charlotte.lusby@gmail.com | GitHub | 404-310-7033
Final Project | Heroes and Villains - Web app that utilizes Azure facial recognition API to compare user photos and quiz responses to find their Disney character emotional doppleganger.
Hall of Fame Project | Spring MVC API - Java based program using an API to display Hall of Fame information.
Mid-Term Project | Library Console - Library terminal to borrow, return, or donate books.
Pig Latin Project | If-Else Exercise - Program that converts words to pig latin using if-else statements.
Shopping Cart Project | Array List Manipulation - Grocery shopping program that accepts user input and stores data into an array.
United Shore | Pontiac, MI
Software Developer I (July 2019 - Present)
Collaborate with Business Analysts and Architects to develop applications in C# utilizing SQL Server. Contribute to corporate sponsored contest to develop and implement a time-saving application enhancement to automate outbound calls and capture conversation summaries. Participate in stand-ups, retros, and planning meetings in accordance with agile practices.
Junior Developer (January 2019 - June 2019)
Worked with Quality Analysts to test and debug software applications. Regularly attended meet-up groups and conventions to stay current on coding and security protocols. Languages, Frameworks & Libraries | Java, C#, .NET, MySQL, SQL Server, Web Design (HTML/CSS), JavaScript, REST APIs, Bootstrap.
Tools & Technologies | Git, GitHub, Team Foundation Server, Trello, Slack.
Methodologies | TDD, Pair Programming.
Habitat for Humanity: Program Manager | Detroit, MI (Feb. 2018 - Oct. 2018)
Managed homeowner engagement for home builds and neighborhood clean-up events by conducting pre-event surveys and post-event interviews to assess needs, expectations, and satisfaction levels for actionable insights to implement on future projects. Monitored project budgets for compliance with grant guidelines and prepared post-award documentation. Led orientation sessions to educate prospects about the homeownership program and volunteer opportunities.
State Farm: Agency Field Specialist | Detroit, MI (June 2015 - Dec. 2017)
Acted as a liaison between corporate and agency owners to influence adoption of corporate initiatives to increase sales and improve customer retention by 8%. Provided consultative assistance on the development and implementation of agent business plans. Provided technical training and support for new business processes by demoing new applications and troubleshooting client issues.
State Farm: Claims Adjuster | Atlanta, GA (Dec. 2013 - May 2015)
Performed claim investigations, established liability, discussed applicable coverages, and facilitated repairs. Served as a point of contact for policyholders with questions and concerns about the claims process. Researched outstanding repair, tow, and rental bills for adherence to corporate standards. Determined whether claim handing complexity required subrogation or escalation for further handling.
Grand Circus Java Boot Camp | Detroit, MI (Sept. 2018 - Dec. 2018)
Spelman College B.A., Economics | Atlanta, GA