Sample script to pull all PagerDuty incidents from a service within a given time range and print the output to the file incidents_in_service.txt

incidents_in_service.rb

#!/usr/bin/env ruby
#
# Copyright (c) 2016, PagerDuty, Inc. <info@pagerduty.com>
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# Sample script to pull all the incidents from a service within a given time range and print the output to the file incidents_in_service.txt
# CLI Usage: ./incidents_in_service api_key service_id [since] [until]
#   api_key: PagerDuty API access token
#   service_id: Unique ID for the service you want to pull
#   since: Start date of incidents you want to pull in YYYY-MM-DD format
#   until: End date of incidents you want to pull in YYYY-MM-DD format

require 'json'

filename = "incidents_in_service.txt"
url = "https://api.pagerduty.com/incidents/"

def curl_command_string(api_key, service_id, url, start='', stop='')
    curl_command = 'curl -H "Accept: application/vnd.pagerduty+json;version=2" -H "Authorization: Token token=' + api_key + '" -X GET -G \
    --data-urlencode "since=' + start + '" \
    --data-urlencode "until=' + stop + '" \
    --data-urlencode "service_ids[]=' + service_id + '" \
    "' + url + '"'
end

def print_results_to_file(curl_get_all, filename)
  file = File.open(filename, "a")
  IO.popen(curl_get_all).each do |line|
    parsed = JSON.parse(line)
    puts parsed
    parsed["incidents"].each do |hash|
      hash.each_pair {|key,value| file.puts "#{key},#{value}"}
      file.puts
    end
  end
  file.close
end

if !ARGV[0]
  puts "Error: You did not enter any parameters"
  puts "Usage: ./incidents_in_service api_key service_id [since] [until]"
  puts "\tapi_key: PagerDuty API access token"
  puts "\tservice_id: Unique ID for the service you want to pull"
  puts "\tsince: Start date of incidents you want to pull in YYYY-MM-DD format"
  puts "\tuntil: End date of incidents you want to pull in YYYY-MM-DD format"
elsif !ARGV[1]
  puts "Error: You did not enter a service_id"
  puts "Usage: ./incidents_in_service api_key service_id [since] [until]"
  puts "\tapi_key: PagerDuty API access token"
  puts "\tservice_id: Unique ID for the service you want to pull"
  puts "\tsince: Start date of incidents you want to pull in YYYY-MM-DD format"
  puts "\tuntil: End date of incidents you want to pull in YYYY-MM-DD format"
elsif !ARGV[2]
  r = curl_command_string(ARGV[0], ARGV[1], url)
  print_results_to_file(r, filename)
elsif !ARGV[3]
  r = curl_command_string(ARGV[0], ARGV[1], url, ARGV[2])
  print_results_to_file(r, filename)
else
  r = curl_command_string(ARGV[0], ARGV[1], url, ARGV[2], ARGV[3])
  print_results_to_file(r, filename)
end