Conversation Definition Examples

gistfile1.txt

## Communication ##
OPT_IN_FLOW = [ReceiveMessageStep('START'), UpdateOptedOutStatus(False), SendMessageStep(MessageType.ON_BOARDING_MESSAGE)]
OPT_OUT_FLOW = [ReceiveMessageStep('STOP'), UpdateOptedOutStatus(True), SendMessageStep(MessageType.STOP_MESSAGE)]
HELP_FLOW = [ReceiveMessageStep('HELP'), SendMessageStep(MessageType.HELP_MESSAGE)]

## Rescheduling ##
_skip_message_branch = [SKIP_RESCHEDULE_APPOINTMENT, SendMessageStep(MessageType.SKIP_MESSAGE)]
RESCHEDULE_FLOW = [
    SendMessageStep(MessageType.APPOINTMENT_AVAILABLE_MESSAGE),
    ReceiveMessageStep(['YES', 'SKIP', 'NO']),
    ConversationBranch({
        'YES': [
            ACCEPT_RESCHEDULE_APPOINTMENT,
            ConversationBranch({
                'True': [SendMessageStep(MessageType.CONFIRMATION_MESSAGE)],
                'False': [SendMessageStep(MessageType.APPOINTMENT_UNAVAILABLE_MESSAGE)]
            })
        ],
        'SKIP': _skip_message_branch,
        'NO': [
            DECLINE_RESCHEDULE_APPOINTMENT,
            SendMessageStep(MessageType.ORIGINAL_APPOINTMENT_UNCHANGED_MESSAGE),
            ReceiveMessageStep('SKIP'),
            *_skip_message_branch
        ],
    })
]


## ARC ##
_confirmation_branch = [
    ReceiveMessageStep(['CONFIRM', 'CANCEL']),
    ConversationBranch({
        'CONFIRM': [
            CONFIRM_APPOINTMENT,
            SendMessageStep(MessageType.APPOINTMENT_CONFIRMATION_ACKNOWLEDGED_MESSAGE)
        ],
        'CANCEL': [
            CANCEL_APPOINTMENT,
            ConversationBranch({
                'True': [SendMessageStep(MessageType.CANCEL_APPOINTMENT_MESSAGE)],
                'False': [SendMessageStep(MessageType.CANCELLATION_REDIRECT_TO_OFFICE_MESSAGE)]
            })
        ],
    })
]

CONFIRM_FLOW = [SendMessageStep(MessageType.APPOINTMENT_CONFIRMATION_PROMPT_MESSAGE), *_confirmation_branch]
REMIND_FLOW = [SendMessageStep(MessageType.APPOINTMENT_REMINDER_MESSAGE), *_confirmation_branch]

## Virtual Visits ##
def virtual_visit_flow(message_type: MessageType):
    return [SendMessageStep(message_type)]