent these types of issues going forward.<\/p>"},{"id":218244460,"url":"http:\/\/status.railsmachine.com\/post\/218244460","url-with-slug":"http:\/\/status.railsmachine.com\/post\/218244460\/hope-maintenance","type":"regular","date-gmt":"2009-10-20 17:24:00 GMT","date":"Tue, 20 Oct 2009 13:24:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1256059440,"format":"html","reblog-key":"61j4I0bZ","slug":"hope-maintenance","regular-title":"Hope Maintenance","regular-body":"<p>The host server Hope is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n<p><b>1:30pm<\/b>: All virtual servers have been started. We\u2019re continuing to investigate this, and will let you know as we have more information and\/or if there\u2019s any action we need to take that will affect your site.<\/p>"},{"id":217288847,"url":"http:\/\/status.railsmachine.com\/post\/217288847","url-with-slug":"http:\/\/status.railsmachine.com\/post\/217288847\/soul-maintenance","type":"regular","date-gmt":"2009-10-19 17:04:00 GMT","date":"Mon, 19 Oct 2009 13:04:00","bookmarklet":0,"mobile":0,"feed-item":"","from-feed-id":0,"unix-timestamp":1255971840,"format":"html","reblog-key":"Za9lglft","slug":"soul-maintenance","regular-title":"Soul Maintenance","regular-body":"<p>The host server Soul is being rebooted for emergency maintenance. Customers with servers on this host will not be able to connect during the reboot. This issue should be resolved within 15-30 minutes. We will update at that time.<\/p>\n<p><b>1:10pm<\/b>: All virtual servers have been started. We\u2019re continuing to investigate this, and will let you know as we have more information and\/or if there\u2019s any action we need to take that will affect your site.<\/p>"}]}
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