Sample shell script to pull PagerDuty incidents that were triggerd within the given time period and are in currently queue

get_recent_incidents.sh

#!/bin/sh
#
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# Sample shell script to pull incidents that were triggerd within the given time period and are in currently queue
# CLI Usage: ./get_recent_incidents api_key service_id num_days [user_id]
#   api_key: PagerDuty API access token
#   service_id: Unique ID for the service you want to pull from
#   num_days: The number of days back that you would like to pull
#   user_id: Unique ID of user whose assigned incidents you want to pull

# Run an HTTP GET request and parse data
get_request()
{
  res=$(curl -X GET -H "Accept: application/vnd.pagerduty+json;version=2" -H "Authorization: Token token=$2" -g $1)
  echo $res | python -c "import json,sys;obj=json.loads(sys.stdin.read())['incidents'];print [{'incident_number': i['incident_number'], 'summary': i['summary'], 'created_at': i['created_at'], 'html_url': i['html_url']} for i in obj]"
}

# Save data to CSV file
save_file()
{
  incidents=$(get_request $1 $2)
  echo "import csv\\nf=csv.DictWriter(open('test.csv', 'w'), fieldnames=['incident_number','summary','created_at','html_url'])\\nf.writeheader()\\nfor i in $incidents: f.writerow(i)" | python
}

# Define variables & throw errors for missing params
if [ $# -eq 0 ]
then
  echo 'Error: You did not enter any parameters'
  echo 'Usage: ./get_recent_incidents api_key service_id num_days [user_id]'
  echo '\tapi_key: PagerDuty API access token'
  echo '\tservice_id: Unique ID for the service you want to pull from'
  echo '\tnum_days: The number of days back that you would like to pull'
  echo '\tuser_id: Unique ID of user whose assigned incidents you want to pull'
elif [ $# -eq 1 ]
then
  echo 'Error: You did not enter the service_id or num_days parameters'
  echo 'Usage: ./get_recent_incidents api_key service_id num_days [user_id]'
  echo '\tapi_key: PagerDuty API access token'
  echo '\tservice_id: Unique ID for the service you want to pull from'
  echo '\tnum_days: The number of days back that you would like to pull'
  echo '\tuser_id: Unique ID of user whose assigned incidents you want to pull'
elif [ $# -eq 2 ]
then
  echo 'Error: You did not enter the num_days parameter'
  echo 'Usage: ./get_recent_incidents api_key service_id num_days [user_id]'
  echo '\tapi_key: PagerDuty API access token'
  echo '\tservice_id: Unique ID for the service you want to pull from'
  echo '\tnum_days: The number of days back that you would like to pull'
  echo '\tuser_id: Unique ID of user whose assigned incidents you want to pull'
else
  num_days=$3
  since=$(date -v -${num_days}d +'%Y-%m-%d')
  url="https://api.pagerduty.com/incidents?since=$since&service_ids[]=$2&statuses[]=triggered"
fi

# Initiate GET request
if [ $# -eq 3 ]
then
  save_file $url $1
elif [ $# -eq 4 ]
then
  echo $4
  url="$url&user_ids[]=$4"
  save_file $url $1
fi